Palmetto Primary Care Physicians

★★★☆☆
33.0155 -80.2011
Map and Directions to Palmetto Primary Care Physicians

843-821-8585

911 Central Ave

Summerville, SC

29483

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About Palmetto Primary Care Physicians

Health & Medical

Health & Medical
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2.5 10
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Reviews 1 - 10 of 10.
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Horrible, horrible, horrible. If you value the health of your children, do not put them in their hands. Child was severely deyhdrated, had been throwing up for and diarhhea for days and doc ignored all signs of food poisoning, sent home without fluids, child should have been hospitalized. No diagnostic testing done. Staff at goose creek office rude and disrespectful. Bottom line: they on all counts act as if they are doing you a favor by treating or should I say, not correctly diagnosing patients condition or needs. Very sad. Patient for over 18 years.....

1
★☆☆☆☆

Horrible, horrible, horrible. If you value the health of your children, do not put them in their hands. Child was severely deyhdrated, had been throwing up for and diarhhea for days and doc ignored all signs of food poisoning, sent home without fluids, child should have been hospitalized. No diagnostic testing done. Staff at goose creek office rude and disrespectful. Bottom line: they on all counts act as if they are doing you a favor by treating or should I say, not correctly diagnosing patients condition or needs. Very sad. Patient for over 18 years.....

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After checking in with the rude and gossipy front office (more concerned with personal life than work) I waited almost an hour. After going in with a fever and cold like symtoms I was told by the Dr that nothing was wrong with me and refused to give me antibiotics, he would give me something for my "symptoms" only to find out when I went to fill it that they have not made that med in a long time. Really? So I called the office to be transfered to a vm for prescription refills that said it was a 24 / 48 turn time. Gave up and went to the "Doc in a Box". Come to find out I was very sick and walked out with some antibiotics and a couple other meds to help. I will never be back to this practice. You are a number there, not a paitent.

1
★☆☆☆☆

After checking in with the rude and gossipy front office (more concerned with personal life than work) I waited almost an hour. After going in with a fever and cold like symtoms I was told by the Dr that nothing was wrong with me and refused to give me antibiotics, he would give me something for my "symptoms" only to find out when I went to fill it that they have not made that med in a long time. Really? So I called the office to be transfered to a vm for prescription refills that said it was a 24 / 48 turn time. Gave up and went to the "Doc in a Box". Come to find out I was very sick and walked out with some antibiotics and a couple other meds to help. I will never be back to this practice. You are a number there, not a paitent.

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1 out of 1 people found this review helpful.

.

I have been seeing Dr. DeBerry for 4 years now and am satisfied that she has made every effort to review my case, listen to and answer questions, and provide adequate medical treatment for my ongoing illness. My husband sees Dr. Katz and we just love him. He takes a very personal interest in my husband's well being and is extremely knowledgeable and caring. Both are good doctors. The staff has always been courteous and efficient.

5
★★★★★

I have been seeing Dr. DeBerry for 4 years now and am satisfied that she has made every effort to review my case, listen to and answer questions, and provide adequate medical treatment for my ongoing illness. My husband sees Dr. Katz and we just love him. He takes a very personal interest in my husband's well being and is extremely knowledgeable and caring. Both are good doctors. The staff has always been courteous and efficient.

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I agree with previous comments concerning being treated as a number not a person. I don't believe my doctor of 12 years even knows my name. The waiting room time gets longer and longer and the staff (non medical) are fairly incompetent. I do not recommend any of them. BTW...I am leaving Palmetto Primary for greener pastures and better medical care.

1
★☆☆☆☆

I agree with previous comments concerning being treated as a number not a person. I don't believe my doctor of 12 years even knows my name. The waiting room time gets longer and longer and the staff (non medical) are fairly incompetent. I do not recommend any of them. BTW...I am leaving Palmetto Primary for greener pastures and better medical care.

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1 out of 1 people found this review helpful.

.

I have been a patient of Palmetto Primary Care for 12 years and my parents have been for twenty years, my daughter and husband are also patients. I have never had one bad experience with this practice. The physicians are all knowledgeable and highly experienced. I routinely wait only 15 to twenty minutes and am sometimes called before I even sit down. I would reccomend this practice to anyone and will never leave myself.

5
★★★★★

I have been a patient of Palmetto Primary Care for 12 years and my parents have been for twenty years, my daughter and husband are also patients. I have never had one bad experience with this practice. The physicians are all knowledgeable and highly experienced. I routinely wait only 15 to twenty minutes and am sometimes called before I even sit down. I would reccomend this practice to anyone and will never leave myself.

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.

I would not recommend Palmetto Primary Care. If you a patient, RUN....
The office staff is rude and incompetant. The physicians' have no concern for the care of their patients.
Getting an appointment takes an act of Congress....which these days is saying ALOT!!
Don't waste your time looking here for a Physician....go anywhere but Palmetto Primary Care!!!

