Major Imaging Systems

★★★☆☆

About Major Imaging Systems

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2.6 5
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I have ordered copier supplies from them in the past and have had to wait so long that my machine was down for a couple of days while I waited for the supplies to arrive. Most recently, I placed an order on February 8th and still had not received it by March 15!!! I have found another company to supply our machine and will RUN not walk to another company when our lease has expired.

0
★☆☆☆☆

I have ordered copier supplies from them in the past and have had to wait so long that my machine was down for a couple of days while I waited for the supplies to arrive. Most recently, I placed an order on February 8th and still had not received it by March 15!!! I have found another company to supply our machine and will RUN not walk to another company when our lease has expired.

Pros: None

Cons: won't return calls, won't fulfill orders

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You must leave a message and then they rarely return your call. Even if you are in a crisis situation - THEY DO NOT CARE!

Repairs are patchwork just to get the tech out the door, 5 minutes later and you have the same problem.

If you rely on your copier for your business - DO NOT USE THIS COMPANY.

0
★☆☆☆☆

You must leave a message and then they rarely return your call. Even if you are in a crisis situation - THEY DO NOT CARE!

Repairs are patchwork just to get the tech out the door, 5 minutes later and you have the same problem.

If you rely on your copier for your business - DO NOT USE THIS COMPANY.

Pros: ? I'm wondering why we chose them

Cons: Reliability, Customer Service

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I called to order a couple of toner cartridges for several different printers and although when you call a message picks up, but unlike the other review, it asked me what I wanted, I pressed that button and someone picked up. But the toner was a lot cheaper than any other store and I found out that if you ask you get free shipping. The toners work fine and I'd buy from them again.

2
★★★★★

I called to order a couple of toner cartridges for several different printers and although when you call a message picks up, but unlike the other review, it asked me what I wanted, I pressed that button and someone picked up. But the toner was a lot cheaper than any other store and I found out that if you ask you get free shipping. The toners work fine and I'd buy from them again.

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Relies soley on automated answering system for customer support. Submitted service order and have no responed in 7 days. Poor service.

0
★☆☆☆☆

Relies soley on automated answering system for customer support. Submitted service order and have no responed in 7 days. Poor service.

Pros: None

Cons: Automated answering system.

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Owner worked very diligently with us on our Government Contracts.....very friendly and helpful. I would and will recommend MIS to anyone!!

2
★★★★★

Owner worked very diligently with us on our Government Contracts.....very friendly and helpful. I would and will recommend MIS to anyone!!

Pros: Great Service and personalized

 

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