Griffith Energy

★☆☆☆☆
  • 7554 US Highway 11

    Potsdam, NY 13676

    Map & Directions
  • 315-265-3560

Home & Garden

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I am a new home buyer and had to get fuel for the winter. Griffith Energy offered me a price lock for $250 and I locked in when the price was high so that it would not go over that price. Come to find out the price lock requires you pay this price no matter how high the price of fuel. But, if the price is lower, you still pay that price. Fuel prices have been over $1.50 per gallon less than what I locked in at and they are still charging me $3.90 a gallon. Also, I am on automatic delivery, which you are supposed to have monthly fill ups and I have only had one fill up and I have been on their plan since October. I feel their service sucks and they need to think about their customers and take into consideration the price of living today and only charge their customers the lock in price if the price goes over the locked in price. I can guarantee next year I will find a new fuel supplier.

1
★☆☆☆☆

I am a new home buyer and had to get fuel for the winter. Griffith Energy offered me a price lock for $250 and I locked in when the price was high so that it would not go over that price. Come to find out the price lock requires you pay this price no matter how high the price of fuel. But, if the price is lower, you still pay that price. Fuel prices have been over $1.50 per gallon less than what I locked in at and they are still charging me $3.90 a gallon. Also, I am on automatic delivery, which you are supposed to have monthly fill ups and I have only had one fill up and I have been on their plan since October. I feel their service sucks and they need to think about their customers and take into consideration the price of living today and only charge their customers the lock in price if the price goes over the locked in price. I can guarantee next year I will find a new fuel supplier.

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