Stephen Knoll Salon

★★★★☆
Natural, sexy hair by the celebrity stylist and his team.
  • 625 Madison Ave

    New York, NY 10022

    Cross street: Between 58th Street and 59th Street

    Map & Directions
  • 866-616-4780

About Stephen Knoll Salon

Hours
Mon By appointment only Tue, Wed, Fri 9am-6pm Thu 10am-7pm Sat 9am-4pm

Personal Services

Personal Services
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4.4 15
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teach your hair stylists how to style and cut hair. horrible experience. crooked cut. Awful! I called this salon and told them my hair was very long and I wanted it sectioned and cut. I wanted Clips to hold up my hair and each section

3
★★★★★

teach your hair stylists how to style and cut hair. horrible experience. crooked cut. Awful! I called this salon and told them my hair was very long and I wanted it sectioned and cut. I wanted Clips to hold up my hair and each section

.

worst haircut ever... will never go back

3
★★★★★

worst haircut ever... will never go back

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Just lost what could have been a great customer due to awful customer service!!

3
★★★★★

Just lost what could have been a great customer due to awful customer service!!

.

I came here for a bridal hair and makeup trial on Friday, Feb. 20, 2009. I had an appointment with Lilianna. After putting on a robe I walked into the main salon area. Major chop shop. Seats were packed and stylists were running around like chickens without their heads.
I sat down for my up-do, where Lilianna came to me and said she "wouldn't have enough time" to do my hair because the appointment person had booked me for only 1 hour, while she needs 1.5 hours to wash and blow-dry. (Lilianna was some kind of Eastern European whom I could barely understand, AND she some sort of blister disease on her lip). I explained that on the phone they had instructed me that, so as to save time, I had the option to come in with my hair already blow-dried--which I had done. There should have been no time issue. My hair is thick and curly, so my having blow-dried it myself before saved the stylist at least half an hour. She says don't get "excited" and that we can "try something" "quickly" to see how I like it. Try something quickly? And pay these people $400 + tip to do a rush job? So what would happen on my wedding day, the same thing? I also need to mention that I came a long way out of state (FL) for this appointment, and they couldn't have cared less. Long story short, she starts teasing my hair (again, thick, curly hair, no need to tease, I'm not a 50 year old hag) and as I'm sitting in the chair, the manager comes in to tell me that I should have booked 1.5 hours! I tell them no one told me to do this, and that I had told the appointment. person that I was doing a bridal trial, shouldn't they know to book the correct amt. of time??? Long story short, they blamed me for their not having enough time to do the up-do and their scheduling mishap. Furious, I then got up and walked away. No one tried to stop me or apologize as I headed out the door. Don't go here. They will blame your for their mistakes.

0
★☆☆☆☆

I came here for a bridal hair and makeup trial on Friday, Feb. 20, 2009. I had an appointment with Lilianna. After putting on a robe I walked into the main salon area. Major chop shop. Seats were packed and stylists were running around like chickens without their heads.
I sat down for my up-do, where Lilianna came to me and said she "wouldn't have enough time" to do my hair because the appointment person had booked me for only 1 hour, while she needs 1.5 hours to wash and blow-dry. (Lilianna was some kind of Eastern European whom I could barely understand, AND she some sort of blister disease on her lip). I explained that on the phone they had instructed me that, so as to save time, I had the option to come in with my hair already blow-dried--which I had done. There should have been no time issue. My hair is thick and curly, so my having blow-dried it myself before saved the stylist at least half an hour. She says don't get "excited" and that we can "try something" "quickly" to see how I like it. Try something quickly? And pay these people $400 + tip to do a rush job? So what would happen on my wedding day, the same thing? I also need to mention that I came a long way out of state (FL) for this appointment, and they couldn't have cared less. Long story short, she starts teasing my hair (again, thick, curly hair, no need to tease, I'm not a 50 year old hag) and as I'm sitting in the chair, the manager comes in to tell me that I should have booked 1.5 hours! I tell them no one told me to do this, and that I had told the appointment. person that I was doing a bridal trial, shouldn't they know to book the correct amt. of time??? Long story short, they blamed me for their not having enough time to do the up-do and their scheduling mishap. Furious, I then got up and walked away. No one tried to stop me or apologize as I headed out the door. Don't go here. They will blame your for their mistakes.

Pros: None

Cons: Bad service, chop shop, can't schedule an appointment corectly, didn't honor appointment and do my hair/makeup

.

