Sister's Bridal

★★★☆☆

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THE SAME THING IS HAPPENING TO ME! I ordered my dress from Terri back in October to allow plenty of time for delivery. She said it was coming from overseas and that the style was popular. She said to expect it by the end of March, beginning of April. Sometime around Christmas I received a voicemail from her giving me her cell phone number. I thought it odd, but put it out of my mind because I knew my dress wasn't due to arrive for a few more months. The first week of April when I hadn't heard word of my dress, I tried to call the phone number on their website. It had been disconnected! I was worried immediately. What kind of an operation uses their personal cell phone as their main form of contact? I left her a message on the cell number she gave. She never returned my call. About a week later, I asked my step-dad to stop in and check on it. She said the reason she hadn't call me back was because "it just wasn't in yet". SHE COULD HAVE CALLED TO TELL ME THAT. So about two more weeks go by and I leave her ANOTHER message. No returned call. I sent my step-dad back in and she tells him it should ship Tuesday (today) at 2:30. No call from her. I try her cell. HER MAILBOX IS NOW FULL. I had a feeling other brides have been leaving her messages too and THEN I find three reviews from April saying they're experiencing the same thing. I'm in panic mode as I am getting married on June 23. We are almost seven weeks out and no sign of my dress. I live 2.5 hours away or I would go in myself. My grandma is going in tomorrow to demand some answers or get our money back. I just can't risk not having a dress!! What are you going to do? Wait it out or start looking for something else??? I'm afraid she is going out of business and just doesn't want to tell us. What's a girl to do?

1
★☆☆☆☆

THE SAME THING IS HAPPENING TO ME! I ordered my dress from Terri back in October to allow plenty of time for delivery. She said it was coming from overseas and that the style was popular. She said to expect it by the end of March, beginning of April. Sometime around Christmas I received a voicemail from her giving me her cell phone number. I thought it odd, but put it out of my mind because I knew my dress wasn't due to arrive for a few more months. The first week of April when I hadn't heard word of my dress, I tried to call the phone number on their website. It had been disconnected! I was worried immediately. What kind of an operation uses their personal cell phone as their main form of contact? I left her a message on the cell number she gave. She never returned my call. About a week later, I asked my step-dad to stop in and check on it. She said the reason she hadn't call me back was because "it just wasn't in yet". SHE COULD HAVE CALLED TO TELL ME THAT. So about two more weeks go by and I leave her ANOTHER message. No returned call. I sent my step-dad back in and she tells him it should ship Tuesday (today) at 2:30. No call from her. I try her cell. HER MAILBOX IS NOW FULL. I had a feeling other brides have been leaving her messages too and THEN I find three reviews from April saying they're experiencing the same thing. I'm in panic mode as I am getting married on June 23. We are almost seven weeks out and no sign of my dress. I live 2.5 hours away or I would go in myself. My grandma is going in tomorrow to demand some answers or get our money back. I just can't risk not having a dress!! What are you going to do? Wait it out or start looking for something else??? I'm afraid she is going out of business and just doesn't want to tell us. What's a girl to do?

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Do NOT go here, it is excuse after excuse and such a headache!

1
★☆☆☆☆

Do NOT go here, it is excuse after excuse and such a headache!

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1 out of 1 people found this review helpful.

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Buyers run away as fast as you can! What a horrible experience for a bride. After I put half down for my dress, their phone got shut off and she claimed it was do to construction next door. That was a lie because it was shut off for months and finally she gave me her cell phone number that she never even answered or returned phone calls. Next, I went to make my final payment on a tuesday afternoon and she was not open during her normal business hours. Finaly I got nervous and called marys bridal manufacturer myself and they told me that style dress was never ordered from her store. The dress company could not get ahold of Terri for 2 days, and when they finally did terri called me and magically my dress was ordered. Then she had the bawls to ask for the other half of the payment for my dress and I was not willing to pay her the rest until I had my dress in my hands since she could not afford to have a working phone and let alone come to work. My My dress should have been in the 2nd week of feb and I just now got it the first week of march. This lady has one excuse after another. I took this dress to get altered at another business in valpo and they told me that she has a rep for poor service and they were surprised she was still in business.

