Capri Cleaners

★★★★☆

About Capri Cleaners

Personal Services

Personal Services
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4.0 8
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.

I used this place since it opened - never again. Since new mgmt took over, service has nosedived. They quit same day service, and then stopped dry cleaning shirts (they said they can't press that many????)....\r
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I simply prefer good

3
★★★★★

I used this place since it opened - never again. Since new mgmt took over, service has nosedived. They quit same day service, and then stopped dry cleaning shirts (they said they can't press that many????)....\r
\r
I simply prefer good

.

I recently had an issue that needed to be resolved and Jennifer, the new owner, really went the extra mile to "make it right".

When an heirloom dress had a mishap during the dry cleaning process, she called our home to talk with me about

3
★★★★★

I recently had an issue that needed to be resolved and Jennifer, the new owner, really went the extra mile to "make it right".

When an heirloom dress had a mishap during the dry cleaning process, she called our home to talk with me about

.

Seriously!!!! I took my Halloween outfit to the cleaners and after it was damage by adult drinks =)!!! I had big blue stains in a white outfit!!! I really thought none would be able to remove it. When I showed it to the cleaners staff they

3
★★★★★

Seriously!!!! I took my Halloween outfit to the cleaners and after it was damage by adult drinks =)!!! I had big blue stains in a white outfit!!! I really thought none would be able to remove it. When I showed it to the cleaners staff they

.

Capri cleaners is under new ownership. The quality and customer service are amazing. If you have been disappointed in the past I would give it another try. You can't beat the price with same and next day service.

3
★★★★★

Capri cleaners is under new ownership. The quality and customer service are amazing. If you have been disappointed in the past I would give it another try. You can't beat the price with same and next day service.

.

On average I spend 20/week with them for over 2 years. They torn a sweater and ripped a shirt on the sleeve and have returned shirts with some type of spot all over them. I understand you sacrifice somethings when paying less but they always claimed we didn't do this. The sleeve was not attached to the shirt. Would have been notice when I turned the shirt in or during the pressing cycle. Would and will never return and have told family and friends the same thing.

0
★☆☆☆☆

On average I spend 20/week with them for over 2 years. They torn a sweater and ripped a shirt on the sleeve and have returned shirts with some type of spot all over them. I understand you sacrifice somethings when paying less but they always claimed we didn't do this. The sleeve was not attached to the shirt. Would have been notice when I turned the shirt in or during the pressing cycle. Would and will never return and have told family and friends the same thing.

Pros: Cheap

Cons: Never know what you are going to get back.

.

i had used the 1.99 cleaners in the polaris area for years, and recently moved closer to downtown westerville. i was so elated to see that there was one near my new house. last december i had a crisis as i was going to minnisota and needed to have my coats dry cleaned immediately at the last minute before my flight later that evening. even though i dropped off my clothes at the last minute, capri cleaners was able to get all 3 coats finished on time before my flight! i was amazed and it was all under 10 bucks! they have definately earned all of my business for life!
by the way, i checked a cleaner that was in whitehall (closer to the airport) and they wanted 35 dollars each for last minute service. that would have cost me over 100 dollars.
thanks, capri
-JS

2
★★★★★

i had used the 1.99 cleaners in the polaris area for years, and recently moved closer to downtown westerville. i was so elated to see that there was one near my new house. last december i had a crisis as i was going to minnisota and needed to have my coats dry cleaned immediately at the last minute before my flight later that evening. even though i dropped off my clothes at the last minute, capri cleaners was able to get all 3 coats finished on time before my flight! i was amazed and it was all under 10 bucks! they have definately earned all of my business for life!
by the way, i checked a cleaner that was in whitehall (closer to the airport) and they wanted 35 dollars each for last minute service. that would have cost me over 100 dollars.
thanks, capri
-JS

