321 Bounce

★★★★☆
  • 13434 NE 16th St Ste 110

    Bellevue, WA 98005

    Map & Directions
  • 425-378-0321

About 321 Bounce

Categories
Hours
Drop-in Play Time Hours: Mon - Tues, 9:30am - noon; parties by appointment

Personal Services

Personal Services
More choices in Bellevue:
Resultset_next

Shenandoah Riding Center

200 N Brodrecht Rd Galena, AK

Resultset_next

Dubuque Diamond Jo Casino

400 E 3rd St Dubuque, IA

4.0385 52
Hi! Sign in to let us know how 321 Bounce was?
Write a Review
  « Previous 1
.

I am embarrased to admit that I might have had more fun at a 2nd graders party than the kids. Great photo opportunities for parents if you are into photography as I am. A real treat to watch the kiddos without worrying about them. The size of the place is hugh. I was an invited guest but scheduled our sons birthday party that same day. Nice place to go and see if you have not been.

5
★★★★★

I am embarrased to admit that I might have had more fun at a 2nd graders party than the kids. Great photo opportunities for parents if you are into photography as I am. A real treat to watch the kiddos without worrying about them. The size of the place is hugh. I was an invited guest but scheduled our sons birthday party that same day. Nice place to go and see if you have not been.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The inflatables here were larger than we expected and challenging enough for the older and younger ones. Been to all these bouncy places on the East side. If you must go to one, this one is much better than most

3
★★★★★

The inflatables here were larger than we expected and challenging enough for the older and younger ones. Been to all these bouncy places on the East side. If you must go to one, this one is much better than most

.

Too many good things to say about our time here. It is clean, friendly, organized. Just remember to call a few weeks before the day you want. I booked our date a week before and the times were a bit limited at that point.

5
★★★★★

Too many good things to say about our time here. It is clean, friendly, organized. Just remember to call a few weeks before the day you want. I booked our date a week before and the times were a bit limited at that point.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Will be a repeat customer. Great place to let kids be kids! Recommend to all parents

3
★★★★★

Will be a repeat customer. Great place to let kids be kids! Recommend to all parents

.

Our family had a lot of fun here. I recommend it especially if you have a wide age group of kids. Parents can play and have fun with the kids too. I didn't know that before attending. Great party

5
★★★★★

Our family had a lot of fun here. I recommend it especially if you have a wide age group of kids. Parents can play and have fun with the kids too. I didn't know that before attending. Great party

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place made for a really great birthday party for our son. Very good customer service and the rides were a blast

3
★★★★★

This place made for a really great birthday party for our son. Very good customer service and the rides were a blast

.

I don't know how this place stays in business. We went to a party tonight and were told no glasses. My son can't see without them. I don't mean he can't read, he can't SEE! And he wasn't wearing his glasses. He was wearing his special sports goggles. The kind that are rubbery, no glass and the band that holds them securely, but not as tight as swimming goggles, although they do look somewhwat like swimming goggles. The young person assigned to the party said no. She referred me to the manager who was unwilling to listen. She said, "there is no point in arguing with me." She seemed unconcerned. She also said that the "no glasses" restriction was on the waiver. I re-read it. It wasn't on there. Then I was told it was on the FAQ's on their website. It wasn't. Not being able to wear glasses is unique to this bouncy house only. Jump Planet and Pump it up do not have such an absurd rule. They should really notify people in advance of this rule. And they should allow sports goggles.

1
★☆☆☆☆

I don't know how this place stays in business. We went to a party tonight and were told no glasses. My son can't see without them. I don't mean he can't read, he can't SEE! And he wasn't wearing his glasses. He was wearing his special sports goggles. The kind that are rubbery, no glass and the band that holds them securely, but not as tight as swimming goggles, although they do look somewhwat like swimming goggles. The young person assigned to the party said no. She referred me to the manager who was unwilling to listen. She said, "there is no point in arguing with me." She seemed unconcerned. She also said that the "no glasses" restriction was on the waiver. I re-read it. It wasn't on there. Then I was told it was on the FAQ's on their website. It wasn't. Not being able to wear glasses is unique to this bouncy house only. Jump Planet and Pump it up do not have such an absurd rule. They should really notify people in advance of this rule. And they should allow sports goggles.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place is a joke, seriously go somewhere else if you value your time, money, and childrens' happiness.

They only care about booking as many parties as possible with little care to customer service at all. The facility is ridiculously

3
★★★★★

This place is a joke, seriously go somewhere else if you value your time, money, and childrens' happiness.

They only care about booking as many parties as possible with little care to customer service at all. The facility is ridiculously

.

I tried a party at this establishment and was pleasantly suprised. My 6 year old daughter is a bit shy and this was our first larger invite the class type of party for us. There was so much to do that she quickly came out of her shell and

3
★★★★★

I tried a party at this establishment and was pleasantly suprised. My 6 year old daughter is a bit shy and this was our first larger invite the class type of party for us. There was so much to do that she quickly came out of her shell and

.

