City Of Angels Veterinary

★★☆☆☆
  • 9599 Jefferson Blvd

    Culver City, CA 90232

    Map & Directions
  • 310-558-6111

About City Of Angels Veterinary

Hours
Mon - Fri, 8am - 5pm; emergency and critical care services available daily, 24hrs

Pets & Animals

Pets & Animals
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IF YOU LOVE YOUR PETS STAY AS FAR AWAY FROM DR. TURNER!!!
Unbelievable!!! Dr. Turner is the worst doctor and most despicable human being I've ever met - she should be FIRED! I hope she never has to deal with a doctor like herself in the worst time of need. A condescending, entitled, unethical, disgusting excuse of a human being with a GIANT chip on her shoulder!!! In our worst time of need, after 2 months of treatment with different oncologists and $17,000 we came to work with Dr. Rosenberg, which we really loved. Two days after we changed our dogs entire protocol and medicine because of Dr. Rosenbergs request, our baby had a nose bleed. Unfortuanetly our doctor (Dr. Rosensberg) went on vacation. His red blood count had dropped drastically, We were told he wouldn't make it through the night and had to make an appointment with this horrible Dr. Turner. We had questions that needed answers, we did not expect for our sitution to become so dire, and she treated us like we were children, and because we asked at Dr. Rosenbergs request, to keep her in the loop, Dr. Turner took offense and said that she is a capable doctor and felt that we didn't respect her opinion, when all we asked was to keep our pets new oncologist in the loop and let her know that the new chemo protocol caused serious problems. She was condescending and completely asinine! She actually said that we are now cutting into her time off, because it was after closing time, while our baby was dying on the floor.

Needless to say, we took our baby over to the emergency to get a blood transfusion, another thousand dollars and waited until 4:30 in the morning to take him home. To our surprise, we got a call from the hospital from MRS.MARLOW, the office manager to tell us that they will NO LONGER BE TREATING OUR BABY and to look for a new oncologist. THIS IS NOT HOW YOU TREAT YOUR PATIENTS! ESPECIALLY WHEN THEY ARE SO VULNURABLE AND AFTER SPENDING THOUSANDS OF DOLLARS TO SAVE THEIR PETS! Absolutely disgusting! Do yourselves a favor, and go somewhere else. These are trying times and the right supportive team will make all the difference.

I heard so many great things about City of Angels and left (turned away) at the lowest point of my life. If you decide to go there, do yourself a favor and stay as far away from DR. TURNER!!!!

1
★☆☆☆☆

IF YOU LOVE YOUR PETS STAY AS FAR AWAY FROM DR. TURNER!!!
Unbelievable!!! Dr. Turner is the worst doctor and most despicable human being I've ever met - she should be FIRED! I hope she never has to deal with a doctor like herself in the worst time of need. A condescending, entitled, unethical, disgusting excuse of a human being with a GIANT chip on her shoulder!!! In our worst time of need, after 2 months of treatment with different oncologists and $17,000 we came to work with Dr. Rosenberg, which we really loved. Two days after we changed our dogs entire protocol and medicine because of Dr. Rosenbergs request, our baby had a nose bleed. Unfortuanetly our doctor (Dr. Rosensberg) went on vacation. His red blood count had dropped drastically, We were told he wouldn't make it through the night and had to make an appointment with this horrible Dr. Turner. We had questions that needed answers, we did not expect for our sitution to become so dire, and she treated us like we were children, and because we asked at Dr. Rosenbergs request, to keep her in the loop, Dr. Turner took offense and said that she is a capable doctor and felt that we didn't respect her opinion, when all we asked was to keep our pets new oncologist in the loop and let her know that the new chemo protocol caused serious problems. She was condescending and completely asinine! She actually said that we are now cutting into her time off, because it was after closing time, while our baby was dying on the floor.

Needless to say, we took our baby over to the emergency to get a blood transfusion, another thousand dollars and waited until 4:30 in the morning to take him home. To our surprise, we got a call from the hospital from MRS.MARLOW, the office manager to tell us that they will NO LONGER BE TREATING OUR BABY and to look for a new oncologist. THIS IS NOT HOW YOU TREAT YOUR PATIENTS! ESPECIALLY WHEN THEY ARE SO VULNURABLE AND AFTER SPENDING THOUSANDS OF DOLLARS TO SAVE THEIR PETS! Absolutely disgusting! Do yourselves a favor, and go somewhere else. These are trying times and the right supportive team will make all the difference.

I heard so many great things about City of Angels and left (turned away) at the lowest point of my life. If you decide to go there, do yourself a favor and stay as far away from DR. TURNER!!!!

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REVIEW FOR ANSON TSUGAWA (DENTIST). Is this guy a good dentist? I have no idea. Mediocre? Still, no clue. What I DO know is that he's currently writing a book with a well known veterinarian (wink wink nudge nudge), and has worked with (and knows better) any other practitioner you may have seen. To be fair, my dog is a pretty sick little girl. I was referred to Tsugawa after explaining her situation to her vet (she has heart failure & lymphoma, can't go under anesthesia, and recently broke a tooth-ouch!).