Pros: rediculously low prices, great service

Cons: i don't know what the other two reviews are even thinking

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THIS ESTABLISHMENT LEFT A BITTER TASTE IN MY MOUTH... TODAY @ 7AM I TOOK 2 CLERGY ROBES TO HAVE PRESSED... SEVERAL TIMES I STRESSED THE IMPORTANCE OF THE PLEATS BEING CREASED THEY TOLD ME THAT I COULD PICK MY ROBES UP AFTER 4PM GOT THERE LOOKED AT THE ROBES AND LOW AND BEHOLD THE CREASES IN THE PLEATS WERE NOT DONE.. AS A MATTER OF FACT THE ROBES DON'T LOOK LIKE THEY'VE BEEN PRESSED AT ALL... I ASKED THE GIRL WHO HANDED ME MY ROBES TO READ TO ME WHAT MY TICKET SAYS AND SHE REPEATED THAT I NEEDED THE PLEATS CREASED.. I TURNED THE ROBES TO THE BACK AND ASKED HER IF SHE THOUGHT IT HAD BEEN DONE.. SHE AGREED THAT IT HADN'T THE OTHER GENTLEMAN WHO WAS IN THE STORE WITH HER CALLED HIS BOSS AND BASICALLY CAME BACK AND SAID YOU ARE OUT OF LUCK.. I CALLED THE MGR BACK JUST B4 THEY CLOSED AND TOLD HIM WHAT HAPPENED HE WAS RUDE AND SAID WHAT DO YOU WANT ME TO DO ABOUT IT... I TOLD HIM THAT I NEEDED THE ROBE FOR SUNDAY AND HE BASICALLY SAID OH WELL... I TOLD HIM THAT I WANTED MY MONEY BACK AND HE SAID THAT HE WASN'T GONNA GIVE ME MY MONEY BACK... I WILL NEVER GO BACK TO THAT PLACE AGAIN... THE LOCATION IS CONVENIENT BECAUSE IT IS CLOSE TO MY JOB BUT ITS NOT WORTH THE HASSLE... THEIR PRICE IS GOOD BUT YOU GET WHAT YOU PAY FOR

0
★☆☆☆☆

THIS ESTABLISHMENT LEFT A BITTER TASTE IN MY MOUTH... TODAY @ 7AM I TOOK 2 CLERGY ROBES TO HAVE PRESSED... SEVERAL TIMES I STRESSED THE IMPORTANCE OF THE PLEATS BEING CREASED THEY TOLD ME THAT I COULD PICK MY ROBES UP AFTER 4PM GOT THERE LOOKED AT THE ROBES AND LOW AND BEHOLD THE CREASES IN THE PLEATS WERE NOT DONE.. AS A MATTER OF FACT THE ROBES DON'T LOOK LIKE THEY'VE BEEN PRESSED AT ALL... I ASKED THE GIRL WHO HANDED ME MY ROBES TO READ TO ME WHAT MY TICKET SAYS AND SHE REPEATED THAT I NEEDED THE PLEATS CREASED.. I TURNED THE ROBES TO THE BACK AND ASKED HER IF SHE THOUGHT IT HAD BEEN DONE.. SHE AGREED THAT IT HADN'T THE OTHER GENTLEMAN WHO WAS IN THE STORE WITH HER CALLED HIS BOSS AND BASICALLY CAME BACK AND SAID YOU ARE OUT OF LUCK.. I CALLED THE MGR BACK JUST B4 THEY CLOSED AND TOLD HIM WHAT HAPPENED HE WAS RUDE AND SAID WHAT DO YOU WANT ME TO DO ABOUT IT... I TOLD HIM THAT I NEEDED THE ROBE FOR SUNDAY AND HE BASICALLY SAID OH WELL... I TOLD HIM THAT I WANTED MY MONEY BACK AND HE SAID THAT HE WASN'T GONNA GIVE ME MY MONEY BACK... I WILL NEVER GO BACK TO THAT PLACE AGAIN... THE LOCATION IS CONVENIENT BECAUSE IT IS CLOSE TO MY JOB BUT ITS NOT WORTH THE HASSLE... THEIR PRICE IS GOOD BUT YOU GET WHAT YOU PAY FOR

Pros: NONE

Cons: EVERYTHING... THEY ARE TERRIBLE

.

AVOID THIS PLACE! The owner was very rude and told me that I must be mistaken about my shirt missing. I told him that I had a ladies shirt instead, and I am a man and described it in detail. He said that they do not make mistakes and the facts were in front of him. He stated that he didn't care if I told people not to go to his store. After spending time on the phone and going to the store again, he finally admitted that they had lost the shirt. Once they found it, I was offered no apology or even my money back. Worst customer service I have ever encountered. Do not make the same mistake.

0
★☆☆☆☆

AVOID THIS PLACE! The owner was very rude and told me that I must be mistaken about my shirt missing. I told him that I had a ladies shirt instead, and I am a man and described it in detail. He said that they do not make mistakes and the facts were in front of him. He stated that he didn't care if I told people not to go to his store. After spending time on the phone and going to the store again, he finally admitted that they had lost the shirt. Once they found it, I was offered no apology or even my money back. Worst customer service I have ever encountered. Do not make the same mistake.

Pros: None

Cons: Customer Service and quality of work.

 

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