Cabinets Plus

★☆☆☆☆

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California Closets

4061 W Costco Dr 101 Tucson, AZ

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Classy Closet

3955 E Speedway Blvd # 107 Tucson, AZ

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DO NOT DO BUSINESS WITH THIS COMPANY! We signed the contract to have our kitchen cabinets refaced on 1 February, 2008. Installation began on April 3rd with a promise of completion in 5 days. As I write this review, it is September 5th and the installation is still not complete!

The original installation contractor sent half-trained and apparantly unmotivated young men to do the installation without proper supervision. Careless handling of the (expensive) doors and drawer fronts resulted in multiple scuffs and dings as these clowns proceeded with the "installation." After about three weeks of sporadic work, the installer essentially walked away from the job. Repeated calls to Cabinets Plus produced little progress and we made the mistake of completing payment on the contract on April 24th in the hope of gaining some cooperation. Finally, after another two months of neglect and weeks with no work being performed at all, we filed a written complaint. Some work has been done to correct the MANY installation flaws, but installation is not complete. Now we are being told that we must wait yet again while work begins on a NEW project!

LOOK ELSEWHERE!

0
★☆☆☆☆

DO NOT DO BUSINESS WITH THIS COMPANY! We signed the contract to have our kitchen cabinets refaced on 1 February, 2008. Installation began on April 3rd with a promise of completion in 5 days. As I write this review, it is September 5th and the installation is still not complete!

The original installation contractor sent half-trained and apparantly unmotivated young men to do the installation without proper supervision. Careless handling of the (expensive) doors and drawer fronts resulted in multiple scuffs and dings as these clowns proceeded with the "installation." After about three weeks of sporadic work, the installer essentially walked away from the job. Repeated calls to Cabinets Plus produced little progress and we made the mistake of completing payment on the contract on April 24th in the hope of gaining some cooperation. Finally, after another two months of neglect and weeks with no work being performed at all, we filed a written complaint. Some work has been done to correct the MANY installation flaws, but installation is not complete. Now we are being told that we must wait yet again while work begins on a NEW project!

LOOK ELSEWHERE!

Pros: Can't think of one right now.

Cons: Excessive installation time, sloppy workmanship, SLOW response to complaints ...

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This Company is dishonest and should not be in business. I entered into an agreement with them on May 17 to build me custom cabinets. They assigned it to a sub-contractor that was a carpenter and not a cabinet maker. I have fired them and am now having to find a real cabinet maker to build my kitchen over again. None of my cabinets were built right for my appliances, my Lazy Susan was built too small to be used and the staining was inconsistent and rough like I did it in my garage. The Company accepts no responsibility and I have since learned this was not the first experience like this. One customer has been trying to get their kitchen refacing done with them since February 1st. Whatever you do, do not use this Company.

0
★☆☆☆☆

This Company is dishonest and should not be in business. I entered into an agreement with them on May 17 to build me custom cabinets. They assigned it to a sub-contractor that was a carpenter and not a cabinet maker. I have fired them and am now having to find a real cabinet maker to build my kitchen over again. None of my cabinets were built right for my appliances, my Lazy Susan was built too small to be used and the staining was inconsistent and rough like I did it in my garage. The Company accepts no responsibility and I have since learned this was not the first experience like this. One customer has been trying to get their kitchen refacing done with them since February 1st. Whatever you do, do not use this Company.

Pros: None.

Cons: Poor Workmanship, Unwilling to Take Responsibility, Dishonest

 

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