Carolina Veterinary Specialists

★★★☆☆
  • 2225 Township Rd

    Charlotte, NC 28273

    Map & Directions
  • 980-939-0649

About Carolina Veterinary Specialists

Hours
M-F 8am - 5pm
2.7 10
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SCARED US INTO THINKING OUR DOG WAS GOING TO DIE\r
WE TOOK OUR 4 YR OLD BOXER TO HAVE A GROWTH ON HIS LOWER EYELID. THEY TOLD US HE NEEDED TO HAVE $2500 WORTH OF SURGERY AND IF HE DIDNT HE WOULD DIE.MAKING US FEEL BAD BECAUSE WE DONT HAVE

3
★★★★★

SCARED US INTO THINKING OUR DOG WAS GOING TO DIE\r
WE TOOK OUR 4 YR OLD BOXER TO HAVE A GROWTH ON HIS LOWER EYELID. THEY TOLD US HE NEEDED TO HAVE $2500 WORTH OF SURGERY AND IF HE DIDNT HE WOULD DIE.MAKING US FEEL BAD BECAUSE WE DONT HAVE

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Unfortunately I did not have a good experience at Carolina Veterinary Specialists. The communication was definitely lacking with the staff. They make you sign a document asking if you want itemized estimates for all treatments which I did want (and I signed it). Then when I asked for a quick nail trim (I thought it would be a courtesy after I had already spent $100), they charged my $30 and didn t tell me it would be that much. They would not refund it. Also the doc and tech didn t even hand me the discharge instructions or go over it with me. She printed it to the front desk. They need a lot of work on their communication and also to follow through on what they have people SIGN. Get a copy of that paperwork if you go there.

1
★☆☆☆☆

Unfortunately I did not have a good experience at Carolina Veterinary Specialists. The communication was definitely lacking with the staff. They make you sign a document asking if you want itemized estimates for all treatments which I did want (and I signed it). Then when I asked for a quick nail trim (I thought it would be a courtesy after I had already spent $100), they charged my $30 and didn t tell me it would be that much. They would not refund it. Also the doc and tech didn t even hand me the discharge instructions or go over it with me. She printed it to the front desk. They need a lot of work on their communication and also to follow through on what they have people SIGN. Get a copy of that paperwork if you go there.

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Five years ago, these people did wonderful work with one of our cats. However, earlier this year, with the same animal, they were 1) never able to even determine what was wrong 2) Took advantage of our emotions to run up two months of bills (in the five figure range) 3) as we found out once we lost the cat never bothered to mention various symptoms that would have allowed us to make that hard decision weeks earlier, thus preventing our pet from suffering for two additional weeks and to cap it all 4) The "specialist" in charge of the case did not even have the decency to call us up and tell us he was sorry (we were away on business when we had to put her down, and we dealt with another member of the staff, who, I must admit, was more sympathetic and gave us more advice in one day than the other vet did in six weeks!) As I said, in the title, if you love your animal beware!

1
★☆☆☆☆

Five years ago, these people did wonderful work with one of our cats. However, earlier this year, with the same animal, they were 1) never able to even determine what was wrong 2) Took advantage of our emotions to run up two months of bills (in the five figure range) 3) as we found out once we lost the cat never bothered to mention various symptoms that would have allowed us to make that hard decision weeks earlier, thus preventing our pet from suffering for two additional weeks and to cap it all 4) The "specialist" in charge of the case did not even have the decency to call us up and tell us he was sorry (we were away on business when we had to put her down, and we dealt with another member of the staff, who, I must admit, was more sympathetic and gave us more advice in one day than the other vet did in six weeks!) As I said, in the title, if you love your animal beware!

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1 out of 1 people found this review helpful.

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I've just read a couple of negative reviews regarding CVS and I was quite shocked at the comments. I am a professional, considered intelligent and make business decisions based upon fact. I have nothing but extremely favorable comments to say regarding my experience with CVS. Yes, they are considered pricey....comparable to when a human goes to a specialist...prices are mostly at a premium too.

My Yorkie, Tara, lived probably 2-3 yrs longer then she would have without their great care. She did live to reach 19. (And we visited CVS a few times during those last years.)

My experience with CVS included Cardiologist, Internalist, surgeons and the billing and administrative staff. All were professional, competent, listened and responded with empathy. From Dr Todd Smith removing a mass the size of a softball that consumeed her whole abdomen at 2am in the morning to the sympathy expressed (and the mailed hand written card from the staff) when years later I had to accept her fate...I can't say enough compliments and thank yous.

