Auto Boutique

★★★☆☆
  • 5812 Van Nuys Blvd

    Van Nuys, CA 91401

    Map & Directions
  • 818-988-1186

About Auto Boutique

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Vincent seemed like an upstanding guy, so I was more trusting than I should have been. I bought a 2002 Jeep Wrangler described as in great condition and within a few days I put more than $1200 into getting it road-worthy. The transmission

3
★★★★★

Vincent seemed like an upstanding guy, so I was more trusting than I should have been. I bought a 2002 Jeep Wrangler described as in great condition and within a few days I put more than $1200 into getting it road-worthy. The transmission

.

I am not sure how these guys are still in business. They treat there customers horribly (like all other reviews have stated)
My son and i went in there to buy a car which we did end up getting. I was looking at 3 cars told the erik my

3
★★★★★

I am not sure how these guys are still in business. They treat there customers horribly (like all other reviews have stated)
My son and i went in there to buy a car which we did end up getting. I was looking at 3 cars told the erik my

.

We looked online and went in and met with Vincent. We didn't like the vehicle we looked at so he showed us more online that were in the warehouse. We saw one we liked, he drove it in the next day. My husband took it out. He went over it

3
★★★★★

We looked online and went in and met with Vincent. We didn't like the vehicle we looked at so he showed us more online that were in the warehouse. We saw one we liked, he drove it in the next day. My husband took it out. He went over it

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Sure wish I would have read these reviews before driving out there. The owner of this place is a total a**hole. He wants you to show up, cash in hand, ask no questions (though he asks many of you, like if you are going to buy a car today),

3
★★★★★

Sure wish I would have read these reviews before driving out there. The owner of this place is a total a**hole. He wants you to show up, cash in hand, ask no questions (though he asks many of you, like if you are going to buy a car today),

.

This was the worst experience I have had shopping for a car.

My wife and I were looking to buy a Porsche - not cheap and something that we had saved for for a long time. They had a 911 convertible that looked cheap-ish, but good.

We

3
★★★★★

This was the worst experience I have had shopping for a car.

My wife and I were looking to buy a Porsche - not cheap and something that we had saved for for a long time. They had a 911 convertible that looked cheap-ish, but good.

We

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I tried to put zero stars for the rating but it won't let you.\r
\r
How refreshing to see others have had the same experience at Auto Boutique as I have: POOR!\r
After I drove 3 hours from out of town, Vince did not have my car from his

3
★★★★★

I tried to put zero stars for the rating but it won't let you.\r
\r
How refreshing to see others have had the same experience at Auto Boutique as I have: POOR!\r
After I drove 3 hours from out of town, Vince did not have my car from his

.

I purchased and Audi from Auto Boutique in Van Nuys . What a piece of JUNK! I told the salesman that I was purchasing the car and driving it a long distance out of state. I asked them if it was mechanically sound and they told me yes. To

3
★★★★★

I purchased and Audi from Auto Boutique in Van Nuys . What a piece of JUNK! I told the salesman that I was purchasing the car and driving it a long distance out of state. I asked them if it was mechanically sound and they told me yes. To

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they are very rude and they dont care whether you want to buy car or not. It`s like they sell car as side biz..

3
★★★★★

they are very rude and they dont care whether you want to buy car or not. It`s like they sell car as side biz..

.

Went to see about an Audi. Started to ask questions about the background of the car. Vince didn't know where it came from, the boss did. As soon as I asked about maintenance history, Vince turned around and walked back to into office without saying a word. That speaks volumes!!! Came back to give them another chance and asked them about my trade in. The "boss" said he could not offer me a fair price because the headlight mounting screws had been loosened and therefore the car might have been in an accident and painted. I had loosened the screws in order to change the bulb. He told me I should not have done that...what?

