Chacon Autos

★★★☆☆
32.8634 -96.6769
Map and Directions to Chacon Autos

214-826-6000

11800 E Northwest Hwy

Dallas, TX

75218

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About Chacon Autos

Categories
Hours
M-F: 10am - 7pm Sat: 9am - 6pm Sun: Closed

Automotive

Automotive
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2.8667 15
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Reviews 1 - 15 of 15.
.

This dealership or should I say so-called dealership is crooked. I do not use this word lightly. Over the telephone and on the Internet we discussed a downpayment of $800.00. When I got there the went up to $1600.00. I did not want to get into the deal but they made it sound so easy to do. They only problem was the doubled the payments into my $300 car payment over a 3 month period. My payments were at 600.00 a month. I am an elderly female who is raising my grandson alone and am on a fixed income. I struggled with the payment for 4 months, during Thanksgiving, Christmas and the passing of my mother. They called me daily and even used profanity. I told them that I could get caught up when my income refund check arrived. They said they would wait. It was only a 2 week wait. On Monday night when I got home from work, they repossessed the car while I was sleeping. DO NOT DEAL WITH THESE CROOKS.

1
★☆☆☆☆

This dealership or should I say so-called dealership is crooked. I do not use this word lightly. Over the telephone and on the Internet we discussed a downpayment of $800.00. When I got there the went up to $1600.00. I did not want to get into the deal but they made it sound so easy to do. They only problem was the doubled the payments into my $300 car payment over a 3 month period. My payments were at 600.00 a month. I am an elderly female who is raising my grandson alone and am on a fixed income. I struggled with the payment for 4 months, during Thanksgiving, Christmas and the passing of my mother. They called me daily and even used profanity. I told them that I could get caught up when my income refund check arrived. They said they would wait. It was only a 2 week wait. On Monday night when I got home from work, they repossessed the car while I was sleeping. DO NOT DEAL WITH THESE CROOKS.

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.

This company workers have very bad attitudes. The company have you on hold for a longtime and they will try to f**k you over if they can. I got my first car from them and i will NEVER in my life buy a other one from this company and i will NEVER tell friends, family or anyone else to buy a car from them. This company needs to get better. Please dont buy a car from them!

1
★☆☆☆☆

This company workers have very bad attitudes. The company have you on hold for a longtime and they will try to f**k you over if they can. I got my first car from them and i will NEVER in my life buy a other one from this company and i will NEVER tell friends, family or anyone else to buy a car from them. This company needs to get better. Please dont buy a car from them!

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.

I loved my car buying experience everyone was helpfull
esp my account rep she was understanding when I lost my
job ..The most important thing is to stay in contact and keep full coverage thats all they ask ...I love this company and would
refer them to all of my friends ..

5
★★★★★

I loved my car buying experience everyone was helpfull
esp my account rep she was understanding when I lost my
job ..The most important thing is to stay in contact and keep full coverage thats all they ask ...I love this company and would
refer them to all of my friends ..

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.

Chacon has been nothing but good to me the last 6 years. Yes, they will come and get your car if you do not communicate with them. The first car I bought from them they did repo, because I had a nasty account manager that did not understand financial probelms, because she was about 20 years old with no responsibility. I had just called her the day before to let her know that I was expecting my income tax at the end of the week and she allowed them to come get my car. It is up to the account manager to go to bat for you with thier manager. I lost my job this year 2010 and I called my new account manager Sherry and told her and she is working with me as we speak. Just make sure that you call them and communicate with them and yes there is always an option to rewrite your loan. The salesman that I have dealt with are always nice and respectful. Chris Blanton is the deal maker he is at the northwest hwy location. They have nice cars. I purchase my last car from them in 2008 and it was low mileage and I have never had a problems out of it since the day of purchase, thats because Chris recommended this car and not the one that I wanted. Some people have bad experiences with any company but for Chacon I can only say good things about them.

