Hells Kitchen Groom Room

★★★★☆
  • 666 10th Ave

    New York, NY 10036

    Map & Directions
  • 212-459-3795

About Hells Kitchen Groom Room

Professional Services

Professional Services
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I never write reviews but this experience is well worth a few minutes to praise this amazing groomer!

From the moment she answered the phone when I called to schedule an appointment to when I picked up my pooch, Katina was by far the

3
★★★★★

I never write reviews but this experience is well worth a few minutes to praise this amazing groomer!

From the moment she answered the phone when I called to schedule an appointment to when I picked up my pooch, Katina was by far the

.

First, let me say how highly I regard Katina, her work product (my dogs always look fantastic and are pleased to return to be groomed by her) and Kats work ethic (seven days a week, twelve hours a day and still does a fantastic job). This

3
★★★★★

First, let me say how highly I regard Katina, her work product (my dogs always look fantastic and are pleased to return to be groomed by her) and Kats work ethic (seven days a week, twelve hours a day and still does a fantastic job). This

.

she's very expensive. i mean, c'mon, she's not styling models, however, she does a great job on my dogs hair so I won't stop going there, at least until december when i move back to miami!

3
★★★★★

she's very expensive. i mean, c'mon, she's not styling models, however, she does a great job on my dogs hair so I won't stop going there, at least until december when i move back to miami!

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I stumbled to city search because I forgot my phone - and I had to write when I saw the nonsense here.
Katina's the best - I can tell she really loves the dogs and takes her time to make them feel good and comfortable in a normally scary

3
★★★★★

I stumbled to city search because I forgot my phone - and I had to write when I saw the nonsense here.
Katina's the best - I can tell she really loves the dogs and takes her time to make them feel good and comfortable in a normally scary

.

I don't like bringing my little 11 yr old dog anywhere and leaving her there, and she is normally easy going but gets very scared at places like the vet. But she seemed to have a good time at Hell's Kitchen Groom Room, and came back all nice and clean, and was more relaxed and happy than I expected her to be. Katina took the time to make sure she got acclimated and comfortable before beginning to groom her, and it showed. I expected to return and pick up a neurotic, desperately homesick mess of a dog but got a clean, happy, calm dog instead. My dog hates being clean and moreover hates being bathed and brushed. But she seemed very pleased with herself after her visit to Hell's Kitchen, like she knew she had gotten special treatment. When we picked her up, she wasn't even anxious to leave the shop and wanted to keep exploring everything within sniffing reach.

2
★★★★★

I don't like bringing my little 11 yr old dog anywhere and leaving her there, and she is normally easy going but gets very scared at places like the vet. But she seemed to have a good time at Hell's Kitchen Groom Room, and came back all nice and clean, and was more relaxed and happy than I expected her to be. Katina took the time to make sure she got acclimated and comfortable before beginning to groom her, and it showed. I expected to return and pick up a neurotic, desperately homesick mess of a dog but got a clean, happy, calm dog instead. My dog hates being clean and moreover hates being bathed and brushed. But she seemed very pleased with herself after her visit to Hell's Kitchen, like she knew she had gotten special treatment. When we picked her up, she wasn't even anxious to leave the shop and wanted to keep exploring everything within sniffing reach.

Pros: Good service, personal attention of caring owner

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Whoever wrote the nasty review below is a neurotic imbecile and obviously has no experience with dogs or has some nefarious agenda. I agree with everyone else on this site except this one nutty outlier, and have only positive things to say about Katina, her care of the dogs in her charge, and the high quality of her work. I think her rates are also very reasonable considering the amount of time she spends and the excellent results. My dog - a very spirited schnauzer - loves visiting Katina too, and he is not typically fond of dog groomers. If he could type, he'd be writing rave reviews for the groom room.

2
★★★★★

Whoever wrote the nasty review below is a neurotic imbecile and obviously has no experience with dogs or has some nefarious agenda. I agree with everyone else on this site except this one nutty outlier, and have only positive things to say about Katina, her care of the dogs in her charge, and the high quality of her work. I think her rates are also very reasonable considering the amount of time she spends and the excellent results. My dog - a very spirited schnauzer - loves visiting Katina too, and he is not typically fond of dog groomers. If he could type, he'd be writing rave reviews for the groom room.