A place to feel safe with the kids but not limited in activities, a
good choice birthdays. Call early though. The play units a larger than I thought and my 12 year old daughter (birthday was for younger sibling) had a fun time also. Most of her 2nd grade class showed up which was suprising. I ended up being glad I did not have the party at home LOL!

Lots of fun, nice for parents like me that have several children and no time.

5
★★★★★

A place to feel safe with the kids but not limited in activities, a
good choice birthdays. Call early though. The play units a larger than I thought and my 12 year old daughter (birthday was for younger sibling) had a fun time also. Most of her 2nd grade class showed up which was suprising. I ended up being glad I did not have the party at home LOL!

Lots of fun, nice for parents like me that have several children and no time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

A place to feel safe with the kids but not limited in activities, a good choice birthdays. Call early though. The play units a larger than I thought and my 12 year old daughter (birthday was for younger sibling) had a fun time also. Most

3
★★★★★

A place to feel safe with the kids but not limited in activities, a good choice birthdays. Call early though. The play units a larger than I thought and my 12 year old daughter (birthday was for younger sibling) had a fun time also. Most

.

It is our 3rd year for our kids Birthdays here. Always turns out to be lots of fun and the parties are talked about for weeks after. Will be back again this summer.

5
★★★★★

It is our 3rd year for our kids Birthdays here. Always turns out to be lots of fun and the parties are talked about for weeks after. Will be back again this summer.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Can't believe it is our 3rd year for Birthdays here. Still lots of fun and the parties are done. Might be back in August for our oldest turning 9.

3
★★★★★

Can't believe it is our 3rd year for Birthdays here. Still lots of fun and the parties are done. Might be back in August for our oldest turning 9.

.

don't have your party here!! They will nickel and dime you! They want to charge the parents of your guests for socks to sit in the lounge. The parents are sitting and not bouncing! Rude management that is not helpful at all!

1
★☆☆☆☆

don't have your party here!! They will nickel and dime you! They want to charge the parents of your guests for socks to sit in the lounge. The parents are sitting and not bouncing! Rude management that is not helpful at all!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Well, I must say that I was pleasantly suprised as this was the first time we were here. I scheduled the party last month without seeing it. You won't likely be dissapointed as everything is well organized and fun.

3
★★★★★

Well, I must say that I was pleasantly suprised as this was the first time we were here. I scheduled the party last month without seeing it. You won't likely be dissapointed as everything is well organized and fun.

.

Crazy fun for the kids. We had our party here for 2 years and the second time around was even more fun than the first. Very well organized format and staff. Top tier service the entire time we were there.

5
★★★★★

Crazy fun for the kids. We had our party here for 2 years and the second time around was even more fun than the first. Very well organized format and staff. Top tier service the entire time we were there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Party rooms have great seating for serving the kids with lots of room. Play area is very clean and there is a lobby that the grandparents and older folks can stay in but see everyone playing. Good prices compared to another place we went

3
★★★★★

Party rooms have great seating for serving the kids with lots of room. Play area is very clean and there is a lobby that the grandparents and older folks can stay in but see everyone playing. Good prices compared to another place we went

.

The parents in our group commented on the nice service during our party. Our helper was fun and served our cake and drinks with a smile. Nice to have no clean up!

3
★★★★★

The parents in our group commented on the nice service during our party. Our helper was fun and served our cake and drinks with a smile. Nice to have no clean up!

.

Worse party place we have ever been. Rules that make no sense. Rude staff. Poor communication!

We have 6 kids. Been to and held lots of parties in our days. I was so so so disappointed.

1
★☆☆☆☆

Worse party place we have ever been. Rules that make no sense. Rude staff. Poor communication!

We have 6 kids. Been to and held lots of parties in our days. I was so so so disappointed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Tons of neat things to do and see. Never a dull moment for any of the kidos. Will be back next month for another party!

5
★★★★★

Tons of neat things to do and see. Never a dull moment for any of the kidos. Will be back next month for another party!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

A fun place to come back to for the kids. Really neat.

3
★★★★★

A fun place to come back to for the kids. Really neat.

.

Hard to find good service these days but not here. I gave it a try last week with our scheduled party and was not dissapointed. We did a party on a Sunday and had fun.

3
★★★★★

Hard to find good service these days but not here. I gave it a try last week with our scheduled party and was not dissapointed. We did a party on a Sunday and had fun.

.

Friendly staff and service. This place is right next to the Northwest Pacific Ballet. Had a hard time getting the kids to leave the party. Apparently too much fun.

5
★★★★★

Friendly staff and service. This place is right next to the Northwest Pacific Ballet. Had a hard time getting the kids to leave the party. Apparently too much fun.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

The kids are worn out but they still don't want to leave after playing LOL. Good Staff and friendly people.

