Big Bear Cool Cabins

★★★★★
Escape to beautiful Big Bear with mild summer temperatures and snowy winters. \n\n\n
  • 40375 Big Bear Blvd

    Big Bear Lake, CA 92315

    Map & Directions
  • 909-866-7374

About Big Bear Cool Cabins

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Hours
Sun 8am-7pm, Mon-Thu 8am-8pm, Sat 8am-8pm, Fri 8am-9pm

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COOL CABINS IS THE WORST-HUGE DISAPPOINTMENT. \r
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My family made a reservation for a condo on 4th of July at Forest Shores Lakefront in Big Bear. We made the reservation last year in 2013 and my mom called Cool Cabins every 2 months

3
★★★★★

COOL CABINS IS THE WORST-HUGE DISAPPOINTMENT. \r
\r
My family made a reservation for a condo on 4th of July at Forest Shores Lakefront in Big Bear. We made the reservation last year in 2013 and my mom called Cool Cabins every 2 months

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Perfect cabin for a quick weekend getaway. The cabin was nice and cozy yet spacious enough for a group stay. BigBearCoolCabins are amazing with regards to customer service. Very much enjoyed that anything we needed was a quick few minute

3
★★★★★

Perfect cabin for a quick weekend getaway. The cabin was nice and cozy yet spacious enough for a group stay. BigBearCoolCabins are amazing with regards to customer service. Very much enjoyed that anything we needed was a quick few minute

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"Bear's Den" cabin was very different from the many cabins I rented in the past 6 years in Big Bear. What I liked the most was that the living room and Kitchen was upstairs, that offered us a pleasant view, specially when snows outside.

3
★★★★★

"Bear's Den" cabin was very different from the many cabins I rented in the past 6 years in Big Bear. What I liked the most was that the living room and Kitchen was upstairs, that offered us a pleasant view, specially when snows outside.

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This was our third time with Cool Cabins and our first time at Smokey Bear's Den. It was the best of our three experiences. The cabin was well-stocked, very clean, and in a quiet neighborhood. We really enjoyed all of the "perks"- the BBQ,

3
★★★★★

This was our third time with Cool Cabins and our first time at Smokey Bear's Den. It was the best of our three experiences. The cabin was well-stocked, very clean, and in a quiet neighborhood. We really enjoyed all of the "perks"- the BBQ,

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My family and I enjoyed our weekend stay recently at the Creekside cabin in Big Bear. From a snowball fight amongst the trees and creek behind the cabin, to a family air hockey tournament, to a short walk to the lake, to a warm fire while

3
★★★★★

My family and I enjoyed our weekend stay recently at the Creekside cabin in Big Bear. From a snowball fight amongst the trees and creek behind the cabin, to a family air hockey tournament, to a short walk to the lake, to a warm fire while

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Me, my husband, & kids had enjoyed our stay at the Big Bear Cool Cabin "The Fox Paw". The house is very modernized, clean, spacious/roomy, & on top of that it has a game room that we & our kids had enjoyed so much. We will definitely would

3
★★★★★

Me, my husband, & kids had enjoyed our stay at the Big Bear Cool Cabin "The Fox Paw". The house is very modernized, clean, spacious/roomy, & on top of that it has a game room that we & our kids had enjoyed so much. We will definitely would

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Yogi Bear's Den is a fantastic cabin. Myself and a few other friends were participating in the Tough Mudder, an endurance run, at nearby Snow Valley. The cabin was in a great location, fantastic condition, and a great place to relax after

3
★★★★★

Yogi Bear's Den is a fantastic cabin. Myself and a few other friends were participating in the Tough Mudder, an endurance run, at nearby Snow Valley. The cabin was in a great location, fantastic condition, and a great place to relax after

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We had a great time at this cozy, comfortable, clean cabin. This is not the right place if you want to be in a remote, woodsy setting. But if you like having your kids walk right over to the lifts and be able to come back to the cabin for

3
★★★★★

We had a great time at this cozy, comfortable, clean cabin. This is not the right place if you want to be in a remote, woodsy setting. But if you like having your kids walk right over to the lifts and be able to come back to the cabin for