0
★☆☆☆☆

Went to see about an Audi. Started to ask questions about the background of the car. Vince didn't know where it came from, the boss did. As soon as I asked about maintenance history, Vince turned around and walked back to into office without saying a word. That speaks volumes!!! Came back to give them another chance and asked them about my trade in. The "boss" said he could not offer me a fair price because the headlight mounting screws had been loosened and therefore the car might have been in an accident and painted. I had loosened the screws in order to change the bulb. He told me I should not have done that...what?

.

These people are a bunch of scammers. They treat their cars like sh*t and then expect you to buy them without having them inspected. Only a dealer with something to hide wouldn't let you take a car to a dealer. AVOID AT ALL COSTS!!!

1
★☆☆☆☆

These people are a bunch of scammers. They treat their cars like sh*t and then expect you to buy them without having them inspected. Only a dealer with something to hide wouldn't let you take a car to a dealer. AVOID AT ALL COSTS!!!

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.

What kind of car dealer is rude and doesn't let their customers take a car to the dealer to be inspected??? They are definitely hiding something with their cars. Listen to the other reviewers and don't get caught up in their cheap prices. Anyone who rates this company 5 stars has to work for the company.

0
★☆☆☆☆

What kind of car dealer is rude and doesn't let their customers take a car to the dealer to be inspected??? They are definitely hiding something with their cars. Listen to the other reviewers and don't get caught up in their cheap prices. Anyone who rates this company 5 stars has to work for the company.

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This place does not even deserve one star. I purchased a car from Auto Boutique and the engine light came on the same day. This is an automatic failure for smog certification. It is illegal to sell a car that has not passed smog certification. I took the car to a trusted mechanic and repairs came out to $2,000. There are emissions lines under the car that are cut and tie wrapped together, the catalytic converter is falling apart, all four tires are bald, just to name a few. When I called to speak to the owner they told me the owner would not be in for a week and refused to let me speak to him. They claim that only the owner has access to hard copies of documents such as receipts and warranty documents and that the owner is only in once a week.
These people are incredibly rude, dishonest, will give you the run-around, and basically make your life hell if you purchase a car from them without getting it checked by a trusted mechanic. And don't let the mechanic just do a basic check under the hood. Ask them to lift the car to look underneath it and plug it into the diagnostic computer.
If they try to sell you the car As-Is do not buy the car.
Bottom line: Trust no one at Auto Boutique, be extremely wary.

1
★☆☆☆☆

This place does not even deserve one star. I purchased a car from Auto Boutique and the engine light came on the same day. This is an automatic failure for smog certification. It is illegal to sell a car that has not passed smog certification. I took the car to a trusted mechanic and repairs came out to $2,000. There are emissions lines under the car that are cut and tie wrapped together, the catalytic converter is falling apart, all four tires are bald, just to name a few. When I called to speak to the owner they told me the owner would not be in for a week and refused to let me speak to him. They claim that only the owner has access to hard copies of documents such as receipts and warranty documents and that the owner is only in once a week.
These people are incredibly rude, dishonest, will give you the run-around, and basically make your life hell if you purchase a car from them without getting it checked by a trusted mechanic. And don't let the mechanic just do a basic check under the hood. Ask them to lift the car to look underneath it and plug it into the diagnostic computer.
If they try to sell you the car As-Is do not buy the car.
Bottom line: Trust no one at Auto Boutique, be extremely wary.

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.

I bought a black on black, 1995 Mercedes SL500 with 103k on the clock, from Vince at "Auto Boutiques" , this car was listed on Craigslist, i called to ask some questions about the car, re: history etc, he told me all i needed to know , and I bought the car over the Phone, he was honest and told me it had some nicks and cracks in the body kit (AMG) paint was nice, interior was clean,needs some cosmetic fixes but everything worked. i had to wait 3 weeks for the car, as i had booked a shipper to transport it for me, but they never picked it up, so in the end i rented a car and drove 700 miles from AZ to CA, Vince and the car were waiting for me at 6:00 PM even though there was a LA Lakers game about to start, i guess he's a big fan..lol...but he waited for me...i got the car...paid my taxes and was back on the road to AZ, the car was just as Vince told me it was, it runs and drives like a dream, and as he said, everything works, ice cold A/C, Thank you Vince, a happy customer!!, ( and "NO" i dont know or work for his company)

