I've dined at Ryan's many times in the last 6 or 7 years, I've seen everything from the food to prices to staff, even management change several times. In the last couple months I've noticed significant improvement in all areas. The lunch price can not be beat for the amount and quality of a buffet. I can see a major difference in staff attitude and teamwork, the new managers seem to really be hitting the nail on the head. On occasion I find servers who seem not to care as much as the others about staying on top of the job but the service is still acceptable. The only disappointment I have is that the staff really pushes selling. I like to drink water, but I guess it's no different than all the other companies. They're just doing their job.
My family and I have been going to Fire Mountain since it opened 5 years ago.
We've seen it go through a lot of changes, but within the past couple of years they have really stepped it up.
It is the cleanest buffet that I have ever seen. I have even seen them keeping the food bars clean when they have 50 high-school kids tearing through.
Their staff is always friendly and willing to help. My kids always look for Suki, Debra, Nita, and David (the manager) whenever we go.
The fried chicken is definitely better than Golden Corrall's or even KFC.
They always have staples like mashed potatoes and green beans.
You can't beat their rolls!
We love it when they throw in a few surprises like mini pizzas or even their Cinnamon Pinwheel.
My Grandmother loves her "Senior Card" that she can use at other places, though she rarely does.
Once in a while we go to check out some other place , but we always go back to Fire Mountain.
Pros: Food, service, cleanliness
Cons: no big booths for big families
I have ate at Fire Mountain for over two years, they havn't decided how much to charge, and the food keeps getting older. I'm a senior and eat at Fire Mountain 2-4 times a week, most of the time I pay $5.95 Monday we were there at 12:55 PM they said the price is $6:53 I asked why they gave me a smirk and said we were five minutes early, so we sit down and waited 5 minutes and then paid the $5.95 I went back Thursday at 1:30 the price was $9.50 I asked what happened they said it was a holiday B/S they said Valentines day was a Holiday, we left and went to the Golden Corral much better food. Thursday night we went to Furr's after 5:00 PM It's $5.95 every day. A few months ago I bought a $1.00 discount ticket at Fire Mountain, a few weeks ago I forgot it and some big bouncer that was working the cash register asked for my ticket I told him that I forgot it, first he wasn't going to let me in, he thought I was lying about my age, Im 75 years old, he pointed his finger at me and said the next time I had better have the ticket or I would pay full price. Needless to say I will never go back to Fire Mountain, they had better look at the parking lot, there is a lot fewer cars and with the stupid help and the management they have it want be long before they close the doors. Thanks and to the very few good people I wish you good luck.