As it pertains to the business side, yes, they are a business and they need to operate as such so they can provide this good care. I'm sure their overhead is extremely high. I could not afford to pay for the last services, nor the cremation services that I requested they coordinate. They worked with me to make this a win-win situation and I paid my bill in full over time.

In closing, I just rescued a sickly yorkie. Why? Beause I'm confident that CVS might be able to help him. If they can't - it is doubtful that anyone can. I'm betting on the former. And, face it, our pets are family and they deserve the best that we can provide.

Frank B

5
★★★★★

I've just read a couple of negative reviews regarding CVS and I was quite shocked at the comments. I am a professional, considered intelligent and make business decisions based upon fact. I have nothing but extremely favorable comments to say regarding my experience with CVS. Yes, they are considered pricey....comparable to when a human goes to a specialist...prices are mostly at a premium too.

My Yorkie, Tara, lived probably 2-3 yrs longer then she would have without their great care. She did live to reach 19. (And we visited CVS a few times during those last years.)

My experience with CVS included Cardiologist, Internalist, surgeons and the billing and administrative staff. All were professional, competent, listened and responded with empathy. From Dr Todd Smith removing a mass the size of a softball that consumeed her whole abdomen at 2am in the morning to the sympathy expressed (and the mailed hand written card from the staff) when years later I had to accept her fate...I can't say enough compliments and thank yous.

As it pertains to the business side, yes, they are a business and they need to operate as such so they can provide this good care. I'm sure their overhead is extremely high. I could not afford to pay for the last services, nor the cremation services that I requested they coordinate. They worked with me to make this a win-win situation and I paid my bill in full over time.

In closing, I just rescued a sickly yorkie. Why? Beause I'm confident that CVS might be able to help him. If they can't - it is doubtful that anyone can. I'm betting on the former. And, face it, our pets are family and they deserve the best that we can provide.

Frank B

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0 out of 1 people found this review helpful.

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Be very very aware that Carolina Veterinary Specialists is a business first. I was casually led down the path of surgery for my 11 year old dog, and then asked to make a five minute decision "while he's still under anesthesia" was how the doctor put it over the phone while my dog was still on the operating table. Well, to make a long story short, my dog survived surgery on friday, but died by the end of the weekend. And on top of a dead dog, they slapped me with an $8,000 bill, two to three times the estimate, refusing to budge when I complained. Yes it looks like a pet hospital, but it's very much a business.
I bet a very profitable business.

1
★☆☆☆☆

Be very very aware that Carolina Veterinary Specialists is a business first. I was casually led down the path of surgery for my 11 year old dog, and then asked to make a five minute decision "while he's still under anesthesia" was how the doctor put it over the phone while my dog was still on the operating table. Well, to make a long story short, my dog survived surgery on friday, but died by the end of the weekend. And on top of a dead dog, they slapped me with an $8,000 bill, two to three times the estimate, refusing to budge when I complained. Yes it looks like a pet hospital, but it's very much a business.
I bet a very profitable business.

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1 out of 1 people found this review helpful.

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Not impressed with this place. They told us that our dog required surgery immediately within 3 days or she would get so bad that no surgery could ever fix or orthopedic problems. She may not walk again if we didn't do surgery immediately. Tried to guilt me into surgery without the vet ever seeing a single x-ray or looking at my dog. They literally scheduled surgery before seeing either an x-ray or my dog. They didn't even have a diagnosis

Needless to said I would not do surgery until I knew what was wrong, benefits/risks, etc. Met with the dr. the following day and was told that they had an idea what was wrong but would have to cut open my dog to really determine the problem and how to fix it. Said no. Then the solution was well we can do new x-rays and maybe have a better idea. Said no.

Went to a different specialist who determined that the assumed diagnosis provided here was completely wrong and that there was maybe two surgeons in the US that could fix this problem. My dog did not have surgery and has been fine for six months so far. Went from three days and never walking again to playing in the backyard six months later.