2
★★★★★

I bought a black on black, 1995 Mercedes SL500 with 103k on the clock, from Vince at "Auto Boutiques" , this car was listed on Craigslist, i called to ask some questions about the car, re: history etc, he told me all i needed to know , and I bought the car over the Phone, he was honest and told me it had some nicks and cracks in the body kit (AMG) paint was nice, interior was clean,needs some cosmetic fixes but everything worked. i had to wait 3 weeks for the car, as i had booked a shipper to transport it for me, but they never picked it up, so in the end i rented a car and drove 700 miles from AZ to CA, Vince and the car were waiting for me at 6:00 PM even though there was a LA Lakers game about to start, i guess he's a big fan..lol...but he waited for me...i got the car...paid my taxes and was back on the road to AZ, the car was just as Vince told me it was, it runs and drives like a dream, and as he said, everything works, ice cold A/C, Thank you Vince, a happy customer!!, ( and "NO" i dont know or work for his company)

Pros: kept his word

Cons: none

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Recently purchased an SUV from this place. We thought it would be a great buy, but ended up costing us more. We got on the freeway to come home after we just bought it and started smoking from the exhaust. Hoping it was something simple turned out to cost us $2500. Before putting it on the sales floor, they did a poor job on rebuilding the tranny,painted some pieces inside. Our mechanic said it was pretty much just puzzled together and looked like crap. I recommend others to stay away from here. And yes, the salesmen on this lot are not professional.

1
★☆☆☆☆

Recently purchased an SUV from this place. We thought it would be a great buy, but ended up costing us more. We got on the freeway to come home after we just bought it and started smoking from the exhaust. Hoping it was something simple turned out to cost us $2500. Before putting it on the sales floor, they did a poor job on rebuilding the tranny,painted some pieces inside. Our mechanic said it was pretty much just puzzled together and looked like crap. I recommend others to stay away from here. And yes, the salesmen on this lot are not professional.

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.

Everything in the negative reviews about this company is absolutly true and was personally experienced by me. This company should be avoided at all costs as you WILL be burned. Any positive reviews are only the rare exception and not the rule nor are they likely to be from real customers. If it were possible to give them a negative 5, I would. (In case they happen to see this review I'm the guy looking for the Jeep for his son and I want you to know that I've only just begun to take you down as my next stop is with the DMV to have your dealer's license revoked." Not that you probably care since you two are probably only the front guys for someone who has already had their license revoked, as is all too prevelant with used car salesmen.

Back to the facts, they would not allow a test drive because they said they had to move other cars, they would not allow my mechanic to check the car until after we had a deal (right - what good would that be) when they realized I was wiseing up to them that is when the rudness and "we are too busy right now" started. Don't bother talking to either owner as both Eric and Vincent are the same and have no interest in selling anything to anyone who is smart enough to see what they are up to - even if you have cash!

Their racket is an old one and it goes something like this, "They believe there is a sucker born every day and they are one of the many unscruplous merchants all too willing to take advantage of someone." If they can make a quick easy sale without having to put too much effort into it then they MIGHT sell you a car. If you ask too many intelligent questions, or if you do your due dilligence to protect yourself like ask about taking the car to your mechanic - they just start being rude to you to make you go away since there are plenty of others out there for them to take advantage of. Please don't be a victim - avoid these guys.

If you have had any questionable dealings with them please turn them into the DMV who is responsible for making sure they comply with car sales laws. Another option is to talk to the District Attorney if you feel you are the victim of fraud.

And all this is from someone who didn't even fall victim to their con.