3
★★★★★

The kids are worn out but they still don't want to leave after playing LOL. Good Staff and friendly people.

.

Lots of fun, great people, easy on parents, clean and care free place for a party. Will be back in the near future

5
★★★★★

Lots of fun, great people, easy on parents, clean and care free place for a party. Will be back in the near future

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Our 2nd party here in 3 years. I thought it would be fun to try something different but my 8 year old son said no. He would not budge and had to have it here LOL. Who could argue on their birthday. Anyway, this is a nice place to come back

3
★★★★★

Our 2nd party here in 3 years. I thought it would be fun to try something different but my 8 year old son said no. He would not budge and had to have it here LOL. Who could argue on their birthday. Anyway, this is a nice place to come back

.

The rides here are different than others seen elsewhere. In all, a good selection of things to do and those in attendance enjoyed themselves.

5
★★★★★

The rides here are different than others seen elsewhere. In all, a good selection of things to do and those in attendance enjoyed themselves.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Well, there is a lot of fun to be had but it does not take long to get worn out! Kids with lots of energy do well and the staff is fun too. Very helpful and organized.

3
★★★★★

Well, there is a lot of fun to be had but it does not take long to get worn out! Kids with lots of energy do well and the staff is fun too. Very helpful and organized.

.

Hugh play room and friendly employees. Lots of fun to watch the younger kids play on the fluffy inflatables. They look like they belong there LOL

5
★★★★★

Hugh play room and friendly employees. Lots of fun to watch the younger kids play on the fluffy inflatables. They look like they belong there LOL

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Awesome fun! A place to come back to for sure. Almost too much fun for the average child but the older folks enjoy as well

5
★★★★★

Awesome fun! A place to come back to for sure. Almost too much fun for the average child but the older folks enjoy as well

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Large group of 95 from an Eastside company just rented the entire area for our Xmas party. Everything went very fantastic and there were a lot of staff there to help with the event. Consensus of group is that we would go back again in future and a definate recommend to anyone considering this business for a large event.

5
★★★★★

Large group of 95 from an Eastside company just rented the entire area for our Xmas party. Everything went very fantastic and there were a lot of staff there to help with the event. Consensus of group is that we would go back again in future and a definate recommend to anyone considering this business for a large event.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Excellent service and fun play structures. Will be back again in the future. Nice staff and well maintained facility.

5
★★★★★

Excellent service and fun play structures. Will be back again in the future. Nice staff and well maintained facility.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

DO NOT DO YOUR PARTY HERE! Fair warning, people! My daughter has been wearing eye glasses since she was 3 yrs old, she is now 9 yrs old. Every time we're invited to a party here, the staff tells her she CANNOT wear her glasses. So basically, she's running around BLIND! Her eye sight is +6.50 on each eye. And when I told them of her severity, the staff said, "oh, all kids can see fine without glasses." I've threatened to sue them if my daughter got hurt. (apparently, they don't want glasses to puncture their whimsy bouncy toys) So, for the safety of your children and any child that may wear glasses...don't book your party here. I've always given my daughter the choice to not go to the parties, but she doesn't want to feel left out either.

1
★☆☆☆☆

DO NOT DO YOUR PARTY HERE! Fair warning, people! My daughter has been wearing eye glasses since she was 3 yrs old, she is now 9 yrs old. Every time we're invited to a party here, the staff tells her she CANNOT wear her glasses. So basically, she's running around BLIND! Her eye sight is +6.50 on each eye. And when I told them of her severity, the staff said, "oh, all kids can see fine without glasses." I've threatened to sue them if my daughter got hurt. (apparently, they don't want glasses to puncture their whimsy bouncy toys) So, for the safety of your children and any child that may wear glasses...don't book your party here. I've always given my daughter the choice to not go to the parties, but she doesn't want to feel left out either.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I will never recommend anyone to do their party at their PARTY AT 321 BOUNCE. HORRIBLE PLACE TO BE , PRIMARLY DUE TO THEIR POOR MANAGEMENT. THEIR MANAGER ARE UNPROFFESIONAL AND HORRIBLE. I WENT TO A BIRTHDAY PARTY FOR MY DAUGHTER??S FRIEND YESTERDAY, THE MANAGERS HANDLED THE ISSUE IN ROUGHLY AND UNREASONBLE WAY. I FELT SORRY FOR THEM TO WATSE THEIR MONEY AT 321 BOUNCE TO PEOPLE WHO DO NOT REALLY CARE ABOUT THEIR CUSTOMERS. AFTER OBSERVING THE ALL INCIDENCE, I SAW PARENTS TALKING ABOUT NEVER TO DO THEIR PARTY AT 321 BOUNCE. DON??T WASTE YOUR MONEY THERE PLEASE. IT IS A HELL. THEY NEED TO CHANGE THEIR MANAGEMENT.

