Zenity Nails

★☆☆☆☆
  • 5556 N Hamilton Rd

    Columbus, OH 43230

    Map & Directions
  • 614-775-0989

About Zenity Nails

Details
Hours
Sat: 9:30am-7pm, Mon-Fri: 9:30am-8pm

Personal Services

Personal Services
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I am a long time client and ever since new management took over approx 6-8 months ago (Holly), the place has turned into a non personal, volume centric nail salon. Quantity is valued more than quality. Before my pedi started, my nail tech was getting real time training from another associate. During my pedi, I was cut at the heal with the metal sloughing tool. I told her she had cut me and she told me that I wasn't "holding my feet in the optimum position". Then she continued to pour acid lotion over the cut. I notified her and she cleaned it up but was not happy about it. She also cut me when she was trimming my nails and cutting off my cuticles. I kept telling her but she did nothing to soften her approach. This is absolutely the WORST pedicure I have ever received!!! When Holly is running low on staff, she calls her sisters to "fill in" whether or not they've had training before!!

1
★☆☆☆☆

I am a long time client and ever since new management took over approx 6-8 months ago (Holly), the place has turned into a non personal, volume centric nail salon. Quantity is valued more than quality. Before my pedi started, my nail tech was getting real time training from another associate. During my pedi, I was cut at the heal with the metal sloughing tool. I told her she had cut me and she told me that I wasn't "holding my feet in the optimum position". Then she continued to pour acid lotion over the cut. I notified her and she cleaned it up but was not happy about it. She also cut me when she was trimming my nails and cutting off my cuticles. I kept telling her but she did nothing to soften her approach. This is absolutely the WORST pedicure I have ever received!!! When Holly is running low on staff, she calls her sisters to "fill in" whether or not they've had training before!!

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