PAN AQUA DIVING

★★★☆☆
Scuba Classes, Dive Trips, & the Largest Selection of Dive Equipment in Manhattan & the Tri-State Area!
  • 460 W 43rd St

    New York, NY 10036

    Map & Directions
  • 212-256-9759

About PAN AQUA DIVING

Hours
Mon-Fri 12pm-7pm Sat 11am-6pm Sun 12pm-5pm
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Sports & Recreation

Sports & Recreation
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3.0 2
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Service is key. And the service here is very rude, neglectful, impatient and paternalistic. As a beginner, but a skillful diver who learns quickly, I went to the shop looking for expert opinion and advice so I could make informed decisions about expensive purchases. The owner has been consistently dismissive, disinterested in answering beginner's questions, and on more than one occasion, has insulted me - barely letting me finish a sentence before cutting me off to explain that I should listen to him because I am ""ignorant,"" and ""doing it wrong,"" and he proclaims, ""I have only been doing this for 40 years, so I guess I know what I'm talking about."" I recommend other NYC dive shops before you go to this one. I found the owner's attitude not worth battling again. So now I shop and try things on at Pan Aqua because it is close to me, but I actually buy my items elsewhere. A staffer named Lorraine who works there is wonderful on the other hand, but I don't frequent the shop because encounters with the owner are so unpleasant and i don't want to give him my business.

0
★☆☆☆☆

Service is key. And the service here is very rude, neglectful, impatient and paternalistic. As a beginner, but a skillful diver who learns quickly, I went to the shop looking for expert opinion and advice so I could make informed decisions about expensive purchases. The owner has been consistently dismissive, disinterested in answering beginner's questions, and on more than one occasion, has insulted me - barely letting me finish a sentence before cutting me off to explain that I should listen to him because I am ""ignorant,"" and ""doing it wrong,"" and he proclaims, ""I have only been doing this for 40 years, so I guess I know what I'm talking about."" I recommend other NYC dive shops before you go to this one. I found the owner's attitude not worth battling again. So now I shop and try things on at Pan Aqua because it is close to me, but I actually buy my items elsewhere. A staffer named Lorraine who works there is wonderful on the other hand, but I don't frequent the shop because encounters with the owner are so unpleasant and i don't want to give him my business.

Pros: Lots of equipment, convenient location, experienced stafff

Cons: consistently rude service by owner

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It's probably the only diving store I've ever seen in NYC and has friendly, smart staffers. Although I haven't yet gone on a dive, Peter has given me helpful pointers if ever I choose to get my certification & ""take the plunge""! Go Pan Aqua!

2
★★★★★

It's probably the only diving store I've ever seen in NYC and has friendly, smart staffers. Although I haven't yet gone on a dive, Peter has given me helpful pointers if ever I choose to get my certification & ""take the plunge""! Go Pan Aqua!

Message from PAN AQUA DIVING

Welcome to Pan Aqua Diving! We are conveniently located in the heart of Manhattan and are glad to know that you are interested in scuba diving. Learn to scuba with us in New York City at any of our conveniently located teaching pools. Pan Aqua offers a large selection of water sports equipment, so whatever your diving needs, we have you covered.

Editorial from

Scuba lessons including beginner lessons in training pools and advanced training in open water. All necessary equipment is for sale.

Key Points

  • Beginner to advanced training
  • Special dive events
  • International excursions
 

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