5
★★★★★

Chacon has been nothing but good to me the last 6 years. Yes, they will come and get your car if you do not communicate with them. The first car I bought from them they did repo, because I had a nasty account manager that did not understand financial probelms, because she was about 20 years old with no responsibility. I had just called her the day before to let her know that I was expecting my income tax at the end of the week and she allowed them to come get my car. It is up to the account manager to go to bat for you with thier manager. I lost my job this year 2010 and I called my new account manager Sherry and told her and she is working with me as we speak. Just make sure that you call them and communicate with them and yes there is always an option to rewrite your loan. The salesman that I have dealt with are always nice and respectful. Chris Blanton is the deal maker he is at the northwest hwy location. They have nice cars. I purchase my last car from them in 2008 and it was low mileage and I have never had a problems out of it since the day of purchase, thats because Chris recommended this car and not the one that I wanted. Some people have bad experiences with any company but for Chacon I can only say good things about them.

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.

I just hate the way they talk to you, I have been a loyal customer for over 11 years now and within those years I have purchase 4 cars from these people. This business have went down I remember when people like Bruce that worked there, and treated you with respect, and talk with kindness in his heart, since he is gone ain't nothing there but the GOONS!!!!!! and old people and people that does not take customer service at heart. I will never tell anyone about this place, nor will I get another car from this place.

1
★☆☆☆☆

I just hate the way they talk to you, I have been a loyal customer for over 11 years now and within those years I have purchase 4 cars from these people. This business have went down I remember when people like Bruce that worked there, and treated you with respect, and talk with kindness in his heart, since he is gone ain't nothing there but the GOONS!!!!!! and old people and people that does not take customer service at heart. I will never tell anyone about this place, nor will I get another car from this place.

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.

I really enjoyed my car buying experience with the lot in Grand Prairie Texas. The salesman was great. I got the car I wanted with low miles and I will only be paying for it for 3 years not 5 or 6. Just make your payments on time because they are sub-prime (2nd chance) financing company. They can't continue to allow clients to be late. I would recommend them to someone who has a few bumps and bruises on their credit.

4
★★★★☆

I really enjoyed my car buying experience with the lot in Grand Prairie Texas. The salesman was great. I got the car I wanted with low miles and I will only be paying for it for 3 years not 5 or 6. Just make your payments on time because they are sub-prime (2nd chance) financing company. They can't continue to allow clients to be late. I would recommend them to someone who has a few bumps and bruises on their credit.

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.

Chacon Autos is a good dealership! I bought my car from Pete in Lewisville and have had no problems with my car or the people that work there (Good People) Its simple folks make your payments on time and keep your car insurance current and you will have no problems! Ive been doing business with them since 2008 and will continue to do so! David Ream

5
★★★★★

Chacon Autos is a good dealership! I bought my car from Pete in Lewisville and have had no problems with my car or the people that work there (Good People) Its simple folks make your payments on time and keep your car insurance current and you will have no problems! Ive been doing business with them since 2008 and will continue to do so! David Ream

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.

I worked with a salesman in Lewisville Texas by the name of Keith. Not only was he very professional and kind. But he was willing to go the extra mile to make me feel comfortable with my purchase. They were all very upfront and honest going into the purchase and I knew exactly what I was up for. My vehicle had to go to the shop and the service again was very professional and fast.; Thanks Chacon autos for all the work you do!

5
★★★★★

I worked with a salesman in Lewisville Texas by the name of Keith. Not only was he very professional and kind. But he was willing to go the extra mile to make me feel comfortable with my purchase. They were all very upfront and honest going into the purchase and I knew exactly what I was up for. My vehicle had to go to the shop and the service again was very professional and fast.; Thanks Chacon autos for all the work you do!

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.

I would not recommend this car lot to anyone. They got me into a car that I've always wanted but only after having it for 6 months my transmission went out. They tricked me. When I first got this car, my engine light was on. I took it back to them the next day to see why my engine light was on. They told me it was because I didnt put the gas cap back on tight after getting gas. The real reason my engine light was on was because my transmission was about to go out and they knew this. They were just trying to sell me a car so they could get their money. Ive spent alot of money on this car like Ive had it for years but Ive only had it for 6 months. I regret buying my car from Chacon Autos. I shouldve went to a another dealership. I would not recommend this place to anyone.