0
★☆☆☆☆

Everything in the negative reviews about this company is absolutly true and was personally experienced by me. This company should be avoided at all costs as you WILL be burned. Any positive reviews are only the rare exception and not the rule nor are they likely to be from real customers. If it were possible to give them a negative 5, I would. (In case they happen to see this review I'm the guy looking for the Jeep for his son and I want you to know that I've only just begun to take you down as my next stop is with the DMV to have your dealer's license revoked." Not that you probably care since you two are probably only the front guys for someone who has already had their license revoked, as is all too prevelant with used car salesmen.

Back to the facts, they would not allow a test drive because they said they had to move other cars, they would not allow my mechanic to check the car until after we had a deal (right - what good would that be) when they realized I was wiseing up to them that is when the rudness and "we are too busy right now" started. Don't bother talking to either owner as both Eric and Vincent are the same and have no interest in selling anything to anyone who is smart enough to see what they are up to - even if you have cash!

Their racket is an old one and it goes something like this, "They believe there is a sucker born every day and they are one of the many unscruplous merchants all too willing to take advantage of someone." If they can make a quick easy sale without having to put too much effort into it then they MIGHT sell you a car. If you ask too many intelligent questions, or if you do your due dilligence to protect yourself like ask about taking the car to your mechanic - they just start being rude to you to make you go away since there are plenty of others out there for them to take advantage of. Please don't be a victim - avoid these guys.

If you have had any questionable dealings with them please turn them into the DMV who is responsible for making sure they comply with car sales laws. Another option is to talk to the District Attorney if you feel you are the victim of fraud.

And all this is from someone who didn't even fall victim to their con.

Pros: NOTHING

Cons: EVERYTHING

.

JERK JERK JERK JERK

Dear Potential Car Buyer: SKIP THIS PLACE.

Asked a simple question, guy starts ranting, name calling...Had the car I wanted but not worth trouble.

Walk away, this guys should be hustling drugs not cars.

I googled him after the fact and saw these reviews, couldn't be more accurate. The positive reviews here are probably written by them.

Auto Boutique, Thanks for being such jerks, saved me a ton of trouble and you lost a client, and many more with these reviews.

DO NOT BUY HERE. Or try it, you'll find out.

You've been warned...

1
★☆☆☆☆

JERK JERK JERK JERK

Dear Potential Car Buyer: SKIP THIS PLACE.

Asked a simple question, guy starts ranting, name calling...Had the car I wanted but not worth trouble.

Walk away, this guys should be hustling drugs not cars.

I googled him after the fact and saw these reviews, couldn't be more accurate. The positive reviews here are probably written by them.

Auto Boutique, Thanks for being such jerks, saved me a ton of trouble and you lost a client, and many more with these reviews.

DO NOT BUY HERE. Or try it, you'll find out.

You've been warned...

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Ratings_icons Ratings_icons

.

Dear Potential Car Buyer: SKIP THIS PLACE.

Asked a simple question, guy starts ranting, name calling...Had the car I wanted but not worth trouble.
Walk away, this guys should be hustling drugs not cars.

I googled him after the fact and saw these reviews, couldn't be more accurate. The positive reviews here are probably written by them.

Auto Boutique, Thanks for being such jerks, saved me a ton of trouble and you lost a client, and many more with these reviews.

DO NOT BUY HERE. Or try it, you'll find out.

0
★☆☆☆☆

Dear Potential Car Buyer: SKIP THIS PLACE.

Asked a simple question, guy starts ranting, name calling...Had the car I wanted but not worth trouble.
Walk away, this guys should be hustling drugs not cars.

I googled him after the fact and saw these reviews, couldn't be more accurate. The positive reviews here are probably written by them.

Auto Boutique, Thanks for being such jerks, saved me a ton of trouble and you lost a client, and many more with these reviews.

DO NOT BUY HERE. Or try it, you'll find out.

Pros: You've been warned

Cons: You've been warned

.

