Bennigan's Grill & Tavern

★★☆☆☆
  • 1005 Perry Ave

    Big Rapids, MI 49307

    Map & Directions
  • 231-796-8494

Food

Food
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2.0 1
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Starting off right with the hostess, the staff was inattentive and lazy. We walked in with no wait, but took almost 5 minutes to get seated. I requested a high chair right away, just to have the hostess ask us if we needed one when we got to the table. We waited almost 10 minutes for the waiter to come to the table the first time. After we ordered we waited over 40 minutes for our food to come, and several things were wrong. Steak was well done, not medium rare. My son's fries came another 5 minutes after his macaroni and cheese. I had to ask 3 times for a side of ranch (I specifically asked for it when I ordered and it didn't come with my food). Baked potato wasn't done. We all had to ask a couple times for refills on our drinks, they were never offered.
I went up to talk to the manager, but she was apparently too busy in the kitchen to come talk to me and just instructed the staff to give me 25% off.
On the up side, the food that did come right was very good.

2
★★☆☆☆

Starting off right with the hostess, the staff was inattentive and lazy. We walked in with no wait, but took almost 5 minutes to get seated. I requested a high chair right away, just to have the hostess ask us if we needed one when we got to the table. We waited almost 10 minutes for the waiter to come to the table the first time. After we ordered we waited over 40 minutes for our food to come, and several things were wrong. Steak was well done, not medium rare. My son's fries came another 5 minutes after his macaroni and cheese. I had to ask 3 times for a side of ranch (I specifically asked for it when I ordered and it didn't come with my food). Baked potato wasn't done. We all had to ask a couple times for refills on our drinks, they were never offered.
I went up to talk to the manager, but she was apparently too busy in the kitchen to come talk to me and just instructed the staff to give me 25% off.
On the up side, the food that did come right was very good.

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Editorial from

In Short
Since 1976, this casual family-dining restaurant has been serving a variety of American favorites in a relaxed Irish-pub-style atmosphere. Appetizers include the Irish Haystack (battered and fried red onions), calamari,…

 

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