Firestone Complete Auto Care

★☆☆☆☆
  • 1260 Us Highway 46

    Parsippany, NJ 07054

    Map & Directions
  • 973-658-5863

About Firestone Complete Auto Care

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Details
Hours
Sunday 9:00 AM-5:00 PM, Monday 7:00 AM-7:00 PM, Tuesday 7:00 AM-7:00 PM, Wednesday 7:00 AM-7:00 PM, Thursday 7:00 AM-7:00 PM, Friday 7:00 AM-7:00 PM, Saturday 7:00 AM-6:00 PM
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They botched up my wife's brake jobThey performed sloppy work on my waterpump that lead to a cascade of overheating related issuesThey didn't realize that the timingbelt repair was improper that almost resulted in engine damage . . . And their headquarters claim department is a joke with only an answering machine and no one ever makes a decent attempt to address the shoddy workmanship!They have these unbelievably low oil change coupons but stick their noses all over your car sniffing for other more expensive repairs to sell you that they seem to struggle with. I've had to have their shoddy repairs fixed at other places that showed me the terrible workmanship, misdiagnosed repairs and outright sabotage (in one case they deliberately snapped something off my wife's brakes rather than fix it so it wouldn't "Squeal")I'd rather go to STS for an oil change and pay a little more rather than let these guys touch my car again.

PROS: Pleasant fellow at the register
CONS: Shoddy workmanship; poor diagnostics; deceptive practices

1
★☆☆☆☆

They botched up my wife's brake jobThey performed sloppy work on my waterpump that lead to a cascade of overheating related issuesThey didn't realize that the timingbelt repair was improper that almost resulted in engine damage . . . And their headquarters claim department is a joke with only an answering machine and no one ever makes a decent attempt to address the shoddy workmanship!They have these unbelievably low oil change coupons but stick their noses all over your car sniffing for other more expensive repairs to sell you that they seem to struggle with. I've had to have their shoddy repairs fixed at other places that showed me the terrible workmanship, misdiagnosed repairs and outright sabotage (in one case they deliberately snapped something off my wife's brakes rather than fix it so it wouldn't "Squeal")I'd rather go to STS for an oil change and pay a little more rather than let these guys touch my car again.

PROS: Pleasant fellow at the register
CONS: Shoddy workmanship; poor diagnostics; deceptive practices

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Message from Firestone Complete Auto Care

Our skilled technicians at your Parsippany, NJ Firestone Complete Auto Care are ready to serve all of your vehicle needs, keeping your car newer longer. From tires, auto services, and brakes, to alignments, transmissions, and batteries, your Firestone Complete Auto Care is your total car care company! You can drive easy with our Fixed Right Promise, too. We promise your car will be fixed right the first time, at the right price, and delivered right on time. Call or make an appointment online at one of our 1,700 locations. We re open late and on weekends!

 

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