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I too am a pleased client that needs to get Katina's number from Citisearch when an appointment is needed. I saw the review by DogMaster and LOL'd.
Katina can be trusted. She is so blunt with her honesty, even I became flushed by it. One time she had to shave down my dog, though I argued that was not what I wanted. She was adament about the reasons why, explained why it needed to be done, the actions that will be taken and what to expect afterwards. My ego was front and center but I knew deep down she was right. In short, I was not happy but in the end it would been unfair to my dog and that is what matters.
Regarding her staff to not be trusted? She doesn't have any staff working for her...at least for the past year I've been a client...nor have I ever seen any other groomers...but I will go out of my way to ask her when I make my appointment.
The price? Didn't you do your homework prior to making your appointment? If you did, you would have known she's few dollars more than the others. Based upon that comment in your review, I'm sure you knew that hmm?
With reading all these reviews, I too can added to the list of Katinas clients whom cannot help but wonder how legit these negative reviews are.

2
★★★★★

I too am a pleased client that needs to get Katina's number from Citisearch when an appointment is needed. I saw the review by DogMaster and LOL'd.
Katina can be trusted. She is so blunt with her honesty, even I became flushed by it. One time she had to shave down my dog, though I argued that was not what I wanted. She was adament about the reasons why, explained why it needed to be done, the actions that will be taken and what to expect afterwards. My ego was front and center but I knew deep down she was right. In short, I was not happy but in the end it would been unfair to my dog and that is what matters.
Regarding her staff to not be trusted? She doesn't have any staff working for her...at least for the past year I've been a client...nor have I ever seen any other groomers...but I will go out of my way to ask her when I make my appointment.
The price? Didn't you do your homework prior to making your appointment? If you did, you would have known she's few dollars more than the others. Based upon that comment in your review, I'm sure you knew that hmm?
With reading all these reviews, I too can added to the list of Katinas clients whom cannot help but wonder how legit these negative reviews are.

Pros: A place that cares

Cons: I don't always get the day I want

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Do not trust the owner or her staff . My dog left there & it has been days since he is the same .Not to mention the groom serivce was horrible & over priced !

0
★☆☆☆☆

Do not trust the owner or her staff . My dog left there & it has been days since he is the same .Not to mention the groom serivce was horrible & over priced !

Pros: thumbs down

Cons: horrifying experience

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I love the work that was done on my Baby ,Thank you so very much for the excellent work, and all the great advice.
A customer for life. Rob

2
★★★★★

I love the work that was done on my Baby ,Thank you so very much for the excellent work, and all the great advice.
A customer for life. Rob

Pros: Great service,Good price,friendly staff,

Cons: None

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Although I've never been to the Groom Room, I did have the pleasure of working with Katina for almost 2 years in another grooming shop. I can honestly say that she is someone you can TRUST with your babies. She sincerely cares about your pet and wants them to look and feel their best. I have never seen her do a half-ass job to save time, neglect an animal or try and "force" a squirmy one to "behave" (I watched her save an older dog's life in that shop and was amazed by her presence of mind to act rather than stand there stunned). She has always been patient and kind and very helpful to new owners or those that might need a bit of instruction to make things easier for the next grooming. I'm very happy to hear that Katina is doing well in her endeavor to bring love and calmness to what can be a very hectic line of work. I hope you read this K and I miss ya!!

2
★★★★★

Although I've never been to the Groom Room, I did have the pleasure of working with Katina for almost 2 years in another grooming shop. I can honestly say that she is someone you can TRUST with your babies. She sincerely cares about your pet and wants them to look and feel their best. I have never seen her do a half-ass job to save time, neglect an animal or try and "force" a squirmy one to "behave" (I watched her save an older dog's life in that shop and was amazed by her presence of mind to act rather than stand there stunned). She has always been patient and kind and very helpful to new owners or those that might need a bit of instruction to make things easier for the next grooming. I'm very happy to hear that Katina is doing well in her endeavor to bring love and calmness to what can be a very hectic line of work. I hope you read this K and I miss ya!!

Pros: You and yor pet will get the respect you deserve here!

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Being from out of town I was unsure as to where to take Big Boy in for a quick cleanup. I was pleasantly surprised when the gal @ Hells Kitchen was able to accomodate us on such short notice. She was able to set an appt. coinciding w/my meetings for the day. The facility was top notch, faculty very professional & knowledgeable. My travel companion came out, tail wagin & ready to see the town.Thank you for makeing us feel at home in such a big city. See Ya'll next time.

2
★★★★★

Being from out of town I was unsure as to where to take Big Boy in for a quick cleanup. I was pleasantly surprised when the gal @ Hells Kitchen was able to accomodate us on such short notice. She was able to set an appt. coinciding w/my meetings for the day. The facility was top notch, faculty very professional & knowledgeable. My travel companion came out, tail wagin & ready to see the town.Thank you for makeing us feel at home in such a big city. See Ya'll next time.