1
★☆☆☆☆

Buyers run away as fast as you can! What a horrible experience for a bride. After I put half down for my dress, their phone got shut off and she claimed it was do to construction next door. That was a lie because it was shut off for months and finally she gave me her cell phone number that she never even answered or returned phone calls. Next, I went to make my final payment on a tuesday afternoon and she was not open during her normal business hours. Finaly I got nervous and called marys bridal manufacturer myself and they told me that style dress was never ordered from her store. The dress company could not get ahold of Terri for 2 days, and when they finally did terri called me and magically my dress was ordered. Then she had the bawls to ask for the other half of the payment for my dress and I was not willing to pay her the rest until I had my dress in my hands since she could not afford to have a working phone and let alone come to work. My My dress should have been in the 2nd week of feb and I just now got it the first week of march. This lady has one excuse after another. I took this dress to get altered at another business in valpo and they told me that she has a rep for poor service and they were surprised she was still in business.

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1 out of 1 people found this review helpful.

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I would not recommend them at all. The lady told me that if my groom and the guys were to wear suits that my wedding would look like trash and that it won't go with anything. Then she told me that my colors won't go with my dress and I know it does and she also said that she don't carry the colors and she would have to order them and don't know if they would come in on time,even if I ordered them before the end of the year. I WILL NEVER GO THERE for anything.

2
★★☆☆☆

I would not recommend them at all. The lady told me that if my groom and the guys were to wear suits that my wedding would look like trash and that it won't go with anything. Then she told me that my colors won't go with my dress and I know it does and she also said that she don't carry the colors and she would have to order them and don't know if they would come in on time,even if I ordered them before the end of the year. I WILL NEVER GO THERE for anything.

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we went here for my daughters wedding dress and bridesmaids dresses, and i wouldnt recomend them to my worst enemy. we had to wait months (3) for all of the bridesmaids dresses. we had to listen to one excuse after the other, the worst experience we uld have had.once they told us my daughter wedding dress was in china maybe they really didnt now where it was. i dont know how these people stay in business. DON'T GO HERE UNLESS YOU WANT 1 HEARTACHE AFTER ANOTHER.

us

1
★☆☆☆☆

we went here for my daughters wedding dress and bridesmaids dresses, and i wouldnt recomend them to my worst enemy. we had to wait months (3) for all of the bridesmaids dresses. we had to listen to one excuse after the other, the worst experience we uld have had.once they told us my daughter wedding dress was in china maybe they really didnt now where it was. i dont know how these people stay in business. DON'T GO HERE UNLESS YOU WANT 1 HEARTACHE AFTER ANOTHER.

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Well where do I start, I went in knowing what I wanted the owner brought me right to the my dress it was gorgous. She ordered it nerver had any problems with any one there my dress and my wedding was the most prettiest weddign and i thank the Sisters for makeing my dream come true. My brides made dresses where so perfact to the girl looked butiful. TY so much Sister's for everything.

5
★★★★★

Well where do I start, I went in knowing what I wanted the owner brought me right to the my dress it was gorgous. She ordered it nerver had any problems with any one there my dress and my wedding was the most prettiest weddign and i thank the Sisters for makeing my dream come true. My brides made dresses where so perfact to the girl looked butiful. TY so much Sister's for everything.

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I am in a wedding at the end of this month and just this past week received my Bridesmaid dress. They did a terrible job with communication and i was not happy with the service. However, they did give all of us bridesmaids an extra percent off our dresses.

2
★★☆☆☆

I am in a wedding at the end of this month and just this past week received my Bridesmaid dress. They did a terrible job with communication and i was not happy with the service. However, they did give all of us bridesmaids an extra percent off our dresses.

