Paddock Pools Patios & Spas

★★★★☆
  • 2170 N Rainbow Blvd

    Las Vegas, NV 89108

    Map & Directions
  • 702-647-4600

4.3333 3
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I went in to get info on balancing my hot tub and purchase the chemicals. Walked in and wasn't greeted or anything. Went to the back corner to get some help, there was a very knowledgeable man that was eager to help...too bad the rest of

3
★★★★★

I went in to get info on balancing my hot tub and purchase the chemicals. Walked in and wasn't greeted or anything. Went to the back corner to get some help, there was a very knowledgeable man that was eager to help...too bad the rest of

.

We bought a Christmas tree on Dec 7 and the store "guaranteed" it to be in by the 14th. On the 13th the store called and wouldn't tell us why it wasn't shipped from Phoenix but that it wouldn't come in til the 16th of Dec. I spoke with

3
★★★★★

We bought a Christmas tree on Dec 7 and the store "guaranteed" it to be in by the 14th. On the 13th the store called and wouldn't tell us why it wasn't shipped from Phoenix but that it wouldn't come in til the 16th of Dec. I spoke with

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I shopped around for months before choosing Paddock for my dream pool, with all the bells and whistles.
Long story short: They Sold me a great pool and then proceeded to take THREE TIMES THE LENGTH THEY ORIGINALLY PROMISSED!
I've been on construction sites for the past 15 years, small and large - from tiny additions on a home to full blown resorts on Las Vegas Strip and this was the worst executed project I've ever seen... and I've seen some botched stuff before I promise.
Paddock promissed me that they would be on time because they had all of their own employees rather than sub contracting out everything, but that was a lie. The very first step of the process, excavation, became a diasaster... why?... because they were a sub contractor. They started one day and then poof... they were missing! After a week of no activity, I called and asked what was up? They had no idea that the process wasn't moving forward allegedly. Any why wouldn't they know? Well that's because the Construction Supervisor oversees over 70 pool projects across the valley. How many of these do you think he saw on a daily or weekly basis? Let me tell you: Not enough - because he had no clue what was going on. So I now became the construction manager.
So, you wind up paying a boat load of money to manage the project yourself and still get the project done extremely late - like past summer.
IF BEING LIED TO AND RIPPED OFF IS WHAT YOU ENJOY THEN BY ALL MEANS DO BUSINESS WITH PADDOCK BUT IF YOU PREFER REASONABLE SERVICE AND PRODUCT AND TIMING STAY AS FAR AWAY AS HUMANLY POSSIBLE - THEY ARE THE ABSOLUTE WORST!!!!!!!!!!!!!!!!!!!!!!!

0
★☆☆☆☆

I shopped around for months before choosing Paddock for my dream pool, with all the bells and whistles.
Long story short: They Sold me a great pool and then proceeded to take THREE TIMES THE LENGTH THEY ORIGINALLY PROMISSED!
I've been on construction sites for the past 15 years, small and large - from tiny additions on a home to full blown resorts on Las Vegas Strip and this was the worst executed project I've ever seen... and I've seen some botched stuff before I promise.
Paddock promissed me that they would be on time because they had all of their own employees rather than sub contracting out everything, but that was a lie. The very first step of the process, excavation, became a diasaster... why?... because they were a sub contractor. They started one day and then poof... they were missing! After a week of no activity, I called and asked what was up? They had no idea that the process wasn't moving forward allegedly. Any why wouldn't they know? Well that's because the Construction Supervisor oversees over 70 pool projects across the valley. How many of these do you think he saw on a daily or weekly basis? Let me tell you: Not enough - because he had no clue what was going on. So I now became the construction manager.
So, you wind up paying a boat load of money to manage the project yourself and still get the project done extremely late - like past summer.
IF BEING LIED TO AND RIPPED OFF IS WHAT YOU ENJOY THEN BY ALL MEANS DO BUSINESS WITH PADDOCK BUT IF YOU PREFER REASONABLE SERVICE AND PRODUCT AND TIMING STAY AS FAR AWAY AS HUMANLY POSSIBLE - THEY ARE THE ABSOLUTE WORST!!!!!!!!!!!!!!!!!!!!!!!

Pros: Nice Show Room, Good Sales People

Cons: The Lies they feed you about construction!

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