Heritage Psychiatric Health

★★☆☆☆
  • 2633 E 27th St

    Oakland, CA 94601

    Map & Directions
  • 510-535-5115

About Heritage Psychiatric Health

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After reading online reviews my husband was completely freaked out about coming here. But he ended up finding it helpful. He said the doctors/staff spent a lot of time with him and made him feel calm and comfortable. He found the groups much more useful than groups he had attended elsewhere. Its the first time I've ever heard him say group therapy was useful or that he learned something and thought about it. The facility was simple and clean. There are some people who are worse off than others. But overall it was okay, not scary or anything. The patients walk around and intermingle in common areas with TV's and DVD's and there are group sessions throughout the day. They seem to have screwed up his meds a bit. I had to get them the latest printout of what he was supposed to be on and get it straightened out. The social worker was okay and did a lot of work to get him into another longer-term program. He also said the food was good. I wasn't thrilled with the neighborhood--sketchy people walking down the streets. But the facility is set back from the road and there is a parking lot with security staff, so it was fine. The place did the job. He came out calm and more stable, and spoke positively of the experience.

3
★★★☆☆

After reading online reviews my husband was completely freaked out about coming here. But he ended up finding it helpful. He said the doctors/staff spent a lot of time with him and made him feel calm and comfortable. He found the groups much more useful than groups he had attended elsewhere. Its the first time I've ever heard him say group therapy was useful or that he learned something and thought about it. The facility was simple and clean. There are some people who are worse off than others. But overall it was okay, not scary or anything. The patients walk around and intermingle in common areas with TV's and DVD's and there are group sessions throughout the day. They seem to have screwed up his meds a bit. I had to get them the latest printout of what he was supposed to be on and get it straightened out. The social worker was okay and did a lot of work to get him into another longer-term program. He also said the food was good. I wasn't thrilled with the neighborhood--sketchy people walking down the streets. But the facility is set back from the road and there is a parking lot with security staff, so it was fine. The place did the job. He came out calm and more stable, and spoke positively of the experience.

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The staff was kind, caring and professional. They encouraged the patients to participate in group activities. The facility was kept very clean. When the pay phone wasn't working for me for my long distance call, they let me use the clinical desk phone without hesitation.
The doctor was friendly. He prescribed a new medicine for me that works better than the one it replaced. He made sure I had enough medicine when I was discharged and wrote a prescription for me as well.
The social worker meet with me and my husband to work on an out-patient plan and to make sure I followed up with my family medical facility.
At no time did I ever see any staff member or doctor abuse a patient. In fact, the staff remained calm when a patient was throwing a fit and was demanding to be released. The situation was handled professionally and an hour later, it was like nothing had happened.

4
★★★★☆

The staff was kind, caring and professional. They encouraged the patients to participate in group activities. The facility was kept very clean. When the pay phone wasn't working for me for my long distance call, they let me use the clinical desk phone without hesitation.
The doctor was friendly. He prescribed a new medicine for me that works better than the one it replaced. He made sure I had enough medicine when I was discharged and wrote a prescription for me as well.
The social worker meet with me and my husband to work on an out-patient plan and to make sure I followed up with my family medical facility.
At no time did I ever see any staff member or doctor abuse a patient. In fact, the staff remained calm when a patient was throwing a fit and was demanding to be released. The situation was handled professionally and an hour later, it was like nothing had happened.

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The psychotic staff needs to be placed in asylums!!! They are all a bunch of freaking fruitcakes!!

0
★☆☆☆☆

The psychotic staff needs to be placed in asylums!!! They are all a bunch of freaking fruitcakes!!

Pros: None!!

Cons: A bunch of morons

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Heritage Psych in Oakland needs to be CLOSED and SHUT DOWN FOREVER. The staff are abusive, negligent, law breaking monsters. The hospital administrators just count their money and play politics while *people* a.k.a. "patients" suffer horrid abuses. If anyone has successfully sued this monster, please be kind enough to post a review naming a good law firm. Those that have suffered at this evil place need to join together to stop this cruel criminal.

1
★☆☆☆☆

Heritage Psych in Oakland needs to be CLOSED and SHUT DOWN FOREVER. The staff are abusive, negligent, law breaking monsters. The hospital administrators just count their money and play politics while *people* a.k.a. "patients" suffer horrid abuses. If anyone has successfully sued this monster, please be kind enough to post a review naming a good law firm. Those that have suffered at this evil place need to join together to stop this cruel criminal.

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L Ron Hubbard here..I was at Heritage and the staff was kookier than the patients!!I think some of the staff suffered from paranoid schizophrenia!!!

0
★☆☆☆☆

L Ron Hubbard here..I was at Heritage and the staff was kookier than the patients!!I think some of the staff suffered from paranoid schizophrenia!!!

Pros: None

Cons: Staff

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They are really mean and crazy over there and they lie to you. They are very racist also. They play games with your well being and play favorites. I was just discharged from there this morning and they wouldn't even give me some of my personal medications that I brought with me. How can they keep my personal property (especially meds) after I've been discharged. Also the social worker lost important papers he was supposed to fill out for me and nobody could find them. The clients there were much more helpful than the staff who are mostly wack jobs. However, I heard that Freemont is even worse. Enter at your own risk!!!

1
★☆☆☆☆

They are really mean and crazy over there and they lie to you. They are very racist also. They play games with your well being and play favorites. I was just discharged from there this morning and they wouldn't even give me some of my personal medications that I brought with me. How can they keep my personal property (especially meds) after I've been discharged. Also the social worker lost important papers he was supposed to fill out for me and nobody could find them. The clients there were much more helpful than the staff who are mostly wack jobs. However, I heard that Freemont is even worse. Enter at your own risk!!!

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1 out of 1 people found this review helpful.

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This snake pit is right out of the movie "One Flew Over the Cuckoo's Next". The staff makes fun of the patients and it is hell to be there. The staff is crazier than the patients and anyone who is unfortunate enough to land in the place is in for an awful experience!

1
★☆☆☆☆

This snake pit is right out of the movie "One Flew Over the Cuckoo's Next". The staff makes fun of the patients and it is hell to be there. The staff is crazier than the patients and anyone who is unfortunate enough to land in the place is in for an awful experience!

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1 out of 1 people found this review helpful.

 

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