I show up for my appointment, he spends 15 seconds (literally) actually examining her tooth before he confirms it's broken with pulp exposed and tells me he can't do anything if she can't go under anesthesia. When I tell him that I can't help but feel the appointment was a waste of time he says, "No it's not, because I'm telling you theres nothing you can do without anesthesia". Umm okay. He goes on to say that he "doesn't buy it" that her teeth are causing her chewing pain or that it's a new development as I said. He tries to blame it on her lymphoma and when I tell him that I've spoken with the doctor about it he (of course) reminds me that he knows better than I do. I tell him my end goal isn't for some heroic effort, but just to keep her out of pain and any infection at bay, he says that if her tooth causes an infection it will just be local and in the surrounding bone. Uhhh that sounds pretty painful?! I ask if the exposed pulp hurts and he says "Yes, its very painful but probably not any more than any other exposed pulp if there is any". What?? He repeats these words for the rest of the appointment and even when I say, "Okay, thank you." trying to end the torture he keeps repeating himself! When I finally made it out of there the icing on the cake was the bill- A HUNDRED AND THIRTY DOLLARS! I have been to cardiologists, oncologists, and all sorts of -ologists and his rate is 300% higher than theirs! All just to be told that he wouldn't do anything?

Shame on you sir- really, shame on you.

1
★☆☆☆☆

REVIEW FOR ANSON TSUGAWA (DENTIST). Is this guy a good dentist? I have no idea. Mediocre? Still, no clue. What I DO know is that he's currently writing a book with a well known veterinarian (wink wink nudge nudge), and has worked with (and knows better) any other practitioner you may have seen. To be fair, my dog is a pretty sick little girl. I was referred to Tsugawa after explaining her situation to her vet (she has heart failure & lymphoma, can't go under anesthesia, and recently broke a tooth-ouch!).

I show up for my appointment, he spends 15 seconds (literally) actually examining her tooth before he confirms it's broken with pulp exposed and tells me he can't do anything if she can't go under anesthesia. When I tell him that I can't help but feel the appointment was a waste of time he says, "No it's not, because I'm telling you theres nothing you can do without anesthesia". Umm okay. He goes on to say that he "doesn't buy it" that her teeth are causing her chewing pain or that it's a new development as I said. He tries to blame it on her lymphoma and when I tell him that I've spoken with the doctor about it he (of course) reminds me that he knows better than I do. I tell him my end goal isn't for some heroic effort, but just to keep her out of pain and any infection at bay, he says that if her tooth causes an infection it will just be local and in the surrounding bone. Uhhh that sounds pretty painful?! I ask if the exposed pulp hurts and he says "Yes, its very painful but probably not any more than any other exposed pulp if there is any". What?? He repeats these words for the rest of the appointment and even when I say, "Okay, thank you." trying to end the torture he keeps repeating himself! When I finally made it out of there the icing on the cake was the bill- A HUNDRED AND THIRTY DOLLARS! I have been to cardiologists, oncologists, and all sorts of -ologists and his rate is 300% higher than theirs! All just to be told that he wouldn't do anything?

Shame on you sir- really, shame on you.

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If you don't mind dropping a ton of cash on your animal this is the best care you can get in Los Angeles. Sadly after a lot of money and surgeries our little cat wasn't able to be saved, but they tried hard. Good parking. The place is

3
★★★★★

If you don't mind dropping a ton of cash on your animal this is the best care you can get in Los Angeles. Sadly after a lot of money and surgeries our little cat wasn't able to be saved, but they tried hard. Good parking. The place is

.

We were referred to this clinic by our long term vet for cancer care. Each week we got a different vet with a different opinion.Our pet was subjected to unnessary tests. When we called to talk to a vet, no one called us back. Our primary vet could not get prompt returned calls. Our vet will never refer a animal to them again. The estimate for 6 months was spent in the first 6 weeks and most importantly the dog did not get any better. I would avoid at all costs.

1
★☆☆☆☆

We were referred to this clinic by our long term vet for cancer care. Each week we got a different vet with a different opinion.Our pet was subjected to unnessary tests. When we called to talk to a vet, no one called us back. Our primary vet could not get prompt returned calls. Our vet will never refer a animal to them again. The estimate for 6 months was spent in the first 6 weeks and most importantly the dog did not get any better. I would avoid at all costs.

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Our 10 year old dog got diagnosed with Lymphoma.Our long term vet referred us to City of Angels.We did not get good consistent acre. Also, there was no communication between the vet and us after an appointment. We would call several times

3
★★★★★

Our 10 year old dog got diagnosed with Lymphoma.Our long term vet referred us to City of Angels.We did not get good consistent acre. Also, there was no communication between the vet and us after an appointment. We would call several times

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While I have never used city of Angels for my many pets, I have known Veterinarian April Rogers since she was in 3rd grade. She has always wanted to be a vet and overcame many obstacles to achieve her goal. I HAVE used her when she was at a different facility, and I would trust her with my life, let alone my pet's. She is one of the most caring and competent vets I have ever used, and I am just sorry that she doesn't practice in an area convenient to me. I am sorry that the person who reviewed her felt that it was a bad experience, but if she had spent an hour trying to explian the situation--well, I don't know any other ver who would spend that much time. And hooray for her saying that she is an advocate for the pet, not the owner--I am so sick of people who keep a suffering animal alive for their own selfish "I can't bear to lose him/her" reasons. We are our pets' version of god, and it is up to us to make the tough decisions for them--if you can't put down a suffering animal, get a stuffed toy. As for City of Angels being expensive--hello! it is a specialty treatment center--they are ALL outrageously priced. And I have found that the vast majority of vet hospitals make you wait, fail to return phone calls, and have issues because of their size. They have the specialty knowledge and (EXPENSIVE!!) equipment, a small local vet usually has the luxury of giving more personal service. So it goes. And as the reviews show, everyone has a different experience. I know that when you get bad news about a beloved pet, it is easy to blame the messenger. But April Rogers really cares, and I am sure she did her best for your animal.

