Kiehl's

★★★★★
  • 112 Newbury St

    Boston, MA 02116

    Map & Directions
  • 617-247-1777

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I just recently went into this store for the first time and am now wondering why it took me so long to check it out. Kiehl's has really amazing products, particularly their body lotions. I highly recommend the one with aloe and oatmeal - it makes your skin incredibly soft. This store has a great spot on Newbury so it's really convenient if you live in the city or are just coming in to the city for a day of shopping.

4
★★★★☆

I just recently went into this store for the first time and am now wondering why it took me so long to check it out. Kiehl's has really amazing products, particularly their body lotions. I highly recommend the one with aloe and oatmeal - it makes your skin incredibly soft. This store has a great spot on Newbury so it's really convenient if you live in the city or are just coming in to the city for a day of shopping.

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I love Kiehl products. My favorite is the gentle facial moisturizer. It's so lightweight and very hydrating. It has a nice soft texture and is easily absorbed. It doesn't feel like you have it on at all. The sales help is exceptional. They listened to my concerns and help me address some problematic areas for me. They also gave me some trial samples which is great. I found the staff to be very knowledgeable and helpful. Great location on Newbury Street.

2
★★★★★

I love Kiehl products. My favorite is the gentle facial moisturizer. It's so lightweight and very hydrating. It has a nice soft texture and is easily absorbed. It doesn't feel like you have it on at all. The sales help is exceptional. They listened to my concerns and help me address some problematic areas for me. They also gave me some trial samples which is great. I found the staff to be very knowledgeable and helpful. Great location on Newbury Street.

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The products at Kiehl's are amazing and they have a wide variety to suit all different types of skin. The customer service is unbeatable--they will analyze your skin, recommend and apply products, plus they listen to your concerns. On my second visit, one employee remembered me from my previous visit two months prior. The computer database stores your purchases in case you can't remember what you tried and they give you free samples according to your skin type with every purchase. Some might find them pushy because they greet you when you walk in but if you tell them you want to browse, and they'll leave you alone.

2
★★★★★

The products at Kiehl's are amazing and they have a wide variety to suit all different types of skin. The customer service is unbeatable--they will analyze your skin, recommend and apply products, plus they listen to your concerns. On my second visit, one employee remembered me from my previous visit two months prior. The computer database stores your purchases in case you can't remember what you tried and they give you free samples according to your skin type with every purchase. Some might find them pushy because they greet you when you walk in but if you tell them you want to browse, and they'll leave you alone.

Pros: high quality products, variety, customer service

Cons: expensive

 

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