1
★☆☆☆☆

I would not recommend this car lot to anyone. They got me into a car that I've always wanted but only after having it for 6 months my transmission went out. They tricked me. When I first got this car, my engine light was on. I took it back to them the next day to see why my engine light was on. They told me it was because I didnt put the gas cap back on tight after getting gas. The real reason my engine light was on was because my transmission was about to go out and they knew this. They were just trying to sell me a car so they could get their money. Ive spent alot of money on this car like Ive had it for years but Ive only had it for 6 months. I regret buying my car from Chacon Autos. I shouldve went to a another dealership. I would not recommend this place to anyone.

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.

I purchased a vehicle with this dealer and always made timely payments even extra every month up until September...they repo'd my car even after I had informed them I lost my job and had just accepted a new one. They did not care, a little over thirty days late...what a waste of hard earned money. DO NOT BUY FROM THIS DEALER.

1
★☆☆☆☆

I purchased a vehicle with this dealer and always made timely payments even extra every month up until September...they repo'd my car even after I had informed them I lost my job and had just accepted a new one. They did not care, a little over thirty days late...what a waste of hard earned money. DO NOT BUY FROM THIS DEALER.

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.

Yes, they got me in a car, but I guess they needed to make a little extra cash this week. They repo'd the car even though I had made all payments (on time too) and had current insurance. Why? Apparently they don't like my insurance company. I had to change insurance companies AND pay them $378 just to get my car back, even though "oh no mam, your account is in good standing.". I'm so mad. Does anyone have the phone # for channel 4?

1
★☆☆☆☆

Yes, they got me in a car, but I guess they needed to make a little extra cash this week. They repo'd the car even though I had made all payments (on time too) and had current insurance. Why? Apparently they don't like my insurance company. I had to change insurance companies AND pay them $378 just to get my car back, even though "oh no mam, your account is in good standing.". I'm so mad. Does anyone have the phone # for channel 4?

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.

I guess i can agree to with a lot of buyers who have dealth with Chacon. They will put you in A car; it may not be what you want but they will also manage to find a way to gouge more money out of you. They will REPO the vehicle in a heartbeat luckily there are a ton of other lots on that same strip that will get you into a vehicle.

2
★★☆☆☆

I guess i can agree to with a lot of buyers who have dealth with Chacon. They will put you in A car; it may not be what you want but they will also manage to find a way to gouge more money out of you. They will REPO the vehicle in a heartbeat luckily there are a ton of other lots on that same strip that will get you into a vehicle.

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.

i but a truck from them and had it repo. They are not good with working with you they act like they are helping you but all they want is to screw you in the long run. I had this truck for a year and had always tried to be on top of my payment, but every time i payed another payment was due and always keep me behind. They said that they were tired of me even when i had full payment to catch up. The good thing that work out is i went next door to Suzuki and walked away with a brand new car know my payment will be every month and not every 1or2 weeks.

1
★☆☆☆☆

i but a truck from them and had it repo. They are not good with working with you they act like they are helping you but all they want is to screw you in the long run. I had this truck for a year and had always tried to be on top of my payment, but every time i payed another payment was due and always keep me behind. They said that they were tired of me even when i had full payment to catch up. The good thing that work out is i went next door to Suzuki and walked away with a brand new car know my payment will be every month and not every 1or2 weeks.

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.

I got a car from Chacon and was very happy. The salesman, Dj was very nice and worked hard to get me a good deal. I would recommend them to anyone and I will be back for my next car in a few years.

5
★★★★★

I got a car from Chacon and was very happy. The salesman, Dj was very nice and worked hard to get me a good deal. I would recommend them to anyone and I will be back for my next car in a few years.

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Latest reviews from Citysearch.

.

I kept getting turned down everywhere else (my ex husband left me wth kinda bad credit) but they treated me like they really wanted to help. Nice sales people, good cars. Thank you!

5
★★★★★

I kept getting turned down everywhere else (my ex husband left me wth kinda bad credit) but they treated me like they really wanted to help. Nice sales people, good cars. Thank you!

Message from Chacon Autos

Chacon Autos started 50 years ago as a small family business with the idea that if you treat your customers right, you will be successful. Today, that idea and family culture still lives at the heart of our company. We value our customers and employees, while always looking for new opportunities for growth and success.

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