Daniel's Jewelers

★★★☆☆
  • 3030 Plaza Bonita Rd Ste 2276

    National City, CA 91950

    Map & Directions
  • 619-470-3181

About Daniel's Jewelers

Hours
Mon. - Sat. 10am - 9pm;Sun. 11am - 7pm

Shopping

Shopping
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3.0 4
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We bough a bridal set and the staff was very helpful, the Manager Eva is always on top of her game. They have great customer service and we are very happy with our rings...

5
★★★★★

We bough a bridal set and the staff was very helpful, the Manager Eva is always on top of her game. They have great customer service and we are very happy with our rings...

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NO customer service! Bought bridal set from Daniel's. Diamond fell out 32 days after buying the ring. Daniel's didn't want to fix it for free and insisted we needed the insurance. They replaced the diamond for free because it was the first time. I got the ring back with the diamond replaced and 2 days later the same diamond fell out again! They would not work with us to return the ring. They were rude and unfriendly on the phone and hung up on us twice. Terrible customer service. I would not recommend purchasing with Daniel's.

1
★☆☆☆☆

NO customer service! Bought bridal set from Daniel's. Diamond fell out 32 days after buying the ring. Daniel's didn't want to fix it for free and insisted we needed the insurance. They replaced the diamond for free because it was the first time. I got the ring back with the diamond replaced and 2 days later the same diamond fell out again! They would not work with us to return the ring. They were rude and unfriendly on the phone and hung up on us twice. Terrible customer service. I would not recommend purchasing with Daniel's.

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They had a great selection. I liked being able to design my own ring ... but the online ordering process was CONFUSING and customer service is TERRIBLE. They do NOT get back to you within 24-48 hours as promised. We sent emails with no response and left a voicemail with no response. And then, they charged our credit card twice for our purchase. Since we weren't able to get a response from the company, we had to dispute the charge. Not worth it the trouble!!!

1
★☆☆☆☆

They had a great selection. I liked being able to design my own ring ... but the online ordering process was CONFUSING and customer service is TERRIBLE. They do NOT get back to you within 24-48 hours as promised. We sent emails with no response and left a voicemail with no response. And then, they charged our credit card twice for our purchase. Since we weren't able to get a response from the company, we had to dispute the charge. Not worth it the trouble!!!

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Great customer service they are very friendly and helpful, they help you if you have less than good credit to establish it back up and they have a lot of things to choose from.

5
★★★★★

Great customer service they are very friendly and helpful, they help you if you have less than good credit to establish it back up and they have a lot of things to choose from.

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