3
★★★☆☆

While I have never used city of Angels for my many pets, I have known Veterinarian April Rogers since she was in 3rd grade. She has always wanted to be a vet and overcame many obstacles to achieve her goal. I HAVE used her when she was at a different facility, and I would trust her with my life, let alone my pet's. She is one of the most caring and competent vets I have ever used, and I am just sorry that she doesn't practice in an area convenient to me. I am sorry that the person who reviewed her felt that it was a bad experience, but if she had spent an hour trying to explian the situation--well, I don't know any other ver who would spend that much time. And hooray for her saying that she is an advocate for the pet, not the owner--I am so sick of people who keep a suffering animal alive for their own selfish "I can't bear to lose him/her" reasons. We are our pets' version of god, and it is up to us to make the tough decisions for them--if you can't put down a suffering animal, get a stuffed toy. As for City of Angels being expensive--hello! it is a specialty treatment center--they are ALL outrageously priced. And I have found that the vast majority of vet hospitals make you wait, fail to return phone calls, and have issues because of their size. They have the specialty knowledge and (EXPENSIVE!!) equipment, a small local vet usually has the luxury of giving more personal service. So it goes. And as the reviews show, everyone has a different experience. I know that when you get bad news about a beloved pet, it is easy to blame the messenger. But April Rogers really cares, and I am sure she did her best for your animal.

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If the experience wasn't so 'hellish' their very name is almost laugh-out-loud funny. This place is more like a City of Demons rather than Angels. My fifteen year old cat was diagnosed with soft tissue sarcomas that came back after a rather expensive surgery so my vet referred me to this place. Since there is no cure, while there, I explained that I was primarily concerned about keeping her comfortable due to her age to which I was told "cats can live up to 26!" I was taken aback by this and said I'd never heard of such. That should have been my first clue.

This place was a nightmare. My 'free' consultation ended up costing $2000. They gave my cat experimental dog medication not yet tested at all on cats. They changed the treatment plan on my third visit even though we agreed to try one chemo drug for six weeks before moving on/adding another. They tried to charge me twice for one service by 'mistake' -- which would have cost me an extra $1000 had I not put a stop-payment on my check. (I ended up paying for my initial visit with a credit card after writing a check and failed to get the check back. Good thing I put a stop payment on it! They claimed it was an error -- even though it was two weeks later).

Finally, after I deigned to complain and told them I was not coming back, they had their Human Resources Administrator/Practice Manager person "Ethel" give me a call. She was not happy about my decision and became loud, irate and argumentative. I got off the phone in the midst of her tirade. We had just lost our other cat a few weeks before after a long battle with diabetes, so I was not in the mood to get screamed at by some crazy woman on the phone about a place where I had just spent nearly $5000.

Later, she had an even more volatile conversation with my roommate. We felt like we were dealing with greedy con artists instead of pet care professionals and my cats condition rapidly worsened. This place takes advantage of people who are trying their best to provide care for pets dealing with cancer. Our pets lives are too important to trust in the care of this facility. I've since spoken to a number of people who have had similar experiences here. Had I done my own research first, I never would have chosen this place. Fortunately, I am now with a much better vet and my cat seems to be doing OK.

1
★☆☆☆☆

If the experience wasn't so 'hellish' their very name is almost laugh-out-loud funny. This place is more like a City of Demons rather than Angels. My fifteen year old cat was diagnosed with soft tissue sarcomas that came back after a rather expensive surgery so my vet referred me to this place. Since there is no cure, while there, I explained that I was primarily concerned about keeping her comfortable due to her age to which I was told "cats can live up to 26!" I was taken aback by this and said I'd never heard of such. That should have been my first clue.

This place was a nightmare. My 'free' consultation ended up costing $2000. They gave my cat experimental dog medication not yet tested at all on cats. They changed the treatment plan on my third visit even though we agreed to try one chemo drug for six weeks before moving on/adding another. They tried to charge me twice for one service by 'mistake' -- which would have cost me an extra $1000 had I not put a stop-payment on my check. (I ended up paying for my initial visit with a credit card after writing a check and failed to get the check back. Good thing I put a stop payment on it! They claimed it was an error -- even though it was two weeks later).

Finally, after I deigned to complain and told them I was not coming back, they had their Human Resources Administrator/Practice Manager person "Ethel" give me a call. She was not happy about my decision and became loud, irate and argumentative. I got off the phone in the midst of her tirade. We had just lost our other cat a few weeks before after a long battle with diabetes, so I was not in the mood to get screamed at by some crazy woman on the phone about a place where I had just spent nearly $5000.

Later, she had an even more volatile conversation with my roommate. We felt like we were dealing with greedy con artists instead of pet care professionals and my cats condition rapidly worsened. This place takes advantage of people who are trying their best to provide care for pets dealing with cancer. Our pets lives are too important to trust in the care of this facility. I've since spoken to a number of people who have had similar experiences here. Had I done my own research first, I never would have chosen this place. Fortunately, I am now with a much better vet and my cat seems to be doing OK.

