Bussey H Jane MD

★★★★☆

About Bussey H Jane MD

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Health & Medical

Health & Medical
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I was referred to Dr. Bussey by my PCP and she was also highly recommended by a few other friends. I personally liked Dr Bussey and did not have any problems with the surgery, however there are a few things that I would consider more of irritations than complaints.

1. They do not take credit or debit...cash/check only. Considering this is a surgeon and the potential for her services to be extremely expensive, this is a problem and will be why they are one of the last in my mountain of bills to be paid.

2. Her office is very small and while in the waiting room I was able to over hear many phone conversations the woman at the front desk was making along with Dr. Bussey's communication with her on each person's diagnosis and follow up as they left. This was not from straining to be nosey...this was because the conversation was being carried on RIGHT THERE. I find this offensive.

3. Unlike 2 other surgeons I consulted with prior to surgery Dr. Bussey's plan did not include sending me to have a PET scan prior to surgery. I didn't think this was a big deal until I went for the required PET scan prior to chemo and was told I needed to hold my arms over my head for 20 minutes...sorry...that was impossible and made things difficult for the technician trying to do the scan and painful for me.

4. A follow up appointment was scheduled prior to my surgery. I walked in, she asked "do you have any other questions since speaking to the plastic surgeon?" I answered "no" and she said ok..then I'll see you on surgery day...for this they bill almost $200. Why not tell me "if you have any additional questions please feel free to make another appointment" rather than implying this is necessary?

5. The lady at the front desk is not exactly friendly...I realize that she has to deal with a lot of emotional people in her position...but if this is not something you are cut out for, there is nothing to be ashamed of by admitting it and moving on to a field where you are better suited. She seemed very inconvenienced when I asked to have records sent to another Dr.

Again...In general I liked Dr. Bussey, but these things did irritate me...the lack of privacy for patients is very bothersome. I don't know that I would specifically NOT recommend her to someone else, but I would certainly point out these issues and let someone make their own decision.

3
★★★☆☆

I was referred to Dr. Bussey by my PCP and she was also highly recommended by a few other friends. I personally liked Dr Bussey and did not have any problems with the surgery, however there are a few things that I would consider more of irritations than complaints.

1. They do not take credit or debit...cash/check only. Considering this is a surgeon and the potential for her services to be extremely expensive, this is a problem and will be why they are one of the last in my mountain of bills to be paid.

2. Her office is very small and while in the waiting room I was able to over hear many phone conversations the woman at the front desk was making along with Dr. Bussey's communication with her on each person's diagnosis and follow up as they left. This was not from straining to be nosey...this was because the conversation was being carried on RIGHT THERE. I find this offensive.

3. Unlike 2 other surgeons I consulted with prior to surgery Dr. Bussey's plan did not include sending me to have a PET scan prior to surgery. I didn't think this was a big deal until I went for the required PET scan prior to chemo and was told I needed to hold my arms over my head for 20 minutes...sorry...that was impossible and made things difficult for the technician trying to do the scan and painful for me.

4. A follow up appointment was scheduled prior to my surgery. I walked in, she asked "do you have any other questions since speaking to the plastic surgeon?" I answered "no" and she said ok..then I'll see you on surgery day...for this they bill almost $200. Why not tell me "if you have any additional questions please feel free to make another appointment" rather than implying this is necessary?

5. The lady at the front desk is not exactly friendly...I realize that she has to deal with a lot of emotional people in her position...but if this is not something you are cut out for, there is nothing to be ashamed of by admitting it and moving on to a field where you are better suited. She seemed very inconvenienced when I asked to have records sent to another Dr.

Again...In general I liked Dr. Bussey, but these things did irritate me...the lack of privacy for patients is very bothersome. I don't know that I would specifically NOT recommend her to someone else, but I would certainly point out these issues and let someone make their own decision.

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I unfortunately had the experience of needing a breast surgeon recently. I am so glad I found Dr. Bussey. In my opinion she has to be one of the best around. I have come in contact with many women in the past few months who have needed Dr. Bussey's expertise, every one of them has commented on Dr. Bussey's abilities. Women in North Texas are very fortunate to have a doctor of her caliber available.

5
★★★★★

I unfortunately had the experience of needing a breast surgeon recently. I am so glad I found Dr. Bussey. In my opinion she has to be one of the best around. I have come in contact with many women in the past few months who have needed Dr. Bussey's expertise, every one of them has commented on Dr. Bussey's abilities. Women in North Texas are very fortunate to have a doctor of her caliber available.

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