This is a great salon. From the first time I ventured in, just to have a look around, I knew it was the right one! All the people who work there are friendly and attentive, and those that have actually done my hair are excellent. Nicolay is - for me - the best colorist that I've gone to, and Liliana is a wonderful and thoroughly delightful stylist, as good on the teenage son as she is on both the mother and teenage daughter. From the ladies on the desk to the young men who bring the coffee and everyone (well nearly!) in between they are all pleasant and helpful. The only long faces are on the Upper Eastside ladies who seem to often be in the majority and rarely manage a smile!

2
★★★★★

This is a great salon. From the first time I ventured in, just to have a look around, I knew it was the right one! All the people who work there are friendly and attentive, and those that have actually done my hair are excellent. Nicolay is - for me - the best colorist that I've gone to, and Liliana is a wonderful and thoroughly delightful stylist, as good on the teenage son as she is on both the mother and teenage daughter. From the ladies on the desk to the young men who bring the coffee and everyone (well nearly!) in between they are all pleasant and helpful. The only long faces are on the Upper Eastside ladies who seem to often be in the majority and rarely manage a smile!

Pros: Excellent skilled service in a good atmosphere

Cons: Can't think of any - except I don't know why the security man always asks my name - he never seems to do anything with the information!!

.

Liliana did my hair for my wedding last year. I LOVED the way in turned out. I went in for a trial and she was able to create the exact look I wanted - long gentle curls. The style lasted all day long and looked just as good at the end of the night. I highly recommend her. I can't say much about the price, however, since my mom picked up the tab. I think it was pretty pricey so as long as you know that going in, you'll be very pleased.

2
★★★★★

Liliana did my hair for my wedding last year. I LOVED the way in turned out. I went in for a trial and she was able to create the exact look I wanted - long gentle curls. The style lasted all day long and looked just as good at the end of the night. I highly recommend her. I can't say much about the price, however, since my mom picked up the tab. I think it was pretty pricey so as long as you know that going in, you'll be very pleased.

.

Save yourself from the worst haircut I have ever had. Since having this abortion of a haircut, I can not go any where else until it grows out. It was so bad, and no one in the salon cared. I wrote a letter and I received no response. No customer service at all. I would recommend you skip this salon, the worst is getting a bad hair cut and the salon not even trying to do anything.

0
★☆☆☆☆

Save yourself from the worst haircut I have ever had. Since having this abortion of a haircut, I can not go any where else until it grows out. It was so bad, and no one in the salon cared. I wrote a letter and I received no response. No customer service at all. I would recommend you skip this salon, the worst is getting a bad hair cut and the salon not even trying to do anything.

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Very disappointed. The service from the moment I walked in was poor. It felt very much like an assembly line and did nothing to make the client feel welcome. If you are looking for Ambience and an escape from the city for a few hours, choose a salon that will create this type of experience for you. This salon doesn't even come close.

1
★★☆☆☆

Very disappointed. The service from the moment I walked in was poor. It felt very much like an assembly line and did nothing to make the client feel welcome. If you are looking for Ambience and an escape from the city for a few hours, choose a salon that will create this type of experience for you. This salon doesn't even come close.

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After Butterfly Salon robbed me of nearly $400, I pulled my business from them last minute and asked Stephen Knoll, with only 2 weeks to my wedding, with no money left for trials what they could do. Karl did my makeup and Lilliana my updo-- they assured me I didn't need an updo, I just went in and talked to them and on the morning of my wedding I was pampered, treated kindly and looked perfect. My hair and makeup could not have been better - they were masterpeices.

2
★★★★☆

After Butterfly Salon robbed me of nearly $400, I pulled my business from them last minute and asked Stephen Knoll, with only 2 weeks to my wedding, with no money left for trials what they could do. Karl did my makeup and Lilliana my updo-- they assured me I didn't need an updo, I just went in and talked to them and on the morning of my wedding I was pampered, treated kindly and looked perfect. My hair and makeup could not have been better - they were masterpeices.

Pros: Accomodating, Talented, Great Atmosphere

Cons: Expensive

.

the Stephen Knoll Salon saved me from the embarrassment and indignity of a botched color job from a different salon. aftern finishing my appointment at the aforementioned salon (which shall remain nameless), I immediately called the Stephen Knoll Salon, explained my situation, and they graciously accomodated me. I came in that same day for a consultation with Anthony, who took pity on me and opened up his cluttered schedule so that I could fit within it. he and his assistants devoted focus, time and energy into making sure I walked out of there with exactly the color I wanted. I couldn't have been happier with my experience, and the courtesy and accomodation with which I was treated were both surprising and welcome.