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I have been in the wedding business for over 12 years. The last two years I have shared space in the same building as Sister's Bridal Boutique. I have never met a more professional and personable business owner as the owner of Sister's Bridal. Terry and her staff go above and beyond to make sure that each and every customer is treated like royalty!!! And in my opinion, they work with one of the best alteration teams I have ever known. I am fortunate to have the opportunity to greet each customer as they enter our building and again after their shopping experience at Sister's Bridal Boutique. Believe me, there are many, many more happy customers than there are dissatisfied ones after their shopping experience at Sister's Bridal Boutique. As much as we retailers try and want to please ALL of our customers, mistakes can happen that are sometimes beyond our control. Terry and her staff go above and beyond making things right.

5
★★★★★

I have been in the wedding business for over 12 years. The last two years I have shared space in the same building as Sister's Bridal Boutique. I have never met a more professional and personable business owner as the owner of Sister's Bridal. Terry and her staff go above and beyond to make sure that each and every customer is treated like royalty!!! And in my opinion, they work with one of the best alteration teams I have ever known. I am fortunate to have the opportunity to greet each customer as they enter our building and again after their shopping experience at Sister's Bridal Boutique. Believe me, there are many, many more happy customers than there are dissatisfied ones after their shopping experience at Sister's Bridal Boutique. As much as we retailers try and want to please ALL of our customers, mistakes can happen that are sometimes beyond our control. Terry and her staff go above and beyond making things right.

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I have been working with this bridal shop for several years and from the first moment I walked in the door they have helped me choose the best dress for me. I have purchased 7 dresses so far with them and has been made to feel special each time. One time I walked in on a Friday afternoon needing a formal fun dress for the NEXT day, Terry one of the owners chose the perfect dress, it was in style and I have worn that dress over and over again to different events. If you are looking for a place that cares about you for your special day Sister's Bridal is the place for you.

5
★★★★★

I have been working with this bridal shop for several years and from the first moment I walked in the door they have helped me choose the best dress for me. I have purchased 7 dresses so far with them and has been made to feel special each time. One time I walked in on a Friday afternoon needing a formal fun dress for the NEXT day, Terry one of the owners chose the perfect dress, it was in style and I have worn that dress over and over again to different events. If you are looking for a place that cares about you for your special day Sister's Bridal is the place for you.

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I have always had GREAT service at Sister's, I have purchased several dresses for many events that I needed formal dresses. The sales persons there have always been very helpful in chooosing the right dress for me. I know that I can walk in and they will make me feel special !! One day I walked in on a Friday afternoon and wanted a formal fun dress, I left with the dress in hand that was in style and I have been able to wear that dress to other events. If you WANT to be treated like you are the most important person for your specail day you need to visit Sister's Bridal Boutique in Valparaiso In. . It Is The BEST!!!

2
★★★★★

I have always had GREAT service at Sister's, I have purchased several dresses for many events that I needed formal dresses. The sales persons there have always been very helpful in chooosing the right dress for me. I know that I can walk in and they will make me feel special !! One day I walked in on a Friday afternoon and wanted a formal fun dress, I left with the dress in hand that was in style and I have been able to wear that dress to other events. If you WANT to be treated like you are the most important person for your specail day you need to visit Sister's Bridal Boutique in Valparaiso In. . It Is The BEST!!!

Pros: Friendly Service,

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I recently went to Sister's for a Mother's gown and the service was great. They helped me pick out a gown that was exactly what I was looking for. We spent hours going through the various styles and they gave me honest feedback about the individual gowns. I am a plus sized woman so I didn't want someone telling me I looked good when I didn't and they gave honest opinions about the styles and the color. I would recommend them in a heartbeat. They stressed that they normally do not like to do that as it can cause hurtful feelings but I wish more shops would. The price was consistently on the lower end as I have visited numrouse shops before settling on a gown here. They did explain that sometimes gowns will cost a little more for the plus sizes which was I thought appropriate. They gave me great service and were very friendly and the location is pretty cool. D