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If the experience wasn't so 'hellish' their very name is almost laugh-out-loud funny. This place is more like a City of Demons rather than Angels. My fifteen year old cat was diagnosed with soft tissue sarcomas that came back after a

3
★★★★★

If the experience wasn't so 'hellish' their very name is almost laugh-out-loud funny. This place is more like a City of Demons rather than Angels. My fifteen year old cat was diagnosed with soft tissue sarcomas that came back after a

.

City of Angels? Well, I don't know who are the angels here. Maybe the poor animals - or perhaps the owners who are willing to cough up as much money to save their beloved pets.
They charged me lots of money, but they didn't provide great patient/customer care. Rude staff, cavalier doctors, and they make you or your pet wait for hours.
I took my dog to see a specialist for a biopsy, which was suggested by another vet. The specialist suggested leaving my dog to have him seen by an internist for examination. I left him at 9am; I didn't get to pick him up till after 7 pm.

Needless to say, my dog passed away, and they took their time, and milked me dry, doing all sorts of unnecessary tests. The day after his surgery/biopsy, they said that his blood pressure was too low to go home. The specialist suggested visiting him to lift his spirits. I confirmed with the doctor and the staff, the visiting hours of 10am to 10 pm. When we arrived, they made us wait for a long time. We complained & they explained that they were trying to bring him to us. We ended up going to him. The facade interior/exterior along with the waiting rooms are nice, spacious, and artsy, but it astonished us to find ourselves in a shabby space of what they call a recovery room. I know they are animals, but shouldn't the same rules/practice of when you visit your family in the hospital apply? No one puts obstacle courses in your way. Visiting hours are visiting hours. After 10-15 min, the internist talked to us to give us the details of my dog's surgery and to wait for test results of the biopsy. She also said that we could visit our dog that same day to bring him food and goodies, as he wasn't eating their food. When I returned the 2nd time to visit with food, I was asked to wait and minutes later, the recovery nurse stormed out to tell me that it wasn??t a good time to visit. I reminded her of the visiting hours, and what the doctor had told me 45 min prior, but she kept projecting and made me feel like I was being difficult. Nothing chaotic was going on back there for me to be in the way; after all they had their own staff sitting in another section eating their food and watching TV. At any rate, I managed to see my dog and feed him the goodies. After 5-6 minutes of visit, the same nurse asked me to leave to let my dog rest. He seemed happy to have me there, and knowing what I know now, I would've liked to spend more time with him.

That evening the specialist called to say his blood pressure had stabilized. The following day, he had taken a turn for the worst. The on-call doctor didn't call me in the early morning hour. Instead, I received my grim call at 9:00 am. I was about 5-6 minutes away from the hospital. I drove like the wind & honked at slow drivers. Last call was to say that my dog had passed. My poor baby died amongst strangers - w/o his mom. I wanted to hold him, comfort him & say goodbye, as I had played this in my head ever since his sickness began. But I didn??t get to hold him, & tell him that I love him forever. Instead, I saw his motionless body. They are cruel, insensitive and unprofessional and even at your darkest moments, they have no qualm discussing money. I'm surprised they gave us his paw mark on clay for free.
City of Angels needs an attitude adjustment. They seem cultish greedy and corrupt!

1
★☆☆☆☆

City of Angels? Well, I don't know who are the angels here. Maybe the poor animals - or perhaps the owners who are willing to cough up as much money to save their beloved pets.
They charged me lots of money, but they didn't provide great patient/customer care. Rude staff, cavalier doctors, and they make you or your pet wait for hours.
I took my dog to see a specialist for a biopsy, which was suggested by another vet. The specialist suggested leaving my dog to have him seen by an internist for examination. I left him at 9am; I didn't get to pick him up till after 7 pm.

Needless to say, my dog passed away, and they took their time, and milked me dry, doing all sorts of unnecessary tests. The day after his surgery/biopsy, they said that his blood pressure was too low to go home. The specialist suggested visiting him to lift his spirits. I confirmed with the doctor and the staff, the visiting hours of 10am to 10 pm. When we arrived, they made us wait for a long time. We complained & they explained that they were trying to bring him to us. We ended up going to him. The facade interior/exterior along with the waiting rooms are nice, spacious, and artsy, but it astonished us to find ourselves in a shabby space of what they call a recovery room. I know they are animals, but shouldn't the same rules/practice of when you visit your family in the hospital apply? No one puts obstacle courses in your way. Visiting hours are visiting hours. After 10-15 min, the internist talked to us to give us the details of my dog's surgery and to wait for test results of the biopsy. She also said that we could visit our dog that same day to bring him food and goodies, as he wasn't eating their food. When I returned the 2nd time to visit with food, I was asked to wait and minutes later, the recovery nurse stormed out to tell me that it wasn??t a good time to visit. I reminded her of the visiting hours, and what the doctor had told me 45 min prior, but she kept projecting and made me feel like I was being difficult. Nothing chaotic was going on back there for me to be in the way; after all they had their own staff sitting in another section eating their food and watching TV. At any rate, I managed to see my dog and feed him the goodies. After 5-6 minutes of visit, the same nurse asked me to leave to let my dog rest. He seemed happy to have me there, and knowing what I know now, I would've liked to spend more time with him.

