Burmaster Real Estate Services

★★★☆☆
38.5885 -121.418
Map and Directions to Burmaster Real Estate Services

916-978-0992

2020 Hurley Way Suite 105

Sacramento, CA

95825

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About Burmaster Real Estate Services

Categories
  • Property Management Companies
  • Real Estate Agents
  • Real Estate Rentals
  • Housing Rentals

Real Estate

Real Estate
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Reviews 1 - 12 of 12.
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1
★☆☆☆☆

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This is the worst company ever!!!! They are slumlords. This company will bill you for repairs that was not your fault and never tell you. The people that work there are very unprofessional and they have a very high turnover. About time you figure out who your Property Manager is they quit or get fired and you are never informed. Please beware of this company if you know what is good for you!!!!!

2
★★☆☆☆

This is the worst company ever!!!! They are slumlords. This company will bill you for repairs that was not your fault and never tell you. The people that work there are very unprofessional and they have a very high turnover. About time you figure out who your Property Manager is they quit or get fired and you are never informed. Please beware of this company if you know what is good for you!!!!!

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Their website is never updated, messages left are NOT returned, promises to call you back shortly never happen. They don't want your business. Use another real estate company, this one isn't worth the stress to find someone who works there.

1
★☆☆☆☆

Their website is never updated, messages left are NOT returned, promises to call you back shortly never happen. They don't want your business. Use another real estate company, this one isn't worth the stress to find someone who works there.

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I dont understand how tenants are unhappy. Sometimes you just cant make people happy all the time or they get stuck with crapy tenants. I think Burmaster Real Estate is awesome, I have rented from them for several years and NEVER had an issue. They return calls, work with us when we have financial issues and make any and all needed repairs in a timely manner. I feel sorry for them when I see bad reviews, those are probably from the low-life's that were evicted! I woiuld reccomend this management company to my family and friends. The staff is attentive, friendly and the maintenance people are always professional and curtious.

5
★★★★★

I dont understand how tenants are unhappy. Sometimes you just cant make people happy all the time or they get stuck with crapy tenants. I think Burmaster Real Estate is awesome, I have rented from them for several years and NEVER had an issue. They return calls, work with us when we have financial issues and make any and all needed repairs in a timely manner. I feel sorry for them when I see bad reviews, those are probably from the low-life's that were evicted! I woiuld reccomend this management company to my family and friends. The staff is attentive, friendly and the maintenance people are always professional and curtious.

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This company is by far and away the WORST property management firm out there. As previously stated, they do not have one ounce of professionalism, nor know anything about customer service. For the first 9 months in my rental with them, the City of Rancho Cordova had open cases of code violations which meant we had to deal with numerous city inspections and repair crews at our house. Not one time did Burmaster ever give the tenant rights 24 hour notification for repair, nor looked at it as a common courtesy to call us ahead. The plumbing vendor, Tri-Valley Plumbing almost blew up our house when trying to repair the gas water heater!! They have the worst communication skills and it`s an absolute wonder they are even in business.

To top it off, they put our house on the market for sale even though we were in a years lease agreement. The owner didn`t know we had signed a lease agreement, and our actual property manager didn`t even know they placed the home for sale until after it sold. They clearly don`t even know how to communicate within the same office.

DO NOT USE THIS COMPANY AT ALL COSTS!! RENTERS OR OWNERS!

1
★☆☆☆☆

This company is by far and away the WORST property management firm out there. As previously stated, they do not have one ounce of professionalism, nor know anything about customer service. For the first 9 months in my rental with them, the City of Rancho Cordova had open cases of code violations which meant we had to deal with numerous city inspections and repair crews at our house. Not one time did Burmaster ever give the tenant rights 24 hour notification for repair, nor looked at it as a common courtesy to call us ahead. The plumbing vendor, Tri-Valley Plumbing almost blew up our house when trying to repair the gas water heater!! They have the worst communication skills and it`s an absolute wonder they are even in business.