Pros: great service

Cons: n/a

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I have had Katina groom my Pomeranian on a number of occasions. I have received nothing but excellent service at an affordable price (I actually think its cheap compared to the other grooming stores that I?ve been to.) Katina is incredibly knowledgeable about how to properly groom my dog?s breed and always makes sure that I leave satisfied when I pick up my dog. Furthermore, she is the first groomer my grumpy dog has not tried to bite! I think this says a great deal about Katina?s professional technique and caring demeanor. I do think that the storefront leaves a bit to be desired, but it is clear to see that the grooming area (including the holding area) is well kept. My only suggestion would be to focus solely on grooming services and grooming-related products and get rid of the older-looking items for sale, which detract from the overall look of the locale.

2
★★★★☆

I have had Katina groom my Pomeranian on a number of occasions. I have received nothing but excellent service at an affordable price (I actually think its cheap compared to the other grooming stores that I?ve been to.) Katina is incredibly knowledgeable about how to properly groom my dog?s breed and always makes sure that I leave satisfied when I pick up my dog. Furthermore, she is the first groomer my grumpy dog has not tried to bite! I think this says a great deal about Katina?s professional technique and caring demeanor. I do think that the storefront leaves a bit to be desired, but it is clear to see that the grooming area (including the holding area) is well kept. My only suggestion would be to focus solely on grooming services and grooming-related products and get rid of the older-looking items for sale, which detract from the overall look of the locale.

Pros: grooming expertise, open sundays

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A client of mine misplaced my number, went on Citisearch to get it, only to find unrealistic comments being made about my store (thanks Moheto). My existing customers can tell that these negative comments are fake/false as well as I. My 15yrs of experience & techniques would not have any dogs leaving my store smelling odd unless they're on a prescription medicated shampoo prescribed by a Vet. I have clients that have me do their show dogs. For them to trust me to do this is an honor hence comments about my doing a "horrible" job is not realistic. As for my store being disgusting, I'm a cleaning fanatic& the customers who come to my store weekly would agree. Lets be realistic, it's a grooming salon, and there will be hair piles. That is how we all know these comments are fake. Due to these recent negative comments on Citisearch, I called and asked several clients to view the comments...."real life customers". Very special thanks to all of you who took the time. My advice to the competition whom are taking the time to make false comments, having people come in to take photos of my store and making fake phone calls, please take the time to gain your clients by your own merits. Be honorable and ethical. In all my years of doing this I never used those tactics to hurt another and am proud of it. As for the comment about my being expensive, I wish I could be cheaper. However, with the overhead that I face, I could never remain at perceived cheap prices with a store front...unless I were to illegally running a business out of an apartment. I chose to be legal to make my customers feel safe. I prefer to have clients who feel the same way. You get what you pay for. Also, I want to make it very clear that there's NEVER been any other groomer other than myself since I've owned the place. It's a simple, personalized one on one care, the steps taken by the parents and I.

2
★★★★★

A client of mine misplaced my number, went on Citisearch to get it, only to find unrealistic comments being made about my store (thanks Moheto). My existing customers can tell that these negative comments are fake/false as well as I. My 15yrs of experience & techniques would not have any dogs leaving my store smelling odd unless they're on a prescription medicated shampoo prescribed by a Vet. I have clients that have me do their show dogs. For them to trust me to do this is an honor hence comments about my doing a "horrible" job is not realistic. As for my store being disgusting, I'm a cleaning fanatic& the customers who come to my store weekly would agree. Lets be realistic, it's a grooming salon, and there will be hair piles. That is how we all know these comments are fake. Due to these recent negative comments on Citisearch, I called and asked several clients to view the comments...."real life customers". Very special thanks to all of you who took the time. My advice to the competition whom are taking the time to make false comments, having people come in to take photos of my store and making fake phone calls, please take the time to gain your clients by your own merits. Be honorable and ethical. In all my years of doing this I never used those tactics to hurt another and am proud of it. As for the comment about my being expensive, I wish I could be cheaper. However, with the overhead that I face, I could never remain at perceived cheap prices with a store front...unless I were to illegally running a business out of an apartment. I chose to be legal to make my customers feel safe. I prefer to have clients who feel the same way. You get what you pay for. Also, I want to make it very clear that there's NEVER been any other groomer other than myself since I've owned the place. It's a simple, personalized one on one care, the steps taken by the parents and I.

.