2
★★★★★

the Stephen Knoll Salon saved me from the embarrassment and indignity of a botched color job from a different salon. aftern finishing my appointment at the aforementioned salon (which shall remain nameless), I immediately called the Stephen Knoll Salon, explained my situation, and they graciously accomodated me. I came in that same day for a consultation with Anthony, who took pity on me and opened up his cluttered schedule so that I could fit within it. he and his assistants devoted focus, time and energy into making sure I walked out of there with exactly the color I wanted. I couldn't have been happier with my experience, and the courtesy and accomodation with which I was treated were both surprising and welcome.

Pros: courtesy, knowledge, listening skills

.

I am from Chicago and entering a NYC salon raises
the bar on my expectations. Dominick FAR exceeded
my imagination. He is THE BEST. Not only is my haircut
the best one I have ever had, he is a nice guy who
listens to your concerns and takes your texture, face
shape and lifestyle into consideration when he
consults with you. I have been to London, LA, Paris and
Chicago with the best hairdressers. Dominick is just the
best. Stephen Knoll, I thank you for Dominick!

2
★★★★★

I am from Chicago and entering a NYC salon raises
the bar on my expectations. Dominick FAR exceeded
my imagination. He is THE BEST. Not only is my haircut
the best one I have ever had, he is a nice guy who
listens to your concerns and takes your texture, face
shape and lifestyle into consideration when he
consults with you. I have been to London, LA, Paris and
Chicago with the best hairdressers. Dominick is just the
best. Stephen Knoll, I thank you for Dominick!

Pros: Excellent staff, Beautiful atmosphere

.

Since my visit to Stephen Knoll Salon a few weeks ago, I've received so many compliments on how nicely my hair is cut and styled. Thanks again for providing great service. I was more than satisfied with the results.

2
★★★★★

Since my visit to Stephen Knoll Salon a few weeks ago, I've received so many compliments on how nicely my hair is cut and styled. Thanks again for providing great service. I was more than satisfied with the results.

.

In response to Anyone Got a Hat? I was horrifed to read the reveiw given the salon. I have been a client there for 10 years and I always leave happy. I use all of their services including having Stephen cut my hair. Trust me its the best cut you'll ever have

2
★★★★★

In response to Anyone Got a Hat? I was horrifed to read the reveiw given the salon. I have been a client there for 10 years and I always leave happy. I use all of their services including having Stephen cut my hair. Trust me its the best cut you'll ever have

Pros: great friendly staff, beautiful setting, excellent services

.

I have used Stephen Knoll Salon for over 8 years with nothing but great experiences time and again. Although I don't have the greatest hair naturally, you'd never know it. I am often stopped by strangers or people at social functions who ask 'who cuts your hair?'
As a busy professional it's fantastic to have someone that you trust completely to make good decisions about your hair; worrying whether my hair will look great never has to be added to my long list of concerns!

2
★★★★★

I have used Stephen Knoll Salon for over 8 years with nothing but great experiences time and again. Although I don't have the greatest hair naturally, you'd never know it. I am often stopped by strangers or people at social functions who ask 'who cuts your hair?'
As a busy professional it's fantastic to have someone that you trust completely to make good decisions about your hair; worrying whether my hair will look great never has to be added to my long list of concerns!

Pros: talented stylists, professional, caring

.

I got the best haircut ever at Stephen Knoll Salon!
Not being trendy, I've had the same hairstyle since the late 80's-90's. This place totally brought me into 2002, and in a way I was comfortable with. They treat you wonderfully, like a King for a Day, and they do a terrific job to boot. Worth every penny, thanks!

2
★★★★★

I got the best haircut ever at Stephen Knoll Salon!
Not being trendy, I've had the same hairstyle since the late 80's-90's. This place totally brought me into 2002, and in a way I was comfortable with. They treat you wonderfully, like a King for a Day, and they do a terrific job to boot. Worth every penny, thanks!

Editorial from

If you've read a fashion mag in the last 10 years, chances are that you've heard of Stephen Knoll. He's trimmed the tresses of countless celebs, and helps shape each season's looks with his runway work. Luckily, he's also a down-to-earth,…

 

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