Big O Auto

★★★☆☆

About Big O Auto

Automotive

Automotive
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I have in the pasted years owned two wonderful vehicles. from Big O's auto and a Ford F150 and a alero and they worked fine there still running great and making payments. with mandy she was so nice and even called when i was late on some payments. i hopeBig O's always stays open for years to come i want to get my son car fromBig O's and planing to get a car from there soon for my husband. for work. I just want to say pleasure doing businesses with yal.

5
★★★★★

I have in the pasted years owned two wonderful vehicles. from Big O's auto and a Ford F150 and a alero and they worked fine there still running great and making payments. with mandy she was so nice and even called when i was late on some payments. i hopeBig O's always stays open for years to come i want to get my son car fromBig O's and planing to get a car from there soon for my husband. for work. I just want to say pleasure doing businesses with yal.

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Tuesday i went down there and took a look at what they had on the lot for "cheap cars". I drove an old Taurus wagon, and attempted to start a VW fox to no avail, and the owner said that the 98 neon could be let go for 1500. So i drove it, had pretty much decided to buy it, but wanted to run it by "the boss", so i took her to it and we both drove it. It was then that i noticed a problem with the instrument cluster. the needles were erratic, and i knew there was an electrical problem somewhere. Needless to say, i brought it back to them and told them i would buy it if it was fixed. The mechanic wasnt there, so i left my name and number, told them to call me when he looked at it.

Next day rolls around, and its noon, so i figured i would give them a call. The mechanic looked at it, said he couldn't replicate the problem, so i told her how to do it, and she said she would relay the message and would give me a call back.

I called back at 430, of course they had looked at it again, but not called me, and she said that it was working fine. So i said i would come down the next morning (Thursday) and show him, which i did. He saw the problem, and said he would look at it. Of course i left my number with a different secretary, but didn't expect her to call me when it was done, so i drove back by and it was parked at the front again, so i came by and the mechanic said "I jiggled some fuses around and it seems to be working now" so i went to drive it and it wasn't working still. So the owner says its a ground wire someplace, and i say i am ready to buy it but i don't want to get it home and find that its going to short out the whole wiring harness and then it would be a money pit. So they agree to look at it some more and then call me.

I go home and post a question on a car forum im a member of because of the wealth of knowledge, and i immediately get a response and the guy is 99% sure the cluster needs to be replaced or re-soldered. So i call back and tell the mechanic that I'm coming to pick the car up in the morning, and i go up there this morning and its gone. On top of all that the mechanic laughs and says, "I guess 1500 was cheap enough"

This lot is NOT a customer friendly lot. The first day i showed up, i waited for an hour and a half for someone to show up, and when someone finally did show up, it was the owner and he told me he didnt know anything about these cars, and i would have to wait for a secretary. they dont return phone calls, and honestly i dont know why they can still be in business operating like this.

It seems as though they specialize in legal loan sharking. All the cars have cash prices, but the in house financing is absolutely outrageous.

I would be wary of anything i bought there. Most of the cars look like they're in terrible condition, and they were probably trade-ins that a real dealership didn't want to sink money into to fix, and neither does Big O, they just jiggle fuses to fix things.

I wouldn't recommend them at all, which is why im writing this review.

1
★☆☆☆☆

Tuesday i went down there and took a look at what they had on the lot for "cheap cars". I drove an old Taurus wagon, and attempted to start a VW fox to no avail, and the owner said that the 98 neon could be let go for 1500. So i drove it, had pretty much decided to buy it, but wanted to run it by "the boss", so i took her to it and we both drove it. It was then that i noticed a problem with the instrument cluster. the needles were erratic, and i knew there was an electrical problem somewhere. Needless to say, i brought it back to them and told them i would buy it if it was fixed. The mechanic wasnt there, so i left my name and number, told them to call me when he looked at it.

Next day rolls around, and its noon, so i figured i would give them a call. The mechanic looked at it, said he couldn't replicate the problem, so i told her how to do it, and she said she would relay the message and would give me a call back.

I called back at 430, of course they had looked at it again, but not called me, and she said that it was working fine. So i said i would come down the next morning (Thursday) and show him, which i did. He saw the problem, and said he would look at it. Of course i left my number with a different secretary, but didn't expect her to call me when it was done, so i drove back by and it was parked at the front again, so i came by and the mechanic said "I jiggled some fuses around and it seems to be working now" so i went to drive it and it wasn't working still. So the owner says its a ground wire someplace, and i say i am ready to buy it but i don't want to get it home and find that its going to short out the whole wiring harness and then it would be a money pit. So they agree to look at it some more and then call me.

I go home and post a question on a car forum im a member of because of the wealth of knowledge, and i immediately get a response and the guy is 99% sure the cluster needs to be replaced or re-soldered. So i call back and tell the mechanic that I'm coming to pick the car up in the morning, and i go up there this morning and its gone. On top of all that the mechanic laughs and says, "I guess 1500 was cheap enough"

This lot is NOT a customer friendly lot. The first day i showed up, i waited for an hour and a half for someone to show up, and when someone finally did show up, it was the owner and he told me he didnt know anything about these cars, and i would have to wait for a secretary. they dont return phone calls, and honestly i dont know why they can still be in business operating like this.

It seems as though they specialize in legal loan sharking. All the cars have cash prices, but the in house financing is absolutely outrageous.

I would be wary of anything i bought there. Most of the cars look like they're in terrible condition, and they were probably trade-ins that a real dealership didn't want to sink money into to fix, and neither does Big O, they just jiggle fuses to fix things.

I wouldn't recommend them at all, which is why im writing this review.

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