THEY PROMISE THEY WILL HAVE FULL STAFFS TO HELP TO ORGANIZE YOUR PARTY BUT ALL LIES. THEY PROVIDE ONLY ONE STAFF WHO IS SO TIRED AND BEEN OVERWORKED , U FEEL SORRY FOR THEM, CA N NOT DO IT ANYTHING. UNFORTUNATELY, THE MANAGER IS JUST MOVING AROUND WITH DOING NOTHING JUST TALKING ON THE CELL PHONE LOUGHING. POOR MANAGERS EVER

1
★☆☆☆☆

I will never recommend anyone to do their party at their PARTY AT 321 BOUNCE. HORRIBLE PLACE TO BE , PRIMARLY DUE TO THEIR POOR MANAGEMENT. THEIR MANAGER ARE UNPROFFESIONAL AND HORRIBLE. I WENT TO A BIRTHDAY PARTY FOR MY DAUGHTER??S FRIEND YESTERDAY, THE MANAGERS HANDLED THE ISSUE IN ROUGHLY AND UNREASONBLE WAY. I FELT SORRY FOR THEM TO WATSE THEIR MONEY AT 321 BOUNCE TO PEOPLE WHO DO NOT REALLY CARE ABOUT THEIR CUSTOMERS. AFTER OBSERVING THE ALL INCIDENCE, I SAW PARENTS TALKING ABOUT NEVER TO DO THEIR PARTY AT 321 BOUNCE. DON??T WASTE YOUR MONEY THERE PLEASE. IT IS A HELL. THEY NEED TO CHANGE THEIR MANAGEMENT.

THEY PROMISE THEY WILL HAVE FULL STAFFS TO HELP TO ORGANIZE YOUR PARTY BUT ALL LIES. THEY PROVIDE ONLY ONE STAFF WHO IS SO TIRED AND BEEN OVERWORKED , U FEEL SORRY FOR THEM, CA N NOT DO IT ANYTHING. UNFORTUNATELY, THE MANAGER IS JUST MOVING AROUND WITH DOING NOTHING JUST TALKING ON THE CELL PHONE LOUGHING. POOR MANAGERS EVER

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

Service here is great and I did not have to lift a finger from the minute we started our party to the end of the party. Perfect service and very friendly people. Highly recommend.

2
★★★★★

Service here is great and I did not have to lift a finger from the minute we started our party to the end of the party. Perfect service and very friendly people. Highly recommend.

Pros: Best place for a childs party we have been to

.

The facility is NOT CLEAN at all. The entrace stank, i am wondering why management cannot even put any odor eliminator and its one of the dirtiest bouncy places i have ever been. Most importantly, there is short staff and its a safety issue. I wish all concerned parents BOYCOTT this place because if ther's not much satff to supervise esp when there's a party then mother's will not be comfortable dropping their kids with the PArty host by themselves. Pls make the bouncy place clean and odor free. The entrance alone makes a bad impression, I guess the employees doesnt care that much bec they have been there all day so they cant recognize the smeel be it good or bad. POOR MANAGEMENT.I wish there could be more decent bouncy places in Bellevue, not much choice, lots of improvement needed.
Image075

1
★☆☆☆☆

The facility is NOT CLEAN at all. The entrace stank, i am wondering why management cannot even put any odor eliminator and its one of the dirtiest bouncy places i have ever been. Most importantly, there is short staff and its a safety issue. I wish all concerned parents BOYCOTT this place because if ther's not much satff to supervise esp when there's a party then mother's will not be comfortable dropping their kids with the PArty host by themselves. Pls make the bouncy place clean and odor free. The entrance alone makes a bad impression, I guess the employees doesnt care that much bec they have been there all day so they cant recognize the smeel be it good or bad. POOR MANAGEMENT.I wish there could be more decent bouncy places in Bellevue, not much choice, lots of improvement needed.
Image075

