Planet Beauty Skin Care

★★★★☆
  • 2855 Stevens Creek Blvd Ste 1153

    Santa Clara, CA 95050

    Map & Directions
  • 408-247-1659

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Jennifer was nice enough, but to tell you the truth, I'd rather have a real witch do my hair if she could indeed LISTEN to what I say, do what I ask and do it RIGHT. I am unable to find a stylist/colorist who can give me the 2-tone highlights & lowlights effect that I'm looking for and after having Jennifer attempt to do my color the search goes on. I brought in pictures and specified my wishes and I got brassy, orange-ish blond. First of all she gave me too much brown. It was like, where are the highlights? I had specifically instructed her "don't be shy with the blond highlights!" So then she tried to lift out all the brown she gave me, which ultimately gave me the brassy orange blond, not to mention erased the brown lowlights I wanted. Then she acted like it was my fault that I didn't communicate to her. She got frustrated with me that I couldn't understand why I got the brassy effect, but what SHE couldn't understand was that she caused the problem by giving me too much brown in the first place. Then she tried to sell me some purple shampoo to "tone down" the brassiness, but I didn't because why should "I" have to pay more money to fix what she couldn't and give their salon more business? So now I'm doing a bit of research to find someone who can fix this color. Every time I look in the mirror I am horrified by the color and can't believe she let me leave knowing that I was angry and unhappy. I should have listened to the girl working in the shop the night before when she gave me a small warning that Jennifer is "conservative" with doing blond, which is hard to believe since Jennifer's hair is platinum! And yes, like so many others out there who share this situation, I had shed many tears over this. So upsetting! Why can't these people ever own up to their mistakes and just FIX the mess?

1
★☆☆☆☆

Jennifer was nice enough, but to tell you the truth, I'd rather have a real witch do my hair if she could indeed LISTEN to what I say, do what I ask and do it RIGHT. I am unable to find a stylist/colorist who can give me the 2-tone highlights & lowlights effect that I'm looking for and after having Jennifer attempt to do my color the search goes on. I brought in pictures and specified my wishes and I got brassy, orange-ish blond. First of all she gave me too much brown. It was like, where are the highlights? I had specifically instructed her "don't be shy with the blond highlights!" So then she tried to lift out all the brown she gave me, which ultimately gave me the brassy orange blond, not to mention erased the brown lowlights I wanted. Then she acted like it was my fault that I didn't communicate to her. She got frustrated with me that I couldn't understand why I got the brassy effect, but what SHE couldn't understand was that she caused the problem by giving me too much brown in the first place. Then she tried to sell me some purple shampoo to "tone down" the brassiness, but I didn't because why should "I" have to pay more money to fix what she couldn't and give their salon more business? So now I'm doing a bit of research to find someone who can fix this color. Every time I look in the mirror I am horrified by the color and can't believe she let me leave knowing that I was angry and unhappy. I should have listened to the girl working in the shop the night before when she gave me a small warning that Jennifer is "conservative" with doing blond, which is hard to believe since Jennifer's hair is platinum! And yes, like so many others out there who share this situation, I had shed many tears over this. So upsetting! Why can't these people ever own up to their mistakes and just FIX the mess?

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Great place to get beauty products. A nice store and big selection. They also can get a hold of Mixed Chicks products for the ever so hard to handle curly hair. Certain stores carry them, so call first, but if they don't have Mixed

3
★★★★★

Great place to get beauty products. A nice store and big selection. They also can get a hold of Mixed Chicks products for the ever so hard to handle curly hair. Certain stores carry them, so call first, but if they don't have Mixed

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Beauty supply store and salon features hair, nail, skin care and cosmetic tools and products from more than 100 brands.

 

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