Accent Comfort Service

★★★★☆
  • 8421 Old Statesville Road, Suite 17

    Charlotte, NC 28269

    Map & Directions
  • 704-509-1200

About Accent Comfort Service

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4.45 20
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Great service! \r
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I would recommend Accent Comfort Services for all of your Air Conditioning, Heating and Plumbing needs. \r
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Wonderful working with their team and their dedication to customer satisfaction is incredible.\r
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Thanks

3
★★★★★

Great service! \r
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I would recommend Accent Comfort Services for all of your Air Conditioning, Heating and Plumbing needs. \r
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Wonderful working with their team and their dedication to customer satisfaction is incredible.\r
\r
Thanks

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We just had our fall maintenance done on our heating system. William was very knowledgeable, prompt and professional. My husband followed him around and he explained the entire process as he was working. As always, will be recommending.

3
★★★★★

We just had our fall maintenance done on our heating system. William was very knowledgeable, prompt and professional. My husband followed him around and he explained the entire process as he was working. As always, will be recommending.

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CROOKED COMPANY BEWARE!!! Been out numerous times and problem never fixed and now has totally ruined our floors causing mold from them not fixing the leak.

The owner Frank hides behind his techs who lie- I caught them on audio and have witnesses to prove the lies..

Do a search on this company and you will see how bad they are-- BEWARE- Keep an eye out for a News Story on this company.. We offered the owner several times to come out and look for himself but he wont..

Bunch of Crooks- Clueless Employees and an owner who cares about getting his money and screwing over the customer!!!

1
★☆☆☆☆

CROOKED COMPANY BEWARE!!! Been out numerous times and problem never fixed and now has totally ruined our floors causing mold from them not fixing the leak.

The owner Frank hides behind his techs who lie- I caught them on audio and have witnesses to prove the lies..

Do a search on this company and you will see how bad they are-- BEWARE- Keep an eye out for a News Story on this company.. We offered the owner several times to come out and look for himself but he wont..

Bunch of Crooks- Clueless Employees and an owner who cares about getting his money and screwing over the customer!!!

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CROOKED COMPANY BEWARE!!! Been out numerous times and problem never fixed and now has totally ruined our floors causing mold from them not fixing the leak. \r
\r
The owner Frank hides behind his techs who lie- I caught them on audio and

3
★★★★★

CROOKED COMPANY BEWARE!!! Been out numerous times and problem never fixed and now has totally ruined our floors causing mold from them not fixing the leak. \r
\r
The owner Frank hides behind his techs who lie- I caught them on audio and

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Absolutely horrible. After 3 trips they have still failed to repair our air conditioner. In addition, some items from my attic where the air conditioning unit is installed suddenly disappeared right after their visit. When they had to

3
★★★★★

Absolutely horrible. After 3 trips they have still failed to repair our air conditioner. In addition, some items from my attic where the air conditioning unit is installed suddenly disappeared right after their visit. When they had to

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I had a leaking garbage disposal and called my home warranty company to schedule a repair. They arranged for Accent Heating and Cooling to come out, so I checked out the reviews and was worried when I saw all the negativity. They

3
★★★★★

I had a leaking garbage disposal and called my home warranty company to schedule a repair. They arranged for Accent Heating and Cooling to come out, so I checked out the reviews and was worried when I saw all the negativity. They

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Horrible service with nasty foul mouthed customer representatives. Don't waste your money.

Use Anderson heating and Air instead I used them several times and never had a problem.

1
★☆☆☆☆

Horrible service with nasty foul mouthed customer representatives. Don't waste your money.

Use Anderson heating and Air instead I used them several times and never had a problem.

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Horrible service with nasty foul mouthed customer representatives.

3
★★★★★

Horrible service with nasty foul mouthed customer representatives.

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I had a problem with my heating system this past January. Throughout the entire process, they were professional, accommodating, and cheerful. Without reservation, I would recommend this company and their staff to anyone in need of

3
★★★★★

I had a problem with my heating system this past January. Throughout the entire process, they were professional, accommodating, and cheerful. Without reservation, I would recommend this company and their staff to anyone in need of

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They perform maintenance at my home annually and found a bad heat exchanger in my furnace. They provided a quote and saved me money with the energy tax credit and rebates with the utility.
Installed a high efficiency furnace and did excellent work.

