Willows

★★★☆☆
  • 11200 W County Rd 127

    Odessa, TX 79765

    Map & Directions
  • 432-563-9500

About Willows

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The facility is beautiful, but the owners were very rude. The owners showed up 10 minutes after us arriving at the facility and were extremely rude to our family for holding the door open while carrying in decorations and food. They were complaining about their electric bill and we hadn't even been there long enough to turn on the ac. During our reception the room got extremely hot because the ac's were automatically set to turn to 85 at 10:00... right in the middle of our reception. They charged us extra because we were standing outside thanking our family for their help at midnight. They said " We have to be out the gate at midnight". I guess the fact that we left the place cleaner than we found it meant nothing to them. They also said that they would come turn the exterior lights on prior to our ceremony... and they never did. The entire outside of the facility was dark thoughout the entire event and we picked up chairs and outdoor decor using the headlights of our trucks. They also allowed people to come preview the property throughout the entire day we had it rented. Even while our entire weddding party was getting dressed. They aslo had the chemicals wrong in a small fountain. When I arrived at the property my father and I noticed it has some foam looking stuff in it, but hey accused us of adding something that caused suds in it and kept part of our deposit because of it. The owners were looking for reasons to keep our deposit. After having this experience, I have been told by several other people that they had the same experience with the owners. We spent $2,000 to rent the facility on a Friday night and another $500 on renting tables and chairs (that we set up ourselves). This does not include the deposit money they stole from my husband and I. Shack in the back is just as beautiful, cheaper, and the owners are more professional and will make your event a better experience and save you $$$. I wish we would have had our wedding somewhere else. I hope this review will keep you from being treated like we were on your special day. Take your business to someone who appreciates it. Trust me, you will be better off not giving your business to The Willows.

1
★☆☆☆☆

The facility is beautiful, but the owners were very rude. The owners showed up 10 minutes after us arriving at the facility and were extremely rude to our family for holding the door open while carrying in decorations and food. They were complaining about their electric bill and we hadn't even been there long enough to turn on the ac. During our reception the room got extremely hot because the ac's were automatically set to turn to 85 at 10:00... right in the middle of our reception. They charged us extra because we were standing outside thanking our family for their help at midnight. They said " We have to be out the gate at midnight". I guess the fact that we left the place cleaner than we found it meant nothing to them. They also said that they would come turn the exterior lights on prior to our ceremony... and they never did. The entire outside of the facility was dark thoughout the entire event and we picked up chairs and outdoor decor using the headlights of our trucks. They also allowed people to come preview the property throughout the entire day we had it rented. Even while our entire weddding party was getting dressed. They aslo had the chemicals wrong in a small fountain. When I arrived at the property my father and I noticed it has some foam looking stuff in it, but hey accused us of adding something that caused suds in it and kept part of our deposit because of it. The owners were looking for reasons to keep our deposit. After having this experience, I have been told by several other people that they had the same experience with the owners. We spent $2,000 to rent the facility on a Friday night and another $500 on renting tables and chairs (that we set up ourselves). This does not include the deposit money they stole from my husband and I. Shack in the back is just as beautiful, cheaper, and the owners are more professional and will make your event a better experience and save you $$$. I wish we would have had our wedding somewhere else. I hope this review will keep you from being treated like we were on your special day. Take your business to someone who appreciates it. Trust me, you will be better off not giving your business to The Willows.

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Beautiful place, but really pricey!! Paid about $500 for tables and chairs alone! Plus $2000 to rent the place! And they make you rent the tables and chairs from them unless they run out and you can go somewhere else, but you'll end up spending about $1500 on them before they run out! Had beautiful pics there, but spent a lot of $ doing it!

3
★★★☆☆

Beautiful place, but really pricey!! Paid about $500 for tables and chairs alone! Plus $2000 to rent the place! And they make you rent the tables and chairs from them unless they run out and you can go somewhere else, but you'll end up spending about $1500 on them before they run out! Had beautiful pics there, but spent a lot of $ doing it!

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It's nicely landscaped...I wish the neighborhood was better though. A train coming thru in the middle of the wedding ceremony isn't the best for the couple. I do love the ponds though. Good place for pics!

4
★★★★☆

It's nicely landscaped...I wish the neighborhood was better though. A train coming thru in the middle of the wedding ceremony isn't the best for the couple. I do love the ponds though. Good place for pics!

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