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The house was great, big and spaced out enough that it never felt crowded with 15 of us. For a group this size most will have to share sleeping quarters but other than that the house is definitely big enough. The customer service that Big

3
★★★★★

The house was great, big and spaced out enough that it never felt crowded with 15 of us. For a group this size most will have to share sleeping quarters but other than that the house is definitely big enough. The customer service that Big

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We recently stayed at the Lakefront Leisure with our two dogs and we all loved it! The fenced in yard was a huge bonus for us, so our dogs could roam around while we enjoyed the hot tub at sunset. A beautiful view and a great cabin. The

3
★★★★★

We recently stayed at the Lakefront Leisure with our two dogs and we all loved it! The fenced in yard was a huge bonus for us, so our dogs could roam around while we enjoyed the hot tub at sunset. A beautiful view and a great cabin. The

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After a long and stressful school year, Home Sweet Home couldn't have offered me more peace and quiet. The location was magnificent as it was very close to the forest walking trail. The cabin itself was quite excellent, cozy and

3
★★★★★

After a long and stressful school year, Home Sweet Home couldn't have offered me more peace and quiet. The location was magnificent as it was very close to the forest walking trail. The cabin itself was quite excellent, cozy and

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We are a family of 4 who needed a weekend away and this home was just what we needed. We actually own a vacation rental company where we handle beach houses in Newport Beach so we know the "routine" so everything about this home from the

3
★★★★★

We are a family of 4 who needed a weekend away and this home was just what we needed. We actually own a vacation rental company where we handle beach houses in Newport Beach so we know the "routine" so everything about this home from the

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I have used cool cabins for the past 2 winters and both times I was satisfied with this company. I got the same cabin both times "Frashers Forest" with about 14 friends. I dont know about the other reviews but the driveway was always

3
★★★★★

I have used cool cabins for the past 2 winters and both times I was satisfied with this company. I got the same cabin both times "Frashers Forest" with about 14 friends. I dont know about the other reviews but the driveway was always

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My husband and I stayed at Knotty Pine Cabin over Labor Day weekend. We had a fantastic time, and will be requesting that cabin again the next time we go back. We have two dogs and asked for a place with a fenced yard. Knotty Pine Cabin

3
★★★★★

My husband and I stayed at Knotty Pine Cabin over Labor Day weekend. We had a fantastic time, and will be requesting that cabin again the next time we go back. We have two dogs and asked for a place with a fenced yard. Knotty Pine Cabin

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I went last winter with a group of 8 people plus a dog. We rented Two Pines Dog Friendly Cabin. We had a fun time lighting a fire, baking cookies and playing in the snow out front. It is in a great location to walk/hike around the streets.

3
★★★★★

I went last winter with a group of 8 people plus a dog. We rented Two Pines Dog Friendly Cabin. We had a fun time lighting a fire, baking cookies and playing in the snow out front. It is in a great location to walk/hike around the streets.

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We've stayed in two different cabins they manage, and both have been quite nice. The bedding is fresh and clean, and Cool Cabins provides plenty of clean white towels and toiletries for your stay. If anything needs attention, they respond

3
★★★★★

We've stayed in two different cabins they manage, and both have been quite nice. The bedding is fresh and clean, and Cool Cabins provides plenty of clean white towels and toiletries for your stay. If anything needs attention, they respond

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We stayed at the rental home for two nights and had virtually no complaints. The house was clean and the furniture and linens were very comfortable. The heating was adequate, though the two bedrooms do not have individual heaters so you

3
★★★★★

We stayed at the rental home for two nights and had virtually no complaints. The house was clean and the furniture and linens were very comfortable. The heating was adequate, though the two bedrooms do not have individual heaters so you

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We had a wonderful and relaxing vacation. The house #1100 was absolutely wonderful. Spacious, clean, comfortable and well taken care of. We felt at home and we felt the owners take pride and care in making sure their vacationers are

