Havertys Furniture

★☆☆☆☆
  • 8410 Castleton Corner Dr

    Indianapolis, IN 46250

    Map & Directions
  • 317-558-2992

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I bought a couch and and a dining room set in Feb 2008. I had no problems with the couch or delivery of the couch. Unfortunately, I had numerous problems with the delivery of the dining set. I have received the wrong chairs and then was charge for both the incorrect chairs and also the chairs I had ordered. When contacting customer service they are rude and not helpful whatsoever. I even contacted the sales person and thought everything was worked out. But still continue to have problems. I finally had the correct chairs delieved and the wrong chairs picked up and STILL have been charge for the additional incorrect chairs. What a nightmare! I finally was so discouraged I called the store and spoke to some in charge of the billing. She stated I would have to call the credit card company that HARVERTY USES to work everything out regarding the additional incorrect charges. My furniture is fine but everything else a disaster. GO SOMEWHERE ELSE!!!!!!!!

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★☆☆☆☆

I bought a couch and and a dining room set in Feb 2008. I had no problems with the couch or delivery of the couch. Unfortunately, I had numerous problems with the delivery of the dining set. I have received the wrong chairs and then was charge for both the incorrect chairs and also the chairs I had ordered. When contacting customer service they are rude and not helpful whatsoever. I even contacted the sales person and thought everything was worked out. But still continue to have problems. I finally had the correct chairs delieved and the wrong chairs picked up and STILL have been charge for the additional incorrect chairs. What a nightmare! I finally was so discouraged I called the store and spoke to some in charge of the billing. She stated I would have to call the credit card company that HARVERTY USES to work everything out regarding the additional incorrect charges. My furniture is fine but everything else a disaster. GO SOMEWHERE ELSE!!!!!!!!

Pros: I do like my furniture

Cons: Customer services, sales people, delivery

 

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