Bought a sports car here. Price was good but after getting the car to a mechanic, we discovered unhidden horrors and things like filthy oil and caked on dirt under the seats from sitting outside with the top down. Dealer said car had been serviced. Mechanic said not in years and that the oil had just been topped off and was filthy. I have spent week cleaning this car, having it repaired for faulty shifting and next is the A/C bearing that now groans. Don't trust these guys sorry to say. Knew better but wanted the car. Made the wrong decision I'm aftraid.

1
★★☆☆☆

Bought a sports car here. Price was good but after getting the car to a mechanic, we discovered unhidden horrors and things like filthy oil and caked on dirt under the seats from sitting outside with the top down. Dealer said car had been serviced. Mechanic said not in years and that the oil had just been topped off and was filthy. I have spent week cleaning this car, having it repaired for faulty shifting and next is the A/C bearing that now groans. Don't trust these guys sorry to say. Knew better but wanted the car. Made the wrong decision I'm aftraid.

Pros: Decent prices

Cons: Don't tell the truth on condition of cars, don't follow thro

.

Very bad experience.

everybody knows, how tough is the auto business in LA ,
it s the real shark tank.
with honesty now, these guys treat us bad , they even did not let us to bring the car to our mechanic , who is on Burbank blvd 1 mile away.
on van Nuys blvd are at least 30 dealerships, just go next door and you have what you are looking for.
good luck

0
★☆☆☆☆

Very bad experience.

everybody knows, how tough is the auto business in LA ,
it s the real shark tank.
with honesty now, these guys treat us bad , they even did not let us to bring the car to our mechanic , who is on Burbank blvd 1 mile away.
on van Nuys blvd are at least 30 dealerships, just go next door and you have what you are looking for.
good luck

Pros: none

Cons: bad customer service, overpriced vechicles

.

I went to this dealer with cash in hand. Fell in love with a vehicle I saw on thier website. I also had a back up plan in case I saw something else I liked that required more money. When I test drove the vehicle..the brakes sounded bad. I grew up with a mechanic..my father, so I was aware there was something wrong. The man I was with tried real hard to pass it off to be just from the car sitting around..hmmm. Then I told him I loved the car and I would like to take it to my mechanic LESS THAN A MILE AWAY..He refused. He wouldn't let me. Please tell me who pays $8000 for a car and does not bring it to a mechanic before buying?? The man then said to me "are going to bring this to a mechanic, come back to me with possile future problems and not want to pay full price" HUH?? Is there something I need to know? Out the door this vehicle was $9010.00. I had $8000.00 cash and he wouldn't make a deal.
So I bought a great car, same kind, super low miles, just as many bells and whistles for LESS money and 3 years newer. His loss cause I see the car I was looking at is still listed for sale on his site.

0
★☆☆☆☆

I went to this dealer with cash in hand. Fell in love with a vehicle I saw on thier website. I also had a back up plan in case I saw something else I liked that required more money. When I test drove the vehicle..the brakes sounded bad. I grew up with a mechanic..my father, so I was aware there was something wrong. The man I was with tried real hard to pass it off to be just from the car sitting around..hmmm. Then I told him I loved the car and I would like to take it to my mechanic LESS THAN A MILE AWAY..He refused. He wouldn't let me. Please tell me who pays $8000 for a car and does not bring it to a mechanic before buying?? The man then said to me "are going to bring this to a mechanic, come back to me with possile future problems and not want to pay full price" HUH?? Is there something I need to know? Out the door this vehicle was $9010.00. I had $8000.00 cash and he wouldn't make a deal.
So I bought a great car, same kind, super low miles, just as many bells and whistles for LESS money and 3 years newer. His loss cause I see the car I was looking at is still listed for sale on his site.

Pros: NONE

.

