Quality Mechanical Professionals, Inc.

★★★★☆
  • 1536 Fayette St

    El Cajon, CA 92020

    Map & Directions
  • 619-449-2735

Home Construction & Remodeling

Home Construction & Remodeling
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Definitely a case of wishing I could give zero stars!

We bought a house in the Palm Springs area and after moving in discovered that a window A/C unit and the evaporative cooler were non-functional. Called the home warranty company and they dispatched Quality Mechanical Professionals. And that's when the saga began. So far we've had outright lies, misdirection, incompetence, slow response, no response and a litany of other actions that give total lie to the name "Quality" and "Professional".

Never, ever, ever use this company for anything more advanced than turning on a ceiling fan.

Bottom line? We've been in the house for almost 6 weeks after placing the service call and we neither have the new A/C unit or the repaired evap cooler. And to make it more lovely the temperature here in the desert has been between 105 and 110 since moving in.

I hate these people.

1
★☆☆☆☆

Definitely a case of wishing I could give zero stars!

We bought a house in the Palm Springs area and after moving in discovered that a window A/C unit and the evaporative cooler were non-functional. Called the home warranty company and they dispatched Quality Mechanical Professionals. And that's when the saga began. So far we've had outright lies, misdirection, incompetence, slow response, no response and a litany of other actions that give total lie to the name "Quality" and "Professional".

Never, ever, ever use this company for anything more advanced than turning on a ceiling fan.

Bottom line? We've been in the house for almost 6 weeks after placing the service call and we neither have the new A/C unit or the repaired evap cooler. And to make it more lovely the temperature here in the desert has been between 105 and 110 since moving in.

I hate these people.

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Definitely a case of wishing I could give zero stars!

We bought a house in the Palm Springs area and after moving in discovered that a window A/C unit and the evaporative cooler were non-functional. Called the home warranty company and

3
★★★★★

Definitely a case of wishing I could give zero stars!

We bought a house in the Palm Springs area and after moving in discovered that a window A/C unit and the evaporative cooler were non-functional. Called the home warranty company and

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I had a hard time finding people to take care of my refrigerator. No one wanted to deal with it until i ran into these guys. They were upfront with me and said that they will come out and check it out but not very optimistic about it and they will charge me for that. I took a chance and agreed. That saved me $1500 from buying a new fridge. They are not afraid of any work and will do their best to possible and impossible to complete the job. Glad my friend recommended you guys to me. Thank you.

5
★★★★★

I had a hard time finding people to take care of my refrigerator. No one wanted to deal with it until i ran into these guys. They were upfront with me and said that they will come out and check it out but not very optimistic about it and they will charge me for that. I took a chance and agreed. That saved me $1500 from buying a new fridge. They are not afraid of any work and will do their best to possible and impossible to complete the job. Glad my friend recommended you guys to me. Thank you.

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I usually don??t write these reviews because it takes too long but after this company rescued me for the second time I HAD to write something. Quality Mechanical is by FAR the best AC Heating and appliance repair company I have been in contact with. Last year, on Christmas Eve, our fridge broke. It was the WORST possible time because I had all of our Christmas dinner items in the fridge and was nervous that everything would spoil and the family would have to find a place to go out to eat. I had family coming into town and quickly went to work in finding a company that would come out. My home warranty went through FIVE companies who all said they could not come out as it was Christmas Eve. Quality Mechanical was the 6th company they called and they were exceptional. They came within the hour and figured out the issue. They expedited the part order and got everything working before close of business that day. We were so thankful and had the best service. The guy that came out was friendly, efficient and CARED about the urgency and importance of the repair. This past weekend they rescued me AGAIN. I had my grandmother (who is 93) staying with us and the AC went out. The day was particularly hot (due to our AMAZING weather in San Diego). The terrible part was that my grandma is very old and sick and can't stand to be hot. I called my insurance company and requested they match me up with Quality Mechanical. A different guy from the company came out and was incredibly helpful again. He diligently worked on the system and got it up an running within the hour. Amazing company, amazing service. Please don't hesitate to call these guys...you will not be disappointed.

2
★★★★★

I usually don??t write these reviews because it takes too long but after this company rescued me for the second time I HAD to write something. Quality Mechanical is by FAR the best AC Heating and appliance repair company I have been in contact with. Last year, on Christmas Eve, our fridge broke. It was the WORST possible time because I had all of our Christmas dinner items in the fridge and was nervous that everything would spoil and the family would have to find a place to go out to eat. I had family coming into town and quickly went to work in finding a company that would come out. My home warranty went through FIVE companies who all said they could not come out as it was Christmas Eve. Quality Mechanical was the 6th company they called and they were exceptional. They came within the hour and figured out the issue. They expedited the part order and got everything working before close of business that day. We were so thankful and had the best service. The guy that came out was friendly, efficient and CARED about the urgency and importance of the repair. This past weekend they rescued me AGAIN. I had my grandmother (who is 93) staying with us and the AC went out. The day was particularly hot (due to our AMAZING weather in San Diego). The terrible part was that my grandma is very old and sick and can't stand to be hot. I called my insurance company and requested they match me up with Quality Mechanical. A different guy from the company came out and was incredibly helpful again. He diligently worked on the system and got it up an running within the hour. Amazing company, amazing service. Please don't hesitate to call these guys...you will not be disappointed.

