Infiniti Of West Chester

★★★★★
We are committed to providing a business that is based on core principles that cater to our customers. We nurture and educate our associates to create an environment of learning and continuous improvement. We arrive at our dealerships each day with a smile and positive attitude. Also a passion and pride for our job, company, products and most importantly our customers. We strive to have each customer work with a professionally trained employee who genuinely cares to deliver an extremely friendly and courteous experience; every customer, every time, without fail, no exceptions.
  • 1265 Wilmington Pike

    West Chester, PA 19382

    Map & Directions
  • 610-696-6700

About Infiniti Of West Chester

Categories
  • Auto Dealers
Details
  • Infiniti
  • Infiniti
  • Infiniti
  • Infiniti
  • Infiniti
Hours
M-F 9am-9pm, Sa 9am-6pm, Su Closed
Phones
  • Fax (484-885-2274)
Languages
  • EN
  • ES

Automotive

Automotive
More choices in West Chester:
Resultset_next

Scott Honda of West Chester

706 Autopark Blvd West Chester, IA

Resultset_next

Kia Of Coatesville

2535 E Lincoln Hwy Coatesville, IN

5 32
Hi! Sign in to let us know how Infiniti Of West Chester was?
Write a Review
.

My experience here was very positive. They gave me a great price on the car I wanted and I'm very happy with it! Everything went smoothly and I'm glad I decided to go with Infiniti of West Chester!

3
★★★★★

My experience here was very positive. They gave me a great price on the car I wanted and I'm very happy with it! Everything went smoothly and I'm glad I decided to go with Infiniti of West Chester!

.

The professional and courteous staff made things very easy and convenient for me. I would be happy to do it all over again. Very pleased with the care especially but it was supplied by a great dealer.

3
★★★★★

The professional and courteous staff made things very easy and convenient for me. I would be happy to do it all over again. Very pleased with the care especially but it was supplied by a great dealer.

.

When I came to Infiniti West Chester I was pleasantly surprised by their service. They exceeded my expectations throughout the entire process.

3
★★★★★

When I came to Infiniti West Chester I was pleasantly surprised by their service. They exceeded my expectations throughout the entire process.

.

More dealerships should be like this one! In the sales department, they truly care about customers and they have strong work ethic. Financing was smooth and painless. The management is also excellent, and it shows through everyone there.

3
★★★★★

More dealerships should be like this one! In the sales department, they truly care about customers and they have strong work ethic. Financing was smooth and painless. The management is also excellent, and it shows through everyone there.

.

I've had several Inifinitis over the years and just bought a new one from this excellent dealership. They run this place like all dealerships should be run. It was a great experience, like it should be. I'm satisfied and excited with my

3
★★★★★

I've had several Inifinitis over the years and just bought a new one from this excellent dealership. They run this place like all dealerships should be run. It was a great experience, like it should be. I'm satisfied and excited with my

.

I have been to this dealer and had a pretty good experience. I was treated well and never pushed into a sale. My questions were answered to my satisfaction at all times and they gave me a good deal on the trade in. all good things in my

3
★★★★★

I have been to this dealer and had a pretty good experience. I was treated well and never pushed into a sale. My questions were answered to my satisfaction at all times and they gave me a good deal on the trade in. all good things in my

.

I loved my QX56 when it was first purchased, then the flood gate opened and everything that could have gone wrong, did. Transmission issues, cooling system issues, a waterfall in the cargo area every time it rained. \r
\r
This waterfall

3
★★★★★

I loved my QX56 when it was first purchased, then the flood gate opened and everything that could have gone wrong, did. Transmission issues, cooling system issues, a waterfall in the cargo area every time it rained. \r
\r
This waterfall

.

We have now purchased 3 cars from Steve here. He has been great to deal with and has taken great care of us. We are extremely pleased with their service and the quality of the infiniti line.

3
★★★★★

We have now purchased 3 cars from Steve here. He has been great to deal with and has taken great care of us. We are extremely pleased with their service and the quality of the infiniti line.

.

I'm living out of state and found the car I wanted online. I was skeptical at first because I had to put down a deposit and take a risk with a one way plane ticket to PA. So glad I did! Mark was great, professional and organized. He picked

3
★★★★★

I'm living out of state and found the car I wanted online. I was skeptical at first because I had to put down a deposit and take a risk with a one way plane ticket to PA. So glad I did! Mark was great, professional and organized. He picked

.

I found just the car I was looking for here. It was with the help of a very helpful salesman. He was never pushy and always ready to answer my questions. I was also treated well by the other folks there that dealt with paperwork and the

3
★★★★★

I found just the car I was looking for here. It was with the help of a very helpful salesman. He was never pushy and always ready to answer my questions. I was also treated well by the other folks there that dealt with paperwork and the

.

