Rissland Garage Door SVC Co

★★☆☆☆
  • 576 Pompton Ave # A

    Cedar Grove, NJ 07009

    Map & Directions
  • 973-467-5754

About Rissland Garage Door SVC Co

Categories
Hours
Mon-Fri 6am-5:30pm, Sat 7am-4pm

Home Construction & Remodeling

Home Construction & Remodeling
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1.8 5
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I spoke with Rissland this morning about repairing a garage door that they had installed in January 2014, approximately 10 months ago. I was told that 10 months was close enough to a year and they were not going to repair the door, even though it was under warranty. The person then hung up on me. Stay away from this company. They do not honor their agreements with customers.

1
★☆☆☆☆

I spoke with Rissland this morning about repairing a garage door that they had installed in January 2014, approximately 10 months ago. I was told that 10 months was close enough to a year and they were not going to repair the door, even though it was under warranty. The person then hung up on me. Stay away from this company. They do not honor their agreements with customers.

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We used this company previously for liftmaster installations for our garage doors. We needed a door sensor and wire repair and my 79 yr. old mother was told that a technician would be at our home between 10 am and 2 pm. the following day. She waited and no one showed, and when she called to find out if the tech was still coming, Dominick was extremely rude to her and told her that they are not coming and would not be coming. I called at 5:30 pm that night and spoke to Dominick and he was extremely rude to me. We were going to be repeat customers but we would never consider this company for anything. Be warned, they will waste your time and give you a tongue lashing without regret. Watch out if Dominick answers the phone. He is not truthful or honest.

1
★☆☆☆☆

We used this company previously for liftmaster installations for our garage doors. We needed a door sensor and wire repair and my 79 yr. old mother was told that a technician would be at our home between 10 am and 2 pm. the following day. She waited and no one showed, and when she called to find out if the tech was still coming, Dominick was extremely rude to her and told her that they are not coming and would not be coming. I called at 5:30 pm that night and spoke to Dominick and he was extremely rude to me. We were going to be repeat customers but we would never consider this company for anything. Be warned, they will waste your time and give you a tongue lashing without regret. Watch out if Dominick answers the phone. He is not truthful or honest.

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1 out of 1 people found this review helpful.

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They made my experience a pleasure. I set up an appointment with the office and repairman showd up on time. He evaluated my problem and fixed it on the spot for a good price. I have recommend Rissland to my friends and family and they have all been very satified.

5
★★★★★

They made my experience a pleasure. I set up an appointment with the office and repairman showd up on time. He evaluated my problem and fixed it on the spot for a good price. I have recommend Rissland to my friends and family and they have all been very satified.

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0 out of 1 people found this review helpful.

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Run the other way!! We spent thousands of dollars this summer to have our garages updated and have had SO many problems since! Their work is INCREDIBLY shoddy and the customer service/professionalism is even worse. There are many honest companies out there that will value your business and treat you with respect.

1
★☆☆☆☆

Run the other way!! We spent thousands of dollars this summer to have our garages updated and have had SO many problems since! Their work is INCREDIBLY shoddy and the customer service/professionalism is even worse. There are many honest companies out there that will value your business and treat you with respect.

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1 out of 1 people found this review helpful.

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Because we'd dealt with Rissland for many years without any bad results, we were surprised to be mistreated the first time a problem arose. As we just discovered, this company does not stand behind its work and it has no regard for a customer's past patronage. Something seemed amiss from the start with our last call for service when the garage door fell off the track. After several phone calls, we finally had an appointment. Although the door was placed back on the track, it was left lopsided. The manager refused to come see the work, opting to take his serviceman's word over the customer's. Whatever happened to the old credo? So, never again, Rissland!

1
★☆☆☆☆

Because we'd dealt with Rissland for many years without any bad results, we were surprised to be mistreated the first time a problem arose. As we just discovered, this company does not stand behind its work and it has no regard for a customer's past patronage. Something seemed amiss from the start with our last call for service when the garage door fell off the track. After several phone calls, we finally had an appointment. Although the door was placed back on the track, it was left lopsided. The manager refused to come see the work, opting to take his serviceman's word over the customer's. Whatever happened to the old credo? So, never again, Rissland!

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1 out of 1 people found this review helpful.

Business Response:

Repair Our repair consisted of replacing a defective roller. A roller guides the door through the track.. A roller has no bearing on whether a door is lopsided or not.

More about Rissland Garage Door SVC Co

Proudly serving Northern New Jersey, Rissland Garage Door Co is a full-service garage door company eager to serve all your needs. Co. We purchase all our products and equipment directly from the manufacturer.

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