3
★★★★★

We had a wonderful and relaxing vacation. The house #1100 was absolutely wonderful. Spacious, clean, comfortable and well taken care of. We felt at home and we felt the owners take pride and care in making sure their vacationers are

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My family and I really enjoyed the stay at one of the Big Bear Vacation rentals Bear Ridge #1021. It had a great fenced in backyard so that my dogs could run around and my children. The place was clean and cozy. The fireplace and the

3
★★★★★

My family and I really enjoyed the stay at one of the Big Bear Vacation rentals Bear Ridge #1021. It had a great fenced in backyard so that my dogs could run around and my children. The place was clean and cozy. The fireplace and the

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We were looking for a cabin as a base of operations for a motorcycle weekend. We were offered this wonderful cabin. It is centrally located well decorated and meticulosly maintained. It woulld also be a perfect cabin for snow activities

3
★★★★★

We were looking for a cabin as a base of operations for a motorcycle weekend. We were offered this wonderful cabin. It is centrally located well decorated and meticulosly maintained. It woulld also be a perfect cabin for snow activities

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We loved this cabin. 1021 was clean, cozy, and comfortable. The fenced in backyard was perfect for bringing our two dogs. They had a great time and so did we! We definitely plan to come back.

3
★★★★★

We loved this cabin. 1021 was clean, cozy, and comfortable. The fenced in backyard was perfect for bringing our two dogs. They had a great time and so did we! We definitely plan to come back.

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This Cabin is better in person. The picture for unit 878 does not do justice. The location is fantastic, neighborhood is great, parking is for 2 cars, awesome backyard, fantastic Spa, great interior design and floor plan. The exterior is

3
★★★★★

This Cabin is better in person. The picture for unit 878 does not do justice. The location is fantastic, neighborhood is great, parking is for 2 cars, awesome backyard, fantastic Spa, great interior design and floor plan. The exterior is

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These people are total scammers!! We are a professional couple and rented a cabin through this along with another family. We had nothing but problems with the home and the owner was more than willing to compensate us for our troubles until

3
★★★★★

These people are total scammers!! We are a professional couple and rented a cabin through this along with another family. We had nothing but problems with the home and the owner was more than willing to compensate us for our troubles until

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We booked our cabin for Jan 22-24, 2010. There was a major storm that moved
through southern California on the week days. It was a major battle coming up
the only road that was open on Friday night. We finally reached the alarm company on big bear
blvd after 6 hours +. We received the information for the lock box which contained the keys to
the cabin. We proceeded to make our way to the cabin and some of the roads were
packed with snow; we were about 50 feet away from our cabin when our van gave out
and would not continue through the wall of snow. We walked towards the cabin
and found a wall of snow piled 10-12 feet high. Keep in mind it wasn't raining
or snowing the whole drive up. We thought that management would at least
warn us about the drive way or give us shovels! We had to pay a guy $40 to plow our
driveway, just enough for one car, when it was made for two. After the guy plowed
our driveway, we came back to find a car in our spot. WTF?! It took me all
night to get ahold of someone to tow the car away. btw, the emergency number
for cool cabins sucks elephant balls, always busy, or no one picks up, total B.S.
When we did finally get into our cabin at 3am, there wasn't any electricity?! WTF?!
No electricity = No heat. No electricity = Dead cell phones, No cell phones = Can't call 911 = Dead!!!
No shovels in the house, no candles, and beautiful a warning sign above the fireplace saying
"do not put firewood in fireplace!" WTF?! Are you trying to kill me?! Give me
an emergency number i can't reach? be nice to me on the phone, and put my friends and i in a
freezer? not cool! (no pun intended) So, continuing on with the story... we finally got the car removed from
our driveway, no thanks to the cool cabins folks. I finally got some sleep at 7am and woke up an hour later
to get ready for some snowboarding. I continued to call them at 8am before we went snowboarding, but
no one was picking up the phone. I called to complain and the lady kept on saying "it's out
of our control", how about you tell me if there's no electricity?!, You claim that you "prepare" the cabin
before we arrive, BULL motha effen SHIZ! I would comment on the service, but none was provided to us
to begin with. The way they run this business should be down right illegal. I will
never ever ever ever rent from "COOL CABINS" again. WARNING!, save yourself from the trouble
that my friends and I have went through, even if it costs a little more, try another company!
It's not worth it. I'm sure all of the reviewers that gave them good ratings had great service
from them, and i expected the same especially when it was already a difficult night. Thank you, to
the Sheriff in big bear that helped us out @ 5am.