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I have mixed feelings writing this review. I hope it will be read by the management of 321 Bounce and serve as a word of warning to anyone thinking of having or attending a party there. My son (7) was recently invited to a party at 321 Bounce in Bellevue. My main issues are the staffing and the lack of service/safety provided. There was little staff on hand (I counted two plus an obviously bored out of her wits and unfriendly lady at the front desk). Our party group watched a safety video, were led into the play arena and found we had to share the playspace with another party which was mostly 12 and older boys and their dads. My son can fend for himself, but he was getting trampled, bullied and hammered by the out-of-control kids from the other party. The two 'supervisors', when I could find them, spent most of the entire time chatting with each other or texting on their phones and paid absolutely no attention to 'supervising' the kids from either party. When they did make their "rounds" they did absolutely nothing in regards to enforcing the safety rules. In addition, most of their inflatable bouncy contraptions involve some type of physical competition such as dodge-ball, fighting with padded sticks or oversized boxing gloves, and king-of-the-hill type units - which my 7 yo (and the other kids from our party) all wanted to do - but were being monopolized by the older kids from the other party AND their parents. It was very unsafe - and I brought it up with one of the staff. She blew me off by telling me that the other party will be leaving in about 15 minutes, so don't worry about it we'll have the space to ourselves. Needless to say, what she said wasn't true as the last 15 minutes or so of our time on the bouncy toys another party came in. Off to the party room we went hoping for a more enjoyable experience. Well, the windowless and cramp party room we were given barely fit the 16-18 or so kids from our party and all of the parents had to stand in the hallway or out in the lobby. The same girl that blew me off earlier was the helper in the party room. Great. She served the kids sodas and poof! she was nowhere to be found for the next 20-25 minutes. I really wanted to complain to the bored and unfriendly lady at the front desk but I wasn't footing the bill. So here's my complaint to 321 management - your staff was unfriendly, they paid little to no attention to safety/supervision and provided, in my opinion, unsatisfactory customer service for the $250+ you charge for parties. I would highly advise that you refrain from overlapping parties with such different age groups. Lastly, your facilities stank something horrid. Unfortunately, I can't recommend 321 Bounce based on my experience there. I've been to a lot of bouncy house parties the past few years - both as a host and as a guest and I can highly recommend Kidsbounce in North Bend and Jump Planet in Bothell - they both run great parties, have a wide variety of bouncy houses for all ages, and have caring and friendly employees.

1
★☆☆☆☆

I have mixed feelings writing this review. I hope it will be read by the management of 321 Bounce and serve as a word of warning to anyone thinking of having or attending a party there. My son (7) was recently invited to a party at 321 Bounce in Bellevue. My main issues are the staffing and the lack of service/safety provided. There was little staff on hand (I counted two plus an obviously bored out of her wits and unfriendly lady at the front desk). Our party group watched a safety video, were led into the play arena and found we had to share the playspace with another party which was mostly 12 and older boys and their dads. My son can fend for himself, but he was getting trampled, bullied and hammered by the out-of-control kids from the other party. The two 'supervisors', when I could find them, spent most of the entire time chatting with each other or texting on their phones and paid absolutely no attention to 'supervising' the kids from either party. When they did make their "rounds" they did absolutely nothing in regards to enforcing the safety rules. In addition, most of their inflatable bouncy contraptions involve some type of physical competition such as dodge-ball, fighting with padded sticks or oversized boxing gloves, and king-of-the-hill type units - which my 7 yo (and the other kids from our party) all wanted to do - but were being monopolized by the older kids from the other party AND their parents. It was very unsafe - and I brought it up with one of the staff. She blew me off by telling me that the other party will be leaving in about 15 minutes, so don't worry about it we'll have the space to ourselves. Needless to say, what she said wasn't true as the last 15 minutes or so of our time on the bouncy toys another party came in. Off to the party room we went hoping for a more enjoyable experience. Well, the windowless and cramp party room we were given barely fit the 16-18 or so kids from our party and all of the parents had to stand in the hallway or out in the lobby. The same girl that blew me off earlier was the helper in the party room. Great. She served the kids sodas and poof! she was nowhere to be found for the next 20-25 minutes. I really wanted to complain to the bored and unfriendly lady at the front desk but I wasn't footing the bill. So here's my complaint to 321 management - your staff was unfriendly, they paid little to no attention to safety/supervision and provided, in my opinion, unsatisfactory customer service for the $250+ you charge for parties. I would highly advise that you refrain from overlapping parties with such different age groups. Lastly, your facilities stank something horrid. Unfortunately, I can't recommend 321 Bounce based on my experience there. I've been to a lot of bouncy house parties the past few years - both as a host and as a guest and I can highly recommend Kidsbounce in North Bend and Jump Planet in Bothell - they both run great parties, have a wide variety of bouncy houses for all ages, and have caring and friendly employees.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

We celebrated our 8 year old sons birthday and our 5 year old daughters party on two difference occassions. This is a great place on many levels. Customer service, cleanliness and variety of rides are top notch and great for a wide variety of ages. Having been to all the bounce party places on the eastside this one is definately the most organized and professional. The staff really go out of their way to make sure you have a great time and are well served. The staff took care of everything during both our party times there. Recommend for kids of all ages.

5
★★★★★

We celebrated our 8 year old sons birthday and our 5 year old daughters party on two difference occassions. This is a great place on many levels. Customer service, cleanliness and variety of rides are top notch and great for a wide variety of ages. Having been to all the bounce party places on the eastside this one is definately the most organized and professional. The staff really go out of their way to make sure you have a great time and are well served. The staff took care of everything during both our party times there. Recommend for kids of all ages.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I booked a party a month earlier, but wasn't told that a 2-week advance cancellation is needed to keep the $100 deposit. With the fear of the suspecious Swine Flu in the pudged sound area, most of my guest who really would like to come to the party expressed concerns about having a party in an enclosed place. When I called 2 days in advance trying to RESCHEDULE the party, I was told that I will lose my deposit no matter what. A new reservation is needed with another $100 deposit.