1
★☆☆☆☆

Not impressed with this place. They told us that our dog required surgery immediately within 3 days or she would get so bad that no surgery could ever fix or orthopedic problems. She may not walk again if we didn't do surgery immediately. Tried to guilt me into surgery without the vet ever seeing a single x-ray or looking at my dog. They literally scheduled surgery before seeing either an x-ray or my dog. They didn't even have a diagnosis

Needless to said I would not do surgery until I knew what was wrong, benefits/risks, etc. Met with the dr. the following day and was told that they had an idea what was wrong but would have to cut open my dog to really determine the problem and how to fix it. Said no. Then the solution was well we can do new x-rays and maybe have a better idea. Said no.

Went to a different specialist who determined that the assumed diagnosis provided here was completely wrong and that there was maybe two surgeons in the US that could fix this problem. My dog did not have surgery and has been fine for six months so far. Went from three days and never walking again to playing in the backyard six months later.

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1 out of 1 people found this review helpful.

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First of all, I am not writing this out of vindictiveness. My husband and I are in intense pain mourning the loss of Pepe over one week ago, our small mixed Terrier, a rescue dog. We had him thirteen and a half years. He was pure love, very loving and devoted and gave us wonderful, happy years. He had a heart condition, diabetic over two years. He tested positive for Cushings. The vet who found his diabetes suspected it by his appearance, that's when we started testing him. He was hospitalized for pancreatitis last June for two days. They ran up a high bill. When his enzyme numbers improved, we took him home. The bill was way beyond our means and we had to make payments.This time his symptoms were intestinal gas and rectal discharge, many bowel movements, ravenous appetite, and more recently vomiting. I requested an ultrasound. On an outpatient basis, the vet again ran up $1,000 in one day (x-rays, etc). The most important thing she did was locate a nodule, aspirate it and found it to be cancerous. The day she gave me the bad news, his glucose reading was very high. I felt he needed to be admitted to CVS. I know now I was in denial not wanting to believe he had metastasized cancer. The vet said she would drain fluid from his abdomen, place him on only IV fluids and antibiotics for the next two days. Again, a high bill was accumulating. I immediately told the vet to avoid doing this and get to the bottom of Pepe's problem.She suggested aspirating his pancreas since it looked abnormal on the ultrasound. I agreed. Both his pancreas and liver tested cancerous. She suggested euthanizing him. I was angry at her for putting him through unnecessary discomfort and suffering. The first step should have been determining if he had metastasis. I said we would come to take him home.Friday, on the way home, I unwrapped his neck and arm bandage (where catheters had been). I couldn't believe my eyes. He was full of fluid. It was hanging from his neck, his abdomen, legs and arms. He had a severe cough. His whole belly was beet red from the procedures they did to him. I suspect it probably caused the cancer to spread quickly everywhere. The next morning, we took him to our local vet and he gave him a lasix injection. I kept him on his pain medication and lasix pills but the fluid didn't go away. I left voice-mail for the vet to say putting him on all that fluid was a terrible mistake, he's not eliminating it and he has the most horrible cough. We finally put him to sleep at our local emergency clinic Tuesday around dawn.I feel terrible guilt for having agreed to the vet's treatment plan. I feel his last few days were especially painful and unnecessarily so. Knowing cancer had been found, he should not have been filled up with fluids since it served no purpose. I believe the right plan was to see where else the cancer was, knowing there was no point in pursuing treatment. CVS is very expensive and they will quickly run up a bill. It is exploitative as they know owners love their animals and will do anything to save them. I am very sorry I ever brought Pepe to CVS. I only pray God and he will forgive me for causing him so much pain before our precious baby passed away.