0
★☆☆☆☆

We booked our cabin for Jan 22-24, 2010. There was a major storm that moved
through southern California on the week days. It was a major battle coming up
the only road that was open on Friday night. We finally reached the alarm company on big bear
blvd after 6 hours +. We received the information for the lock box which contained the keys to
the cabin. We proceeded to make our way to the cabin and some of the roads were
packed with snow; we were about 50 feet away from our cabin when our van gave out
and would not continue through the wall of snow. We walked towards the cabin
and found a wall of snow piled 10-12 feet high. Keep in mind it wasn't raining
or snowing the whole drive up. We thought that management would at least
warn us about the drive way or give us shovels! We had to pay a guy $40 to plow our
driveway, just enough for one car, when it was made for two. After the guy plowed
our driveway, we came back to find a car in our spot. WTF?! It took me all
night to get ahold of someone to tow the car away. btw, the emergency number
for cool cabins sucks elephant balls, always busy, or no one picks up, total B.S.
When we did finally get into our cabin at 3am, there wasn't any electricity?! WTF?!
No electricity = No heat. No electricity = Dead cell phones, No cell phones = Can't call 911 = Dead!!!
No shovels in the house, no candles, and beautiful a warning sign above the fireplace saying
"do not put firewood in fireplace!" WTF?! Are you trying to kill me?! Give me
an emergency number i can't reach? be nice to me on the phone, and put my friends and i in a
freezer? not cool! (no pun intended) So, continuing on with the story... we finally got the car removed from
our driveway, no thanks to the cool cabins folks. I finally got some sleep at 7am and woke up an hour later
to get ready for some snowboarding. I continued to call them at 8am before we went snowboarding, but
no one was picking up the phone. I called to complain and the lady kept on saying "it's out
of our control", how about you tell me if there's no electricity?!, You claim that you "prepare" the cabin
before we arrive, BULL motha effen SHIZ! I would comment on the service, but none was provided to us
to begin with. The way they run this business should be down right illegal. I will
never ever ever ever rent from "COOL CABINS" again. WARNING!, save yourself from the trouble
that my friends and I have went through, even if it costs a little more, try another company!
It's not worth it. I'm sure all of the reviewers that gave them good ratings had great service
from them, and i expected the same especially when it was already a difficult night. Thank you, to
the Sheriff in big bear that helped us out @ 5am.

Pros: NONE AT ALL

Cons: EVERYTHING!

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After doing a lot of research, we decided to stay at a cabin offered by BBCC. We did so mainly because they were participating in the Chamber of Commerce's "stimulus package." So, we were supposed to receive a $50 certificate to help offset the cost (of our $900+ rental) when we checked in.

The office was disorganized and we had to wait as two (friendly, but very young) staff helped 2-3 people ahead of us. When it was our turn, they didn't know where our check in materials were.

When we arrived at the cabin (which was fine), I realized they hadn't given us the credit card/$50 certificate. I called the front office. To make a long story short, they were rude and repeatedly said "unless you say something about the stimulus at the time you book, you don't get this." Good luck finding any way to indicate the stimulus if you book through their website!

We liked the cabin we rented but will never go through this agency again.

0
★☆☆☆☆

After doing a lot of research, we decided to stay at a cabin offered by BBCC. We did so mainly because they were participating in the Chamber of Commerce's "stimulus package." So, we were supposed to receive a $50 certificate to help offset the cost (of our $900+ rental) when we checked in.

The office was disorganized and we had to wait as two (friendly, but very young) staff helped 2-3 people ahead of us. When it was our turn, they didn't know where our check in materials were.

