Barber Insurance

★★★☆☆
  • 620 College Ave

    Santa Rosa, CA 95404

    Map & Directions
  • 707-526-7900

3.0 2
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These people are so helpful and informative. Been recommending them for years. Thank you for everything Barber!

5
★★★★★

These people are so helpful and informative. Been recommending them for years. Thank you for everything Barber!

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i would not recommend this company , thier agent ( RG ) , wants you to do all her work , while she recieves a paycheck. Isn't that what you pay for. She needed some employer info, gave her my employers phone #, and never took care of that, this has been going on for over a yr, instead of doing her job, she informed mercury ins to cancel my ins coverage. i called mercury, and they suggested to me to transfer policy to another agent as some of the agents they use are lazy

1
★☆☆☆☆

i would not recommend this company , thier agent ( RG ) , wants you to do all her work , while she recieves a paycheck. Isn't that what you pay for. She needed some employer info, gave her my employers phone #, and never took care of that, this has been going on for over a yr, instead of doing her job, she informed mercury ins to cancel my ins coverage. i called mercury, and they suggested to me to transfer policy to another agent as some of the agents they use are lazy

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Business Response:

J.A. We were sorry to see you go. RG contacted you by phone and mail several times to let you know that your employer would not release information on the details of your employment. I advised you the same when you called about the notice of cancellation. We still don't understand why you didn't want to give us the information yourself, and unfortunately, the insurance company (not the agent) will eventually cancel you if they don't get a response to a memo request. We certainly didn't want that to happen which is why we kept asking. Take care, and thank you for the feedback.
 

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