That evening the specialist called to say his blood pressure had stabilized. The following day, he had taken a turn for the worst. The on-call doctor didn't call me in the early morning hour. Instead, I received my grim call at 9:00 am. I was about 5-6 minutes away from the hospital. I drove like the wind & honked at slow drivers. Last call was to say that my dog had passed. My poor baby died amongst strangers - w/o his mom. I wanted to hold him, comfort him & say goodbye, as I had played this in my head ever since his sickness began. But I didn??t get to hold him, & tell him that I love him forever. Instead, I saw his motionless body. They are cruel, insensitive and unprofessional and even at your darkest moments, they have no qualm discussing money. I'm surprised they gave us his paw mark on clay for free.
City of Angels needs an attitude adjustment. They seem cultish greedy and corrupt!

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2 out of 2 people found this review helpful.

.

They charge you lots of money, but they don't provide great patient/customer care. Rude staff, cavalier doctors, and they make you or your pet wait for hours. I took my dog to see a specialist for a biopsy, which was suggested by a vet.

3
★★★★★

They charge you lots of money, but they don't provide great patient/customer care. Rude staff, cavalier doctors, and they make you or your pet wait for hours. I took my dog to see a specialist for a biopsy, which was suggested by a vet.

.

Was referred there because my dog has a cataract in one eye. Oh boy, no way I would ever go back. The place was empty and still had to wait close to an hour to get seen and I was on time for my appointment. Was there for just over an hour and a half and was charged $291 just for the exam to tell me "yes" my dog has a cataract which I already knew from my other vet. Then they hit me an estimate of $900 for more tests then the surgery on the low side would be another $4,600. The worst part was the carelessness of the doctor when she left the exam room and just left the door wide open and my dog ran out of the room into the waiting area where there 2 other dogs. Fortunately nothing happened but had the front door been open she could have run out also. I was holding my infant and had to yell for the dr. to come help me get my dog back in the room. Absolutely would not recommend this place.

1
★☆☆☆☆

Was referred there because my dog has a cataract in one eye. Oh boy, no way I would ever go back. The place was empty and still had to wait close to an hour to get seen and I was on time for my appointment. Was there for just over an hour and a half and was charged $291 just for the exam to tell me "yes" my dog has a cataract which I already knew from my other vet. Then they hit me an estimate of $900 for more tests then the surgery on the low side would be another $4,600. The worst part was the carelessness of the doctor when she left the exam room and just left the door wide open and my dog ran out of the room into the waiting area where there 2 other dogs. Fortunately nothing happened but had the front door been open she could have run out also. I was holding my infant and had to yell for the dr. to come help me get my dog back in the room. Absolutely would not recommend this place.

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2 out of 2 people found this review helpful.

.

In an emergency, sometimes you don't have a choice, but unless you are a member of Law enforcement, a Physican or a member of the "Whose- Who" community, brought in through a separate reception area, you will not see Dr Mills who is a very qualified physican & surgeon- what you do get can range from very good to "walking malpractice" and billing practices which even AMEX investigated and found in my favor. The general support staff's training ranges from excellent to "I don't know how to mix amoxicillian". The physican who took care of our "pup" as she passed away in my wifes arms was very, very caring, but if the time allows I prefer to use the Animal Emergency & Surgical Hospital in Los Angeles, just a few miles away.

2
★★☆☆☆

In an emergency, sometimes you don't have a choice, but unless you are a member of Law enforcement, a Physican or a member of the "Whose- Who" community, brought in through a separate reception area, you will not see Dr Mills who is a very qualified physican & surgeon- what you do get can range from very good to "walking malpractice" and billing practices which even AMEX investigated and found in my favor. The general support staff's training ranges from excellent to "I don't know how to mix amoxicillian". The physican who took care of our "pup" as she passed away in my wifes arms was very, very caring, but if the time allows I prefer to use the Animal Emergency & Surgical Hospital in Los Angeles, just a few miles away.

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1 out of 1 people found this review helpful.

.

I am a veterinarian with a practice limited to behavior. I look for the very best vet when my animals are sick with something beyond my expertise. Rich Mills is always my veterinarian of choice--and the ONLY vet I'll use when we have a serious problem. His diagnostic and surgical skills saved my 15 year old dog which had a problem no other vet could diagnose. His office is expensive, yes, because they must be ready 24 hours a day for any emergency that comes in. Notwithstanding one of the reviews, there is also an Internal Medicine component to the practice with boarded internists but these are vets you see by appointment and not the ones you see when you come in with a medical emergency. Most of the vets you'd see in an emergency ARE boarded but they are boarded in emergency medicine--and that's what you want in the middle of the night. I recommend the practice without reservation.

5
★★★★★

I am a veterinarian with a practice limited to behavior. I look for the very best vet when my animals are sick with something beyond my expertise. Rich Mills is always my veterinarian of choice--and the ONLY vet I'll use when we have a serious problem. His diagnostic and surgical skills saved my 15 year old dog which had a problem no other vet could diagnose. His office is expensive, yes, because they must be ready 24 hours a day for any emergency that comes in. Notwithstanding one of the reviews, there is also an Internal Medicine component to the practice with boarded internists but these are vets you see by appointment and not the ones you see when you come in with a medical emergency. Most of the vets you'd see in an emergency ARE boarded but they are boarded in emergency medicine--and that's what you want in the middle of the night. I recommend the practice without reservation.

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0 out of 2 people found this review helpful.

.