When we arrived at the cabin (which was fine), I realized they hadn't given us the credit card/$50 certificate. I called the front office. To make a long story short, they were rude and repeatedly said "unless you say something about the stimulus at the time you book, you don't get this." Good luck finding any way to indicate the stimulus if you book through their website!

We liked the cabin we rented but will never go through this agency again.

Pros: Nice cabin (the owners should find new management)

Cons: Shady business practices; rude manager

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Do Not Stay Here!!!!! It is terrible. Our Cabin was insect infested and dust was every where. I so wish I would have read all the reviews for this place. I am out 300.00 because they don't give refunds. Their contract protects them no you

1
★☆☆☆☆

Do Not Stay Here!!!!! It is terrible. Our Cabin was insect infested and dust was every where. I so wish I would have read all the reviews for this place. I am out 300.00 because they don't give refunds. Their contract protects them no you

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Absolutely STAY AWAY! We were just there and just after we booked our cabin, we read the reviews and the reviews warned us that the bedsheets and towels were not clean. So, we brought our own sheets and towels. And when we got there to check-in, they routed us to another office after the fact that parking there was horrible! finally we got to check-in, got our key code and directions....they gave us the WRONG Directions to our cabin!!! When we got to our cabin, the sheets had shoe marks and i didn't even bother using their towels as i saw piles of soiled towels and sheets just sitting outside (in the parking lot!) in the back of the office...thinking they must be moldy since these soiled items are out in the open where there is a lot of moisture! Gross!

Our cabin was roomy, but looked old and musty. Suppose to sleep 12 people, but get this, only 2 toilet paper rolls in the bathroom, 1 roll for each bathroom!!! I called the office and asked for a later check-out to be compensated from all this mess but they were going to charge us $45, no way! Very bad customer service!!! Please be very, very wary and go somewhere else. Cool Cabins is just not the way to go if you want to have a pleasant stay in Big Bear!

0
★☆☆☆☆

Absolutely STAY AWAY! We were just there and just after we booked our cabin, we read the reviews and the reviews warned us that the bedsheets and towels were not clean. So, we brought our own sheets and towels. And when we got there to check-in, they routed us to another office after the fact that parking there was horrible! finally we got to check-in, got our key code and directions....they gave us the WRONG Directions to our cabin!!! When we got to our cabin, the sheets had shoe marks and i didn't even bother using their towels as i saw piles of soiled towels and sheets just sitting outside (in the parking lot!) in the back of the office...thinking they must be moldy since these soiled items are out in the open where there is a lot of moisture! Gross!

Our cabin was roomy, but looked old and musty. Suppose to sleep 12 people, but get this, only 2 toilet paper rolls in the bathroom, 1 roll for each bathroom!!! I called the office and asked for a later check-out to be compensated from all this mess but they were going to charge us $45, no way! Very bad customer service!!! Please be very, very wary and go somewhere else. Cool Cabins is just not the way to go if you want to have a pleasant stay in Big Bear!

Pros: roomy

Cons: old, musty, bad customer service

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Simply put...Use another company!! Big Bear Cool Cabins reserved my stay with my credit card but were quick to give me homework to do-- making it confusing to say the least. They were adamant that my reservation WAS NOT COMPLETE until I followed through by faxing back a form they emailed me a couple days later. My plans changed and since they made it very clear that the reservation would not be completed until I faxed them back, I didn't feel it necessary to call and cancel my "reservation." Days later I received another email stating that I had lost the reservation because I had not followed up. I was relieved as I did not want anyone to lose business on account of my changed plans. THEN I RECEIVED MY VISA BILL! They had charged me the full amount. I politely called the office to bring the error to their attention and they said they would call me back...They never did, what a surprise. So I called them back and re-explained the details. They refused to credit my Visa and are giving me 6 months to use the credit. I WILL NEVER USE THEM AGAIN AND SUGGEST YOU THINK TWICE BEFORE USING THEM. I also noted someone followed up a legitimate complaint that was posted by someone else with a nasty remark-- wonder if it was one of the employees of Cool Cabins...honestly I wouldn't be surprised.

