Dairy Queen

★☆☆☆☆
  • 601 W Main St

    Greenwood, IN 46142

    Map & Directions
  • 317-888-0282

Food

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This DQ location I would NOT recommend!!! The employees the night we were there are unfriendly and can roll their eyes with no problem. The manager is even unfriendly has no problem with me sharing the horrible service - he could care less what I say or do...So, our family pulled up and tried to order 5 blizzards. The first 2 flavors we tried were on the board but they didn't serve them any longer. Finally we got all of our blizzards order, pulled around to pay and enjoy our treat. Not so, the first one we receive is told to us is the M&M blizzard-we repeated to confirm which one it was and then handed it back to the 5 yr old. The other 3 blizzards come out and were disbursed. The last one comes out and it is an M&M blizzard. We only ordered one - we were waiting on a cookie dough blizzard. We let the young girl know it was wrong that we already had the M&M one. She told us we were wrong and we had been given the cookie dough blizzard first. We tried to explain we were told M&M and even confirmed it. We handed back the wrong blizzard which the 5 yr old had eaten some of and asked for an actual cookie dough blizzard to be made fresh in its place. She rolled her eyes and could not believe I didn't want to eat after a 5 yr old who had a runny nose - would you? Then they had the nerve to tell us we would have to pay for a new one even though we were told wrong. We declined that option. They brought the "new" blizzard back and my DH & I looked at it and knew right off it was NOT a fresh one. They had placed it back in and re-whipped it and returned it to the same cup...how do we know this you ask? Because my DH marked the cup before returning it to them and I've never seen a blizzard look the way this one did - ever!I went inside to talk to the manager and he was no way helpful. He is basically a pigheaded male who thinks he will continue to thrive by breaking health codes. He told me the old blizzard was in the freezer but would not show it to me and said I should be luck they even allowed me to have another one. And it is my responsibility to know a M&M blizzard from a cookie dough blizzard in the dark.We left and went directly to the Franklin DQ. As soon as my DH walked in the manager here met him at the counter and asked how could he help. My DH explained what we had just gone through and the young lady working here even said the blizzard we had was not right. The manager at the Franklin DQ not only apologized for the Greenwood location but made me a special blizzard and didn't even consider charging us...we even offered since it wasn't his DQ that made the huge mistake. He said no thank you - he just wanted to make sure we were happy. We were!We will GO TO THE FRANKLIN DQ no question and we tell everyone NOT the Greenwood DQ - it is BAD!!! Health violations I would say...wonder who got a blizzard after us? They had to have gotten some of the snotty nose yuck! BTW-I never took a taste of the "new" one.

1
★☆☆☆☆

This DQ location I would NOT recommend!!! The employees the night we were there are unfriendly and can roll their eyes with no problem. The manager is even unfriendly has no problem with me sharing the horrible service - he could care less what I say or do...So, our family pulled up and tried to order 5 blizzards. The first 2 flavors we tried were on the board but they didn't serve them any longer. Finally we got all of our blizzards order, pulled around to pay and enjoy our treat. Not so, the first one we receive is told to us is the M&M blizzard-we repeated to confirm which one it was and then handed it back to the 5 yr old. The other 3 blizzards come out and were disbursed. The last one comes out and it is an M&M blizzard. We only ordered one - we were waiting on a cookie dough blizzard. We let the young girl know it was wrong that we already had the M&M one. She told us we were wrong and we had been given the cookie dough blizzard first. We tried to explain we were told M&M and even confirmed it. We handed back the wrong blizzard which the 5 yr old had eaten some of and asked for an actual cookie dough blizzard to be made fresh in its place. She rolled her eyes and could not believe I didn't want to eat after a 5 yr old who had a runny nose - would you? Then they had the nerve to tell us we would have to pay for a new one even though we were told wrong. We declined that option. They brought the "new" blizzard back and my DH & I looked at it and knew right off it was NOT a fresh one. They had placed it back in and re-whipped it and returned it to the same cup...how do we know this you ask? Because my DH marked the cup before returning it to them and I've never seen a blizzard look the way this one did - ever!I went inside to talk to the manager and he was no way helpful. He is basically a pigheaded male who thinks he will continue to thrive by breaking health codes. He told me the old blizzard was in the freezer but would not show it to me and said I should be luck they even allowed me to have another one. And it is my responsibility to know a M&M blizzard from a cookie dough blizzard in the dark.We left and went directly to the Franklin DQ. As soon as my DH walked in the manager here met him at the counter and asked how could he help. My DH explained what we had just gone through and the young lady working here even said the blizzard we had was not right. The manager at the Franklin DQ not only apologized for the Greenwood location but made me a special blizzard and didn't even consider charging us...we even offered since it wasn't his DQ that made the huge mistake. He said no thank you - he just wanted to make sure we were happy. We were!We will GO TO THE FRANKLIN DQ no question and we tell everyone NOT the Greenwood DQ - it is BAD!!! Health violations I would say...wonder who got a blizzard after us? They had to have gotten some of the snotty nose yuck! BTW-I never took a taste of the "new" one.

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In Short
Vanilla and chocolate soft-serve ice cream is the foundation for this chain's popular sundaes, banana splits, peanut butter parfaits, milkshakes and chocolate-dipped Dilly Bars and cones. Blizzards made with such…

 

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