5
★★★★★

They perform maintenance at my home annually and found a bad heat exchanger in my furnace. They provided a quote and saved me money with the energy tax credit and rebates with the utility.
Installed a high efficiency furnace and did excellent work.

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Accent came out and diagnosed a plumbing problem for me and quoted the price for the repair. They cleared the drain and took care of the problem. They were priced competitively and responded to my requests for scheduling as a priority. Can't say enough good things about them.

5
★★★★★

Accent came out and diagnosed a plumbing problem for me and quoted the price for the repair. They cleared the drain and took care of the problem. They were priced competitively and responded to my requests for scheduling as a priority. Can't say enough good things about them.

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Honest, Professional people with integrity. Quoted the repairs, came when they said they would. Completed the repiars and no extra costs. What more can you ask from a company.
Great Service!

5
★★★★★

Honest, Professional people with integrity. Quoted the repairs, came when they said they would. Completed the repiars and no extra costs. What more can you ask from a company.
Great Service!

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Accent came to our home and provided a detailed quotation regarding the conversion of our equipment to upgraded more efficient system. They were honest and answered all of our questions. Their workers were professional and cleaned up afterthemselves when completed. Would use them again and recommend to our friends. Great Service!!!!

5
★★★★★

Accent came to our home and provided a detailed quotation regarding the conversion of our equipment to upgraded more efficient system. They were honest and answered all of our questions. Their workers were professional and cleaned up afterthemselves when completed. Would use them again and recommend to our friends. Great Service!!!!

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We've used Accent for the last 6 years, and found their service just great! No hidden charges, no salary based on services sold! Polite and knowledgeable.

5
★★★★★

We've used Accent for the last 6 years, and found their service just great! No hidden charges, no salary based on services sold! Polite and knowledgeable.

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many people are complaining about Accent's pricing. I disagree completely. The home warranty companies do not cover every item. Some people don't understand that. They charged me a fair amount for the total scope of work they performed. They were honest and kept me aware of everything going on. Other companies want to bad mouth people because it make there own problems look better. There service was top notch and very honest, They made me feel as I was a partner in my service issue.

5
★★★★★

many people are complaining about Accent's pricing. I disagree completely. The home warranty companies do not cover every item. Some people don't understand that. They charged me a fair amount for the total scope of work they performed. They were honest and kept me aware of everything going on. Other companies want to bad mouth people because it make there own problems look better. There service was top notch and very honest, They made me feel as I was a partner in my service issue.

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Unfortunately, if this site allowed me the option I would not even give them 1 star. I agree with the last post. It took them 5 days to come out after my essential call. Once out they immediately informed me that it there would be a $75 charge to do a maintenance cleaning, of course which was not cover under my insurance that I had to cover problems with my appliances in my home. That consisted of using a hose to wash down my unit. The repair man added Freon and stated it should be good to go. By the way during his inspection he told me my damper was not working properly in my attic that the motor had fried. Of course that was not covered either and I was quoted a price of $695 to fix. If you Google a two zone damper-the entire system you can purchase one for $375. Yes, the entire system!!! And they quoted $695 for just the motor. 4 days later the AC begins to blow out hot air again and I placed a call on Monday and they did not come out until that Friday. 5 DAYS LATER. Once they came again the repair man stated that the condenser coil had a huge leak and would need to be replaced. That was covered under my insurance plan, however the 4 other items that they stated that I needed to replace was going to be $580 out of pocket. And of course none of this could be repaired on Friday because it would be a 3 hour job and he had too many calls booked after me. Well fortunately for me I know someone who is a certified HVAC repairmen and I had him do an inspection of my unit. Are you ready for this one!! The damper system did not need to be replaced, it was unhooked, the condenser coil did not have a huge leak in it, the condensate drain pain did not need to be replaced, the drain did not need to be replaced and the float switch they wanted to replace. Guess what? I did not even have a float switch to begin with. My friend also stated that the leak from was so small he could not even find it, he did a proper cleaning of the system, added some Freon, and well it??s perfectly. Better then it worked before. His bill $165. Now I am a reasonable person you make 1 mistake fine, but FIVE. Their customer service is TERRIBLE, they don??t care about YOU, and they will take advantage of YOU! Because guess what it??s hot outside and all the other companies are booked so you have no choice but to bend over and take it. Well this one you want take advantage of and I will make sure I tell everyone I know and that??s a lot of people. SHAME ON YOU!!