0
★☆☆☆☆

Simply put...Use another company!! Big Bear Cool Cabins reserved my stay with my credit card but were quick to give me homework to do-- making it confusing to say the least. They were adamant that my reservation WAS NOT COMPLETE until I followed through by faxing back a form they emailed me a couple days later. My plans changed and since they made it very clear that the reservation would not be completed until I faxed them back, I didn't feel it necessary to call and cancel my "reservation." Days later I received another email stating that I had lost the reservation because I had not followed up. I was relieved as I did not want anyone to lose business on account of my changed plans. THEN I RECEIVED MY VISA BILL! They had charged me the full amount. I politely called the office to bring the error to their attention and they said they would call me back...They never did, what a surprise. So I called them back and re-explained the details. They refused to credit my Visa and are giving me 6 months to use the credit. I WILL NEVER USE THEM AGAIN AND SUGGEST YOU THINK TWICE BEFORE USING THEM. I also noted someone followed up a legitimate complaint that was posted by someone else with a nasty remark-- wonder if it was one of the employees of Cool Cabins...honestly I wouldn't be surprised.

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Rented from Cool Cabins recently and it was the pits. I would highly recommend staying away from this company. They rented me a cabin that had serious problems like no heat, no hot water, dirty linens and sheets. The furniture was old and many things were broken.

Do yourself a favor and do your homework. The b etter b usiness b ureau website gives Cool Cabins an "F" with over 50 bad reviews just this year. Any positive reviews you read are probably fakes, honestly. Ever since I have posted about them on the net, they started a campaign to counter my attempt to get the word out.

Anyway, you have been warned. Good luck!

0
★☆☆☆☆

Rented from Cool Cabins recently and it was the pits. I would highly recommend staying away from this company. They rented me a cabin that had serious problems like no heat, no hot water, dirty linens and sheets. The furniture was old and many things were broken.

Do yourself a favor and do your homework. The b etter b usiness b ureau website gives Cool Cabins an "F" with over 50 bad reviews just this year. Any positive reviews you read are probably fakes, honestly. Ever since I have posted about them on the net, they started a campaign to counter my attempt to get the word out.

Anyway, you have been warned. Good luck!

Pros: None

Cons: Everything - cabin was furnished with broken items, no heat, no hot water, and horrible customer service

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I recently rented a 6 bedroom home thru Big Bear Cool Cabins. They are attentive right up until your card is charged for the 1st time - which is 1/2 the rental and non-refundable. After that, they disappear. E-mails about available activities for small children, equipment rentals for older children, anything at all - went into their "completely ignore" box. I work full time and phoning was not an option (I thought!). I eventually HAD to call (long distance) to get my answers. And if you have a problem after the rental - Heaven Forbid - you start the "ignoring" process all over again. This time I finally received a response when I typed a letter to two local newspapers and the local radio station - and then attached it to my final e-mail with a threat that another non-reponse would have it going to the people it was addressed to. Obviously, I received a reponse within hours! - not days.

There are many, many, available rental agencies in Big Bear. My advice is DO NOT CALL OR E-MAIL BIG BEAR COOL CABINS.

1
★☆☆☆☆

I recently rented a 6 bedroom home thru Big Bear Cool Cabins. They are attentive right up until your card is charged for the 1st time - which is 1/2 the rental and non-refundable. After that, they disappear. E-mails about available activities for small children, equipment rentals for older children, anything at all - went into their "completely ignore" box. I work full time and phoning was not an option (I thought!). I eventually HAD to call (long distance) to get my answers. And if you have a problem after the rental - Heaven Forbid - you start the "ignoring" process all over again. This time I finally received a response when I typed a letter to two local newspapers and the local radio station - and then attached it to my final e-mail with a threat that another non-reponse would have it going to the people it was addressed to. Obviously, I received a reponse within hours! - not days.

There are many, many, available rental agencies in Big Bear. My advice is DO NOT CALL OR E-MAIL BIG BEAR COOL CABINS.

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