Walgreens

★★☆☆☆
  • 2050 Long Prairie Rd

    Flower Mound, TX 75022

    Map & Directions
  • 972-355-4831

About Walgreens

Categories
  • Pharmacies
  • Convenience Stores
  • Photo Finishing
  • Beauty Supplies Stores
  • Beauty Supply Sales
  • Cosmetics
  • Perfume
  • Greeting Cards
  • Stationery Stores
Details
  • Vitamins
  • Wheelchairs
  • First Aid Supplies
  • Greeting Cards
Hours
M-Su 24hr
Year Established
  • 1901
Keywords
  • Pharmacy
  • Photo
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Apple Pay
Services
  • Photo
  • Flu Shots
1.5 2
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I am writing this review after my third visit today to this location to pick up my prescription. First the computers were down, so the lady took my information and said she would make sure all was well when the computers came up. I go back three hours later and the prescription isn't ready, so they tell me to come back in fifteen minutes. I come back forty-five minutes later and I'm told I have to come back the next day because they don't have my medication and had to order it. All three times I waited in VERY long lines. It would have been nice if someone would have contacted me and saved me the hassle of waiting in line over 20 minutes, yet again.\nMy husband uses the CVS up the street and he has teased me for years for being loyal to Walgreens despite the numerous challenges with their pharmacy. Well, after today he won't be able to tease me any longer....I am now a loyal CVS customer.

0
★☆☆☆☆

I am writing this review after my third visit today to this location to pick up my prescription. First the computers were down, so the lady took my information and said she would make sure all was well when the computers came up. I go back three hours later and the prescription isn't ready, so they tell me to come back in fifteen minutes. I come back forty-five minutes later and I'm told I have to come back the next day because they don't have my medication and had to order it. All three times I waited in VERY long lines. It would have been nice if someone would have contacted me and saved me the hassle of waiting in line over 20 minutes, yet again.\nMy husband uses the CVS up the street and he has teased me for years for being loyal to Walgreens despite the numerous challenges with their pharmacy. Well, after today he won't be able to tease me any longer....I am now a loyal CVS customer.

.

Especially in the evenings, the wait for prescriptions goes up to two hours or more. Prescriptions are often not ready on time (especially in the evenings). Even after your name is called, it takes up to 30 minutes to check out. They are severely understaffed and are not doing anything about it. Their approach seems to be that they have a captive audience and they do not have to do anything to improve their service levels.

On the positive side, this pharmacy has features such as 24 hour pharmacy, expresspay, prescription records available on the web, etc.

2
★★☆☆☆

Especially in the evenings, the wait for prescriptions goes up to two hours or more. Prescriptions are often not ready on time (especially in the evenings). Even after your name is called, it takes up to 30 minutes to check out. They are severely understaffed and are not doing anything about it. Their approach seems to be that they have a captive audience and they do not have to do anything to improve their service levels.

On the positive side, this pharmacy has features such as 24 hour pharmacy, expresspay, prescription records available on the web, etc.

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In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's largest drugstore chains. Each store carries 25,000...

 

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