2
★★☆☆☆

First of all, I am not writing this out of vindictiveness. My husband and I are in intense pain mourning the loss of Pepe over one week ago, our small mixed Terrier, a rescue dog. We had him thirteen and a half years. He was pure love, very loving and devoted and gave us wonderful, happy years. He had a heart condition, diabetic over two years. He tested positive for Cushings. The vet who found his diabetes suspected it by his appearance, that's when we started testing him. He was hospitalized for pancreatitis last June for two days. They ran up a high bill. When his enzyme numbers improved, we took him home. The bill was way beyond our means and we had to make payments.This time his symptoms were intestinal gas and rectal discharge, many bowel movements, ravenous appetite, and more recently vomiting. I requested an ultrasound. On an outpatient basis, the vet again ran up $1,000 in one day (x-rays, etc). The most important thing she did was locate a nodule, aspirate it and found it to be cancerous. The day she gave me the bad news, his glucose reading was very high. I felt he needed to be admitted to CVS. I know now I was in denial not wanting to believe he had metastasized cancer. The vet said she would drain fluid from his abdomen, place him on only IV fluids and antibiotics for the next two days. Again, a high bill was accumulating. I immediately told the vet to avoid doing this and get to the bottom of Pepe's problem.She suggested aspirating his pancreas since it looked abnormal on the ultrasound. I agreed. Both his pancreas and liver tested cancerous. She suggested euthanizing him. I was angry at her for putting him through unnecessary discomfort and suffering. The first step should have been determining if he had metastasis. I said we would come to take him home.Friday, on the way home, I unwrapped his neck and arm bandage (where catheters had been). I couldn't believe my eyes. He was full of fluid. It was hanging from his neck, his abdomen, legs and arms. He had a severe cough. His whole belly was beet red from the procedures they did to him. I suspect it probably caused the cancer to spread quickly everywhere. The next morning, we took him to our local vet and he gave him a lasix injection. I kept him on his pain medication and lasix pills but the fluid didn't go away. I left voice-mail for the vet to say putting him on all that fluid was a terrible mistake, he's not eliminating it and he has the most horrible cough. We finally put him to sleep at our local emergency clinic Tuesday around dawn.I feel terrible guilt for having agreed to the vet's treatment plan. I feel his last few days were especially painful and unnecessarily so. Knowing cancer had been found, he should not have been filled up with fluids since it served no purpose. I believe the right plan was to see where else the cancer was, knowing there was no point in pursuing treatment. CVS is very expensive and they will quickly run up a bill. It is exploitative as they know owners love their animals and will do anything to save them. I am very sorry I ever brought Pepe to CVS. I only pray God and he will forgive me for causing him so much pain before our precious baby passed away.

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1 out of 1 people found this review helpful.

.

The vet who initially diagnosed my beloved kitty was cold, unfeeling and given the fact she was hugely pregnant, obviously wanting to be elsewhere. The vet who actually put my baby to sleep was better but as soon as she died and he could get me out of the room, he steered me right away to the cashier to "settle up my bill". AWFUL place, I'll never go back to another Carolina Vet Specialist.

1
★☆☆☆☆

The vet who initially diagnosed my beloved kitty was cold, unfeeling and given the fact she was hugely pregnant, obviously wanting to be elsewhere. The vet who actually put my baby to sleep was better but as soon as she died and he could get me out of the room, he steered me right away to the cashier to "settle up my bill". AWFUL place, I'll never go back to another Carolina Vet Specialist.

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1 out of 1 people found this review helpful.

.

If you have a life theatening event with your pet this is the place to go. The staff are very caring and nice. All seem to love what they do and they are up front with you. They are a bit pricey but given the situation what else are you to do.

Hope you never have to use them but if you do you have great service.

4
★★★★☆

If you have a life theatening event with your pet this is the place to go. The staff are very caring and nice. All seem to love what they do and they are up front with you. They are a bit pricey but given the situation what else are you to do.

Hope you never have to use them but if you do you have great service.

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0 out of 1 people found this review helpful.

.

Being referred to Carolina Veterinary Specialist basically means you have a very sick pet. It's a very scary experience that you don't easily forget. With that said, I need to add that if you have to face a serious illness or injury, this is the place to be. From the moment you enter the lobby, you know your pet is in the best possible hands. The staff is professional and courteous in every situation. The doctors are the best anywhere. If it can be fixed, they're the one's to do it. There's only one drawback to CVS. That $$$. They're in no way shape or form cheap. A simple consultation is over $100. Not everyone can afford their services, but those who can or sacrifice to do so are never sorry.

PROS: Life savers
CONS: Expensive.

5
★★★★★

Being referred to Carolina Veterinary Specialist basically means you have a very sick pet. It's a very scary experience that you don't easily forget. With that said, I need to add that if you have to face a serious illness or injury, this is the place to be. From the moment you enter the lobby, you know your pet is in the best possible hands. The staff is professional and courteous in every situation. The doctors are the best anywhere. If it can be fixed, they're the one's to do it. There's only one drawback to CVS. That $$$. They're in no way shape or form cheap. A simple consultation is over $100. Not everyone can afford their services, but those who can or sacrifice to do so are never sorry.

PROS: Life savers
CONS: Expensive.

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0 out of 1 people found this review helpful.

 

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