Carpet Emporium

★★★★☆
  • 15333 Culver Dr Ste 200

    Irvine, CA 92604

    Map & Directions
  • 949-552-8850

About Carpet Emporium

Categories
  • Lumber
Details
  • Carpeting

Home & Garden

Home & Garden
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My wife and I had a solid experience with Carpet Emporium. All was odered and installed as promised. We were refered from a friend and were glad they shared that imfo with us, as we were getting burned out from shopping. Materials A+, Service A+ (Thank you Rennie) Price B+, Install A+, Clean Up A+. Our home is once again looking great.

5
★★★★★

My wife and I had a solid experience with Carpet Emporium. All was odered and installed as promised. We were refered from a friend and were glad they shared that imfo with us, as we were getting burned out from shopping. Materials A+, Service A+ (Thank you Rennie) Price B+, Install A+, Clean Up A+. Our home is once again looking great.

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My husband and I shopped 6 stores prior to finding this Co. Our carpet & wood looks stunning. Craftsmanship A+ Quality & Selection A+ Price A+ Rennie Semrau is a true master of his craft. Colors & texture selections were arranged by Rennie with a complete understanding of our life style and floor plan. Not only did we save money over the competition, the attention to detail was extraordinary. I sent my brother and his wife to see Rennie and they had the same outcome on there travertine job. It's not a fluke when you can refer family and friends knowing they will get the best treatment, selection, quality and price. Clean up was spotless. Andrea L.

5
★★★★★

My husband and I shopped 6 stores prior to finding this Co. Our carpet & wood looks stunning. Craftsmanship A+ Quality & Selection A+ Price A+ Rennie Semrau is a true master of his craft. Colors & texture selections were arranged by Rennie with a complete understanding of our life style and floor plan. Not only did we save money over the competition, the attention to detail was extraordinary. I sent my brother and his wife to see Rennie and they had the same outcome on there travertine job. It's not a fluke when you can refer family and friends knowing they will get the best treatment, selection, quality and price. Clean up was spotless. Andrea L.

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1 out of 1 people found this review helpful.

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Carpet and Flooring Emporium gave us a great price on some laminate floors for our new home. They had a tremendous selection and a great sales staff who came to our house to help us choose the correct style and color of flooring. There instillation crew and materials were on time, they did diligent and meticulous work them cleaned up after themselves. We are very pleased with their product, staff, and prices.

5
★★★★★

Carpet and Flooring Emporium gave us a great price on some laminate floors for our new home. They had a tremendous selection and a great sales staff who came to our house to help us choose the correct style and color of flooring. There instillation crew and materials were on time, they did diligent and meticulous work them cleaned up after themselves. We are very pleased with their product, staff, and prices.

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1 out of 1 people found this review helpful.

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I went to them for a new tile floor installation for my bathroom. Completely helpful and professional every step of the way. Great prices; timely service.

5
★★★★★

I went to them for a new tile floor installation for my bathroom. Completely helpful and professional every step of the way. Great prices; timely service.

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1 out of 1 people found this review helpful.

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I do not write reviews ever. But, I was so amazed with the customer service and selection, if you are getting flooring of any kind, i recommend it. You need people who can guide you and give help when making decisions we do not make all the time. This place has it! Most importantly, they help.

4
★★★★☆

I do not write reviews ever. But, I was so amazed with the customer service and selection, if you are getting flooring of any kind, i recommend it. You need people who can guide you and give help when making decisions we do not make all the time. This place has it! Most importantly, they help.

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2 out of 2 people found this review helpful.

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Just thought I'd write to say this company provides a very good sales experience and product choice. My wife and i went to the showroom and picked out some hi-traffic carpeting for our new rumpus room/band room. We got a very competitive price, maybe not quite as low as HD, but since we hate the experience of shopping at HD, we were very pleased with what we paid and especially the service. I would definitley buy from CFE again and would recommend them to any of my friends.

4
★★★★☆

Just thought I'd write to say this company provides a very good sales experience and product choice. My wife and i went to the showroom and picked out some hi-traffic carpeting for our new rumpus room/band room. We got a very competitive price, maybe not quite as low as HD, but since we hate the experience of shopping at HD, we were very pleased with what we paid and especially the service. I would definitley buy from CFE again and would recommend them to any of my friends.

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2 out of 2 people found this review helpful.

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Great selection. Wonderful customer service. High quality workmanship in a timely manner. My wife and I couldn't be happier with the new look. Job well done!!! Cheers!!!

5
★★★★★

Great selection. Wonderful customer service. High quality workmanship in a timely manner. My wife and I couldn't be happier with the new look. Job well done!!! Cheers!!!

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1 out of 1 people found this review helpful.

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We found their service and prices to be outstanding. They were recommended by a friend and my husband is a very picky contractor. He watched the whole job up close and was thrilled with the workmanship and quality. We are very pleased and will soon be contacting the store to do our own bathroom. We had a small problem a few weeks after installation and someone was out right away. It was quickly fixed with no problems and no expense to us. My husband and I recommend Carpet and Flooring Emporium to all our friends and family. If you can make my super-critical husband happy, you've got a great thing going. Thanks to all of you who helped us.