By far the best grooming establishment we have ever used for our dog. Katina is the most gentle, caring groomer we could have hoped for. Katina has groomed our dog since she took over the shop and we could not be happier. Our dog suffered from congestive heart failure this past winter and Katina has been able to continue grooming our dog by taking double the time she used to and giving our pet extra special treatment. All for the same price. We have friends from the West Village who bring their dog to Katina. Would not take our dog anywhere else. By far the only game in the hood!

2
★★★★★

By far the best grooming establishment we have ever used for our dog. Katina is the most gentle, caring groomer we could have hoped for. Katina has groomed our dog since she took over the shop and we could not be happier. Our dog suffered from congestive heart failure this past winter and Katina has been able to continue grooming our dog by taking double the time she used to and giving our pet extra special treatment. All for the same price. We have friends from the West Village who bring their dog to Katina. Would not take our dog anywhere else. By far the only game in the hood!

.

From the time we booked our first appointment for our two Persian boys, we knew we were bringing our cats to someone who really loves what she does and cares about her clients. Katina spent plenty of time on the phone with us before and after the appointment - reviewing the best way for us to care for our boys' coats between groomings as well as letting us know how everyone behaved while they were being groomed -- actually, Katina even called us DURING the appointment to give us an update! Where do you get THAT kind of service! In addition to the amazing attention Katina gave everyone, the boys smelled amazing and looked terrific! We were hooked immediately!
When our Himalayan girl joined the crew, my husband and I were concerned b/c she was a bit more finicky than the boys. We told Katina how we were feeling and she immediately reassured us that everything would be ok. Katina did the same thing - calling in the middle of the appointment then giving us great tips for keeping everyone's coats groomed at home.
You really can't beat this place. I am totally shocked to see any negative reviews here. We've been going to Hell's Kitchen Groom Room for years and highly recommend it!

2
★★★★★

From the time we booked our first appointment for our two Persian boys, we knew we were bringing our cats to someone who really loves what she does and cares about her clients. Katina spent plenty of time on the phone with us before and after the appointment - reviewing the best way for us to care for our boys' coats between groomings as well as letting us know how everyone behaved while they were being groomed -- actually, Katina even called us DURING the appointment to give us an update! Where do you get THAT kind of service! In addition to the amazing attention Katina gave everyone, the boys smelled amazing and looked terrific! We were hooked immediately!
When our Himalayan girl joined the crew, my husband and I were concerned b/c she was a bit more finicky than the boys. We told Katina how we were feeling and she immediately reassured us that everything would be ok. Katina did the same thing - calling in the middle of the appointment then giving us great tips for keeping everyone's coats groomed at home.
You really can't beat this place. I am totally shocked to see any negative reviews here. We've been going to Hell's Kitchen Groom Room for years and highly recommend it!

.

We've been taking our dog to Katina for almost two years. She does a great job and I'm frankly shocked that there have been any negative postings. In fact, I pulled up the profile so I could call her for an appointment! Hoping we never have to go anywhere else.

2
★★★★★

We've been taking our dog to Katina for almost two years. She does a great job and I'm frankly shocked that there have been any negative postings. In fact, I pulled up the profile so I could call her for an appointment! Hoping we never have to go anywhere else.

.

This grooming store is expensive compared to other groomers that I have been too . The shop is rather disgusting .

0
★☆☆☆☆

This grooming store is expensive compared to other groomers that I have been too . The shop is rather disgusting .

.

I would not recommend that anyone bring there animal there . I had to wait & the staff was rude .
My dog came out smelling horrible & was not groomeed properly . I heard that this place was not
that great at all . I should have listened to my neighbor's.

0
★☆☆☆☆

I would not recommend that anyone bring there animal there . I had to wait & the staff was rude .
My dog came out smelling horrible & was not groomeed properly . I heard that this place was not
that great at all . I should have listened to my neighbor's.

Cons: customer service , results horrible

.

We brought our newly rescued cocker spaniel to Katina for his first grooming as our pooch. She asked lots of questions and understood how to handle his disability (deafness due to neglect by former owners). She did a great job and our dog looked beautiful. He was not upset or anxious. Katina and her assistant were terrific. I will continue to use her.

2
★★★★★

We brought our newly rescued cocker spaniel to Katina for his first grooming as our pooch. She asked lots of questions and understood how to handle his disability (deafness due to neglect by former owners). She did a great job and our dog looked beautiful. He was not upset or anxious. Katina and her assistant were terrific. I will continue to use her.

Pros: Easy to make appointment; neighborhood business;

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We are new to the area and we took our young Terrier in for grooming. She did an excellent Terrier cut and opened the shop around our schedule. Helpful, quick and the pup looks great.

