BMW of Catonsville

★★★★★
  • 6700 Baltimore National Pike

    Catonsville, MD 21228

    Map & Directions
  • 844-239-3058

About BMW of Catonsville

Categories
  • New Car Dealers
Details
  • BMW
Hours
Monday: 09:00 AM - 09:00 PM
Tuesday: 09:00 AM - 09:00 PM
Wednesday: 09:00 AM - 09:00 PM
Thursday: 09:00 AM - 09:00 PM
Friday: 09:00 AM - 09:00 PM
Saturday: 09:00 AM - 06:00 PM
Sunday: Closed

Automotive

Automotive
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I came in for service last week and Ricki really took time to help me out more than anyone since the 3 years I've had my bmw. He is great.

5
★★★★★

I came in for service last week and Ricki really took time to help me out more than anyone since the 3 years I've had my bmw. He is great.

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.

Jamie and the technician went the extra mile for me and I am so appreciative of the level and quality of the service. Thanks!!

5
★★★★★

Jamie and the technician went the extra mile for me and I am so appreciative of the level and quality of the service. Thanks!!

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.

Sam made me feel very comfortable with my purchase. He worked very hard to find the car that I wanted and worked to put it in my price range.

5
★★★★★

Sam made me feel very comfortable with my purchase. He worked very hard to find the car that I wanted and worked to put it in my price range.

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.

They went above and beyond - by a lot. We are so very happy with everything. Thank you, thank you!!

5
★★★★★

They went above and beyond - by a lot. We are so very happy with everything. Thank you, thank you!!

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.

I have already recommended Russel to all my friends. I am very happy with the service from the sales team.

4
★★★★☆

I have already recommended Russel to all my friends. I am very happy with the service from the sales team.

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Will Mitchell exceeded my expectations in solving any problems and closing out the warranty issues! Great job!

4
★★★★☆

Will Mitchell exceeded my expectations in solving any problems and closing out the warranty issues! Great job!

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.

Cindy Hahn is an exceptional service advisor! She is truly a pro and always takes good care of my BMW service needs.

4
★★★★☆

Cindy Hahn is an exceptional service advisor! She is truly a pro and always takes good care of my BMW service needs.

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.

Everyone was very friendly and helpful while I was there getting my car worked on as well as when I was there just to set up the appointment! :)

4
★★★★☆

Everyone was very friendly and helpful while I was there getting my car worked on as well as when I was there just to set up the appointment! :)

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.

Everyone was very friendly and helpful. I called that morning and they were able to fit me in at lunch to fix a burnt out headlight. They??ve always been really good to me every time I??ve been there for anything.

5
★★★★★

Everyone was very friendly and helpful. I called that morning and they were able to fit me in at lunch to fix a burnt out headlight. They??ve always been really good to me every time I??ve been there for anything.

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.

Excellent service experience! I will definitely return and recommend Russel BMW to others! The staff at this location do a great job, I am always very happy with their service. Thank you, Russel BMW!

5
★★★★★

Excellent service experience! I will definitely return and recommend Russel BMW to others! The staff at this location do a great job, I am always very happy with their service. Thank you, Russel BMW!

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.

Probably the best car buying experience I??ve ever had especially working with Adam he was professional and very knowledgeable. I just bought my M6 and he sat outside with me for over an hour just going over all the options with me. Very impressive.

5
★★★★★

Probably the best car buying experience I??ve ever had especially working with Adam he was professional and very knowledgeable. I just bought my M6 and he sat outside with me for over an hour just going over all the options with me. Very impressive.

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.

Love my new BMW! Thank you so much for helping me select a great car for a great deal! I feel extremely lucky to have a knowledgeable salesman to work on my purchase. You've answered all my questions clearly and explained in details about my payment plan. I find that to be so helpful. Thank you once again.

4
★★★★☆

Love my new BMW! Thank you so much for helping me select a great car for a great deal! I feel extremely lucky to have a knowledgeable salesman to work on my purchase. You've answered all my questions clearly and explained in details about my payment plan. I find that to be so helpful. Thank you once again.

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.

Went to Russel BMW in the Cantonsville location the other day and we fell in love with the BMW Sedan instantly! Perfect car for the perfect price! Couldn??t ask for a better deal than that!! We had a little trouble due to our credit history but our finance advisor was there to help us overcome that issue! Thanks

4
★★★★☆

Went to Russel BMW in the Cantonsville location the other day and we fell in love with the BMW Sedan instantly! Perfect car for the perfect price! Couldn??t ask for a better deal than that!! We had a little trouble due to our credit history but our finance advisor was there to help us overcome that issue! Thanks

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.

Tom, after getting in a car I liked, he guided me to the BMW loaner team and made sure everything was in order before departing. The young lady walked me through the process with careful instructions that she probably knows in her sleep, but I felt like I was her only concern at the time until she closed the door and I drove off. Mr. Diskin you are complemented for the super-service your department delivers.