Nobody can foresee a potential disaster even in a day, let alone 2 weeks ahead. I asked for partial refund, but was refused without any further consideration. I had no choice, but forced to cancel (otherwise, I would be charged the full amount if I don't cancel and don't show up!)

Kids look forward to play and I, as a loving parent, love to see my child have a wonderful, fun-filling birthday party, but I also would like to make sure that my children and all the guest feel comfortable and safe at my party. This review is to make sure that future potential party-location finders are aware of their strict policy. To me, it is just $100 loss. To 321 Bounce, it is losing a good number of potential customers in the future.

321 Bounce needs to have a more flexible cancellation policy especially in situations when public health is the reason. Also, there is a difference between RESCHEDULING and CANCELLATION, thus need to be treated differently.

0
★☆☆☆☆

I booked a party a month earlier, but wasn't told that a 2-week advance cancellation is needed to keep the $100 deposit. With the fear of the suspecious Swine Flu in the pudged sound area, most of my guest who really would like to come to the party expressed concerns about having a party in an enclosed place. When I called 2 days in advance trying to RESCHEDULE the party, I was told that I will lose my deposit no matter what. A new reservation is needed with another $100 deposit.

Nobody can foresee a potential disaster even in a day, let alone 2 weeks ahead. I asked for partial refund, but was refused without any further consideration. I had no choice, but forced to cancel (otherwise, I would be charged the full amount if I don't cancel and don't show up!)

Kids look forward to play and I, as a loving parent, love to see my child have a wonderful, fun-filling birthday party, but I also would like to make sure that my children and all the guest feel comfortable and safe at my party. This review is to make sure that future potential party-location finders are aware of their strict policy. To me, it is just $100 loss. To 321 Bounce, it is losing a good number of potential customers in the future.

321 Bounce needs to have a more flexible cancellation policy especially in situations when public health is the reason. Also, there is a difference between RESCHEDULING and CANCELLATION, thus need to be treated differently.

Pros: Prompt response.

Cons: No flexibility and bad management.

.

I planed a party a month erly and thay say nothing on there web page about overlapping partys untill you book one and give them $100. then they tell you you can only change your time two weeks in itvance but any one can book up till the last minute on you so I had now clue till I called to confurm 3 days erly that there was another party at the same time and I cant change my time now because it was past my two weeks even thow thay booked one week before my party? So the girl I talked to on the phone tride to argue with me about it. so RUDE!

0
★☆☆☆☆

I planed a party a month erly and thay say nothing on there web page about overlapping partys untill you book one and give them $100. then they tell you you can only change your time two weeks in itvance but any one can book up till the last minute on you so I had now clue till I called to confurm 3 days erly that there was another party at the same time and I cant change my time now because it was past my two weeks even thow thay booked one week before my party? So the girl I talked to on the phone tride to argue with me about it. so RUDE!

Pros: it is not far!

Cons: I have alot

.

I have ONLY attended the 321 Bounce in Everett, WA but will NEVER frequent it again. For starters "management" is not qualified and do not have customer service skills...then on the real reason I am writing a review: My son has worn glasses since the age of 2 and can not see the large "E" on the eye chart. So when we went to this facility for a friends birthday party they inform me that my son could not bounce with them. Let me tell you, from a mom of a 5 yr old we have been to every "bounce house" facility in WA for parties and this is the ONLY facility that told him no glasses. This of course made my son feels as if something was "wrong" with him and he cried many tears. I feel as if they discriminated against him. They never once told the parents to take off their glasses and I signed a waiver for my child to play. They claim they were not afraid of their equipment but for the safety of my child. For all you that have children with glasses...children's glasses are the safest, compared to adult glasses. So they have this extremely "silly" rule (to be kind I will use that word) plus many many many more restrictions they they will not waiver on. So my suggestion is to go to Pump It Up or Jump Planet for some real fun! And if you dare to go to 321 Bounce call ahead for all their "rules" so you can prep your child as well with yourself!

1
★☆☆☆☆

I have ONLY attended the 321 Bounce in Everett, WA but will NEVER frequent it again. For starters "management" is not qualified and do not have customer service skills...then on the real reason I am writing a review: My son has worn glasses since the age of 2 and can not see the large "E" on the eye chart. So when we went to this facility for a friends birthday party they inform me that my son could not bounce with them. Let me tell you, from a mom of a 5 yr old we have been to every "bounce house" facility in WA for parties and this is the ONLY facility that told him no glasses. This of course made my son feels as if something was "wrong" with him and he cried many tears. I feel as if they discriminated against him. They never once told the parents to take off their glasses and I signed a waiver for my child to play. They claim they were not afraid of their equipment but for the safety of my child. For all you that have children with glasses...children's glasses are the safest, compared to adult glasses. So they have this extremely "silly" rule (to be kind I will use that word) plus many many many more restrictions they they will not waiver on. So my suggestion is to go to Pump It Up or Jump Planet for some real fun! And if you dare to go to 321 Bounce call ahead for all their "rules" so you can prep your child as well with yourself!

