Kilgore Insurance Agency

★★★★★
  • 2554 Alabama St # B

    Atwater, CA 95301

    Map & Directions
  • 209-358-9100

About Kilgore Insurance Agency

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Insurance

Insurance
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5.0 1
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I??m a pretty picky person when it comes to service. I??m one of those people that are willing to pay more for a product or service if the person I am working with is attentive and professional. I contacted Kilgore Insurance Agency in Atwater, CA when my insurance policy renewal from another local independent insurance agent came in thru the mail. I noticed my rate had increased and my limits were still the same. No call, no letter explaining anything just the policy for renewal and a return envelope for my payment.

This infuriated me! Was my independent insurance agent looking out for my best interest? If so I sure didn??t feel like it. To him I was a sure thing. Just another line item in his book of business I guess.

Well, I figured that if my current independent agent didn??t want to find me the best coverage for the lowest price then I would find one that did. I called 3 local agents that I had heard were helpful and professional from some co-workers. I won??t name names but Kilgore Insurance Agency in Atwater, CA was the last agent I called but the first one to return my call. Addie Kilgore, who turns out is the owner of the agency helped me. She asked if I had a copy of my current policy to save me time with the normal questions she would need to ask about my property. I emailed her the documents, which was very helpful because I was unable to go in and drop them off. About 45 mins later Addie called me back and left a VM. I was in a meeting and couldn??t take the call. At any rate, Addie gave me a quote, which was not only way lower then my previous policy it had much higher coverage limits. I was amazed. Not only had Kilgore Insurance Agency in Atwater, CA been the first to return my call but also Addie Kilgore was very helpful, polite and professional.

Its not very often you find someone that in tune with customer service. I notice that its really easy for me to find the bad in most people I deal with but when dealing with Addie Kilgore from Kilgore Insurance Agency in Atwater California I couldn??t be happier! I tell all my friends an co-workers about Kilgore Insurance Agency and I??m so impressed with the service I received, I have asked that Kilgore Insurance Agency in Atwater California also take over my wife??s commercial business insurance and our auto insurance!

Thank

5
★★★★★

I??m a pretty picky person when it comes to service. I??m one of those people that are willing to pay more for a product or service if the person I am working with is attentive and professional. I contacted Kilgore Insurance Agency in Atwater, CA when my insurance policy renewal from another local independent insurance agent came in thru the mail. I noticed my rate had increased and my limits were still the same. No call, no letter explaining anything just the policy for renewal and a return envelope for my payment.

This infuriated me! Was my independent insurance agent looking out for my best interest? If so I sure didn??t feel like it. To him I was a sure thing. Just another line item in his book of business I guess.

Well, I figured that if my current independent agent didn??t want to find me the best coverage for the lowest price then I would find one that did. I called 3 local agents that I had heard were helpful and professional from some co-workers. I won??t name names but Kilgore Insurance Agency in Atwater, CA was the last agent I called but the first one to return my call. Addie Kilgore, who turns out is the owner of the agency helped me. She asked if I had a copy of my current policy to save me time with the normal questions she would need to ask about my property. I emailed her the documents, which was very helpful because I was unable to go in and drop them off. About 45 mins later Addie called me back and left a VM. I was in a meeting and couldn??t take the call. At any rate, Addie gave me a quote, which was not only way lower then my previous policy it had much higher coverage limits. I was amazed. Not only had Kilgore Insurance Agency in Atwater, CA been the first to return my call but also Addie Kilgore was very helpful, polite and professional.

Its not very often you find someone that in tune with customer service. I notice that its really easy for me to find the bad in most people I deal with but when dealing with Addie Kilgore from Kilgore Insurance Agency in Atwater California I couldn??t be happier! I tell all my friends an co-workers about Kilgore Insurance Agency and I??m so impressed with the service I received, I have asked that Kilgore Insurance Agency in Atwater California also take over my wife??s commercial business insurance and our auto insurance!

Thank

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