New Era Beauty Supply

★★★★☆

About New Era Beauty Supply

Hours
Mon - Sat, 10am - 8pm; Sun, noon - 6pm
3.9 10
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I love this store! Great customer service, knowledgeable. I've been shopping here for many years now. I highly recommend this store. And this store is not closed.

3
★★★★★

I love this store! Great customer service, knowledgeable. I've been shopping here for many years now. I highly recommend this store. And this store is not closed.

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I am totally impartial person. I found the negative reviews not helpful. Lou44 sounds like she was opening pkgs and the clerk asked her not to. She hated it but her multiple fam mems rec it. She even brought race in it and gave 2 neg

3
★★★★★

I am totally impartial person. I found the negative reviews not helpful. Lou44 sounds like she was opening pkgs and the clerk asked her not to. She hated it but her multiple fam mems rec it. She even brought race in it and gave 2 neg

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I have been to this beauty supply store twice and the young man Will have been very helpful and resourceful. I love when a person do their job and make u feel comfortable as well. I plan on coming to this store as long as I live in Dallas, GA. Good job and keep up the good work.

5
★★★★★

I have been to this beauty supply store twice and the young man Will have been very helpful and resourceful. I love when a person do their job and make u feel comfortable as well. I plan on coming to this store as long as I live in Dallas, GA. Good job and keep up the good work.

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.

I LOVE THIS STORE. I don't know about the bad reviews that the other two women wrote, but my experience has been GREAT. The young man who runs the store has GREAT customer service skills, he's friendly, helpful and knowlegable of the products. They ALWAYS HAVE THE HAIR I NEED and even inform me about better hair for my needs, because I love expensive hair. They order the hair for me if they don't have it. I'm a good customer to this business, because they are blk owned plus they are very respectful. I LOVE THIS STORE AND WILL CONTINUE TO DO SOME BUSINESS WITH NEW ERA BEAUTY SUPPLY. But don't take my words for it. TRY IT YOUR SELF;^)

5
★★★★★

I LOVE THIS STORE. I don't know about the bad reviews that the other two women wrote, but my experience has been GREAT. The young man who runs the store has GREAT customer service skills, he's friendly, helpful and knowlegable of the products. They ALWAYS HAVE THE HAIR I NEED and even inform me about better hair for my needs, because I love expensive hair. They order the hair for me if they don't have it. I'm a good customer to this business, because they are blk owned plus they are very respectful. I LOVE THIS STORE AND WILL CONTINUE TO DO SOME BUSINESS WITH NEW ERA BEAUTY SUPPLY. But don't take my words for it. TRY IT YOUR SELF;^)

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I would NEVER go to this store again. I went to this store when i first moved to GA. I heard of this store from family members and had a great experience. I decided to go again and today the owner decides to put someone incharge of the store that doesn't have a bit of knowledge of what customer service is. This person was on crutches (probably due to someone breaking his leg over his big ignorant mouth). This child not only came off with an attitude upon me walking into the store but he was also someone who looked to hang on street corners, anyway he continued to spew his ignorance until i decided to leave the store. I would never go to this store again or any of my family members if i have anything to do with it. Being black owned i thought i would support the store but after this they have lost alot of business and money due to their hiring of youngsters without any CS skills or knowledge of how a business in ran. I gave this store one star because i had to in order to submit this review.

1
★☆☆☆☆

I would NEVER go to this store again. I went to this store when i first moved to GA. I heard of this store from family members and had a great experience. I decided to go again and today the owner decides to put someone incharge of the store that doesn't have a bit of knowledge of what customer service is. This person was on crutches (probably due to someone breaking his leg over his big ignorant mouth). This child not only came off with an attitude upon me walking into the store but he was also someone who looked to hang on street corners, anyway he continued to spew his ignorance until i decided to leave the store. I would never go to this store again or any of my family members if i have anything to do with it. Being black owned i thought i would support the store but after this they have lost alot of business and money due to their hiring of youngsters without any CS skills or knowledge of how a business in ran. I gave this store one star because i had to in order to submit this review.

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.

I would NEVER go to this store again. I went to this store when i first moved to GA. I heard of this store from family members. I decided to go today even though this store has a very small selection of hair. Anyway, the owner decides to put someone incharge of the store that didn't have a bit of knowledge of customer service. This person was young and disrespectful the moment i walked into the store not wanting me to touch the hair. How management could hire someone like this to manage their store is mind boggling. As i was leaving and said i wasn't going to purchase anything (which i planned on spending alot of money today) and told him how unprofessional he was, he showed his ignorance of how a business is ran by stating "so what, I have customers coming in buying things all the time"... Which i'm sure isn't "his" store or the store would have been shut down by now... he didn't have enough sense to realize that ALL customers are important in business and so is CS skills and keeping street talk in the streets. I would never go to this store again or any of my family members. Being black owned i thought i would support the store but after this they have lost alot of business and money due to their hiring of uneducated, disrespectful employees...I gave this business one star and not because it was deserved.

0
★☆☆☆☆

I would NEVER go to this store again. I went to this store when i first moved to GA. I heard of this store from family members. I decided to go today even though this store has a very small selection of hair. Anyway, the owner decides to put someone incharge of the store that didn't have a bit of knowledge of customer service. This person was young and disrespectful the moment i walked into the store not wanting me to touch the hair. How management could hire someone like this to manage their store is mind boggling. As i was leaving and said i wasn't going to purchase anything (which i planned on spending alot of money today) and told him how unprofessional he was, he showed his ignorance of how a business is ran by stating "so what, I have customers coming in buying things all the time"... Which i'm sure isn't "his" store or the store would have been shut down by now... he didn't have enough sense to realize that ALL customers are important in business and so is CS skills and keeping street talk in the streets. I would never go to this store again or any of my family members. Being black owned i thought i would support the store but after this they have lost alot of business and money due to their hiring of uneducated, disrespectful employees...I gave this business one star and not because it was deserved.

Pros: Great location

Cons: Management seems to hire anyone despite lack of education

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I would not go to any other beauty supply store. They have a great variety of hair and products, and the customer service is great. I am a very happy customer.

4
★★★★☆

I would not go to any other beauty supply store. They have a great variety of hair and products, and the customer service is great. I am a very happy customer.

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.

I love this store! The workers are very nice as well and I would recommend going! It also always has all the diffrent kinds of hair I want, and when I need more of somthing they always put in an order for me. This place is also blacked owned so you know they really know what they are telling you to put in your hair unlike other places.

5
★★★★★

I love this store! The workers are very nice as well and I would recommend going! It also always has all the diffrent kinds of hair I want, and when I need more of somthing they always put in an order for me. This place is also blacked owned so you know they really know what they are telling you to put in your hair unlike other places.

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Over 3 months I have been requesting a human hair draw string. Each time I come in there I was told they were ordering some in 1b. The only have a 2. I would not recommend the beauty supply store.

1
★☆☆☆☆

Over 3 months I have been requesting a human hair draw string. Each time I come in there I was told they were ordering some in 1b. The only have a 2. I would not recommend the beauty supply store.

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i like that place. the store is conviently located, the employess seem to care about what they do with positive attitudes storewide and an intelligent insight on the products being sold.

5
★★★★★

i like that place. the store is conviently located, the employess seem to care about what they do with positive attitudes storewide and an intelligent insight on the products being sold.

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