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

I have ONLY attended the 321 Bounce in Everett, WA but will NEVER frequent it again. For starters "managment" is not qualitfied and do not have customer service skills...then on the real reason I am writing a review: My son has worn glasses since the age of 2 and can not see the large "E" on the eye chart. So when we went to this facility for a friends birthday party they infomed me that my son could not bounce with them. Let me tell you, from a mom of a 5 yr old we have been to every "bounce house" facility in WA for parties and this is the ONLY facility that told him no glasses. This of course made my son feels as if something was "wrong" with him and he cried many tears. I feel as if they discriminated against him. They never once told the parents to take off their glasses and I signed a waiver for my child to play. They claim they were not afraid of their equipment but for the safety of my child. For all you that have children with glasses...childrens glasses are the safest, compared to adult glasses. So they have this extremly "silly" rule (to be kind I will use that word) plus many many many more restrictions they they will not waiver on. So my suggestion is to go to Pump It Up or Jump Planet for some real fun! And if you dare to go to 321 Bounce call ahead for all their "rules" so you can prep your child as well with yourself!

0
★☆☆☆☆

I have ONLY attended the 321 Bounce in Everett, WA but will NEVER frequent it again. For starters "managment" is not qualitfied and do not have customer service skills...then on the real reason I am writing a review: My son has worn glasses since the age of 2 and can not see the large "E" on the eye chart. So when we went to this facility for a friends birthday party they infomed me that my son could not bounce with them. Let me tell you, from a mom of a 5 yr old we have been to every "bounce house" facility in WA for parties and this is the ONLY facility that told him no glasses. This of course made my son feels as if something was "wrong" with him and he cried many tears. I feel as if they discriminated against him. They never once told the parents to take off their glasses and I signed a waiver for my child to play. They claim they were not afraid of their equipment but for the safety of my child. For all you that have children with glasses...childrens glasses are the safest, compared to adult glasses. So they have this extremly "silly" rule (to be kind I will use that word) plus many many many more restrictions they they will not waiver on. So my suggestion is to go to Pump It Up or Jump Planet for some real fun! And if you dare to go to 321 Bounce call ahead for all their "rules" so you can prep your child as well with yourself!

Pros: kids seem to like it

Cons: everything

.

I was not quite sure what to expect when I scheduled a party for 2 children recently as I had never been here before. Everything went very well and the party format was very well thought out and organized by friendly staff. The kids and I had so much fun it looks like we are going to be having our youngest son's party here next Spring. My main advice is to book early if you are looking for a Saturday or Sunday time.

5
★★★★★

I was not quite sure what to expect when I scheduled a party for 2 children recently as I had never been here before. Everything went very well and the party format was very well thought out and organized by friendly staff. The kids and I had so much fun it looks like we are going to be having our youngest son's party here next Spring. My main advice is to book early if you are looking for a Saturday or Sunday time.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We had a horrible experience with our daughter's party this year. She turned 5. While I knew there was a chance of another party at the same time, I never imagined they would book an adult party at the same time of a child's birthday! They claim their policy is to book another party within 2 years of the first party booked - but WRONG! My 5 year olds were playing along side GROWN MEN. They couldn't play dodge ball, use the jousting area, or the obstacle courses. I had to send 3 e-mails to get a response from a manager who was unsympathetic to the whole thing. I'll use Pump It Up or Jump Planet from now on. Unacceptable.

1
★☆☆☆☆

We had a horrible experience with our daughter's party this year. She turned 5. While I knew there was a chance of another party at the same time, I never imagined they would book an adult party at the same time of a child's birthday! They claim their policy is to book another party within 2 years of the first party booked - but WRONG! My 5 year olds were playing along side GROWN MEN. They couldn't play dodge ball, use the jousting area, or the obstacle courses. I had to send 3 e-mails to get a response from a manager who was unsympathetic to the whole thing. I'll use Pump It Up or Jump Planet from now on. Unacceptable.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

Lots of fun rides here. We liked that there was a big variety of rides which were appropriate for both younger and older kids. The parents really enjoyed themselves as well. Top notch service and friendly staff. All around great experience and I fully recommend it to others.

5
★★★★★

Lots of fun rides here. We liked that there was a big variety of rides which were appropriate for both younger and older kids. The parents really enjoyed themselves as well. Top notch service and friendly staff. All around great experience and I fully recommend it to others.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

The first reviewer was not only right, but the only real review here. The other two were obviously posted by the company. The pizza is directly from Papa John's, but you must order it through 321 bounce, and they charge much more than it costs. There is a much more flexible and better one in Kirkland called Pump it Up.

