Ted's Montana Grill

★☆☆☆☆
  • 10281 Midtown Pkwy Ste 221

    Jacksonville, FL 32246

    Map & Directions
  • 904-998-0010

Food

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My darling daughter and I went to Ted's Montana Grill for a celebration of her birthday. She was turning 17 years old. We walked in and waited about 5 minutes before we were greeted and seated. We were given no menus and we did not even get to choose if we wanted a table or booth. The inside looked somewhere between a western bar and a classy resteraunt. We were eventually asked what we would like to drink. We said we had no idea, and that we needed a menu first. He gave us two and waited. We ordered a Virgin Strawberry Daquiri, and unsweet tea and a lemon. When we recieved our beverages, the VIRGIN daquiri had alcohol, and my tea was sweet and no lemon was given with it. I was appauled and insisted he take it back! When the man came back with the correct drinks, we ordered our meals. We decided a simple, such as two steaks medium well, with a side of mashed potatoes, would not be too hard. But boy were we wrong. They came back 30 minutes later with two steaks rare, and baked potatoes. I was furious. I complained and requested it to be made correctly. We waited an additional 20 minutes. We ate the rest of our meal and waited for the bill. Not only was all our orders wrong but, they made us pay for our meals and the ones they ruined. All at full price!
I would never go here ever again. The service and food was very poor. It was their fault my daughter had a bad birthday, and I felt so bad apologizing for their mistakes. They also didn't sing happy birthday when asked.

1
★☆☆☆☆

My darling daughter and I went to Ted's Montana Grill for a celebration of her birthday. She was turning 17 years old. We walked in and waited about 5 minutes before we were greeted and seated. We were given no menus and we did not even get to choose if we wanted a table or booth. The inside looked somewhere between a western bar and a classy resteraunt. We were eventually asked what we would like to drink. We said we had no idea, and that we needed a menu first. He gave us two and waited. We ordered a Virgin Strawberry Daquiri, and unsweet tea and a lemon. When we recieved our beverages, the VIRGIN daquiri had alcohol, and my tea was sweet and no lemon was given with it. I was appauled and insisted he take it back! When the man came back with the correct drinks, we ordered our meals. We decided a simple, such as two steaks medium well, with a side of mashed potatoes, would not be too hard. But boy were we wrong. They came back 30 minutes later with two steaks rare, and baked potatoes. I was furious. I complained and requested it to be made correctly. We waited an additional 20 minutes. We ate the rest of our meal and waited for the bill. Not only was all our orders wrong but, they made us pay for our meals and the ones they ruined. All at full price!
I would never go here ever again. The service and food was very poor. It was their fault my daughter had a bad birthday, and I felt so bad apologizing for their mistakes. They also didn't sing happy birthday when asked.

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