Very happy with both my cars.
I feel like I got great deals.
A++

2
★★★★★

Very happy with both my cars.
I feel like I got great deals.
A++

Pros: lowest price

.

i bought a 98 7 series here about 4 months ago and since then have had about $1600 dollars in repairs...the radiator broke on the first day i drove it!!!!!(about $550 repair) after that my power steering hoses gave out a month later(around $400 repair), and my car is currently in the shop for a $722 dollar repair for a broken water pump...i have nothing positive to say about this dealership, especially after they gave me so much BS about this being a perfect car

0
★☆☆☆☆

i bought a 98 7 series here about 4 months ago and since then have had about $1600 dollars in repairs...the radiator broke on the first day i drove it!!!!!(about $550 repair) after that my power steering hoses gave out a month later(around $400 repair), and my car is currently in the shop for a $722 dollar repair for a broken water pump...i have nothing positive to say about this dealership, especially after they gave me so much BS about this being a perfect car

Pros: none

Cons: dishonest

.

Excellent Customer Service: Vincent, Eric and Armic are excellent people to deal with. I purchased a BMW from Auto Boutique and from the very first day I was impressed with the customer service. Vincent took on this project personally, and made sure that I got all the information I needed to assist me in making a decision. Since I was importing this vehicle into Canada, I was doing so blindly, but felt extremely comfortable that I was in the right hands.
Yes I will buy another vehicle from these guys, as a matter of fact I am planning to do so in the very near future.

2
★★★★☆

Excellent Customer Service: Vincent, Eric and Armic are excellent people to deal with. I purchased a BMW from Auto Boutique and from the very first day I was impressed with the customer service. Vincent took on this project personally, and made sure that I got all the information I needed to assist me in making a decision. Since I was importing this vehicle into Canada, I was doing so blindly, but felt extremely comfortable that I was in the right hands.
Yes I will buy another vehicle from these guys, as a matter of fact I am planning to do so in the very near future.

Pros: Excellent Customer Service

.

Excellent Customer Service: Vincent, Eric and Armic are excellent people to deal with. I purchased a BMW from Auto Boutique and from the very first day I was impressed with the customer service. Vincent took on this project personally, and made sure that I got all the information I needed to assist me in making a decision. Since I was importing this vehicle into Canada, I was doing so blindly, but felt extremely comfortable that I was in the right hands.
Yes I will buy another vehicle from these guys, as a matter of fact I am planning to do so in the very near future.

2
★★★★☆

Excellent Customer Service: Vincent, Eric and Armic are excellent people to deal with. I purchased a BMW from Auto Boutique and from the very first day I was impressed with the customer service. Vincent took on this project personally, and made sure that I got all the information I needed to assist me in making a decision. Since I was importing this vehicle into Canada, I was doing so blindly, but felt extremely comfortable that I was in the right hands.
Yes I will buy another vehicle from these guys, as a matter of fact I am planning to do so in the very near future.

Pros: Excellent Customer Service

.

I went to check out the cars this guy had.. He has great prices but that is because most of his car have been in accidents but have not been reported, that's why carfax come out clean... But I can tell you 90% of his cars have been on accidents or some sort problem alike.

0
★☆☆☆☆

I went to check out the cars this guy had.. He has great prices but that is because most of his car have been in accidents but have not been reported, that's why carfax come out clean... But I can tell you 90% of his cars have been on accidents or some sort problem alike.

Pros: None

Cons: Everything

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I'm surprised to see the negative reviews, I have had nothing but nice experiences here - and have recommended it to anyone I know who is in the market for a used car. I've purchased 3 different cars from here, and I have yet to have any problems with either one.

I think many of the people who commented have to keep in mind that they are buying a used car - wear and tear is normal. The cars here are as clean as they get, for used cars. Have some of you never bought a used car before? You always take it to your own mechanic.

2
★★★★☆

I'm surprised to see the negative reviews, I have had nothing but nice experiences here - and have recommended it to anyone I know who is in the market for a used car. I've purchased 3 different cars from here, and I have yet to have any problems with either one.

I think many of the people who commented have to keep in mind that they are buying a used car - wear and tear is normal. The cars here are as clean as they get, for used cars. Have some of you never bought a used car before? You always take it to your own mechanic.