0
★☆☆☆☆

Unfortunately, if this site allowed me the option I would not even give them 1 star. I agree with the last post. It took them 5 days to come out after my essential call. Once out they immediately informed me that it there would be a $75 charge to do a maintenance cleaning, of course which was not cover under my insurance that I had to cover problems with my appliances in my home. That consisted of using a hose to wash down my unit. The repair man added Freon and stated it should be good to go. By the way during his inspection he told me my damper was not working properly in my attic that the motor had fried. Of course that was not covered either and I was quoted a price of $695 to fix. If you Google a two zone damper-the entire system you can purchase one for $375. Yes, the entire system!!! And they quoted $695 for just the motor. 4 days later the AC begins to blow out hot air again and I placed a call on Monday and they did not come out until that Friday. 5 DAYS LATER. Once they came again the repair man stated that the condenser coil had a huge leak and would need to be replaced. That was covered under my insurance plan, however the 4 other items that they stated that I needed to replace was going to be $580 out of pocket. And of course none of this could be repaired on Friday because it would be a 3 hour job and he had too many calls booked after me. Well fortunately for me I know someone who is a certified HVAC repairmen and I had him do an inspection of my unit. Are you ready for this one!! The damper system did not need to be replaced, it was unhooked, the condenser coil did not have a huge leak in it, the condensate drain pain did not need to be replaced, the drain did not need to be replaced and the float switch they wanted to replace. Guess what? I did not even have a float switch to begin with. My friend also stated that the leak from was so small he could not even find it, he did a proper cleaning of the system, added some Freon, and well it??s perfectly. Better then it worked before. His bill $165. Now I am a reasonable person you make 1 mistake fine, but FIVE. Their customer service is TERRIBLE, they don??t care about YOU, and they will take advantage of YOU! Because guess what it??s hot outside and all the other companies are booked so you have no choice but to bend over and take it. Well this one you want take advantage of and I will make sure I tell everyone I know and that??s a lot of people. SHAME ON YOU!!

Pros: Zero

Cons: Everything

.

Unfortunately, if this site allowed me the option I would not even give them 1 star. I agree with the last post. It took them 5 days to come out after my essential call. Once out they immediately informed me that it there would be a $75 charge to do a maintenance cleaning, of course which was not cover under my insurance that I had to cover problems with my appliances in my home. That consisted of using a hose to wash down my unit. The repair man added Freon and stated it should be good to go. By the way during his inspection he told me my damper was not working properly in my attic that the motor had fried. Of course that was not covered either and I was quoted a price of $695 to fix. If you Google a two zone damper-the entire system you can purchase one for $375. Yes, the entire system!!! And they quoted $695 for just the motor. 4 days later the AC begins to blow out hot air again and I placed a call on Monday and they did not come out until that Friday. 5 DAYS LATER. Once they came again the repair man stated that the condenser coil had a huge leak and would need to be replaced. That was covered under my insurance plan, however the 4 other items that they stated that I needed to replace was going to be $580 out of pocket. And of course none of this could be repaired on Friday because it would be a 3 hour job and he had too many calls booked after me. Well fortunately for me I know someone who is a certified HVAC repairmen and I had him do an inspection of my unit. Are you ready for this one!! The damper system did not need to be replaced, it was unhooked, the condenser coil did not have a huge leak in it, the condensate drain pain did not need to be replaced, the drain did not need to be replaced and the float switch they wanted to replace. Guess what? I did not even have a float switch to begin with. My friend also stated that the leak from was so small he could not even find it, he did a proper cleaning of the system, added some Freon, and well it??s perfectly. Better then it worked before. His bill $165. Now I am a reasonable person you make 1 mistake fine, but FIVE. Their customer service is TERRIBLE, they don??t care about YOU, and they will take advantage of YOU! Because guess what it??s hot outside and all the other companies are booked so you have no choice but to bend over and take it. Well this one you want take advantage of and I will make sure I tell everyone I know and that??s a lot of people. SHAME ON YOU!!

