Quad-City Times

★☆☆☆☆


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41.522486 -90.567039
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563-383-2200

500 E 3rd St

Davenport, IA

52801

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About Quad-City Times

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Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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The Times will cancal your delivery if they/their delivery person are the ones making the errors. I had signed up for their $9.99 for 1 yr. delivery & simply asked for it to be delivered to the side porch/doorway. Nothing blocked the view of it. Their temproary delivery person right at the start did a continual horrible job. 3-4 wks. later I finally got the WRONG paper. The next week - after having to get a note from mgmt. she FINALLY was able to deliver it right. The mgmt staff when hearing how bad of a job she was doing was only very defensive of this person, continually stating that she did a great job with her route; almost sounded like this mgr. was defending her daughter or a friend of her. Instead of apolog. for very bad service. Their staff also hung up on me; a mgmt. person only commented 'gee, I haven't heard of that' & they could have listened to the tape of the call (which I suggested), so they could hear their staff's rude behavior - yet I again heard no apology; & instead the Times cancelled my paper. This is the route where they hired a mother/2 daughters where a few yrs. back, these people started out delivering the papers by just shoving their papers out of their car so theses papers would be hidden behind the snow. I actually saw it happening - this is the kind of people they hire. The mgmt. actually came out here one Sunday to get the delivery (so-called) problem (the TImes) was having because their delivery continually were delivering wrong & couldn't tell where the obvious side door in the driveway was - something so simple.
How many others out there are having crappy service like this & getting service cancelled, or having the Times be rude to them?

(Oh, by the way - if you want to try another pretty good tv/movie guide try what's called Channel Guide - I think it's even better than the Illinois paper here).

1
★☆☆☆☆

The Times will cancal your delivery if they/their delivery person are the ones making the errors. I had signed up for their $9.99 for 1 yr. delivery & simply asked for it to be delivered to the side porch/doorway. Nothing blocked the view of it. Their temproary delivery person right at the start did a continual horrible job. 3-4 wks. later I finally got the WRONG paper. The next week - after having to get a note from mgmt. she FINALLY was able to deliver it right. The mgmt staff when hearing how bad of a job she was doing was only very defensive of this person, continually stating that she did a great job with her route; almost sounded like this mgr. was defending her daughter or a friend of her. Instead of apolog. for very bad service. Their staff also hung up on me; a mgmt. person only commented 'gee, I haven't heard of that' & they could have listened to the tape of the call (which I suggested), so they could hear their staff's rude behavior - yet I again heard no apology; & instead the Times cancelled my paper. This is the route where they hired a mother/2 daughters where a few yrs. back, these people started out delivering the papers by just shoving their papers out of their car so theses papers would be hidden behind the snow. I actually saw it happening - this is the kind of people they hire. The mgmt. actually came out here one Sunday to get the delivery (so-called) problem (the TImes) was having because their delivery continually were delivering wrong & couldn't tell where the obvious side door in the driveway was - something so simple.
How many others out there are having crappy service like this & getting service cancelled, or having the Times be rude to them?

(Oh, by the way - if you want to try another pretty good tv/movie guide try what's called Channel Guide - I think it's even better than the Illinois paper here).

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