5
★★★★★

We found their service and prices to be outstanding. They were recommended by a friend and my husband is a very picky contractor. He watched the whole job up close and was thrilled with the workmanship and quality. We are very pleased and will soon be contacting the store to do our own bathroom. We had a small problem a few weeks after installation and someone was out right away. It was quickly fixed with no problems and no expense to us. My husband and I recommend Carpet and Flooring Emporium to all our friends and family. If you can make my super-critical husband happy, you've got a great thing going. Thanks to all of you who helped us.

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4 out of 4 people found this review helpful.

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We came to Tom with a flooded house and frayed nerves. He and his staff have made our house better than new. Tom helped us pick out great tile and laminate flooring for a great price. It was installed on time, and on budget with the installers doing an amazing job. Carlos, our lead installer, was able to improvise in some tight spots with a thoroughly clean installation. They were clean, courteous and professional. We could not have asked for more.

5
★★★★★

We came to Tom with a flooded house and frayed nerves. He and his staff have made our house better than new. Tom helped us pick out great tile and laminate flooring for a great price. It was installed on time, and on budget with the installers doing an amazing job. Carlos, our lead installer, was able to improvise in some tight spots with a thoroughly clean installation. They were clean, courteous and professional. We could not have asked for more.

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5 out of 5 people found this review helpful.

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I bought a granite counter top and tile backsplash from the store in Irvine and Tom spent many hours customizing the backsplash design until he got it just the way I wanted it. The huge selection of materials and Tom's attention to detail made for an amazing finished product. Kara N.

5
★★★★★

I bought a granite counter top and tile backsplash from the store in Irvine and Tom spent many hours customizing the backsplash design until he got it just the way I wanted it. The huge selection of materials and Tom's attention to detail made for an amazing finished product. Kara N.

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5 out of 5 people found this review helpful.

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Leyla had me signed the contract via fax and when I went to their store to sign the original contract, she reviseda and increase the original amount. DO NOT believe what they verbally promised you
oh they will deny what they said...revised and changed the quality of what they quoted, The store manager, Marco was rude and unprofessional, Installers workmanship was very POOR and NO quality at all. Left the work unfinished and it's been 2 months and still not completed with the job. DO NOT TRUST THIS COMPANY !!!

1
★☆☆☆☆

Leyla had me signed the contract via fax and when I went to their store to sign the original contract, she reviseda and increase the original amount. DO NOT believe what they verbally promised you
oh they will deny what they said...revised and changed the quality of what they quoted, The store manager, Marco was rude and unprofessional, Installers workmanship was very POOR and NO quality at all. Left the work unfinished and it's been 2 months and still not completed with the job. DO NOT TRUST THIS COMPANY !!!

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0 out of 8 people found this review helpful.

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I would have given this place 4-5 stars after the first work they did for me (3 rooms). Everything went smooth and they did a good job. However, the second time my experience turned into a nightmare. They had to order tiles for me..well, I don't know if they ever did. They made us wait 7 weeks. During the seven week period, they did not deliver twice on the date they said they would. When they finally delivered, it was the wrong color. When we asked for the correct tiles, they wanted to take the incorrect tile packs and then (the next day) give me the correct tiles. When I said that they can take these wrong color tiles back only when they deliver the correct tiles, they refused to work with me. To me it means that they were going to pick up the tiles and god knows when deliver the correct ones ( I honestly do not think that they even had the correct tiles). They refused to work this out when I had the second half of my house-the flooring -scheduled to be done by them in a couple of months. I certainly know that I will not be working with them. Be cautious if you choose to have any work done with these people.

1
★☆☆☆☆

I would have given this place 4-5 stars after the first work they did for me (3 rooms). Everything went smooth and they did a good job. However, the second time my experience turned into a nightmare. They had to order tiles for me..well, I don't know if they ever did. They made us wait 7 weeks. During the seven week period, they did not deliver twice on the date they said they would. When they finally delivered, it was the wrong color. When we asked for the correct tiles, they wanted to take the incorrect tile packs and then (the next day) give me the correct tiles. When I said that they can take these wrong color tiles back only when they deliver the correct tiles, they refused to work with me. To me it means that they were going to pick up the tiles and god knows when deliver the correct ones ( I honestly do not think that they even had the correct tiles). They refused to work this out when I had the second half of my house-the flooring -scheduled to be done by them in a couple of months. I certainly know that I will not be working with them. Be cautious if you choose to have any work done with these people.

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0 out of 5 people found this review helpful.

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When I was remodeling my kitchen and bathroom -- I decided to take the advice of my friend. Man, I am thankful that I did because Carpet and Flooring Emporium is TRUE to its name! Huge Selection and Great Prices! I was able to get both kitchen and bathroom flooring UNDER MY BUDGET!!!

HIGHLY RECOMMENDED!

PROS: Selection, Service and PRICES
CONS: none

4
★★★★☆

When I was remodeling my kitchen and bathroom -- I decided to take the advice of my friend. Man, I am thankful that I did because Carpet and Flooring Emporium is TRUE to its name! Huge Selection and Great Prices! I was able to get both kitchen and bathroom flooring UNDER MY BUDGET!!!

HIGHLY RECOMMENDED!

PROS: Selection, Service and PRICES
CONS: none

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5 out of 5 people found this review helpful.

 

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