I went to their urgent care with my cat that was in distress. My vet told me that she felt the cat may not make it through the night but that I should go here to see if they could help. The ONLY straight answer I could get was that it would be $3,000 for the night and they couldn't promise anything. When I told the doctor that I wanted to make an informed decision and that if my beloved cat was going to pass, that I wanted it to be at home and not in the cold hospital. I asked to see my cat - which they would not let me do!!! She then had the audacity to tell me "I have spent an hour discussing this with you and I am busy and I am an advocate for your cat, not you!" She basically said that I didn't have my cat's best interest in mind. A few hundred dollars later I took my cat home for her last night. There is no way that she would have lived their either and it would have been more traumatid...and ..yes....to sit there and discuss this with the rude/no knowledge female vet, they charged me and they did NOTHING!! NEVER USE THEIR URGENT CARE...

(with that being said - their specialty eye clinic has AMAZING Doctors)

1
★☆☆☆☆

I went to their urgent care with my cat that was in distress. My vet told me that she felt the cat may not make it through the night but that I should go here to see if they could help. The ONLY straight answer I could get was that it would be $3,000 for the night and they couldn't promise anything. When I told the doctor that I wanted to make an informed decision and that if my beloved cat was going to pass, that I wanted it to be at home and not in the cold hospital. I asked to see my cat - which they would not let me do!!! She then had the audacity to tell me "I have spent an hour discussing this with you and I am busy and I am an advocate for your cat, not you!" She basically said that I didn't have my cat's best interest in mind. A few hundred dollars later I took my cat home for her last night. There is no way that she would have lived their either and it would have been more traumatid...and ..yes....to sit there and discuss this with the rude/no knowledge female vet, they charged me and they did NOTHING!! NEVER USE THEIR URGENT CARE...

(with that being said - their specialty eye clinic has AMAZING Doctors)

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I went to their urgent care with my cat that was in distress. My vet told me that she felt the cat may not make it through the night but that I should go here to see if they could help. The ONLY straight answer I could get was that it would be $3,000 for the night and they couldn't promise anything. When I told the doctor that I wanted to make an informed decision and that if my beloved cat was going to pass, that I wanted it to be at home and not in the cold hospital. I asked to see my cat - which they would not let me do!!! She then had the audacity to tell me "I have spent an hour discussing this with you and I am busy and I am an advocate for your cat, not you!" She (APRIL ROGERS DVM) said that I didn't have my cat's best interest in mind. A couple hundred dollars later I took my cat home for her last night. There is no way that she would have lived their either and it would have been more traumatized...and ..yes....to sit there and discuss this with the rude/no knowledge APRIL ROGERS DVM, they charged me and they did NOTHING!! NEVER USE THEIR URGENT CARE...

(with that being said - their specialty eye clinic has AMAZING Doctors)

0
★☆☆☆☆

I went to their urgent care with my cat that was in distress. My vet told me that she felt the cat may not make it through the night but that I should go here to see if they could help. The ONLY straight answer I could get was that it would be $3,000 for the night and they couldn't promise anything. When I told the doctor that I wanted to make an informed decision and that if my beloved cat was going to pass, that I wanted it to be at home and not in the cold hospital. I asked to see my cat - which they would not let me do!!! She then had the audacity to tell me "I have spent an hour discussing this with you and I am busy and I am an advocate for your cat, not you!" She (APRIL ROGERS DVM) said that I didn't have my cat's best interest in mind. A couple hundred dollars later I took my cat home for her last night. There is no way that she would have lived their either and it would have been more traumatized...and ..yes....to sit there and discuss this with the rude/no knowledge APRIL ROGERS DVM, they charged me and they did NOTHING!! NEVER USE THEIR URGENT CARE...

(with that being said - their specialty eye clinic has AMAZING Doctors)

Pros: NONE

Cons: TOO NUMEROUS TO LIST

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My sister rescued a stray kitten (about 4-6 weeks old) from the middle of a busy street. She couldn't take care of it so I took him in. I had him for about a week when I noticed on the 7th day he started vomiting and was becoming very weak, so I took him into City of Angels which was about 2 blocks from my house. After several hours of "tests" and starting him on an IV for dehydration, they told me they found a foreign body in his stomach and that it would cost $2500.00 for surgery, which I was willing to pay so I gave them the go ahead. Several more hours go by, and they tell me he died and it was panleukopenia. After I did my own research, I found that this is pretty common among strays that haven't been vaccinated yet, something they were well aware of, and a disease he had all the signs and symptoms of when he was first admitted. My question is: if I could find this information out from the internet, why didn't trained professionals figure it out earlier? Seems textbook to me. Could it be they wanted to get as much money out of the situation as they could? Probably. I just wish he didn't suffer for so long. I would never refer anyone to this place.

0
★☆☆☆☆

My sister rescued a stray kitten (about 4-6 weeks old) from the middle of a busy street. She couldn't take care of it so I took him in. I had him for about a week when I noticed on the 7th day he started vomiting and was becoming very weak, so I took him into City of Angels which was about 2 blocks from my house. After several hours of "tests" and starting him on an IV for dehydration, they told me they found a foreign body in his stomach and that it would cost $2500.00 for surgery, which I was willing to pay so I gave them the go ahead. Several more hours go by, and they tell me he died and it was panleukopenia. After I did my own research, I found that this is pretty common among strays that haven't been vaccinated yet, something they were well aware of, and a disease he had all the signs and symptoms of when he was first admitted. My question is: if I could find this information out from the internet, why didn't trained professionals figure it out earlier? Seems textbook to me. Could it be they wanted to get as much money out of the situation as they could? Probably. I just wish he didn't suffer for so long. I would never refer anyone to this place.