1
★☆☆☆☆

I would not recommend Palmetto Primary Care. If you a patient, RUN....
The office staff is rude and incompetant. The physicians' have no concern for the care of their patients.
Getting an appointment takes an act of Congress....which these days is saying ALOT!!
Don't waste your time looking here for a Physician....go anywhere but Palmetto Primary Care!!!

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My family and I have used this office of doctors for 3 years now. We rarely go to the doctor. We might go once a year. However, over the last several months have had to go more frequently. Since we only went so seldom I ignored the extremely long wait in the waiting room (one hour or more) the high price, and the ignorance in the office (our son needed a referral and they dropped the ball). Please do not torture yourself with this practice. Dr. Kaatz is good, and personable, Dr. Deberry is the same. It is SOOOOO not worth putting up with their office incompetence for a "good" dr. If I have to pay for everything I want to get what I pay for. They treat you like herded cattle in that office!

2
★★☆☆☆

My family and I have used this office of doctors for 3 years now. We rarely go to the doctor. We might go once a year. However, over the last several months have had to go more frequently. Since we only went so seldom I ignored the extremely long wait in the waiting room (one hour or more) the high price, and the ignorance in the office (our son needed a referral and they dropped the ball). Please do not torture yourself with this practice. Dr. Kaatz is good, and personable, Dr. Deberry is the same. It is SOOOOO not worth putting up with their office incompetence for a "good" dr. If I have to pay for everything I want to get what I pay for. They treat you like herded cattle in that office!

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Don't feel like I know the Dr. personally (Castellone) but I can tell you that he and his office ignore the details. Did not seek him out, but somehow acquired him during a problem at the rehab center. Previously prescribed medicine was dropped altogether and then changed w/o consultation with the patient or family; prescriptions were not called in correctly or at all in some cases; called us on the phone for updates, but not always when he said he would; office set appt. (at a time other than we had been told by the Dr.) then turned around the next day to reschedule more than a week after initial appt. because that was the first opening they had. Nurse at office seemed to have no history to work with other than info. we provided. Where were the Dr.'s notes? He had been seeing him in the hospital and at rehab for at least two weeks by then. Same procedure was performed multiple times with no diagnoses, only guesses. These people may be good physicians and nurses, but you can not tell that from our experience. They clearly have too much to do and too many patients. We will not be back.

1
★☆☆☆☆

Don't feel like I know the Dr. personally (Castellone) but I can tell you that he and his office ignore the details. Did not seek him out, but somehow acquired him during a problem at the rehab center. Previously prescribed medicine was dropped altogether and then changed w/o consultation with the patient or family; prescriptions were not called in correctly or at all in some cases; called us on the phone for updates, but not always when he said he would; office set appt. (at a time other than we had been told by the Dr.) then turned around the next day to reschedule more than a week after initial appt. because that was the first opening they had. Nurse at office seemed to have no history to work with other than info. we provided. Where were the Dr.'s notes? He had been seeing him in the hospital and at rehab for at least two weeks by then. Same procedure was performed multiple times with no diagnoses, only guesses. These people may be good physicians and nurses, but you can not tell that from our experience. They clearly have too much to do and too many patients. We will not be back.

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There are inordinate wait times on the telephone to make appointments...reception is very harried and hurried. Drs need to be thump, thump, thumping on a mini computer the entire time visiting with me....hardly looks up to have dialogue. Dr is wonderful...Dr Canfield...but he has appts booked every 5 minutes I think and given no time to actually relate to client. yes, I said client...we are not patients...we are clients.

3
★★★☆☆

There are inordinate wait times on the telephone to make appointments...reception is very harried and hurried. Drs need to be thump, thump, thumping on a mini computer the entire time visiting with me....hardly looks up to have dialogue. Dr is wonderful...Dr Canfield...but he has appts booked every 5 minutes I think and given no time to actually relate to client. yes, I said client...we are not patients...we are clients.

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1 out of 1 people found this review helpful.

.

Palmetto Primary Care Physicians in Summerville is the practice of Drs. Castellone, Montoya, Katz, Black, and Deberry. It is super easy to get an appointment with these doctors and getting prescription refills is a snap. They are often very busy because they are such good doctors, but every time I am sick they manage to fit me in right away. The nurses and receptionists are also very sweet and compassionate. I would not feel comfortable anywhere else!

5
★★★★★

Palmetto Primary Care Physicians in Summerville is the practice of Drs. Castellone, Montoya, Katz, Black, and Deberry. It is super easy to get an appointment with these doctors and getting prescription refills is a snap. They are often very busy because they are such good doctors, but every time I am sick they manage to fit me in right away. The nurses and receptionists are also very sweet and compassionate. I would not feel comfortable anywhere else!

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0 out of 1 people found this review helpful.