Desert Sun Tanning Salon

★☆☆☆☆

About Desert Sun Tanning Salon

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  • Tanning Salons

Personal Services

Personal Services
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So I went there for only a month then cancled my membership. Upon cancelling they asked if I would like to sign a form that would lock in my membership price for 3 years so that I could come back and pay the same amount even if they upped the price. I couldn't see why not but that's only because they neglected to inform me that this "favor" would cost me five dollars a month. Luckily I read the small print before handing back the form. So after dropping my membership I saw on my credit card that they were still billing me. Since then I have called them 5 times and even gone into the store twice to get a refund. Every time I talk to someone they tell me only the manager is able to give refunds. Of course this manager is never in but they will leave them a note. It has been a month and a half and they still have not refunded my money! My time has been wasted and my money is still in their hands. I would strongly encourage anyone looking for a tanning salon in the area to shop around and to find a place where the employees eyes suggest even the slightest hint of a brain behind them.

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★☆☆☆☆

So I went there for only a month then cancled my membership. Upon cancelling they asked if I would like to sign a form that would lock in my membership price for 3 years so that I could come back and pay the same amount even if they upped the price. I couldn't see why not but that's only because they neglected to inform me that this "favor" would cost me five dollars a month. Luckily I read the small print before handing back the form. So after dropping my membership I saw on my credit card that they were still billing me. Since then I have called them 5 times and even gone into the store twice to get a refund. Every time I talk to someone they tell me only the manager is able to give refunds. Of course this manager is never in but they will leave them a note. It has been a month and a half and they still have not refunded my money! My time has been wasted and my money is still in their hands. I would strongly encourage anyone looking for a tanning salon in the area to shop around and to find a place where the employees eyes suggest even the slightest hint of a brain behind them.

Pros: Staff is friendly, though otherwise completely incompetent.

Cons: They try to pressure you into buying overpriced lotions.

 

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