0
★☆☆☆☆

The first reviewer was not only right, but the only real review here. The other two were obviously posted by the company. The pizza is directly from Papa John's, but you must order it through 321 bounce, and they charge much more than it costs. There is a much more flexible and better one in Kirkland called Pump it Up.

Cons: Rude and inflexible scam artists

.

We celebrated a family members birthday (9 year old). As it turned out, the siblings and the adults also had an amazing time during the party. The dodge ball court was totally hilarious to watch everyone play in. The kids also liked the other activities such as foosball and air hockey. From beginning to end, everything went very smoothly thanks to our extremely organized party hostess. The structured format worked well and the amount of time was more than adequate. I highly recommend this place and we will be back!

2
★★★★★

We celebrated a family members birthday (9 year old). As it turned out, the siblings and the adults also had an amazing time during the party. The dodge ball court was totally hilarious to watch everyone play in. The kids also liked the other activities such as foosball and air hockey. From beginning to end, everything went very smoothly thanks to our extremely organized party hostess. The structured format worked well and the amount of time was more than adequate. I highly recommend this place and we will be back!

Pros: Parking was plentiful, everything was well organized, customer service was top notch.

.

I did not receive the call that was made one hour before our party. I showed up with my two boys and almost 30 kids to find there was no party. It was horrible. The staff member was extremely unhelpful, even rude. If we had cancelled even one week before our party we would've owed them major $$. We went to Chuck-E-Cheese, their staff was AMAZING, the kids had a blast, and I had a major headache. I have not recieved any follow-up or apology from 321 Bounce.

1
★☆☆☆☆

I did not receive the call that was made one hour before our party. I showed up with my two boys and almost 30 kids to find there was no party. It was horrible. The staff member was extremely unhelpful, even rude. If we had cancelled even one week before our party we would've owed them major $$. We went to Chuck-E-Cheese, their staff was AMAZING, the kids had a blast, and I had a major headache. I have not recieved any follow-up or apology from 321 Bounce.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

I had my daughter's birthday party booked for over a month. 1 HOUR prior to party time, as I am literally getting into my car I get a phone call from "321 bounce" telling me that they have been having trouble with their electricity all day and cannot host my party. If they had been having trouble with their electricity that day WHY WAIT 1 HOUR PRIOR TO PARTY TIME TO CALL ME? I had people driving a long way to come. We had to rush to find an alternative party site, try to call everyone, all while trying to calm a crying 8 year old. They should have called MUCH earlier in the day if they had been having electrical issues. This is TERRIBLE business practice! I will avoid all future business with this place and encourage friends and family to do so as well. AVOID "321 bounce" or your likely to have a rotten birthday!

1
★☆☆☆☆

I had my daughter's birthday party booked for over a month. 1 HOUR prior to party time, as I am literally getting into my car I get a phone call from "321 bounce" telling me that they have been having trouble with their electricity all day and cannot host my party. If they had been having trouble with their electricity that day WHY WAIT 1 HOUR PRIOR TO PARTY TIME TO CALL ME? I had people driving a long way to come. We had to rush to find an alternative party site, try to call everyone, all while trying to calm a crying 8 year old. They should have called MUCH earlier in the day if they had been having electrical issues. This is TERRIBLE business practice! I will avoid all future business with this place and encourage friends and family to do so as well. AVOID "321 bounce" or your likely to have a rotten birthday!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I read the prior review and was concerned about booking at 3 2 1 so I called them first. I decided to book a party at the Bellevue 3 2 1 Bounce and found their staff to be pleasant and helpful. I got the entire run down for how the the parties work and what I could and couldn't bring in. I asked about the carrot/celery thing. I was told because broccoli and califlower stink when they get warm. I totally agree, have you ever smelled warm broccoli? We ordered pizza from them and with the pizza we got unlimited use of a soda fountain for free! Seemed like a good deal to me. We had a blast and I didn't have to lift a finger! I will always have parties at 3 2 1 Bounce! My kids love it there!!!!!!!

2
★★★★★

I read the prior review and was concerned about booking at 3 2 1 so I called them first. I decided to book a party at the Bellevue 3 2 1 Bounce and found their staff to be pleasant and helpful. I got the entire run down for how the the parties work and what I could and couldn't bring in. I asked about the carrot/celery thing. I was told because broccoli and califlower stink when they get warm. I totally agree, have you ever smelled warm broccoli? We ordered pizza from them and with the pizza we got unlimited use of a soda fountain for free! Seemed like a good deal to me. We had a blast and I didn't have to lift a finger! I will always have parties at 3 2 1 Bounce! My kids love it there!!!!!!!

Pros: Easy place to host a party that is fun!

Cons: Very busy, book early!!!!

 

Wait, you're the expert.

If you've been to or used 321 Bounce, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review