5
★★★★★

Tom, after getting in a car I liked, he guided me to the BMW loaner team and made sure everything was in order before departing. The young lady walked me through the process with careful instructions that she probably knows in her sleep, but I felt like I was her only concern at the time until she closed the door and I drove off. Mr. Diskin you are complemented for the super-service your department delivers.

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While I initially contacted you to address a concern over Internet comments regarding Russel; I wish to express my pleasure after having experienced the Russel ??Dream Team Service?

2
★★★★☆

While I initially contacted you to address a concern over Internet comments regarding Russel; I wish to express my pleasure after having experienced the Russel ??Dream Team Service?

.

Zee is a great client advisor. He was very responsive to my questions and concerns and made the process very easy and smooth.

2
★★★★★

Zee is a great client advisor. He was very responsive to my questions and concerns and made the process very easy and smooth.

.

Tom and the team did a great job...he is the best SA I have dealt with out of 4 BMW dealerships.

2
★★★★★

Tom and the team did a great job...he is the best SA I have dealt with out of 4 BMW dealerships.

.

Zee is a great client advisor. He was very responsive to my questions and concerns and made the process very easy and smooth.

2
★★★★★

Zee is a great client advisor. He was very responsive to my questions and concerns and made the process very easy and smooth.

.

I am writing only to inform you that a local dealer has provided execptional support for me recently. Namely Russel BMW. They are in the process of helping me try out a new 2010 X5 and the service has been ONLY stellar. Jim Branson's team, specifically A Horrowitz, have bent over backwards to get me a car to test drive, and I had to tell someone.

2
★★★★★

I am writing only to inform you that a local dealer has provided execptional support for me recently. Namely Russel BMW. They are in the process of helping me try out a new 2010 X5 and the service has been ONLY stellar. Jim Branson's team, specifically A Horrowitz, have bent over backwards to get me a car to test drive, and I had to tell someone.

.

I would like to say your service is exceptional. Tom W. and Tyler?, and apprentice in the shop have been so kind and attentive. I have to use a walker and Tyler delivered my car. Again, your service is fantastic. Nancy K.

2
★★★★★

I would like to say your service is exceptional. Tom W. and Tyler?, and apprentice in the shop have been so kind and attentive. I have to use a walker and Tyler delivered my car. Again, your service is fantastic. Nancy K.

.

WOW...what a great car!! Also, a very nice experience
at your dealership.

2
★★★★★

WOW...what a great car!! Also, a very nice experience
at your dealership.

.

My car and the truck are obviously different kinds of vehicles, but the difference in function and serviceability is amazing. BMW spoils the customer.

2
★★★★★

My car and the truck are obviously different kinds of vehicles, but the difference in function and serviceability is amazing. BMW spoils the customer.

.

You guys did an EXCELLENT JOB!!!!!!!!!!!!!!!!!!

2
★★★★★

You guys did an EXCELLENT JOB!!!!!!!!!!!!!!!!!!

.

Tom and the team did a great job...he is the best SA I have dealt with out of 4 BMW dealerships.

2
★★★★★

Tom and the team did a great job...he is the best SA I have dealt with out of 4 BMW dealerships.

.

Just wanted to drop a note of appreciation for assistance I received today at your service department from your foreman Gill (hope I spell his name correctly). I was doing something I probably was not suppose to do and in the process I dropped 2 screws into central console of my 2010 5er. Gill was gracious enough to take a few minutes out of his busy schedule and help me fish out the screws. Thanks Gill!

2
★★★★★

Just wanted to drop a note of appreciation for assistance I received today at your service department from your foreman Gill (hope I spell his name correctly). I was doing something I probably was not suppose to do and in the process I dropped 2 screws into central console of my 2010 5er. Gill was gracious enough to take a few minutes out of his busy schedule and help me fish out the screws. Thanks Gill!

.

WOW...what a great car!! Also, a very nice experience
at your dealership.

2
★★★★★

WOW...what a great car!! Also, a very nice experience
at your dealership.

.

I went into Russel BMW unsure of which car is the right fit for me. I was approached by their friendly salesman, Andre. Andre showed me the selection of vehicles available and sat down to discuss the various features of each car. I end up buying a 2010 BMW 528, it car is great! I appreciated his professionalism and positive attitude and was glad that I didn't feel the pressure to purchase a vehicle, unlike my previous car purchasing experiences elsewhere. I left very satisfied with my purchase. I will definitely recommend my family and friends to purchasing a vehicle from Andre and trust that they will be taken care of. This was the best experience yet.??

2
★★★★★

I went into Russel BMW unsure of which car is the right fit for me. I was approached by their friendly salesman, Andre. Andre showed me the selection of vehicles available and sat down to discuss the various features of each car. I end up buying a 2010 BMW 528, it car is great! I appreciated his professionalism and positive attitude and was glad that I didn't feel the pressure to purchase a vehicle, unlike my previous car purchasing experiences elsewhere. I left very satisfied with my purchase. I will definitely recommend my family and friends to purchasing a vehicle from Andre and trust that they will be taken care of. This was the best experience yet.??

 

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