Pros: Pricing, Quality of cars

.

I went shopping for a Jeep Cherokee. I found one listing on autotrader dot com and that was a 2001 Cherokee listed at this place. I stopped by to check it out, but it was not on the lot. I walked around but was never approached as they were busy with other customers. I returned the next morning and walked in, they were busy again, but I had plenty of time. approached by a dealer, I asked about the Jeep. he said it was stored at their warehouse to make up more room for other cars on their lot. he also said that if I was interested, they would have the Jeep out of the warehouse and on their lot at the end of the day. their warehouse is half an hour away. I was given an appointment at the end of the day so the Jeep would be there by then. so I returned right on time but the Jeep was still missing. they explained that since it was half an hour away it would be just a bit. I waited for 45 minutes. during that time they gave me another excuse that someone couldn't find the keys. anyway, the Jeep finally made it and I test drove it. initially I was not too impressed with how it sounded and how it ran. they explained that it had been sitting in the warehouse for months. yeah right! plus, or shall I say MINUS, the online listing had the Jeep with cruise control and tow package, among the few options that this Jeep DID NOT have.

screw that place. with a name like Auto Boutique, I should have thought twice. they're a JOKE.

1
★★☆☆☆

I went shopping for a Jeep Cherokee. I found one listing on autotrader dot com and that was a 2001 Cherokee listed at this place. I stopped by to check it out, but it was not on the lot. I walked around but was never approached as they were busy with other customers. I returned the next morning and walked in, they were busy again, but I had plenty of time. approached by a dealer, I asked about the Jeep. he said it was stored at their warehouse to make up more room for other cars on their lot. he also said that if I was interested, they would have the Jeep out of the warehouse and on their lot at the end of the day. their warehouse is half an hour away. I was given an appointment at the end of the day so the Jeep would be there by then. so I returned right on time but the Jeep was still missing. they explained that since it was half an hour away it would be just a bit. I waited for 45 minutes. during that time they gave me another excuse that someone couldn't find the keys. anyway, the Jeep finally made it and I test drove it. initially I was not too impressed with how it sounded and how it ran. they explained that it had been sitting in the warehouse for months. yeah right! plus, or shall I say MINUS, the online listing had the Jeep with cruise control and tow package, among the few options that this Jeep DID NOT have.

screw that place. with a name like Auto Boutique, I should have thought twice. they're a JOKE.

Pros: pricing

Cons: not being truthful

.

I came to this used car dealership because of a really great price on a car I wanted. The price was about 3,000 below Kbb retail value, yet the salesman assured me there were no accidents,salvage title,etc. I checked the Carfax report, It came back perfect, so I went ahead and purchased the car. The salesman I worked with seemed pleasant, also. The problem is that after I bought the car, I noticed a loud noise every bump/pothole I drove over, to the point I couldnt ignore it, and took it to a good reputation service place to have it checked. #1. The service man INSTANTLY noticed the front bumper and left rear end had been re-painted as if it had been in a accident. #2. The reason for the loud noises turned out to be beacuse the car WAS in an accident and some things were broken. Luckily, I got a great deal to get it fixed, but I was initially quoted approx $700. to repair.
My advise would be to take any car you are considering to a trusted mechanic, and have it checked. I would have gladly paid retail value for this car, and not had to deal with this.

1
★★★☆☆

I came to this used car dealership because of a really great price on a car I wanted. The price was about 3,000 below Kbb retail value, yet the salesman assured me there were no accidents,salvage title,etc. I checked the Carfax report, It came back perfect, so I went ahead and purchased the car. The salesman I worked with seemed pleasant, also. The problem is that after I bought the car, I noticed a loud noise every bump/pothole I drove over, to the point I couldnt ignore it, and took it to a good reputation service place to have it checked. #1. The service man INSTANTLY noticed the front bumper and left rear end had been re-painted as if it had been in a accident. #2. The reason for the loud noises turned out to be beacuse the car WAS in an accident and some things were broken. Luckily, I got a great deal to get it fixed, but I was initially quoted approx $700. to repair.
My advise would be to take any car you are considering to a trusted mechanic, and have it checked. I would have gladly paid retail value for this car, and not had to deal with this.