I have driven an infiniti for years and came here when it was time for a new one. The associates there were all very nice and helped me to chose a car that I was sure to drive for the next 10 years. I was very pleased with the experience.

3
★★★★★

I have driven an infiniti for years and came here when it was time for a new one. The associates there were all very nice and helped me to chose a car that I was sure to drive for the next 10 years. I was very pleased with the experience.

.

I've bought two cars from this dealership in the last few months. Both experiences were great. Excellent communication, no false promises, no hidden anything. The gentlemen I worked with were true professionals. I highly recommend this

3
★★★★★

I've bought two cars from this dealership in the last few months. Both experiences were great. Excellent communication, no false promises, no hidden anything. The gentlemen I worked with were true professionals. I highly recommend this

.

I had a great experience buying a car from here. Steve's vast knowledge of cars is greater than most salesmen. I hope to have the chance to do it again. I would recommend this dealership to anyone and I will!

3
★★★★★

I had a great experience buying a car from here. Steve's vast knowledge of cars is greater than most salesmen. I hope to have the chance to do it again. I would recommend this dealership to anyone and I will!

.

The people are what really sold me on this car. I was always taken care of and given plenty of time and information. I was very pleased that they did not push or hurry me into anything. They were patient with me as i made my decision.

3
★★★★★

The people are what really sold me on this car. I was always taken care of and given plenty of time and information. I was very pleased that they did not push or hurry me into anything. They were patient with me as i made my decision.

.

I got a follow up satisfaction survey from this dealer and it got me thinking about what a great and pleasant experience that was. Everyone there was friendly and helpful while getting my paperwork done. They told me a bout all the

3
★★★★★

I got a follow up satisfaction survey from this dealer and it got me thinking about what a great and pleasant experience that was. Everyone there was friendly and helpful while getting my paperwork done. They told me a bout all the

.

This is a great dealer with a great sales team. I dealt with several people while taking care of the paper work and delivery of the car. They were all very knowledgeable and friendly. The experience was great and exciting just like it

3
★★★★★

This is a great dealer with a great sales team. I dealt with several people while taking care of the paper work and delivery of the car. They were all very knowledgeable and friendly. The experience was great and exciting just like it

.

I worked with Steve Campano and he made things easy and quick to lease the car. the rest of the staff was a great help and just as quick. 1st class service all the way far beyond my expectations.A perfect experience. Thanks!

3
★★★★★

I worked with Steve Campano and he made things easy and quick to lease the car. the rest of the staff was a great help and just as quick. 1st class service all the way far beyond my expectations.A perfect experience. Thanks!

.

I recently purchased a new G35 from your dealership. I was very impressed with both the car and your team. I previously owned a Lexus. When comparing the Infiniti G35 to the LexusIS300, the Infiniti won hands down because of the extras and

3
★★★★★

I recently purchased a new G35 from your dealership. I was very impressed with both the car and your team. I previously owned a Lexus. When comparing the Infiniti G35 to the LexusIS300, the Infiniti won hands down because of the extras and

.

Infiniti of West Chester is by far the best car buying experience I have ever had. I got the most unbelievable deal on a used Subaru Legacy and the whole team I worked with there were very informative throughout the process.

5
★★★★★

Infiniti of West Chester is by far the best car buying experience I have ever had. I got the most unbelievable deal on a used Subaru Legacy and the whole team I worked with there were very informative throughout the process.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Infiniti of West Chester is by far the best car buying experience I have ever had. I got the most unbelievable deal on a used Subaru Legacy and the whole team I worked with there were very informative throughout the process.

3
★★★★★

Infiniti of West Chester is by far the best car buying experience I have ever had. I got the most unbelievable deal on a used Subaru Legacy and the whole team I worked with there were very informative throughout the process.

.

Mark C. is the best! I have dealt with him when I purchased my last 4 cars from this dealership. I also bring my cars in for service here as well, and they are great! They treat me fairly, and never once pressured me into making a

3
★★★★★

Mark C. is the best! I have dealt with him when I purchased my last 4 cars from this dealership. I also bring my cars in for service here as well, and they are great! They treat me fairly, and never once pressured me into making a

.

They took the time to explain everything to me about my new company vehicle. Thank you!

3
★★★★★

They took the time to explain everything to me about my new company vehicle. Thank you!

.

Thank you Jake, for staying late on your night off. and thanks for the great deal on our new Infinity. We love our brand new FX35!

3
★★★★★

Thank you Jake, for staying late on your night off. and thanks for the great deal on our new Infinity. We love our brand new FX35!

.

As a first time Infiniti owner, I was extremely impressed with Steve and Infiniti of West Chester. Steve took a lot of time to go over everything on my new M37X. He had the experience and knowledge to know what we wanted and did not want.

3
★★★★★

As a first time Infiniti owner, I was extremely impressed with Steve and Infiniti of West Chester. Steve took a lot of time to go over everything on my new M37X. He had the experience and knowledge to know what we wanted and did not want.

