Bencik, Kristin, Do - Children's Medical Group

★★★★★

About Bencik, Kristin, Do - Children's Medical Group

Categories
  • Doctors
  • Osteopaths
  • Pediatricians

Health & Medical

Health & Medical
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I began going to Bayshore Pediatrics shortly after my son was born last year and couldn??t be happier! There are four doctors there but we see Dr. Melbye, who??s the newest Dr in the practice. He has late hours once a week, so I have been able to schedule all of mychild??s exams for times after work which is helpful. There is rarely a wait, and when there has been it??s been small (5-10min max) and the receptionist has always told me about it. He also personally answers all phone message you leave with his staff, so you speak to him instead of a nurse. He??s always very upbeat whilst talking to you, and is very knowledgeable.

Also His receptionist has always been very sweet to me and my child when we??ve been seen and she is always helpful when I??ve called, even if my question or request may have seemed silly or was what I consider to be a ??first-time-parent-overreaction?. They learn your names quickly- when calling they often know the name of your child without you telling them and may ask if they??re doing better or how your vacation was if you were recently seen, which is impressive because the clinic seems to have a very large number of patients. I??ve always gotten an appointment that same day when my child has been sick, and I??ve never felt ??rushed? during an appointment.

I really cannot tell you how important an excellent support staff is-its great to have an excellent doctor but you spend as much time (or more!) dealing with the nurse or reception staff depending on the situation so it??s just as important that these people are personable and helpful!

5
★★★★★

I began going to Bayshore Pediatrics shortly after my son was born last year and couldn??t be happier! There are four doctors there but we see Dr. Melbye, who??s the newest Dr in the practice. He has late hours once a week, so I have been able to schedule all of mychild??s exams for times after work which is helpful. There is rarely a wait, and when there has been it??s been small (5-10min max) and the receptionist has always told me about it. He also personally answers all phone message you leave with his staff, so you speak to him instead of a nurse. He??s always very upbeat whilst talking to you, and is very knowledgeable.

Also His receptionist has always been very sweet to me and my child when we??ve been seen and she is always helpful when I??ve called, even if my question or request may have seemed silly or was what I consider to be a ??first-time-parent-overreaction?. They learn your names quickly- when calling they often know the name of your child without you telling them and may ask if they??re doing better or how your vacation was if you were recently seen, which is impressive because the clinic seems to have a very large number of patients. I??ve always gotten an appointment that same day when my child has been sick, and I??ve never felt ??rushed? during an appointment.

I really cannot tell you how important an excellent support staff is-its great to have an excellent doctor but you spend as much time (or more!) dealing with the nurse or reception staff depending on the situation so it??s just as important that these people are personable and helpful!

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