Pros: The price, had the car been in good condition.

Cons: Being lied to, having the fix the car right after I purchased.

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i don't see how this guy can still run a business. he's rude and has no idea what customer service is. i met him once, and i spoke to him on the phone another time--that was enough to convince me that he is the person i hate the most. i'll tell you why.
after i looked at a car i was interested in, i asked him if he could do any better on the price. he said, "this car is already cheaper than my watch!" that's when i should've just walked away.
a couple of days later, i called to see if he would reduce 200 bucks on his "out the door" quote--200 bucks because i was getting an identical deal elsewhere(it was further away). he went on to say that if someone was offering a plane for $2000, it didn't mean that he would also offer $2000 for it. and that he didn't give a damn what price others were selling it for. but he said it in such a condescending manner, and with such rudeness, that i was just shocked!
how can this guy run a business??!!! so i told him to take his car and stick it up his, you know what. a few more profanities ensued. honestly, this had to be the first time i'd ever gotten in a verbal fighting match with someone i was trying to do business with. it totally ruined my morning, but at the end of it all, i am ecstatic that i did not give this guy my money. and i just hope no one else will.
remember, don't even bother setting foot in his shop. it's just not worth it. they're plenty of other places that'll sell you better cars, give you better deals, AND treat you with respect.

0
★☆☆☆☆

i don't see how this guy can still run a business. he's rude and has no idea what customer service is. i met him once, and i spoke to him on the phone another time--that was enough to convince me that he is the person i hate the most. i'll tell you why.
after i looked at a car i was interested in, i asked him if he could do any better on the price. he said, "this car is already cheaper than my watch!" that's when i should've just walked away.
a couple of days later, i called to see if he would reduce 200 bucks on his "out the door" quote--200 bucks because i was getting an identical deal elsewhere(it was further away). he went on to say that if someone was offering a plane for $2000, it didn't mean that he would also offer $2000 for it. and that he didn't give a damn what price others were selling it for. but he said it in such a condescending manner, and with such rudeness, that i was just shocked!
how can this guy run a business??!!! so i told him to take his car and stick it up his, you know what. a few more profanities ensued. honestly, this had to be the first time i'd ever gotten in a verbal fighting match with someone i was trying to do business with. it totally ruined my morning, but at the end of it all, i am ecstatic that i did not give this guy my money. and i just hope no one else will.
remember, don't even bother setting foot in his shop. it's just not worth it. they're plenty of other places that'll sell you better cars, give you better deals, AND treat you with respect.

Cons: rude, rude, rude

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I really wish I hadn't bought from here. The guy mainly sells wholesale, so his customer service skills are almost nonexistent, and he became rude to me when I tried to negotiate the price. I ended up buying because he phoned the next day and accepted my offer, although I wish I'd told him I didn't want to give him my money after he was so rude! He also failed to disclose a problem with the car that he was aware of, and instantly retorted that it was not covered by the warranty when I discovered it and phoned him. If you absolutely must buy from here, make sure you get the vehicle inspected by an independent mechanic (not his!) Buyer beware!

0
★☆☆☆☆

I really wish I hadn't bought from here. The guy mainly sells wholesale, so his customer service skills are almost nonexistent, and he became rude to me when I tried to negotiate the price. I ended up buying because he phoned the next day and accepted my offer, although I wish I'd told him I didn't want to give him my money after he was so rude! He also failed to disclose a problem with the car that he was aware of, and instantly retorted that it was not covered by the warranty when I discovered it and phoned him. If you absolutely must buy from here, make sure you get the vehicle inspected by an independent mechanic (not his!) Buyer beware!

Pros: None.

Cons: Awful customer service, don't expect any goodwill when purchasing from here.

 

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