Wilhelm Gordon

★☆☆☆☆
  • 1702 Ponderosa Dr # A

    College Station, TX 77845

    Map & Directions
  • 979-680-1234

About Wilhelm Gordon

Categories
  • Tires
  • Automotive Repair
  • Continental
  • Toyo
  • Yokohama

Automotive

Automotive
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When picking up our van for a repair to the air conditioner, my husband lifted the hood to see the work that was done and heard an a/c line leaking. It turns out that valve caps were completely left off of the line after they charged the system with Freon, and the valve was leaking. There was also oil spread all over the front of the van under the hood. We were told that it would be another 20-30 minutes for them to work on it some more. We spoke to the man behind the counter about the possibility of compensation to the bill of $286, for the fact that the work was not completed and the extra wait that ensued. He told us there would be no compensation, because they were going to fix it. Feeling that it should have been fixed the first time and that our time was worth something, an argument took place regarding compensation. He asked, ??How much are you begging for?? I replied, ??How much are you willing to take off?? He said, ??None.? I proceeded to say that I would be posting reviews of this incident, and he said, ??I asked you how much you are begging for?? I told him, ??$25.? He did give us $25 back, but as far as I am concerned it was not worth the way that he treated us and his rudeness. I told him that an offer of $10 initially would have been worth a lot more than the $25. The end result was that after a 40 minute wait, they returned the vehicle to us with a different valve leaking, that my husband had to repair himself. Needless to say, we will definitely not patronize this business again, nor would we recommend it!

1
★☆☆☆☆

When picking up our van for a repair to the air conditioner, my husband lifted the hood to see the work that was done and heard an a/c line leaking. It turns out that valve caps were completely left off of the line after they charged the system with Freon, and the valve was leaking. There was also oil spread all over the front of the van under the hood. We were told that it would be another 20-30 minutes for them to work on it some more. We spoke to the man behind the counter about the possibility of compensation to the bill of $286, for the fact that the work was not completed and the extra wait that ensued. He told us there would be no compensation, because they were going to fix it. Feeling that it should have been fixed the first time and that our time was worth something, an argument took place regarding compensation. He asked, ??How much are you begging for?? I replied, ??How much are you willing to take off?? He said, ??None.? I proceeded to say that I would be posting reviews of this incident, and he said, ??I asked you how much you are begging for?? I told him, ??$25.? He did give us $25 back, but as far as I am concerned it was not worth the way that he treated us and his rudeness. I told him that an offer of $10 initially would have been worth a lot more than the $25. The end result was that after a 40 minute wait, they returned the vehicle to us with a different valve leaking, that my husband had to repair himself. Needless to say, we will definitely not patronize this business again, nor would we recommend it!

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