.

I usually don??t write these reviews because it takes too long but after this company rescued me for the second time I HAD to write something. Quality Mechanical is by FAR the best AC Heating and appliance repair company I have been in contact with. Last year, on Christmas Eve, our fridge broke. It was the WORST possible time because I had all of our Christmas dinner items in the fridge and was nervous that everything would spoil and the family would have to find a place to go out to eat. I had family coming into town and quickly went to work in finding a company that would come out. My home warranty went through FIVE companies who all said they could not come out as it was Christmas Eve. Quality Mechanical was the 6th company they called and they were exceptional. They came within the hour and figured out the issue. They expedited the part order and got everything working before close of business that day. We were so thankful and had the best service. The guy that came out was friendly, efficient and CARED about the urgency and importance of the repair. This past weekend they rescued me AGAIN. I had my grandmother (who is 93) staying with us and the AC went out. The day was particularly hot (due to our AMAZING weather in San Diego). The terrible part was that my grandma is very old and sick and can't stand to be hot. I called my insurance company and requested they match me up with Quality Mechanical. A different guy from the company came out and was incredibly helpful again. He diligently worked on the system and got it up an running within the hour. Amazing company, amazing service. Please don't hesitate to call these guys...you will not be disappointed.

5
★★★★★

I usually don??t write these reviews because it takes too long but after this company rescued me for the second time I HAD to write something. Quality Mechanical is by FAR the best AC Heating and appliance repair company I have been in contact with. Last year, on Christmas Eve, our fridge broke. It was the WORST possible time because I had all of our Christmas dinner items in the fridge and was nervous that everything would spoil and the family would have to find a place to go out to eat. I had family coming into town and quickly went to work in finding a company that would come out. My home warranty went through FIVE companies who all said they could not come out as it was Christmas Eve. Quality Mechanical was the 6th company they called and they were exceptional. They came within the hour and figured out the issue. They expedited the part order and got everything working before close of business that day. We were so thankful and had the best service. The guy that came out was friendly, efficient and CARED about the urgency and importance of the repair. This past weekend they rescued me AGAIN. I had my grandmother (who is 93) staying with us and the AC went out. The day was particularly hot (due to our AMAZING weather in San Diego). The terrible part was that my grandma is very old and sick and can't stand to be hot. I called my insurance company and requested they match me up with Quality Mechanical. A different guy from the company came out and was incredibly helpful again. He diligently worked on the system and got it up an running within the hour. Amazing company, amazing service. Please don't hesitate to call these guys...you will not be disappointed.

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What can I say! They came, they saw, they fixed! I wish every repair around the house was that painless. I recommend QM to anyone who wants quick but thorough service.

2
★★★★★

What can I say! They came, they saw, they fixed! I wish every repair around the house was that painless. I recommend QM to anyone who wants quick but thorough service.

.

A friend recommended Vadim and Michael from Quality Mechanical when my refrigerator stopped working. They appeared at my door within four hours of my call, and within ten minutes confirmed that the compressor had failed. They gave me an estimate for replacing the compressor, but suggested that I consider buying a new refrigerator because my refrigerator was over ten years old. They suggested brand names for a new refrigerator, but did not mention or promote any retailer. Although I was ready to pay a service charge, they refused payment. I felt that I got prompt service and honest advice that was not part of a stealth sales effort. I would call them again without hesitation if I had an appliance problem.

5
★★★★★

A friend recommended Vadim and Michael from Quality Mechanical when my refrigerator stopped working. They appeared at my door within four hours of my call, and within ten minutes confirmed that the compressor had failed. They gave me an estimate for replacing the compressor, but suggested that I consider buying a new refrigerator because my refrigerator was over ten years old. They suggested brand names for a new refrigerator, but did not mention or promote any retailer. Although I was ready to pay a service charge, they refused payment. I felt that I got prompt service and honest advice that was not part of a stealth sales effort. I would call them again without hesitation if I had an appliance problem.

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Do not trust these crooks. They were dispatched through our home warranty. They tried to deceive and take advantage of us by telling us that an applicance had to be completey replaced. After our home warranty insurance approved it, they tried to add on over a thousand dollars of bogus charges. I repeat, do not trust these guys. This is the most dishonest and unethical company we've ever dealt with! Needless to say, we ran and ran fast from this contractor. I suggest you do the same if you don't want to get ripped off.

0
★☆☆☆☆

Do not trust these crooks. They were dispatched through our home warranty. They tried to deceive and take advantage of us by telling us that an applicance had to be completey replaced. After our home warranty insurance approved it, they tried to add on over a thousand dollars of bogus charges. I repeat, do not trust these guys. This is the most dishonest and unethical company we've ever dealt with! Needless to say, we ran and ran fast from this contractor. I suggest you do the same if you don't want to get ripped off.

