Maple Hill Midland

★★★☆☆
  • 2672 N Eastman Rd

    Midland, MI 48642

    Map & Directions
  • 989-835-4708

Home & Garden

Home & Garden
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Ironically I came here to write a long overdue review on Maple Hill and Toro Mowers. Only to find the same person who had written a poor review was in the store the same time last year that I was. I also purchsed a mower from Maple Hill, I also had to bring it back, the huge difference is, I brought it back, the mower was not self propelling, and they fixed it as advertised in the warranty. There was actually a recall on a small screw in the mower that needed replaced. I had my mower back in 24 hours, good as new with no charge to me. AND had I not dealt with Maple Hill and the caring staff there, I would not of known there was a recall until a week later. Maple Hill's experienced mechanic had the problem diagnosed and treated before the Toro Corporation issued the recall. On a side note, I was in the garden center the same day as this ""lady"" and can tell you that on a rudeness scale.. Maple Hill Management and employees handled her far better than most others do. Infact, most others would have called the police to remove her and her male counterpart for disturbing the peace, and or harrassment. Fit throwing might be appropriate in the BIG BOX store but not a dedicated independant dealer who caters to your every need. Thank you Maple Hill for once again providing excellent customer service.

2
★★★★★

Ironically I came here to write a long overdue review on Maple Hill and Toro Mowers. Only to find the same person who had written a poor review was in the store the same time last year that I was. I also purchsed a mower from Maple Hill, I also had to bring it back, the huge difference is, I brought it back, the mower was not self propelling, and they fixed it as advertised in the warranty. There was actually a recall on a small screw in the mower that needed replaced. I had my mower back in 24 hours, good as new with no charge to me. AND had I not dealt with Maple Hill and the caring staff there, I would not of known there was a recall until a week later. Maple Hill's experienced mechanic had the problem diagnosed and treated before the Toro Corporation issued the recall. On a side note, I was in the garden center the same day as this ""lady"" and can tell you that on a rudeness scale.. Maple Hill Management and employees handled her far better than most others do. Infact, most others would have called the police to remove her and her male counterpart for disturbing the peace, and or harrassment. Fit throwing might be appropriate in the BIG BOX store but not a dedicated independant dealer who caters to your every need. Thank you Maple Hill for once again providing excellent customer service.

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Buyer beware. I purchase a band new Toro mower from Maple Hill. It broke the 1st time I used it. They lied to me and said that Toro would not let them take it back. After calling Toro they said it is up to Maple Hill if they chose to take it back. They did fix it under the warranty, but I did not go there to buy a repaired mower. Owned was rude. Flat out told me he didn't care about what happened to the mower. They told me they have a no return policy (which I was not made aware of at time of purchase) to take my mower and never step foot in his store again.

0
★☆☆☆☆

Buyer beware. I purchase a band new Toro mower from Maple Hill. It broke the 1st time I used it. They lied to me and said that Toro would not let them take it back. After calling Toro they said it is up to Maple Hill if they chose to take it back. They did fix it under the warranty, but I did not go there to buy a repaired mower. Owned was rude. Flat out told me he didn't care about what happened to the mower. They told me they have a no return policy (which I was not made aware of at time of purchase) to take my mower and never step foot in his store again.

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