Cons: Questionable credentials, Rude front office staff

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I am in absolute disagreement with the other 2 reviews. When our beloved dog Nikki was diagnosed with lymphoma we were devastated and very frightened. Our long time, trusted vet referred us to City of Angles and we could not have been happier. The staff is caring, compassionate, helpful and attentive. The costs were outlined for us in the very beginning and we have not had any unnecessary additional costs whatsoever. I have called several times throughout her treatment and my calls have been promptly and helpfully returned. Our Nikki is very timid and frightens easily and the staff and her doctor are wonderful with her and very understanding. I am sorry the other 2 reviewers did not have good experiences during an obviously difficult time but I do have to point out that veterinary oncology care is very expensive regardless of the facility. Would without hesitation recommend this facility to anyone.

2
★★★★★

I am in absolute disagreement with the other 2 reviews. When our beloved dog Nikki was diagnosed with lymphoma we were devastated and very frightened. Our long time, trusted vet referred us to City of Angles and we could not have been happier. The staff is caring, compassionate, helpful and attentive. The costs were outlined for us in the very beginning and we have not had any unnecessary additional costs whatsoever. I have called several times throughout her treatment and my calls have been promptly and helpfully returned. Our Nikki is very timid and frightens easily and the staff and her doctor are wonderful with her and very understanding. I am sorry the other 2 reviewers did not have good experiences during an obviously difficult time but I do have to point out that veterinary oncology care is very expensive regardless of the facility. Would without hesitation recommend this facility to anyone.

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I must share my harrowing experience regarding my dog recent treatment at Veterinary Cancer Group of LA (Culver City) Diagnosed with Transitional Cell Carcinoma (TCC), After sedation, he was injected with an excessive amount of Mitoxantrone, which, in turn, wrecked his immune system and red/white cell count. This exposure caused an entire week??s worth of traumatic/catastrophic events. A review of his medical records first indicated he received 8 mg of chemo medication, later, another record indicated he was injected with 5 mg of Mitroxantrone, and finally, when released, his final record indicated an injected amount of 3.5 mg. I strongly suspect his intake was 5 mg, much more than his body could handle. During the process of treatment, he was shifted back and forth between the group??s Veterinary Cancer Center and the adjacent Critical Care Center. At times, there appeared to be disconnects between vet technicians knowing his exact status. This uncertainty, coupled with mounting charges, added to my week??s worth of frustration. Overcharging of daily vet services seems to be the order of the day at the Veterinary Cancer Group of LA. This concern is also addressed by a previous input provided by another pet owner (see input dated XX/XX/XX by (Screen name). I made several calls to the group throughout the week to check on my dog??s status. I can??t say in total my calls were returned in a timely manner.
In summary, as the saying goes ??hindsight is 20/20?. Had I been able to decide on his treatment center again, the Veterinary Cancer Group of LA would have DEFINITELY not been first choice. Once you drop your pet and credit card number off at the reception desk, be prepared for both a rocky and emotional experience, plus a daily billing invoice that will blast your mind!!!!!!!!!!!!

0
★☆☆☆☆

I must share my harrowing experience regarding my dog recent treatment at Veterinary Cancer Group of LA (Culver City) Diagnosed with Transitional Cell Carcinoma (TCC), After sedation, he was injected with an excessive amount of Mitoxantrone, which, in turn, wrecked his immune system and red/white cell count. This exposure caused an entire week??s worth of traumatic/catastrophic events. A review of his medical records first indicated he received 8 mg of chemo medication, later, another record indicated he was injected with 5 mg of Mitroxantrone, and finally, when released, his final record indicated an injected amount of 3.5 mg. I strongly suspect his intake was 5 mg, much more than his body could handle. During the process of treatment, he was shifted back and forth between the group??s Veterinary Cancer Center and the adjacent Critical Care Center. At times, there appeared to be disconnects between vet technicians knowing his exact status. This uncertainty, coupled with mounting charges, added to my week??s worth of frustration. Overcharging of daily vet services seems to be the order of the day at the Veterinary Cancer Group of LA. This concern is also addressed by a previous input provided by another pet owner (see input dated XX/XX/XX by (Screen name). I made several calls to the group throughout the week to check on my dog??s status. I can??t say in total my calls were returned in a timely manner.
In summary, as the saying goes ??hindsight is 20/20?. Had I been able to decide on his treatment center again, the Veterinary Cancer Group of LA would have DEFINITELY not been first choice. Once you drop your pet and credit card number off at the reception desk, be prepared for both a rocky and emotional experience, plus a daily billing invoice that will blast your mind!!!!!!!!!!!!

Cons: horrific experience

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This place markets itself as the caring vets who understand the stress of animals going through cancer and many other diseases. The unfortunately truth is the absolutely do not care about the welfare of the animal, THEY ONLY CARE ABOUT MONEY. I took my cat there who was diagnosed with cancer. The staff were very charming and nice UNTIL they got my credit card on file. Once my card was on file and they were authorized to charge it, the staff became unbelievably rude, would not even acknowledge me when I would show up for appts. I would sit there for at least 20 mins before even being acknowledged. My oncologist did not return phone calls in urgent situations with my cat's treatment and disease. The last straw was when they misdiagnosed an infection. They told me the cancer was back and we needed to start all over wtih radiation and chemotherapy. Not only would this cost me another $8,000 to $10,000, the stress that this would cause my cat would be unbearable for her. I chose to seek a second opinion and the cancer was NOT BACK. It was only an infected tooth. We had the tooth removed and my cat is fine. Had I stayed with City of Angels Cancer vets, I would be in debt another $8,000 - $10,000 and my poor cat would have been forced to go through radiation and chemotherapy again for NO REASON other than they wanted to make more money off of me without even considering what they were putting my cat through.
I am not the first person they have done this to. It's very sad b/c they take your money when you are vulnerable as a pet owner who loves your animal, they have no real concern for the welfare of the animal or what the pet owner is going through while their animal is sick.
THE VETS AT THIS CLINIC ONLY CARE ABOUT MONEY, NOTHING ELSE!
AVOID THEM AT ALL COSTS!