To top it off, they put our house on the market for sale even though we were in a years lease agreement. The owner didn`t know we had signed a lease agreement, and our actual property manager didn`t even know they placed the home for sale until after it sold. They clearly don`t even know how to communicate within the same office.

DO NOT USE THIS COMPANY AT ALL COSTS!! RENTERS OR OWNERS!

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Good People, all the staff are very responsive. I always know that my phone call or email will be responded to quickly which is nice. The staff fixes tenant repairs quickly. Statements are very easy to understand and I like how I can log into my account and see my portfolio on the internet. They have been working for me for over 5 years and I am very happy with Burmaster Real Estate. I would (and have) recommended them to my friends for Property Management.

5
★★★★★

Good People, all the staff are very responsive. I always know that my phone call or email will be responded to quickly which is nice. The staff fixes tenant repairs quickly. Statements are very easy to understand and I like how I can log into my account and see my portfolio on the internet. They have been working for me for over 5 years and I am very happy with Burmaster Real Estate. I would (and have) recommended them to my friends for Property Management.

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0 out of 3 people found this review helpful.

.

My experience was good.The staff processed my application quickly ,I was approved with in 3 days.I had a great agent and now have a great apartment. I used a property management company in the past and the experience was not nearly as pleasurable and smooth as this move was. My overall experience with this company has been very good ,people were friendly ,apartment is at a great price and in good condition.I would definatley do it again,and recomend others to use their service

5
★★★★★

My experience was good.The staff processed my application quickly ,I was approved with in 3 days.I had a great agent and now have a great apartment. I used a property management company in the past and the experience was not nearly as pleasurable and smooth as this move was. My overall experience with this company has been very good ,people were friendly ,apartment is at a great price and in good condition.I would definatley do it again,and recomend others to use their service

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0 out of 3 people found this review helpful.

.

Very professional and helpful.Christina was awesome , she processed my application and had me an answer that I was approved within 1 day.I was in great need of a quick move and between the agents going out of there way to help me ,the office processing my info quickly ,they saved me from and my children from becoming homeless..I stumbled upon this page by chance when I was trying to log on to their web page and read a negative comment and was compelled to share my input.I have now been a tenant for 3 1/2 years and have been treated excellent.Items break ,they have always been dealt with in a timely manner ,the staff has been very friendly and I have recommended them to several people of which are now also satisfied tenants with Burmaster.I am now ready to upgrade so I was going to the web page to see if they have a three bedroom because I have out grown my home. I will only use Burmaster from now on and strongly recommend them if you are looking for a rental .They have been great to me and my kids and would not go anywhere else!!

5
★★★★★

Very professional and helpful.Christina was awesome , she processed my application and had me an answer that I was approved within 1 day.I was in great need of a quick move and between the agents going out of there way to help me ,the office processing my info quickly ,they saved me from and my children from becoming homeless..I stumbled upon this page by chance when I was trying to log on to their web page and read a negative comment and was compelled to share my input.I have now been a tenant for 3 1/2 years and have been treated excellent.Items break ,they have always been dealt with in a timely manner ,the staff has been very friendly and I have recommended them to several people of which are now also satisfied tenants with Burmaster.I am now ready to upgrade so I was going to the web page to see if they have a three bedroom because I have out grown my home. I will only use Burmaster from now on and strongly recommend them if you are looking for a rental .They have been great to me and my kids and would not go anywhere else!!

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0 out of 1 people found this review helpful.

.

I had a difficult situation with the home I was renting from a private owner went into foreclosure.The staff at Burmaster Real Estate went out of their way to help me out. The agent even came to my house to bring me an application because I have no car.My experience has been excellent with them.I am on my second rental with them in 4 years and I would not use any other company.I RECOMMENDED THEM TO MY SISTER ,MOTHER AND MY COUSIN AND WE ALL NOW RENT WITH BURMASTER AT DIFFERENT HOUSES. I would have to say I am shocked to hear the review from K.V. ,from my years of experience with the company it leads me to believe there is more to the story than this person is telling us.