2
★★★★★

We are new to the area and we took our young Terrier in for grooming. She did an excellent Terrier cut and opened the shop around our schedule. Helpful, quick and the pup looks great.

Pros: Pleasent surroundings

Cons: No parking

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My dog broke his back approximately a year ago & became paralyzed. I have been grooming him on my own because I was nervous to leave him in the care of someone else. As he learned to stand & walk again I thought it would be good for him to get out of the house. I met with the owner of the groom room & felt very comfortable leaving him there. I have been bringing my dog there for about 4 months now & I trust them 100%. In addition he ALWAYS looks great when they are done with him!

2
★★★★★

My dog broke his back approximately a year ago & became paralyzed. I have been grooming him on my own because I was nervous to leave him in the care of someone else. As he learned to stand & walk again I thought it would be good for him to get out of the house. I met with the owner of the groom room & felt very comfortable leaving him there. I have been bringing my dog there for about 4 months now & I trust them 100%. In addition he ALWAYS looks great when they are done with him!

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I have a Himalayan who is high maintenence to say the least... I have been taking her to Hell's Kitchen Groom Room for the past couple of years, and have always been extremely pleased with the results. The groomer is very nice and it's obvious she loves animals. IT's different from other groomers who work on multiple pets each day - they only schedule a few animals each day, which means they spend more time with each. That said, it's best to call a week or so in advance to make sure you can get an appt. I can't speak for dog owners, but I would highly recommend it to anyone with a cat who needs frequent grooming.

2
★★★★★

I have a Himalayan who is high maintenence to say the least... I have been taking her to Hell's Kitchen Groom Room for the past couple of years, and have always been extremely pleased with the results. The groomer is very nice and it's obvious she loves animals. IT's different from other groomers who work on multiple pets each day - they only schedule a few animals each day, which means they spend more time with each. That said, it's best to call a week or so in advance to make sure you can get an appt. I can't speak for dog owners, but I would highly recommend it to anyone with a cat who needs frequent grooming.

.

i have a bichon and the groomer did a great job. although the groomer was busy and appeared pressed for time, she was very friendly and helpful on giving me tips on taking care of my dog's hair. my bichon came out looking like a show dog and smelling great. i have had a lot of dogs in my life and dealt with many groomers therefore i can honestly say she one of the top ones to go to.

2
★★★★★

i have a bichon and the groomer did a great job. although the groomer was busy and appeared pressed for time, she was very friendly and helpful on giving me tips on taking care of my dog's hair. my bichon came out looking like a show dog and smelling great. i have had a lot of dogs in my life and dealt with many groomers therefore i can honestly say she one of the top ones to go to.

Pros: quality grooming, friendly service

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I took my long haired german shepherd there in June 2005 and I liked the groomer. She was friendly and professional. She took the time to ask about his allergies and shampoo preferences. My dog came out looking smart and studly. She had thoroughly brushed him and shedded him and tended to his paws- fur and nails and soles. His fur was straight and soft and sweet smelling and he liked her a lot when I dropped him off and picked him up. She had orignally quoted $85 + tax but said afterwards that he should have been a bit more (He's a big, furry dog :) ) but charged the quoted price anyway. We will definitely go again.

2
★★★★★

I took my long haired german shepherd there in June 2005 and I liked the groomer. She was friendly and professional. She took the time to ask about his allergies and shampoo preferences. My dog came out looking smart and studly. She had thoroughly brushed him and shedded him and tended to his paws- fur and nails and soles. His fur was straight and soft and sweet smelling and he liked her a lot when I dropped him off and picked him up. She had orignally quoted $85 + tax but said afterwards that he should have been a bit more (He's a big, furry dog :) ) but charged the quoted price anyway. We will definitely go again.

Pros: Good grooming, friendly service, prompt

.

This place use to be fantastic, but then the good groomer left. The "not so new anymore" groomer was 40 minutes late and mean. I felt very uneasy leaving my dog with her. I've never brought my dog back from a grooming session and seen him so upset. Plus the grooming was uneven. When I asked what happened to the original groomer I was told a lie. I'd rather travel over state lines to a groomer then go back there.

0
★☆☆☆☆

This place use to be fantastic, but then the good groomer left. The "not so new anymore" groomer was 40 minutes late and mean. I felt very uneasy leaving my dog with her. I've never brought my dog back from a grooming session and seen him so upset. Plus the grooming was uneven. When I asked what happened to the original groomer I was told a lie. I'd rather travel over state lines to a groomer then go back there.

Cons: uneven grooming, expensive, bad service

 

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