Kent Martin H Dds

★★★☆☆

About Kent Martin H Dds

Categories
Hours
Mon 8am-4pm, Tue-Wed 8am-6pm, Thu 8am-5pm, Fri 8am-1pm, Sat 9:30am-1pm

Health & Medical

Health & Medical
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3.0 1
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I started seeing Dr. Kent after a coworker recommended him. I arrived for my appointment and sat down in the chair for my cleaning. It had been awhile since my last cleaning so immediately the girl who was cleaning my teeth was not happy and she was not afraid to show it. She was rough and didn't do the best job. She also stopped cleaning my teeth at one point to try to win tickets for something being given away off the radio. This was my first experience with her. I ended up needing some work done and Dr. Kent was thorough and his office let me pay the total I owed in 3 payments even though it was under $200. My next visit 6 months later, I still had the same girl clean my teeth. She complained again about my teeth, making me feel bad. She huffed and puffed as though I didn't have ears and couldn't hear her or sense her agitation with me. She was rude. She'd say things like, "Are you sure you brush your teeth twice a day?" She also dropped an instrument on my face at one point. She was again rough and just not friendly. She was also late the morning of my appt. so I had to sit for 20 minutes in the waiting room while I waited for her to arrive. Now, I hate reading negative comments about places because I always feel like people just like to find the negative in everything. This woman really made my experience terrible and I want to continue going here, but am dreading her horrible attitude! I was really upset after leaving this office for just a cleaning and swore to never go back.

3
★★★☆☆

I started seeing Dr. Kent after a coworker recommended him. I arrived for my appointment and sat down in the chair for my cleaning. It had been awhile since my last cleaning so immediately the girl who was cleaning my teeth was not happy and she was not afraid to show it. She was rough and didn't do the best job. She also stopped cleaning my teeth at one point to try to win tickets for something being given away off the radio. This was my first experience with her. I ended up needing some work done and Dr. Kent was thorough and his office let me pay the total I owed in 3 payments even though it was under $200. My next visit 6 months later, I still had the same girl clean my teeth. She complained again about my teeth, making me feel bad. She huffed and puffed as though I didn't have ears and couldn't hear her or sense her agitation with me. She was rude. She'd say things like, "Are you sure you brush your teeth twice a day?" She also dropped an instrument on my face at one point. She was again rough and just not friendly. She was also late the morning of my appt. so I had to sit for 20 minutes in the waiting room while I waited for her to arrive. Now, I hate reading negative comments about places because I always feel like people just like to find the negative in everything. This woman really made my experience terrible and I want to continue going here, but am dreading her horrible attitude! I was really upset after leaving this office for just a cleaning and swore to never go back.

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