4
★★★★☆

I recently went to Sister's for a Mother's gown and the service was great. They helped me pick out a gown that was exactly what I was looking for. We spent hours going through the various styles and they gave me honest feedback about the individual gowns. I am a plus sized woman so I didn't want someone telling me I looked good when I didn't and they gave honest opinions about the styles and the color. I would recommend them in a heartbeat. They stressed that they normally do not like to do that as it can cause hurtful feelings but I wish more shops would. The price was consistently on the lower end as I have visited numrouse shops before settling on a gown here. They did explain that sometimes gowns will cost a little more for the plus sizes which was I thought appropriate. They gave me great service and were very friendly and the location is pretty cool. D

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I went to Sisters bridal to get my brides maid dress today 10/27/07. We picked them out on 4/18/06. The first dress we ordered was the not right color so they reordered the dresses supposedly in the right color on 4/23/07. It took them 6 months after this and yet it still is not right and I have been calling about this dress for 2 months.The dress that I picked up today is still not the right color or the right size. And to top it all off the straps are sewn on backwards.The best part yet is the wedding is now 3 weeks away. I would not order a outfit for my dog from this place. It has been the worst experience I have ever had with a wedding. When we tried contacting them this afternoon their phone is disconnected, so now I have to go in on Tuesday to find out if they are going to try again to get the right color. But i doubt if they can because of the time frame it has already taken to get the wrong color and size twice.

1
★☆☆☆☆

I went to Sisters bridal to get my brides maid dress today 10/27/07. We picked them out on 4/18/06. The first dress we ordered was the not right color so they reordered the dresses supposedly in the right color on 4/23/07. It took them 6 months after this and yet it still is not right and I have been calling about this dress for 2 months.The dress that I picked up today is still not the right color or the right size. And to top it all off the straps are sewn on backwards.The best part yet is the wedding is now 3 weeks away. I would not order a outfit for my dog from this place. It has been the worst experience I have ever had with a wedding. When we tried contacting them this afternoon their phone is disconnected, so now I have to go in on Tuesday to find out if they are going to try again to get the right color. But i doubt if they can because of the time frame it has already taken to get the wrong color and size twice.

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2 out of 2 people found this review helpful.

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I was hired by Sister's Bridal to HVAC work, and they defaulted on their payment.
CONTRACTORS BEWARE!!!!!!!!!

0
★☆☆☆☆

I was hired by Sister's Bridal to HVAC work, and they defaulted on their payment.
CONTRACTORS BEWARE!!!!!!!!!

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Sister's bridal not only ordered the incorrect wedding gown for me but, they lied about it! The owners are EXTREMELY SNOBBY. The only good thing I can say about this store is the 1 nice and helpful saleswoman. DO NOT give this place business - they're terrible and RUDE!

1
★☆☆☆☆

Sister's bridal not only ordered the incorrect wedding gown for me but, they lied about it! The owners are EXTREMELY SNOBBY. The only good thing I can say about this store is the 1 nice and helpful saleswoman. DO NOT give this place business - they're terrible and RUDE!

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2 out of 2 people found this review helpful.

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I went to Sister's Bridal with a friend to assist her with trying on her wedding dress. I was also getting married that year and had not tried on any wedding dresses. I described to the lady in the store what I wanted my dress to look like and she said that she had one just like it that her daughter in law had worn. She let me try on her daughter in law's dress!! I was so excited and the dress was beautiful. They really make you feel at home and they make you feel absolutely beautiful. They give you all the time in the world and act like you are their only customer. I would recommend that everyone get their dress from them!!

5
★★★★★

I went to Sister's Bridal with a friend to assist her with trying on her wedding dress. I was also getting married that year and had not tried on any wedding dresses. I described to the lady in the store what I wanted my dress to look like and she said that she had one just like it that her daughter in law had worn. She let me try on her daughter in law's dress!! I was so excited and the dress was beautiful. They really make you feel at home and they make you feel absolutely beautiful. They give you all the time in the world and act like you are their only customer. I would recommend that everyone get their dress from them!!

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