5
★★★★★

I had a difficult situation with the home I was renting from a private owner went into foreclosure.The staff at Burmaster Real Estate went out of their way to help me out. The agent even came to my house to bring me an application because I have no car.My experience has been excellent with them.I am on my second rental with them in 4 years and I would not use any other company.I RECOMMENDED THEM TO MY SISTER ,MOTHER AND MY COUSIN AND WE ALL NOW RENT WITH BURMASTER AT DIFFERENT HOUSES. I would have to say I am shocked to hear the review from K.V. ,from my years of experience with the company it leads me to believe there is more to the story than this person is telling us.

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0 out of 2 people found this review helpful.

.

I am surprised by the bad reviews! I have had nothing but a good overall experience with this company. I especially like my manager Tony - he rocks!!! The office staff was really nice too and have been very helpful in answering any questions me and my family have. We had to move quick - and found a perfect place fast. I was skeptical of using a management company at first but this has been a better experience than just a regular landlord! I would reccomend them to my friends/family in a heartbeat!

5
★★★★★

I am surprised by the bad reviews! I have had nothing but a good overall experience with this company. I especially like my manager Tony - he rocks!!! The office staff was really nice too and have been very helpful in answering any questions me and my family have. We had to move quick - and found a perfect place fast. I was skeptical of using a management company at first but this has been a better experience than just a regular landlord! I would reccomend them to my friends/family in a heartbeat!

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0 out of 2 people found this review helpful.

.

Every CA Tenant is gaurunteed haibitable living before the move-in and for how ever long you decide to occupy the residency. Living w/ Bed bugs, Roaches, Mice, Rats and Spiders are not habitable living conditions. They end up signing a contract w/ a lowsy pest control company(Specialized Pest Control out of Folsom) because they are cheap. Instead of taking care of the matter and going through a pest company that will gauruntee to take care of the matter in 2 appts. they go w/ a company that has been treating different units in one building well over a yr. Repairs are never fixed like they're suppose to. They find people who do "half-ass-jobs". Their employees are very unprofessional, eventhough a tenant is pissed off does not make it right for them to insult them. Obviously there's a problem and they are there to handle it in a professional manor. Customer service is horrible! They use excuses in order to not fix things. They need to stop being so damn cheap and focus on making the customers happy.

1
★☆☆☆☆

Every CA Tenant is gaurunteed haibitable living before the move-in and for how ever long you decide to occupy the residency. Living w/ Bed bugs, Roaches, Mice, Rats and Spiders are not habitable living conditions. They end up signing a contract w/ a lowsy pest control company(Specialized Pest Control out of Folsom) because they are cheap. Instead of taking care of the matter and going through a pest company that will gauruntee to take care of the matter in 2 appts. they go w/ a company that has been treating different units in one building well over a yr. Repairs are never fixed like they're suppose to. They find people who do "half-ass-jobs". Their employees are very unprofessional, eventhough a tenant is pissed off does not make it right for them to insult them. Obviously there's a problem and they are there to handle it in a professional manor. Customer service is horrible! They use excuses in order to not fix things. They need to stop being so damn cheap and focus on making the customers happy.

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2 out of 2 people found this review helpful.

.

I have been renting for the past 8 years now and have had several different landlords/property management companies. Burmaster Real Estate has been my property management company for the past 6 months and they have been wonderful. Any time I have a maintenance issue they are very quick to respond and the maintenance guy is very efficient and nice. My property manager Mark is very helpful too and the whole experience with them has been great. All of the staff is very helpful and I plan on renting from them until I have enough to buy my own house!

5
★★★★★

I have been renting for the past 8 years now and have had several different landlords/property management companies. Burmaster Real Estate has been my property management company for the past 6 months and they have been wonderful. Any time I have a maintenance issue they are very quick to respond and the maintenance guy is very efficient and nice. My property manager Mark is very helpful too and the whole experience with them has been great. All of the staff is very helpful and I plan on renting from them until I have enough to buy my own house!

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0 out of 2 people found this review helpful.

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