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My heating unit went down on January 8 (my husbands birthday). I have tried numeros companies to come and help me , but got no help. I notice my neibore was having repairs done by Quality. i just ask a tech if he can help and to my surprise he sad i would be happy to. 45min later and 156 dollars my heater was working again. And to my surprise next morning i got a call from tech and the office to make sure my system is working. I have talk with my neibor and he was very happy to. Service was great tech was wonderfull, office amaizing. I also got 15% off to my next repair services. And yes i forgot , i recieved from tech 450 dollars turne up and duct seal paid by SDGE . I have no idea such things exist for FREEEEEEE. I am very impressed. Did not have service like thid ever. thank you Ben (office manager) and Misha (technitian)

5
★★★★★

My heating unit went down on January 8 (my husbands birthday). I have tried numeros companies to come and help me , but got no help. I notice my neibore was having repairs done by Quality. i just ask a tech if he can help and to my surprise he sad i would be happy to. 45min later and 156 dollars my heater was working again. And to my surprise next morning i got a call from tech and the office to make sure my system is working. I have talk with my neibor and he was very happy to. Service was great tech was wonderfull, office amaizing. I also got 15% off to my next repair services. And yes i forgot , i recieved from tech 450 dollars turne up and duct seal paid by SDGE . I have no idea such things exist for FREEEEEEE. I am very impressed. Did not have service like thid ever. thank you Ben (office manager) and Misha (technitian)

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I have a 10 month old baby in the house and my furnace wasn't working. I called my home insurance company and they dispatched my claim to Quality Mechanical. They called me within the hour and sent a qualified technician to me on the same day. He worked very hard and had the unit heating. Thanks Quality Mechanical. Will definitely request you next time.

5
★★★★★

I have a 10 month old baby in the house and my furnace wasn't working. I called my home insurance company and they dispatched my claim to Quality Mechanical. They called me within the hour and sent a qualified technician to me on the same day. He worked very hard and had the unit heating. Thanks Quality Mechanical. Will definitely request you next time.

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Professional technicans and friendly customer service. Fixed my heater in no time! Definitely satisfied.

5
★★★★★

Professional technicans and friendly customer service. Fixed my heater in no time! Definitely satisfied.

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Had the whole family coming to my place for thanksgiving. Turned on the heater the thanksgiving eve and it wasnt working!! Went online looking for local businesses that repair heaters. They came out later that afternoon and got my heater working. Everyone was warm & FULL on thanksgiving. Thank you Quality Mechanical.

5
★★★★★

Had the whole family coming to my place for thanksgiving. Turned on the heater the thanksgiving eve and it wasnt working!! Went online looking for local businesses that repair heaters. They came out later that afternoon and got my heater working. Everyone was warm & FULL on thanksgiving. Thank you Quality Mechanical.

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Good technicians, friendly staff. Fixed our furnace on the stop. Would definitely recommend to all family members come Christmas

5
★★★★★

Good technicians, friendly staff. Fixed our furnace on the stop. Would definitely recommend to all family members come Christmas

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Quality Mechanical is a company that I will definitely recommend to all my friends and family!!! They came out this week to service my Heating System and were able to resolve the issue immediately and professionally. The technician who came out was extremely friendly and knowledgeable. If I have any future heating or air conditioning needs I will turn to Quality Mechanical!!!

5
★★★★★

Quality Mechanical is a company that I will definitely recommend to all my friends and family!!! They came out this week to service my Heating System and were able to resolve the issue immediately and professionally. The technician who came out was extremely friendly and knowledgeable. If I have any future heating or air conditioning needs I will turn to Quality Mechanical!!!

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After being referred to this company by our First American Home Warranty, I have been disappointed in their service. First, it took over four days to even hear from them to make an appointment - even after I called them and left my contact info so I wasn't waiting for the referral from the Home Warranty to come through. The appointment was another four days away still and when that day came it turned out that they had to reschedule because it was raining and they couldn't go on the roof because it was raining. (I understand the need to be safe) Right now I'm waiting for them to call me to reschedule and this is over three days later and in the meantime we still don't have heat or ventilation. The problem has been going on for nearly two weeks now. I've called multiple times and gotten the voice mail each time. NOT IMPRESSIVE! To be fair, I must say that the technician who came out was very professional and courteous.

1
★☆☆☆☆

After being referred to this company by our First American Home Warranty, I have been disappointed in their service. First, it took over four days to even hear from them to make an appointment - even after I called them and left my contact info so I wasn't waiting for the referral from the Home Warranty to come through. The appointment was another four days away still and when that day came it turned out that they had to reschedule because it was raining and they couldn't go on the roof because it was raining. (I understand the need to be safe) Right now I'm waiting for them to call me to reschedule and this is over three days later and in the meantime we still don't have heat or ventilation. The problem has been going on for nearly two weeks now. I've called multiple times and gotten the voice mail each time. NOT IMPRESSIVE! To be fair, I must say that the technician who came out was very professional and courteous.

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