Enterprise Rent-A-Car

★★★★☆
  • 147 W 83rd St

    New York, NY 10024

    Map & Directions
  • 212-873-7474

About Enterprise Rent-A-Car

Categories
  • Auto Rentals
Details
  • Enterprise
Hours
M-F 7am-7pm, Sa 8am-1pm, Su 3pm-9pm
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Rental
  • Luxury Car Rental
Services
  • Car Rental
  • Rental Cars
  • Rent a Car
  • Van Rental
  • Auto Renteal
  • Luxury Car Rental
  • Airport Pick Up

Automotive

Automotive
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3.5 6
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.

Renting a car was a breeze. The representative explained everything clearly, and she went out of her way to make sure my patronage was appreciated. \r
\r
I commend Enterprise on their service.

2
★★★★★

Renting a car was a breeze. The representative explained everything clearly, and she went out of her way to make sure my patronage was appreciated. \r
\r
I commend Enterprise on their service.

.

I live in the neighborhood of this Enterprise location and whenever my wife and I go on a trip, we rent a car from them. The prices are very good for NYC and the customer service is great. No reason to go anywhere else. Thank you Enterprise!

2
★★★★★

I live in the neighborhood of this Enterprise location and whenever my wife and I go on a trip, we rent a car from them. The prices are very good for NYC and the customer service is great. No reason to go anywhere else. Thank you Enterprise!

Pros: Price, Service

.

We rented a Luxury van from Enterprise Rent-A-Car in New York and the van was brand new with 1856 miles on it. We had lots of fun driving it to Orlando Florida, 22 inch Flat Screen and GPS worked beautifully. Patricia. Jamaica NY

2
★★★★☆

We rented a Luxury van from Enterprise Rent-A-Car in New York and the van was brand new with 1856 miles on it. We had lots of fun driving it to Orlando Florida, 22 inch Flat Screen and GPS worked beautifully. Patricia. Jamaica NY

.

What I thought would be a quick and easy pick up and drop off turned out to be a frustrating experience. Most of the staff were overly friendly, asking way too many personal questions about my trip, etc, ""where are you going,"" small talk, etc, while the main audible staff member chewed gum with his mouth open. He also insisted on shaking my hand upon arrival and after my return, as if our two companies had just successfully completed a merger. This felt more like I was in a Seinfeld episode. They failed to go over everything in the contract thoroughly when he forgot to ask me and my girlfriend if we both wanted to be down as drivers. After getting into the car, we returned inside and battled for his attention while he and his fellow staff member played with the next customer's toddler. I was surprised to experience this level of unprofessionalism under what I can only blame poor management and a lack of basic sensible company conduct policies.

1
★★☆☆☆

What I thought would be a quick and easy pick up and drop off turned out to be a frustrating experience. Most of the staff were overly friendly, asking way too many personal questions about my trip, etc, ""where are you going,"" small talk, etc, while the main audible staff member chewed gum with his mouth open. He also insisted on shaking my hand upon arrival and after my return, as if our two companies had just successfully completed a merger. This felt more like I was in a Seinfeld episode. They failed to go over everything in the contract thoroughly when he forgot to ask me and my girlfriend if we both wanted to be down as drivers. After getting into the car, we returned inside and battled for his attention while he and his fellow staff member played with the next customer's toddler. I was surprised to experience this level of unprofessionalism under what I can only blame poor management and a lack of basic sensible company conduct policies.

Pros: Semi-convenient

Cons: Slow and unprofessional customer service

.

enterprise you truly saved the day, rather the weekend! i waited to the last minute to rent a car and of course everyone was sold out- it was a holiday weekend so I am not sure what i was thinking....but \r
enterprise ou saved the day! thank you, thank you! after going to not one, but two car rental dealers- none could provide me with a rental but then i tried enterprise and bam! you had a car for me. the staff was so helpful- a vehicle just came early in as i was on the phone and associate let me know i could have that unit-yeah! enterprise will hence forward always be my first call for a rental car!

0
★☆☆☆☆

enterprise you truly saved the day, rather the weekend! i waited to the last minute to rent a car and of course everyone was sold out- it was a holiday weekend so I am not sure what i was thinking....but \r
enterprise ou saved the day! thank you, thank you! after going to not one, but two car rental dealers- none could provide me with a rental but then i tried enterprise and bam! you had a car for me. the staff was so helpful- a vehicle just came early in as i was on the phone and associate let me know i could have that unit-yeah! enterprise will hence forward always be my first call for a rental car!

Pros: service

.

the cars are not pristine but Enterprise works hard to please the customer -- in some cases picking you up and driving you to the rental lot.

Prices are about 20 percent lower than the big guys

2
★★★★☆

the cars are not pristine but Enterprise works hard to please the customer -- in some cases picking you up and driving you to the rental lot.

Prices are about 20 percent lower than the big guys

Message from Enterprise Rent-A-Car

Enjoy fast and easy car rental with Enterprise Rent-A-Car at our branch in New York, NY. Just one of the 7,200 branches in over 30 countries helping with your car rental needs.

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