0
★☆☆☆☆

This place markets itself as the caring vets who understand the stress of animals going through cancer and many other diseases. The unfortunately truth is the absolutely do not care about the welfare of the animal, THEY ONLY CARE ABOUT MONEY. I took my cat there who was diagnosed with cancer. The staff were very charming and nice UNTIL they got my credit card on file. Once my card was on file and they were authorized to charge it, the staff became unbelievably rude, would not even acknowledge me when I would show up for appts. I would sit there for at least 20 mins before even being acknowledged. My oncologist did not return phone calls in urgent situations with my cat's treatment and disease. The last straw was when they misdiagnosed an infection. They told me the cancer was back and we needed to start all over wtih radiation and chemotherapy. Not only would this cost me another $8,000 to $10,000, the stress that this would cause my cat would be unbearable for her. I chose to seek a second opinion and the cancer was NOT BACK. It was only an infected tooth. We had the tooth removed and my cat is fine. Had I stayed with City of Angels Cancer vets, I would be in debt another $8,000 - $10,000 and my poor cat would have been forced to go through radiation and chemotherapy again for NO REASON other than they wanted to make more money off of me without even considering what they were putting my cat through.
I am not the first person they have done this to. It's very sad b/c they take your money when you are vulnerable as a pet owner who loves your animal, they have no real concern for the welfare of the animal or what the pet owner is going through while their animal is sick.
THE VETS AT THIS CLINIC ONLY CARE ABOUT MONEY, NOTHING ELSE!
AVOID THEM AT ALL COSTS!

Pros: NONE

Cons: Rude office staff, uncaring vets who misdiagnose the animals to take more of the owners money.

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Please consider other hospital because this hospital will rip you off.They charged me about $500 to put the catheter in because my cat was having UTI problem and couldn't urinate.They traumatized my cat's urinary tract or god knows what they did, charged me so much money for nothing. They were unsuccessful to insert the catheter and said that they have to do the surgery because it could be life threatening to the cat.They asked to pay $ 3000-4000 for the surgery.I was already depressed and they depress me more.I couldnot afford to pay that much so i left and took my cat to Animal Medical Center Of Southern California http://www.animalmedcenter.com/ (BEST hospital ever!- Dr SCHULMAN is the best!) they took care of my cat rightaway charged me about $1700. They successfully put the catheter in and did NOT do the SURGERY and my cat was home healthy in a week.They are so nice and explained everything unlike the other hospital.The City of Angels Veterinary are going to emotionally blackmail you and try to get your money. I highly recommend to take your pet somewhere else. I am so glad to have my cat back.If i would stay and have them done the surgery and paid addional $4000. I bet my cat wouldn't recover and ended up dying.

1
★☆☆☆☆

Please consider other hospital because this hospital will rip you off.They charged me about $500 to put the catheter in because my cat was having UTI problem and couldn't urinate.They traumatized my cat's urinary tract or god knows what they did, charged me so much money for nothing. They were unsuccessful to insert the catheter and said that they have to do the surgery because it could be life threatening to the cat.They asked to pay $ 3000-4000 for the surgery.I was already depressed and they depress me more.I couldnot afford to pay that much so i left and took my cat to Animal Medical Center Of Southern California http://www.animalmedcenter.com/ (BEST hospital ever!- Dr SCHULMAN is the best!) they took care of my cat rightaway charged me about $1700. They successfully put the catheter in and did NOT do the SURGERY and my cat was home healthy in a week.They are so nice and explained everything unlike the other hospital.The City of Angels Veterinary are going to emotionally blackmail you and try to get your money. I highly recommend to take your pet somewhere else. I am so glad to have my cat back.If i would stay and have them done the surgery and paid addional $4000. I bet my cat wouldn't recover and ended up dying.

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Clooney was misdiagnosed, given medication that destroyed his immune system for $8200.00. THEY DO NOT HAVE A SPECIALIST IN INTERNAL MEDECINE!!!! After 2 weeks and $18,700.00 later at UC Davis where they do have specialists, even they were unable to save him. I have filed complaints with the CA Vet Med Board and Amer Vet Med Assoc.. Research before you go. This is a very unethical place. Look at their website and it says Specialist in Internal Medecine. Fraud, deception, negligence and incompetence all in one!!!

1
★☆☆☆☆

Clooney was misdiagnosed, given medication that destroyed his immune system for $8200.00. THEY DO NOT HAVE A SPECIALIST IN INTERNAL MEDECINE!!!! After 2 weeks and $18,700.00 later at UC Davis where they do have specialists, even they were unable to save him. I have filed complaints with the CA Vet Med Board and Amer Vet Med Assoc.. Research before you go. This is a very unethical place. Look at their website and it says Specialist in Internal Medecine. Fraud, deception, negligence and incompetence all in one!!!

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