1
★☆☆☆☆

Unfortunately, if this site allowed me the option I would not even give them 1 star. I agree with the last post. It took them 5 days to come out after my essential call. Once out they immediately informed me that it there would be a $75 charge to do a maintenance cleaning, of course which was not cover under my insurance that I had to cover problems with my appliances in my home. That consisted of using a hose to wash down my unit. The repair man added Freon and stated it should be good to go. By the way during his inspection he told me my damper was not working properly in my attic that the motor had fried. Of course that was not covered either and I was quoted a price of $695 to fix. If you Google a two zone damper-the entire system you can purchase one for $375. Yes, the entire system!!! And they quoted $695 for just the motor. 4 days later the AC begins to blow out hot air again and I placed a call on Monday and they did not come out until that Friday. 5 DAYS LATER. Once they came again the repair man stated that the condenser coil had a huge leak and would need to be replaced. That was covered under my insurance plan, however the 4 other items that they stated that I needed to replace was going to be $580 out of pocket. And of course none of this could be repaired on Friday because it would be a 3 hour job and he had too many calls booked after me. Well fortunately for me I know someone who is a certified HVAC repairmen and I had him do an inspection of my unit. Are you ready for this one!! The damper system did not need to be replaced, it was unhooked, the condenser coil did not have a huge leak in it, the condensate drain pain did not need to be replaced, the drain did not need to be replaced and the float switch they wanted to replace. Guess what? I did not even have a float switch to begin with. My friend also stated that the leak from was so small he could not even find it, he did a proper cleaning of the system, added some Freon, and well it??s perfectly. Better then it worked before. His bill $165. Now I am a reasonable person you make 1 mistake fine, but FIVE. Their customer service is TERRIBLE, they don??t care about YOU, and they will take advantage of YOU! Because guess what it??s hot outside and all the other companies are booked so you have no choice but to bend over and take it. Well this one you want take advantage of and I will make sure I tell everyone I know and that??s a lot of people. SHAME ON YOU!!

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Accent has worked on both my home and business. They provide superior service at competitive prices. Their customer service is excellent as they call promptly to set up appointements and provided emergency service with personal delivery of parts for my repair. I have recommended them to many of my friends and business associates. They are honest and service minded

5
★★★★★

Accent has worked on both my home and business. They provide superior service at competitive prices. Their customer service is excellent as they call promptly to set up appointements and provided emergency service with personal delivery of parts for my repair. I have recommended them to many of my friends and business associates. They are honest and service minded

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Accent Heating and Cooling installed a new A/C system 18 months ago and it has stopped working. I've scheduled a repair call with them, but they will still charge the $69 service call fee. Shouldn't a brand-new A/C system last longer than 18 months? Further review pending the outcome...

3
★★★☆☆

Accent Heating and Cooling installed a new A/C system 18 months ago and it has stopped working. I've scheduled a repair call with them, but they will still charge the $69 service call fee. Shouldn't a brand-new A/C system last longer than 18 months? Further review pending the outcome...

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Jay in Huntersville:They came out and serviced my equipment on a second opinion.Their diagnosis was right on and they saved me hundreds over the larger company that came out. Very professional and customer oriented. I will recommend them to all my friends and family.The best service company I have worked with in years.

5
★★★★★

Jay in Huntersville:They came out and serviced my equipment on a second opinion.Their diagnosis was right on and they saved me hundreds over the larger company that came out. Very professional and customer oriented. I will recommend them to all my friends and family.The best service company I have worked with in years.

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