Des Moines Imports

★☆☆☆☆
  • 1650 Se 37th St

    Grimes, IA 50111

    Map & Directions
  • 515-276-7373

About Des Moines Imports

Hours
Mon. - Fri. 7:30am - 5:30pm;Sat. 8am - 2pm;Sun. CLOSED

Automotive

Automotive
More choices in Grimes:
Resultset_next

Sutter City Auto Body

2239 California St Sutter, CA

Resultset_next

Arbuckle Service Ctr

401 Olive St Arbuckle, CA

1.3333 3
Hi! Sign in to let us know how Des Moines Imports was?
Write a Review
.

Went in and test drove an '12 Optima. I was clear that I did not want to play any games and wanted them to work with me to find the best deal for both of us. After indicating that I had no problem going to another dealership in or out of state if their deals were better, the sales rep no longer had any interest in dealing with me. I therefore will not waste my time dealing with them. I've gone out of state before to purchase a car because I believe the dealer has an obligation to earn my business. It's a lot of money to spend if the dealer isn't going to go the extra mile to earn your business. I'll take my chances elsewhere.

1
★☆☆☆☆

Went in and test drove an '12 Optima. I was clear that I did not want to play any games and wanted them to work with me to find the best deal for both of us. After indicating that I had no problem going to another dealership in or out of state if their deals were better, the sales rep no longer had any interest in dealing with me. I therefore will not waste my time dealing with them. I've gone out of state before to purchase a car because I believe the dealer has an obligation to earn my business. It's a lot of money to spend if the dealer isn't going to go the extra mile to earn your business. I'll take my chances elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DO NOT BUY OR SERVICE YOUR VEHICLE FROM DES MOINES IMPORTS!I bought a used Kia Sedona, and extended warranty from this dealership. After 3 months I took it in because something was wrong with it (to much info to go into detail.) Even though I set up an appt in advance the week before they made me wait an hour before telling me that they could not get to my vehicle. I set up another appt for 8:00AM and they didnt start on it till 3:30PM. They finally called me and told me that some internal parts were deteriorated and/or broken. The $198 part/labor was covered under the warranty but the other problem ($700 to fix) was not covered even though the technician said he thought it should of been. He even told me there have been situations where the technicians inspect the used vehicle and if something needs to be fixed the Used Car manager (Rob) can decline the repair request before it goes on the lot. They failed to tell me of any faulty parts before I purchased. I called and left a message for Rob but he has yet to call me back. I am warning you to use a different dealer. If you don't you will be wishing you did!

1
★☆☆☆☆

DO NOT BUY OR SERVICE YOUR VEHICLE FROM DES MOINES IMPORTS!I bought a used Kia Sedona, and extended warranty from this dealership. After 3 months I took it in because something was wrong with it (to much info to go into detail.) Even though I set up an appt in advance the week before they made me wait an hour before telling me that they could not get to my vehicle. I set up another appt for 8:00AM and they didnt start on it till 3:30PM. They finally called me and told me that some internal parts were deteriorated and/or broken. The $198 part/labor was covered under the warranty but the other problem ($700 to fix) was not covered even though the technician said he thought it should of been. He even told me there have been situations where the technicians inspect the used vehicle and if something needs to be fixed the Used Car manager (Rob) can decline the repair request before it goes on the lot. They failed to tell me of any faulty parts before I purchased. I called and left a message for Rob but he has yet to call me back. I am warning you to use a different dealer. If you don't you will be wishing you did!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My husband & I purchased our Kia Sedona from this dealership. Most of the time, we were happy with the van, but it went through transmissions like water. They were covered under warranty, but the service area didn't want to work with us on getting a loaner van when it was in the shop. After transmission #4, we finally traded it in. We also had the oil changed there one time, and they left the cap off the oil, and we had to have it towed & fixed.

2
★★☆☆☆

My husband & I purchased our Kia Sedona from this dealership. Most of the time, we were happy with the van, but it went through transmissions like water. They were covered under warranty, but the service area didn't want to work with us on getting a loaner van when it was in the shop. After transmission #4, we finally traded it in. We also had the oil changed there one time, and they left the cap off the oil, and we had to have it towed & fixed.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Des Moines Imports, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review