Kagan's Furniture

★★☆☆☆

About Kagan's Furniture

Categories

Home & Garden

Home & Garden
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2.0 4
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We purchased a couch, loveseat, and 2 Lane recliners in October. By December, the Lane recliner seat had collapsed and the Rowe seat cover material split. When we purchased the furniture Debbie was extremely pleasant and helpful. She even stayed late to assist us. But, as soon as I called to say there was a problem she became extremely combative and rude! It is now almost May and I have had no resolution to getting my furniture repaired. Each time I call she is more rude! She yells at me and tells me it out of her hands. I highly recommend shopping elsewhere.

1
★☆☆☆☆

We purchased a couch, loveseat, and 2 Lane recliners in October. By December, the Lane recliner seat had collapsed and the Rowe seat cover material split. When we purchased the furniture Debbie was extremely pleasant and helpful. She even stayed late to assist us. But, as soon as I called to say there was a problem she became extremely combative and rude! It is now almost May and I have had no resolution to getting my furniture repaired. Each time I call she is more rude! She yells at me and tells me it out of her hands. I highly recommend shopping elsewhere.

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I had gone in to "look around" for 2 sofas & 2 occasional chairs. When asked if I needed help, I let them know that I just wanted to look. If I had any questions, I'd ask. They left me alone. When I was ready to talk, Debbie was extremely courteous and went out of her way to be helpful. They even moved some furniture around so we could see how pieces looked with one another. We got a "better than fair" deal on our purchases. The quality is a step above what is found at most other stores. In addition, I couldn't take delivery for 8 weeks after they received our order. I consider myself to be a 'tough sell' customer. We were very pleased with the quality of product and service we received. I would buy again from Kagan's.

4
★★★★☆

I had gone in to "look around" for 2 sofas & 2 occasional chairs. When asked if I needed help, I let them know that I just wanted to look. If I had any questions, I'd ask. They left me alone. When I was ready to talk, Debbie was extremely courteous and went out of her way to be helpful. They even moved some furniture around so we could see how pieces looked with one another. We got a "better than fair" deal on our purchases. The quality is a step above what is found at most other stores. In addition, I couldn't take delivery for 8 weeks after they received our order. I consider myself to be a 'tough sell' customer. We were very pleased with the quality of product and service we received. I would buy again from Kagan's.

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My husband and I visited Kagan's when shopping for a new bedroom suite. They had some gorgeous pieces, but the prices were outrageous! We ended up purchasing something we'd seen at Kagan's through another store and got a much better price. In addition, the staff wasn't very friendly or helpful. Once they realized we had no intentions of purchasing that day, they were done with us.

2
★★☆☆☆

My husband and I visited Kagan's when shopping for a new bedroom suite. They had some gorgeous pieces, but the prices were outrageous! We ended up purchasing something we'd seen at Kagan's through another store and got a much better price. In addition, the staff wasn't very friendly or helpful. Once they realized we had no intentions of purchasing that day, they were done with us.

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My husband and I were looking to purchase new furniture recently and checked out Kagan's. They were so rude and would not give us the time of day. The sales people completely ignored us and offered no help. Needless to say we bought else where.

1
★☆☆☆☆

My husband and I were looking to purchase new furniture recently and checked out Kagan's. They were so rude and would not give us the time of day. The sales people completely ignored us and offered no help. Needless to say we bought else where.

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