.

You'd guess that a body shop affiliated with the dealership would provide decent service. Nope. The quality of work/paint is terrible. There were numerous defects in my paint job and all the panels pieces were not assembled and aligned

3
★★★★★

You'd guess that a body shop affiliated with the dealership would provide decent service. Nope. The quality of work/paint is terrible. There were numerous defects in my paint job and all the panels pieces were not assembled and aligned

.

Stay AWAY! of their Bush collision body shop! Horrible body shop service! Never returned phone calls! Had to keep calling for days! Everything was put back together half fast with damage! Interior was covered with shop dust/film. Service

3
★★★★★

Stay AWAY! of their Bush collision body shop! Horrible body shop service! Never returned phone calls! Had to keep calling for days! Everything was put back together half fast with damage! Interior was covered with shop dust/film. Service

.

im surprised i cant give half a star because these people half ass everything. the first thing that struck me as in walked in the dealership is that no one was ready to help us ( mostly becuause i am INDIAN and i doubt they thought i was

3
★★★★★

im surprised i cant give half a star because these people half ass everything. the first thing that struck me as in walked in the dealership is that no one was ready to help us ( mostly becuause i am INDIAN and i doubt they thought i was

.

While I love my new Infiniti G37, I cannot believe the service! My Ipod had trouble with the interface, and their response was I was an idiot. Each time I asked why my ipod worked in my neighbor's bmw, the technician stuck his ipod in my

3
★★★★★

While I love my new Infiniti G37, I cannot believe the service! My Ipod had trouble with the interface, and their response was I was an idiot. Each time I asked why my ipod worked in my neighbor's bmw, the technician stuck his ipod in my

.

The Salesperson Derek is dishonest, the Sales Manager Nick is dishonest and the General Manager Lee is not only dishonest, he lies with great ease on and to his customers. Additionally, it does not help to contact the Infinity USA

3
★★★★★

The Salesperson Derek is dishonest, the Sales Manager Nick is dishonest and the General Manager Lee is not only dishonest, he lies with great ease on and to his customers. Additionally, it does not help to contact the Infinity USA

.

When my husband and I first visited this dealership, we thought we had hit the jackpot until we actually interacted with the salesman we had. He was disingenuous and degrading. When our salesman thought he had a sale he was so

3
★★★★★

When my husband and I first visited this dealership, we thought we had hit the jackpot until we actually interacted with the salesman we had. He was disingenuous and degrading. When our salesman thought he had a sale he was so

Pros: beautiful showroom

Cons: Customer service

.

We've had a great experience dealing with the service department here over the years and highly recommend them. They always have lots of loaners available and will work with you on parts when needed (when our car needed tires we didn't like the price of the ones they had so they went out and found us some pretty good alternatives).Like the other reviewer, we also had a less than enjoyable experience with the sales staff and will probably never buy a car here - there are plenty of other Infiniti dealers around.

4
★★★★☆

We've had a great experience dealing with the service department here over the years and highly recommend them. They always have lots of loaners available and will work with you on parts when needed (when our car needed tires we didn't like the price of the ones they had so they went out and found us some pretty good alternatives).Like the other reviewer, we also had a less than enjoyable experience with the sales staff and will probably never buy a car here - there are plenty of other Infiniti dealers around.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I leased a vehicle through this dealer three years ago and had a great experience. We did it through the internet and the salesman was upfront and helpful. Their service department has been great, everything has been under warranty other than routine maintenance and we've been very satisfied. However, when I contacted them about the end of my lease and possibly looking to purchase another vehicle, we had the typical sleazy car buying experience. Probably won't be going back to them. The cars and service department are great but their sales staff definitely need an an education in customer service skills.

3
★★★☆☆

I leased a vehicle through this dealer three years ago and had a great experience. We did it through the internet and the salesman was upfront and helpful. Their service department has been great, everything has been under warranty other than routine maintenance and we've been very satisfied. However, when I contacted them about the end of my lease and possibly looking to purchase another vehicle, we had the typical sleazy car buying experience. Probably won't be going back to them. The cars and service department are great but their sales staff definitely need an an education in customer service skills.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Infiniti Of West Chester

We are committed to providing a business that is based on core principles that cater to our customers. We nurture and educate our associates to create an environment of learning and continuous improvement. We arrive at our dealerships each day with a smile and positive attitude. Also a passion and pride for our job, company, products and most importantly our customers. We strive to have each customer work with a professionally trained employee who genuinely cares to deliver an extremely friendly and courteous experience; every customer, every time, without fail, no exceptions.

More about Infiniti Of West Chester

We are a Philadelphia based Infiniti dealer located in West Chester, PA. Come in and let our friendly, dedicated staff help you with the purchase of your next new or used vehicle.

 

Wait, you're the expert.

If you've been to or used Infiniti Of West Chester, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review